Top 10 Texting Software for Psychiatrists

Overview of Texting Service for Psychiatrists

Picture this. You’ve had back-to-back sessions all day. While wrapping up your notes, three things come up: A patient misses their appointment, another forgets to request a refill, and your front desk is juggling voicemails no one checks.

Now, imagine if all of that can be handled automatically, without lifting the phone! A simple message like, “Hey, your session is tomorrow at 3 PM. Reply C to confirm or R to reschedule.” Or a quick check-in: “Looks like your refill is due. Want us to send it in?” That’s exactly what AI-powered texting software is built for. It saves time, closes gaps in care, and keeps patients engaged, without you or your team having to send every message manually.

For psychiatric clinics, the benefits go deeper. Mental health communication needs to be private, thoughtful, and timely. And that’s where these tools shine. They follow HIPAA rules, integrate with your EHR, and let you send secure, consistent messages at scale. Best of all, patients prefer it. In fact, 87% say convenience is why they’d rather text their healthcare provider than deal with calls or emails. That’s a big deal. Because when communication feels easy, patients stay more engaged. They show up, follow through, and feel supported between visits.

Whether you’re running solo or managing a growing team, using a dedicated texting software, especially one powered by AI, is no longer a nice-to-have. It’s how modern psychiatric care stays efficient, connected, and patient-centered.

So let’s dive into the must-have features, compliance checks, integrations, and top platforms to consider when it comes to texting software for psychiatrists. 

Features to Look For in Psychiatrist Texting Software

Before choosing a HIPAA-compliant texting software for psychiatrists, it’s good to know what features really make a difference in day-to-day psychiatric care. Here’s what to look for:

Two-way patient texting

This is the foundation. Patients should be able to text your clinic and get quick replies. Basically, it should function just like a regular conversation. It feels familiar, saves time, and boosts patient satisfaction.

Shared team inbox

You’ll want a shared inbox so everyone on your team can see messages in one place. It helps avoid missed messages and keeps internal notes handy.

Smart automation with AI for reminders and recalls

Go for a SMS software for psychiatrists that uses AI to send smartly timed reminders. It should handle appointments, follow-ups, and check-ins without you lifting a finger. The best part? AI learns patient habits and adjusts message timing to reduce no-shows and keep your schedule full.

Missed call texts

If someone calls and you miss it, the psychiatric practice messaging tool should instantly be able to send a message like, “Sorry we missed your call. How can we help?” This way, you don’t lose patients to voicemail anymore.

Templates and bulk texts

Use pre-written templates for things like intake instructions or medication check-ins. Bulk messages are great for sending group updates or holiday closure info to many patients at once.

Secure file sharing

Need to send a form or resource? Good texting software lets you send files safely through a secure link. Perfect for things like consent forms or self-assessment tools.

EHR and EMR integration

Make sure your texting software connects with your EHR or EMR. It should sync appointments, log messages, and update contact info without manual effort. If it uses AI, even better, it can track changes and keep everything up to date behind the scenes.

Internal team messaging

Some tools let your staff chat internally too, separate from patient threads. Helpful for quick updates or coordination without juggling different apps.

Analytics and reports

You don’t need fancy dashboards, but basic reports can help. You’ll see things like how many texts get read, how many patients confirm appointments, or how long it takes your team to reply.

A good patient communication app for psychiatrists should do more than just send messages. It should make daily tasks easier, keep things secure, and help your clinic run smoothly, all while being compliant, which we will cover next. 

Security and Compliance Requirements for Psychiatrist Texting Apps

When you’re texting patients, privacy isn’t optional; it’s critical. Mental health communication is sensitive, so your texting software needs to check every box when it comes to security and compliance. Here’s what to look for:

• HIPAA compliance: The patient communication app for psychiatrists must follow HIPAA rules to protect patient health data. This means messages should be encrypted and secure, both when sent and stored.
• End-to-end encryption: Every message should be scrambled so only the sender and recipient can read it. Not even the software provider should have access.
• Business Associate Agreement (BAA): Any platform handling patient info should sign a BAA with your practice. It’s a legal promise that they’ll keep patient data safe and meet HIPAA standards.
• Secure logins and user control: Your team should log in with strong passwords or two-factor authentication (2FA). The psychiatric practice messaging tool should automatically log out after inactivity to keep devices secure.
• Message logs and tracking: The patient communication app for psychiatrists should keep a full record of all texts, what was sent, when, and by whom. This helps with audits and accountability.
• Protected file and link sharing: If you’re sending forms or resources, they should be shared using secure, password-protected links, not plain texts.
• Built-in patient consent tools: The psychiatric practice messaging tool should record texting opt-ins and make it easy for patients to unsubscribe if they choose.
• Regular system updates and certifications: Choose a provider that runs frequent security checks and is transparent about how they protect your data.

The right SMS software for psychiatrists will do more than keep you compliant, it’ll give you peace of mind. With encryption, consent tools, and a signed BAA, you can focus on care, not paperwork.

Integrations Required for Psychiatrist Texting Platforms

In a psychiatric practice, smooth communication and accurate records matter a lot. Your texting software should work well with the systems you already use. That way, your team can spend less time toggling between apps, and more time focused on patient care. Here’s what to check for:

EHR or Practice Management Integration

Psychiatric care often involves long-term tracking and detailed notes. Your texting for psychiatrists should pull patient names, contact info, and appointment data straight from your EHR. It should also update charts when patients reply, reschedule, or confirm. This avoids missed follow-ups and keeps documentation tidy.

Calendar or Scheduling Tool Integration

Psychiatrists and therapists often have tight, recurring schedules. Your texting software should sync with your calendar to send timely reminders for weekly sessions or check-ins. Some tools even allow patients to book directly, which is useful if you manage a high volume of appointments.

VoIP or Phone System Integration

Missed calls are common in mental health clinics, and patients may call with anxiety, medication related questions, or urgent patient follow-ups. If your phone and psychiatric practice messaging tool work together, your team can see all calls, voicemails, and texts in one place. AI adds another layer by flagging urgent keywords in voicemails or texts, like “panic,” “medication,” or “can’t cope”, so your team knows what needs attention fast.

Secure File and Email Integration

You might need to share treatment plans, progress notes, or self-assessment forms. Look for texting software that lets you send secure links or documents without switching tools. If your patient prefers email, some patient communication apps for psychiatrists bring those messages into the same dashboard too.

Telehealth Integration

Many psychiatric sessions are now virtual. Your texting app should let you send video session links via SMS. It saves time and avoids confusion, especially for patients who get overwhelmed by too many emails.

Review and Feedback Tools

After a few sessions, it’s helpful to ask patients how they’re feeling about their care. A quick text with a feedback link works better than paper forms. AI-powered systems can even analyse responses and detect sentiment, helping you improve service quality.

Payment Integration

In psychiatry, sessions are often billed individually. If your texting app supports text-to-pay, you can send invoice reminders right after a session. It’s easier for patients and smoother for your billing team.

A well-integrated texting software for psychiatrists makes life easier. One that uses AI smartly can take things even further. It can flag urgent messages, sync updates without manual work, and nudge patients at the right time. That’s a real game-changer for psychiatric care, where communication needs to be fast, sensitive, and secure.

How Texting Software Helps Psychiatrists Improve Patient Care

Texting may feel simple, but in psychiatry, it can make a big difference. Here’s how the right SMS software for psychiatrists can help your practice and support your patients better.

Fewer no-shows, better attendance

Patients often forget appointments or don’t feel up to it. A quick text reminder changes that. It’s easier to read and respond to a text than pick up a call. Many practices using texting have seen missed appointments drop by atleast 20 percent.

Faster answers to patient concerns

If a patient has a question about side effects or needs to reschedule, they can just text. Your team sees it right away and can help or flag it for the psychiatrist. It keeps small issues from turning into big ones.

Better connection between sessions

It really helps when patients feel like someone’s checking in on them. A simple text like, “Hope your anxiety journal is going okay. Let me know if you had trouble with it.” These small messages build trust and keeps patients engaged in their treatment.

Keeps therapy-related communication documented

Every text, whether it’s a mood check-in, medication question, or session update, is saved. Some psychiatric clinics even attach these text records to the patient’s therapy notes. It helps track progress, follow up consistently, and ensure nothing slips through the cracks.

Saves staff time

Front-desk teams often spend hours calling patients. With texting, reminders go out automatically. Replies update your schedule. Staff can handle more messages at once, rather than being stuck on one call at a time.

Keeps care teams in sync

Psychiatric care often involves nurses, therapists, or caregivers. Secure texting can help them stay updated. With proper consent, you can share notes or updates without needing a phone call every time.

Offers private, discreet communication

Not all patients want to take a call about therapy in public. A text is quieter and more private. This helps patients feel more in control, especially if they’re anxious or at work.

Makes collecting feedback easier

Want to know how a session went? Or if patients found your scheduling easy? A simple text survey gets more responses than email. It also shows patients you care about their experience.

Helps with remote and virtual care

Whether it’s sharing a video link or switching to virtual for the day, texting keeps everyone informed. If a patient or provider gets sick or plans change, a text is faster than a call and keeps things running smoothly.

In a nutshell, texting makes psychiatric care more responsive, connected, and efficient. It helps your patients feel seen and helps your staff get more done. When used right, it’s a simple SMS software for psychiatrists that quietly makes a big difference.

How to Choose the Right Texting Software for Psychiatrists

Choosing the right texting software for your psychiatric clinic doesn’t have to be confusing. Just follow these simple steps to find a psychiatric practice messaging tool that works for both your team and your patients.

Step 1: List what you need

Think about how you’ll use the tool. Just for appointment reminders? Or also for check-ins, team coordination, or follow-ups? Make a simple list. That’ll help you compare patient communication apps for psychiatrists that match your exact needs.

Step 2: Check for HIPAA compliance

The psychiatric practice messaging tool must protect patient information at all costs. Look for message encryption, secure storage, and a signed BAA. If these aren’t offered, it’s not built for psychiatry.

Step 3: Make sure it’s easy to use

Both staff and patients should be able to use it without any training. Patients shouldn’t need to download anything. It should just work clean, simple, and intuitively.

Step 4: See if it connects with your systems

The software should sync with your EHR or scheduler. This way, reminders and patient messages stay organised. If it doesn’t integrate directly, ask if it supports data import or API access.

Step 5: Look at support quality

Good support matters. If messages fail or some errors occur, you’ll need prompt help. So choose a patient communication app for psychiatrists with live support.

Step 6: Think about future growth

Planning to expand? Choose a psychiatric practice messaging tool that can grow with your clinic. Look for features like multi-location support or user roles. Make sure the pricing still works as your needs grow.

Step 7: Understand the pricing model

Some patient communication apps for psychiatrists charge monthly, others by user or message. Make sure the plan fits your usage and budget. Avoid paying for tools you won’t use.

Step 8: Ask around and read reviews

Check what other psychiatry practices say. Peer reviews often highlight pros and cons you won’t hear in a demo. If someone in your network is already using it, ask about their experience.

The right software should feel like it fits your practice, not add extra work. If it helps patients stay on track and supports your team, it’s the right choice.

Top 10 Texting Software for Psychiatrists

If you’re looking for a psychiatric practice messaging tool that keeps conversations flowing while protecting patient privacy, here are 10 great platforms to consider:

1. Emitrr
2. Luma Health
3. TheraPlatform
4. Updox
5. OhMD
6. Solutionreach
7. NexHealth
8. Klara
9. Spruce Health
10. Weave

Let’s take a closer look at each option and what they offer:

1. Emitrr : Best Texting Competitor

What is Emitrr?

Emitrr is a HIPAA-compliant texting platform built specifically for healthcare practices, including mental health clinics. It helps you manage patient communication texts, voicemails, calls, and reviews, all in one place. Whether you’re running solo or across multiple locations, Emitrr keeps things smooth, secure, and simple. Here is a quick look at this texting software for psychiatrist:

Key features of Emitrr

• Shared team inbox: Manage all texts, voicemails, and calls in one place. Assign messages to staff and avoid communication gaps.
• Missed-call texting: Automatically texts patients when they call and no one is available, helping capture follow-ups.
• Automated reminders: Send appointment confirmations, reschedules, and no-show follow-ups without manual work.
• Two-way texting: This HIPAA-compliant texting software for psychiatrists lets patients reply freely. Staff can chat in real time, answer questions, and send resources directly.
• Review requests: Sends timely review invites after visits, improving your practice’s online reputation.
• Voicemail transcription: Converts voicemails into text so your team can scan, prioritize, and respond faster.
• Smart auto-replies: Responds instantly to FAQs like clinic hours or location, freeing up front-desk staff.
• Web chat to SMS: Converts website chat into a text thread, keeping the conversation going even after a patient leaves your site.
• Template and bulk texting: Sends check-ins, alerts, or instructions using reusable templates or one-click bulk messages.
• EHR integration: Connects with systems like Kareo, Athenahealth, Dentrix, and Epic to auto-pull appointment data.
• AI agent: Send messages with Emitrr’s AI agent.

Here’s a video showing what Emitrr AI agent can do:

Emitrr pros

• Designed for psychiatric care: Built with clinics, mental health, dental, and vet practices in mind.
• Saves staff time: Automates FAQs, reminders, and follow-ups so your team can focus on care.
• Affordable plans: Offers well-priced plans. These are suitable for small to medium-sized medical offices as well.
• Fast and friendly support: Known for responsive service and helpful onboarding.
• No learning curve: Staff picks it up quickly thanks to its simple design.

Emitrr cons

A few advanced AI features are still being rolled out.

Emitrr pricing

Starts at $30 per month. 

Emitrr Integration

Emitrr offers seamless integration with 500+ tools, including:

• Healthcare tools (Athenahealth, Dentrix, Eaglesoft, and more)
• CRM tools (Hubspot, Mailchimp, Salesforce, Zapier, and more)
• Calendar tools (Google calendar, Microsoft calendar, and more)

Emitrr ratings

• Capterra: 4.9/5
• G2: 4.8/5

Emitrr customer reviews

“They are such easy people to work with, the pricing is great, and the product works seamlessly for us.”

“We’ve been using Emitrr for both businesses for over a year now – it’s AMAZING!! Was super easy to set-up, the few times we’ve needed customer support was quickly addressed.”

Source: Capterra

Emitrr support channels

• Email: support@emitrr.com
• Phone: +1 (210) 941-4696
• Live chat: Available on the Emitrr website
• Knowledge base: Includes guides, FAQs, and walkthroughs
• SMS support: Yes, you can text for help, too

2. Luma Health

What is Luma Health?

Luma Health is a HIPAA-compliant texting for therapists and engagement platform designed to help psychiatric clinics connect better with patients. This HIPAA-compliant texting software for psychiatrists supports two-way messaging, reminders, follow-ups, and waitlist automation, all through secure text conversations. The patient messaging software is especially helpful for busy mental health teams who want to improve show rates and keep communication simple and timely. Here is a quick look at this texting software for psychiatrists:

Key features of Luma Health

• Automated reminders: Sends text reminders so patients don’t miss therapy or check-in appointments
• Smart waitlist management: This patient messaging software fills cancelled spots by texting the next eligible patient
• Patient feedback requests: Texts out quick surveys after visits to gather insights
• Secure, private messaging: Ensures HIPAA-compliant conversations with encryption

Luma Health pros

• Reduces no-shows: This patient messaging software sends automated texts make rescheduling and confirmations easy
• EHR-friendly: Works with common systems like Epic and Athena
• Good for remote workflows: Works well for hybrid or telehealth psychiatric setups

Luma Health cons

• Not ideal for very small clinics: Might feel too advanced or heavy
• Initial setup is time-consuming: Full integration can take effort
• Pricing is not upfront: You’ll need to request a quote

Luma Health pricing

Luma Health pricing depends on how many providers you have and the features you need. Custom quotes are the norm.

Luma Health Integration

• Oracle Health
• NextGen Healthcare
• Greenway Health
• eClinicalWorks
• athenahealth
• Epic

Luma Health ratings

• Capterra: 4.7/5
• G2: 4.6/5

Luma Health customer reviews

“It was a pity that patients could not change their appointments. There were times when I couldn’t get the alarm right away.”

“The fact that the team hid from us the lack of integration with our EMR until very late in the process.”

Source: Capterra

Luma Health support channels

• Email support
• Phone support
• Onboarding and training for new users
• Help center with resources
• Account manager for large clinics

3. TheraPlatform

What is TheraPlatform?

TheraPlatform is a HIPAA-compliant practice management and telehealth tool designed for mental health professionals. This patient messaging software includes secure messaging, teletherapy, documentation, scheduling, and billing, making it ideal for solo or group psychiatric practices looking for an all-in-one communication solution. Here are other details about this patient messaging software:

Key features of TheraPlatform

• Secure two-way messaging: Allows private, HIPAA-compliant conversations between providers and patients.
• Telehealth integration: This platform for secure messaging for mental health providers offers built-in video therapy alongside texting features.
• Client portal access: Patients can view messages, appointments, and documents securely.
• Automated reminders: Sends email and text reminders for upcoming sessions.

TheraPlatform pros

• Built for mental health: Especially useful for psychiatrists, therapists, and counselors.
• Telehealth + texting: Combines video, chat, and scheduling in one place.
• Customisable forms and notes: Streamlines documentation workflows.

TheraPlatform cons

• Interface can feel complex: New users may need some time to adapt.
• Limited bulk texting: Not ideal for mass communication needs.

TheraPlatform pricing

Plans for this secure messaging for mental health providers start at $39 per month for solo providers. Higher-tier plans offer more features like group video sessions and admin tools.

TheraPlatform Integration

• Private SLP
• Hushmail
• CPH & Associates
• Stripe

TheraPlatform ratings

Capterra: 4.2/5
G2: 4.1/5

TheraPlatform customer reviews

“The included form creator is not that great. It is not customizable in any way except for the wording on the forms. The customer service team is almost never available and you have to wait for a response via email or sit on hold forever by calling.”

“Importing process was terrible. Other components can be finicky. Overall support isn’t bad, but not much help with the importing process.”

Source: Capterra

TheraPlatform support channels

• Email support
• Knowledge base and tutorials
• Live chat (business hours)
• Ticket-based technical help

4. Updox

What is Updox?

Updox is a HIPAA-compliant communication platform designed for healthcare practices. This HIPAA-compliant texting software for psychiatrists offers secure texting, telehealth, appointment reminders, and even electronic faxing, all in one place. Medical offices use Updox to improve patient engagement, reduce phone tag, and streamline administrative tasks without juggling multiple tools.

Key features of Updox

• Secure patient texting: Send two-way HIPAA-compliant text messages without needing an app.
• Broadcast messaging: Share important updates or reminders with a group of patients at once.
• Text-to-pay: This platform for secure messaging for mental health providers collects payments faster by sending billing links via text.
• EHR integration: Syncs with many popular EHRs to keep patient records and conversations aligned.

Updox pros

• Works well for midsize practices: Helps reduce call volumes and speed up patient response.
• Easy text payments: This HIPAA-compliant texting software for psychiatrists is convenient for both staff and patients.
• Multi-channel support: Combine texting with fax, email, and video all in one dashboard.

Updox cons

• Interface can feel dated: Some users say it’s not the most modern-looking tool.
• Limited automation: Doesn’t offer the level of smart automation you’ll find in tools like Emitrr.

Updox pricing

The pricing for this secure messaging for mental health providers starts at around $50 per user/month. 

Updox Integration

• PointClickCare
• Amazing Charts
• DrChrono
• Azalea Health

Updox ratings

• Capterra: 4.1/5
• G2: 4.2/5

Updox customer reviews

“The price, they are much more expensive than their competitors. And the fact that just about every communication from them was an attempt to upsell me to purchase another product from their service line.”

“Sometimes it takes a little while for something I’ve “printed” to show up in the inbox, but that would be the case for a normal printer anyway. A quick “refresh” of the page gets it sorted, but speeding this process would be my only request!”

Source: Capterra

Updox support channels

• Email and phone support
• Training sessions during setup
• Help library and FAQs
• Support portal for account issues

5. OhMD

What is OhMD?

OhMD is a great pick for psychiatric clinics looking for a simple, secure way to stay in touch with patients and coordinate care, especially when discretion and quick response matter most. This platform for secure messaging for mental health providers makes two-way communication easy and secure, letting you message patients, host video visits, and streamline daily workflows. Everything runs from one place, no extra apps or logins needed.

Key features of OhMD

• Two-way texting: Send and receive secure texts without asking patients to download anything.
• Group messaging: Easily communicate with caregivers or your internal team.
• Telehealth-ready: Launch video sessions right from the message thread.
• Automated reminders: Handle appointment scheduling, follow-ups, and intake via text.

OhMD pros

• Simple and clean interface: Easy to use for both staff and patients.
• Team-friendly: Supports secure messaging within your care team.
• Fast setup: You can be up and running in no time.

OhMD cons

• EHR integration could be stronger: Might need some workarounds.
• Advanced features cost more: Some tools are locked behind higher-tier plans.

OhMD pricing

OhMD pricing plans start at around $7/month. Advanced options start at about $50 per provider per month.

OhMD Integration

• Athenahealth
• AdvancedMD
• DrChrono
• Veradigm
• Allscripts
• eClinicalWorks

OhMD ratings

• Capterra: 4.7/5
• G2: 4.7/5

OhMD customer reviews

“Some users do not like it because it is a separate app. I can’t figure out a way to delete old clients from my records. At times it seems to freeze. I then just sign out and sign back in which fixes it. I was told that I need to upgrade to a newer version, so that may be my problem.”

Source: Capterra

OhMD support channels

• Email support
• Live chat
• Knowledge base with guides
• Onboarding and training help

6. Solutionreach

What is Solutionreach?

Solutionreach works well for psychiatric offices that want consistent, friendly communication, especially for therapy reminders, medication follow-ups, and group session alerts. This HIPAA-compliant texting software for psychiatrists helps automate and personalise communication across the patient journey, making it easier for psychiatrists to engage patients, reduce no-shows, and streamline admin work. This psychiatrist-patient texting platform has other features to offer. Let’s have a look:

Key features of Solutionreach

• Automated reminders: Sends appointment confirmations, reschedules, and follow-ups via text.
• Patient surveys: Collects post-visit feedback to improve care experiences.
• Broadcast texting: This psychiatrist-patient texting platform shares updates or cancellations with a group in one go.
• Customisable templates: Send mental health check-ins or medication reminders in a personal tone.

Solutionreach pros

• Great for patient engagement: Helps patients feel supported between visits.
• Versatile communication tools: Combines texting, email, and voice in one platform.
• Solid analytics: This psychiatrist-patient texting platform tracks message performance and appointment trends.

Solutionreach cons

• UI feels dated: Interface could be more modern.
• Learning curve: Some users say it takes time to master the dashboard.

Solutionreach pricing

The Solutionreach pricing plans start around $329/month. Costs might pile up as more features or locations are added. 

Solutionreach Integrations

• Athenahealth
• DrChrono
• AdvancedMD
• OfficeMate
• LiquidEHR
• AcuityLogic

Solutionreach ratings

• Capterra: 3.8/5
• G2: 3.7/5

Solutionreach customer reviews

“NOT fully compatible with Dentrix,( even though they said they were). Can not use all the features I would like.”

“Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.”

Source: Capterra

Solutionreach support channels

• Email support
• Phone support
• Knowledge base
• Live chat for limited hours

7. NexHealth

What is NexHealth?

NexHealth is a HIPAA-compliant communication and scheduling platform made for healthcare practices, including psychiatry clinics. This HIPAA-compliant texting app for therapists connects with your EHR to automate patient messaging, online bookings, and reminders, making day-to-day operations much smoother for mental health professionals. Let’s have a look at other aspects of this psychiatrist-patient texting platform:

Key features of NexHealth

• Two-way texting: Real-time, secure messaging with patients for appointment changes or check-ins.
• Smart scheduling: Patients can book, cancel, or reschedule appointments online, synced with your calendar.
• Instant confirmations: This HIPAA-compliant texting app for therapists sends automated texts once appointments are scheduled or modified.
• Integrated forms: Share intake or screening forms before psychiatric sessions to save time during visits.

NexHealth pros

• EHR-friendly: This psychiatrist-patient texting platform works seamlessly with major systems like Athenahealth and DrChrono.
• Clean interface: Easy for both staff and patients to use.
• Quick setup: Onboarding and integration are typically fast.

NexHealth cons

• Best suited for tech-savvy teams: Might feel a bit advanced for very small clinics.
• Limited customisation: Text templates are helpful but not deeply flexible.

NexHealth pricing

The NexHealth pricing plan start at around $350/month. There’s no free version available.

NexHealth Integrations

This psychiatry clinic’s patient engagement software integrates with many PMS and EHR software.

NexHealth ratings

• Capterra: 4.7/5
• G2: 4.6/5

NexHealth customer reviews

“Sometimes patients tell us that they recieved a notice with the wrong time, also patients that have cancelled for the day and have beeen removed from the schedule still get an appointment reminder for the day.”

“Online booking times do not reflect our actual schedule closely enough”

Source: Capterra

NexHealth support channels

• Email support
• Phone support
• Knowledge base
• Dedicated customer success team

8. Klara

What is Klara?

Klara is a HIPAA-compliant messaging platform built for healthcare teams, including psychiatric practices. This HIPAA-compliant texting app for therapists is a strong fit for psychiatric clinics that want secure, efficient communication without adding more calls to the day. Let’s have a quick look at this texting software for psychiatrists:

Key features of Klara

• Secure messaging: Two-way texting that complies with HIPAA standards and supports patient confidentiality.
• Missed call follow-ups: This mental health communication software automatically sends a text when a patient call goes unanswered.
• Broadcast messaging: Send bulk messages to inform patients about office updates, schedule changes, or new policies.
• Integration support: This HIPAA-compliant texting app for therapists works with many EHRs like DrChrono, Greenway, and others.

Klara pros

• Reduces phone tag: This HIPAA-compliant messaging app converts voicemails and phone inquiries into text threads.
• Great patient experience: No app download needed; texts are easy to access.
• Improves clinic flow: Helps manage communication across multiple staff members.

Klara cons

• Customisation limits: Templates are fixed in some plans.
• Higher cost for smaller practices: It may be pricey for solo psychiatrists.

Klara pricing

Klara pricing depends on features and practice size. But, pricing usually starts upwords of $300 per month.

Klara Integrations

This psychiatrist communication software integrates with over 1000 third-party apps and software which include:

• athenaOne
• PrognoCIS
• ModMed
• Nextech EHR & PM
• AdvancedMD EHR
• Intergy
• Adhook
• HIPAA Link
• And more!

Klara ratings

• Capterra: 4.6/5
• G2: 4.4/5

Klara customer reviews

“The product is expensive for what you get and doesn’t integrate well with an external EHR.”

“Can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could update our own messages to patients.”

Source: Capterra

Klara support channels

• Email
• Help center
• Live chat support
• Training during onboarding

9. Spruce Health

What is Spruce Health?

Spruce Health is a HIPAA-compliant communication platform built for modern healthcare providers, including behavioral and psychiatric clinics. This HIPAA-compliant texting solution brings texting, calling, secure messaging, and telehealth into one simple app, helping psychiatrists manage patient communication efficiently. Here are other details about this HIPAA-compliant texting solution:

Key features of Spruce Health

• Secure texting: Two-way HIPAA-compliant messaging with patients, including attachments and forms.
• Telehealth support: Video visits and check-ins can be done right from the same platform.
• Shared team inbox: This mental health communication software collaborates with your front desk or care team on patient conversations.
• Auto-replies: Custom out-of-office messages and quick-response templates.

Spruce Health pros

• All-in-one platform: Texting, video calls, and voicemail handled in one place.
• Mobile-friendly: This HIPAA-compliant texting apps for therapists is easy for patients to use, even on the go.
• Great for psychiatry: This HIPAA-compliant texting solution helps manage sensitive communication discreetly and securely.

Spruce Health cons

• May feel complex at first: Many features mean a steeper learning curve.
• No built-in EHR: This mental health communication softwar needs integration or parallel systems for records.
• Advanced tools are costly: Bulk texting and analytics require higher price plans.

Spruce Health pricing

Pricing for this mental health communication software starts at $24 per user/month with tiered feature access.

Spruce Health Integrations

This HIPAA-compliant texting software offers integration with various third party platforms:

• Athenahealth
• Elation Health
• Hint Health
• Spruce API (with webhooks)
• Keragon (no-code automation)
• Morf Health (no-code automation)

Spruce Health ratings

• Capterra: 4.5/5
• G2: 4.5/5

Spruce Health customer reviews

“Very confusing to start – no personal connection or onboarding that is not in a group setting. They say they do not have the manpower to work with small businesses. They do not offer 24-hour help.”

“Sometimes, the notifications do not come through as a push notification on my device. I have had a couple instances where I had new messages and I had to open the app to find out. I wish there was an easy way to search the messages and files received.”

Source: Capterra

Spruce Health support channels

• Email support
• In-app live chat
• Setup help for new users
• Online help center

10. Weave

What is Weave?

Weave is a HIPAA-compliant patient communication system built for healthcare offices, including mental and behavioral health providers. This HIPAA-compliant texting solution brings together texting, calling, voicemail, payments, and scheduling, making it easier for psychiatric teams to stay connected with patients. Here are other details about this texting software for psychiatrists:

Key features of Weave

• Two-way texting: This HIPAA-compliant messaging app can communicate with patients via SMS for appointment reminders, follow-ups, and quick check-ins.
• Voicemail-to-text: Missed calls are transcribed and delivered as text messages to help staff respond faster.
• Integrated phone system: This mental health communication software combines phone and text in one place, so front desk teams work more efficiently.
• Patient reminders: Sends automated messages for upcoming appointments or balance dues.

Weave pros

• Unified communication: Text, calls, and voicemails all managed from one dashboard.
• Easy to train staff: This HIPAA-compliant texting app for therapists has an intuitive interface that’s quick to adopt.
• Ideal for psychiatry: This HIPAA-compliant texting solution offers discreet messaging that respects patient privacy.

Weave cons

• Higher price point: May not be ideal for very small practices.
• Limited customization: Some message templates require workarounds.
• Contract required: This SMS software for psychiatrists is often sold on annual agreements, not month-to-month.

Weave pricing

There are not many details available regarding their pricing plans on review websites.

Weave Integrations

This mental health communication software offers multiple integration options:

• Rx30
• PioneerRx
• PrimeRx

Weave ratings

• Capterra: 4.3/5
• G2: 4.2/5

Weave customer reviews

“We deal with elderly patients, Weave gets very confusing to them when it’s sends them a message that for an appointment that we rescheduled. It is also very important because we have patient’s that are hearing impaired and depend on text messages.”

“I don’t love that it does not directly attach to the medical record.”

Source: Capterra

Weave support channels

• Phone
• Email
• Live chat
• Online help center
• Training resources

Why Emitrr Is The Best Texting Software For Psychiatrists

Psychiatric clinics run on trust, timely responses, and clear communication. Emitrr makes all three easier. It’s not just a texting tool. It’s a complete communication platform built with mental health practices in mind.

Here’s why Emitrr works so well for psychiatric teams:

• Fully HIPAA-compliant: With encryption and a signed BAA, this mental health communication software keeps all messages secure and private, as they should be.
• Shared inbox for all messages: Handle texts, voicemails, and calls in one place. No need to switch between apps.
• Missed call follow-ups: If a patient calls and no one picks up, Emitrr sends them a text automatically. You can even flag messages based on urgency.
• Easy reminders and check-ins: Automate appointment reminders, follow-ups, or gentle wellness check-ins, especially helpful for therapy and medication compliance.
• Two-way texting that feels natural: Talk with patients over text the way they prefer. Share links, forms, or updates in just a few clicks.
• Syncs with your EHR: Emitrr integrates with 1000+ systems like Athenahealth, DrChrono, and Kareo. It keeps schedules and patient records up to date, with no double entry.
• Works for all clinic sizes: Whether you’re solo or have multiple providers, Emitrr adjusts to your setup.
• Simple to use from day one: Your staff won’t need training marathons. It’s built to be easy.
• Support that actually supports: The Emitrr team is quick to respond and always improving the product based on clinic feedback.
• AI SMS Agent: Sarah, Emitrr’s intelligent SMS agent, handles appointment bookings, rescheduling, lead capture, reminders, and two-way conversations, entirely over text. She’s designed to work across industries and time zones, so your business is responsive, even when your team isn’t available.

For psychiatric practices, patient communication needs to be calm, consistent, and confidential. Emitrr checks every box and saves your team hours each week while doing it!

Frequently Asked Questions

Conclusion

Choosing the right texting software for your psychiatric practice can truly change the way you connect with patients. From reducing missed appointments to providing a discreet, comfortable way for patients to communicate, these platforms are built to support the unique needs of mental health care.

Each SMS software for psychiatrists listed here offers HIPAA-compliant texting features, but the best one for your clinic will depend on your size, workflows, and goals. If you’re looking for a solution that combines texting, calling, voicemail, and smart automation in one place, Emitrr is worth exploring.

Book a free demo with Emitrr today to see how it can simplify patient communication and support your team!