15 Best Aircall Alternatives For Your Business

Introduction

Are you facing issues with the Aircall app and are looking for a robust Aircall alternative?

As a business, the last thing you want is VoIP issues disrupting your operations. Any downtime or functionality problems can lead to significant losses. You need a VoIP solution that offers flexibility in call management, and seamless access to caller IDs, contact lists, voicemails, and more. A reliable VoIP app should provide a centralized dashboard to handle all your communication needs with 99% uptime. 

If you’re looking for alternatives to aircall that meet your business phone requirements, we’ve compiled a comprehensive list to help you get started.

Check out the best Aircall alternatives out there in this one-stop guide! 

What is Aircall?

Aircall is a cloud-based VoIP phone system designed for businesses to manage inbound and outbound calls efficiently. It’s commonly used by customer support and sales teams due to its integrations with CRMs and helpdesk tools. Despite its popularity, some businesses seek alternatives to aircall because of its pricing, limited customization, and feature gaps.

Aircall Features 

• Cloud-Based Calling – Make and receive calls using VoIP technology without the need for physical phone lines.
• Interactive Voice Response (IVR) – Set up automated menus to route callers to the appropriate department.
• Call Routing & Forwarding – Automatically direct incoming calls to the right team or agent based on predefined rules.
• Call Queuing – Place callers in a queue and distribute them efficiently to available agents.
• Call Recording & Playback – Record calls for quality control, compliance, and training purposes.
• Live Call Monitoring – Managers can listen in on live calls to provide real-time coaching and feedback.
• Whisper & Barge-In Features – Supervisors can guide agents on calls without the customer hearing or taking over a call when necessary.
• Voicemail & Transcriptions – Convert voicemail messages into text for easy review and faster response times.
• CRM & Business Tool Integrations – Seamlessly connect with Salesforce, HubSpot, Zendesk, and other platforms.
• Click-to-Dial Functionality – Initiate calls directly from CRM or web pages, eliminating the need for manual dialling.
• Call Tagging & Notes – Categorize and label calls for better tracking, follow-ups, and reporting.
• Shared Call Inbox – Collaborate on incoming calls by allowing teams to view and manage them together.
• Warm & Cold Transfers – Transfer calls smoothly between agents with or without an introduction.
• Multi-Device Compatibility – Use the system on desktop apps, mobile apps, and browsers for on-the-go access.
• Real-Time Call Analytics & Reporting – Track call performance, agent efficiency, and customer interactions with detailed insights.
• Business Hours Configuration – Define operational hours to automatically manage calls outside working times.
• Call Blocking & Spam Protection – Identify and block unwanted calls to maintain productivity.
• Number Porting – Transfer existing phone numbers into the Aircall system without service disruption.
• Custom Voicemail Greetings – Personalize voicemail messages to provide a professional touch to missed calls.
• International Calling – Support for making and receiving calls across multiple countries.
• Call Merging & Conference Calling – Connect multiple callers into a single conference call for team discussions.
• Softphone Capabilities – Make calls using a virtual phone on any device without a physical handset.
• API Access for Custom Integrations – Customize workflows by connecting Aircall with other business applications.
• Call Blacklisting – Block unwanted numbers to prevent spam and reduce disruptions.
• Call Encryption & Security – Ensure that calls and data are protected against security threats.
• Dynamic Caller ID – Display different numbers based on location or campaign requirements.
• Automated Call Logging – Record call details automatically in integrated CRM platforms for streamlined tracking.
• Speech-to-Text Transcription – Convert calls into text to store conversation details and improve documentation.
• Outbound Dialer for Sales Teams – Automate outbound calls for increased efficiency in sales outreach.
• AI-Powered Call Insights – Use artificial intelligence to analyze call sentiment, keywords, and patterns for better customer engagement.

Aircall Pros

• Easy to Set Up and Use – The cloud-based system requires no hardware, allowing businesses to start making calls quickly with a simple setup.
• High-Quality VoIP Calls – Offers stable and clear voice calls when supported by a strong internet connection.
• Strong CRM and Business Tool Integrations – Seamlessly connects with Salesforce, HubSpot, Zendesk, Slack, and other platforms for enhanced workflow management.
• Scalable for Growing Teams – Suitable for small businesses and enterprises, with the ability to add new users and numbers easily.
• Call Routing and IVR System – Helps manage high call volumes by directing customers to the right department automatically.
• Multi-Device Compatibility – Accessible on desktop, mobile apps, and web browsers, allowing teams to work remotely.
• Live Call Monitoring and Coaching – Managers can listen to calls, provide real-time guidance, and improve agent performance.

Aircall Cons 

• Expensive for Small Businesses – Aircall pricing is on the higher side compared to some competitors, making it costly for startups and smaller teams.
• Limited Customization – Lacks extensive personalization options, which may not suit businesses with specific workflow needs.
• Scalability Issues for Large Enterprises – While it works well for mid-sized companies, larger enterprises may find it lacking in advanced call center features.
• Missing Essential Features – No built-in video conferencing, bulk SMS, or AI-powered automation tools, which some competitors offer.
• Steep Learning Curve for Some Users – The interface is not as intuitive as some other VoIP providers, leading to a longer onboarding time.
• Integration Challenges – While Aircall supports integrations, some users report difficulties in setting up certain third-party tools.
• Limited Global Coverage – International calling options are available but may not be as cost-effective as some Aircall competitors.
• No Free Plan – Unlike some alternatives, Aircall does not offer a free plan, making it less accessible for budget-conscious businesses.
• Call Quality Dependent on Internet – Requires a strong and stable internet connection; poor connectivity can lead to dropped or low-quality calls.
• Customer Support Concerns – Some Aircall reviews mention slow response times and inconsistent customer service experiences.

Aircall Pricing

• Essentials Plan – $30 per user/month (billed annually) or $40 per user/month (billed monthly).
• Professional Plan – $50 per user/month (billed annually) or $70 per user/month (billed monthly).
• Custom Plan – Pricing available upon request.

Aircall Integrations

• HubSpot
• Salesforce
• Zendesk
• Slack
• Pipedrive
• Zoho CRM
• Shopify
• Intercom

Aircall Reviews 

“One of the best tools to do recordings”

“Aircall does everything”

Aircall Support Channels

• Live Chat
• Email Support
• Knowledge Base
• Phone Support (for higher-tier plans)

Reasons To Look Alternatives To Aircall

There are multiple reasons to look for Aircall Alternatives such as: 

Too Expensive for Smaller Teams

Many businesses find Aircall pricing too high, especially for small teams or startups. The cost can add up quickly, making it difficult for budget-conscious companies to justify the investment.

Lacks Sufficient Personalization Options

Aircall competitors often provide better customization options. Businesses looking for personalized greetings, branded caller IDs, and tailored workflows might find Aircall limiting in this regard.

Scalability May Be Limited

While Aircall works well for some businesses, its scalability can be a concern. As teams grow, companies often seek Aircall alternatives that offer flexible expansion without high costs or feature restrictions.

Missing Essential Features

Despite its popularity, Aircall lacks some key features like built-in video calling, bulk SMS, and advanced call analytics. Many businesses switch to Aircall competitors for a more complete communication solution.

Not Very Intuitive for Users

User experience matters, and Aircall reviews often mention that the platform can be complex and unintuitive. Many companies prefer alternatives that offer a simpler, more user-friendly interface.

Integration Challenges

While Aircall does integrate with some CRM and helpdesk tools, users report compatibility issues with certain platforms. Finding an Aircall alternative that seamlessly integrates with all business tools is often a priority.

Subpar User Experience

Some users mention frequent technical issues, call quality problems, and slow support responses in Aircall reviews. A smooth and reliable phone system is crucial, prompting businesses to explore Aircall competitors with better performance and support.

Features to Look For In An Aircall Alternative

Let’s look at some of the most important features Aircall Alternatives should have: 

Clear and Reliable VoIP Calls

A good Aircall alternative should provide high-quality calls without lag or dropped connections. Look for a provider with a strong network that ensures smooth conversations, whether you’re talking to customers or team members.

Smart AI-Powered Call Management

AI can help manage calls better by automatically routing them to the right person, transcribing conversations, and analyzing caller moods. This improves customer service and helps teams work more efficiently.

Affordable and Flexible Pricing

Many businesses search for Aircall alternatives because of Aircall pricing. The best alternatives offer fair pricing, no hidden costs, and flexible plans that fit your budget and business size.

Easy CRM and Workflow Integration

A solid Aircall competitor should work well with tools like Salesforce, HubSpot, and Zoho. This means you can track calls, manage customers, and log details automatically—no manual work is needed.

Secure and Private Calls

Security is crucial when handling customer information. Choose an Aircall alternative that offers encrypted calls, secure cloud storage, and compliance with privacy laws to protect sensitive data.

Works on Any Device

Your business needs a phone system that works on desktops, laptops, and mobile phones. Good Aircall alternatives should sync across all devices so you can switch between them easily.

Cloud-Based for Easy Growth

A cloud-based Aircall alternative lets businesses expand without worrying about expensive hardware. It’s easy to add new users, set up phone numbers, and manage everything online.

Great Customer Support

Many Aircall reviews mention slow customer service. The best Aircall alternatives offer 24/7 support via chat, email, or phone, so you get help whenever you need it.

Built-In Video Meetings and Team Chat

Some Aircall competitors include video calls and instant messaging, making it easy for teams to collaborate without needing extra software like Zoom or Slack.

Bulk SMS and Marketing Messaging

Do you want to send promotions or reminders via text? A good Aircall alternative includes SMS messaging, allowing you to send bulk texts and keep customers engaged.

Works with Productivity Apps

Your phone system should connect with Slack, Trello, or Google Workspace. This helps streamline tasks and keeps everything in one place.

Perfect for Remote Teams

With mobile apps and call forwarding, a good Aircall alternative helps remote employees stay connected, no matter where they work.

Choose Your Own Phone Number

Need a local, toll-free, or vanity number? A great Aircall competitor lets businesses pick numbers that match their brand and audience.

Branding Features for a Professional Look

Custom voicemail greetings, caller IDs, and on-hold messages make your business sound professional and trustworthy.

Smart Call Routing and Forwarding

A top Aircall alternative should have features like auto-attendants and call forwarding, so customers reach the right department quickly.

Strong Security and Data Protection

Look for features like encrypted calls, role-based access, and compliance with GDPR or HIPAA to keep your business safe from cyber threats.

All-in-One Communication

The best Aircall alternatives offer voice calls, SMS, emails, and live chat in one platform, making communication easy and organized.

Automatic Updates and High Reliability

A good Aircall competitor should provide software updates without downtime and guarantee 99.99% uptime for smooth business operations.

Easy to Scale as You Grow

As your business expands, your phone system should grow with you. The best Aircall alternatives allow you to add features, users, and locations easily.

Advanced Features for Call Centers

For businesses handling high call volumes, features like call queuing, call recording, and analytics improve efficiency and customer satisfaction.

Helpful Onboarding and Training

Switching to a new system should be simple. The best Aircall competitors provide tutorials, live training, and customer support to help you get started.

Affordable International Calling

For businesses with global clients, an Aircall alternative should offer low-cost international calls and support multiple languages.

Wide Range of App Integrations

A great Aircall competitor connects with business tools like CRMs, analytics software, and helpdesks, so everything works together seamlessly.

Call Analytics for Better Decisions

Detailed call reports help businesses track performance, measure customer satisfaction, and make data-driven improvements.

Top 15 Aircall Alternatives For Your Business

1. Emitrr
2. Nextiva
3. Talkdesk
4. RingCentral 
5. CallHippo 
6. JustCall
7. Dialpad 
8. Vonage 
9. OpenPhone 
10. RingOver 
11. Mango Voice 
12. Grasshopper 
13. Viber 
14. Zoom
15. Ooma 

1. Emitrr

Emitrr is a top-tier communication platform that combines VoIP and texting features for seamless connectivity. Whether you need to make crystal-clear VoIP calls or send messages on the go, Emitrr ensures effortless communication. With advanced texting capabilities and an intuitive interface, staying connected with customers has never been easier.

Hundreds of Aircall users have already switched to Emitrr, not just for its VoIP services but primarily for its superior texting features. Emitrr empowers businesses with a reliable and efficient communication solution without overwhelming their teams.

Emitrr Features

• Call Forwarding for Unavailable Users: Ensure no call goes unanswered by setting up automatic call redirection when users or extensions are unavailable.
• Customizable Call Flows: Design detailed call trees to efficiently route callers to the right department or team member, improving customer service.
• Organized Call Groups: Streamline team collaboration by directing incoming calls to groups of employees with shared extensions for faster response times.
• Unique Extensions for Teams: Assign distinct extensions to employees or departments to simplify internal and external communication.
• Business and After-Hours Call Handling: Configure different call routing rules for business hours and after-hours to manage customer expectations effectively.
• Scalable VoIP Capabilities: Easily add new phone numbers, teams, or locations as your business grows without any technical challenges.
• Cloud-Based Access Across Devices: Use Emitrr’s VoIP system on desktops, mobile devices, or tablets for seamless communication from anywhere.
• Team Collaboration with Extensions: Enhance internal communication by enabling direct dialing and extensions for team members.
• Call Recording Options: Record calls automatically or selectively based on compliance needs and business requirements.
• Advanced Performance Metrics: Monitor key call data like response times, missed calls, and average handling times to improve team efficiency.
• One-on-One Customer Conversations: Engage customers with personalized support through direct and meaningful interactions.
• Bulk and Group Messaging: Send mass or group text messages to reach multiple customers efficiently and effectively.
• Secure Text Messaging: Protect customer data with encrypted SMS for privacy and compliance with security standards.
• Targeted SMS Marketing Campaigns: Run well-planned SMS marketing campaigns to promote services and drive customer engagement.
• Online Appointment Scheduling: Allow customers to book appointments conveniently through an integrated online scheduling system.
• Automated Missed Call Follow-Ups: Instantly notify customers via SMS when a call is missed, ensuring they feel valued and prioritized.
• Review Requests via Text: Encourage customer feedback by automating review requests through SMS, enhancing your online reputation.

Bulk/Mass Text Messaging

• 2-Way Text Messaging: Engage customers with Two-way conversations by allowing replies to your messages.
• AI (Upcoming): Emitrr is adding AI features soon to make customer interactions even smarter.
• Mass/Bulk Texting: Helps in reaching large groups with a single click.
• Group Texting: Facilitate group conversations within the same thread.
• Recurring Texts: Schedule SMS for updates, promotions, or reminders.
• MMS Messaging: Send multimedia files like images and videos.
• Drip Campaigns: Automate personalized message series for your contacts.
• Third-Party Integrations: Seamlessly connect with third-party external tools to streamline workflows.
• Contact Management: Organize, tag, and categorize your contact list efficiently.
• Unified Inbox: Manage conversations from multiple platforms in one single conversation box.
• Personalized Messaging: Send tailored messages for better engagement.
• Automation: Automate replies and scheduled messages.
• Segmentation: Separate customer conversations based on tags or categories.
• Reports and Analytics: Track key metrics like response and resolution times.
• Chat-Based Surveys: Use SMS for customer feedback and reviews.
• Custom Fields and Templates: Create or modify templates to suit your needs.
• Auto-Replies: Respond to FAQs instantly.
• Landline Texting: Enable SMS on your landline number.
• Export Chats: Safely transfer data between platforms.
• Opt-Out Management: Allow customers to opt out of messages easily.
• Link Shorteners: Share links in a concise, professional format.
• Web Chat to SMS: Continue web-based conversations over text.
• Conversation Tagging: Organize threads with tags for quick identification.
• Bilingual Messaging: Communicate in multiple languages.

Emitrr Pros

• Crystal-Clear Call Quality – Enjoy uninterrupted VoIP calls with exceptional audio clarity for smooth communication.
• User-Friendly Platform – Navigate an intuitive and easy-to-use interface designed for maximum convenience.
• Advanced Text Messaging Features – Leverage robust SMS capabilities for personalized and efficient customer communication.
• Highly Responsive Support – Get quick assistance from Emitrr’s dedicated customer support team whenever needed.

Emitrr Cons

• Some advanced VoIP features are still in development and will be launched soon.

Emitrr Pricing

For SMS, Emitrr offers a text-based pricing model that starts at $149 a month. 

Emitrr Integrations

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc. with tools like:

• MailChimp
• Denticon
• AthenaHealth
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• And more!

Emitrr Reviews & Ratings

Emitrr has a solid 5/5 star rating on Capterra and here’s what customers are saying about it: 

“You have it all integrated into one platform, the signatures, the amount of characters, you can attach files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

Emitrr Support Channels

• Live chat: Chat with Emitrr’s live representatives
• Phone: Call Emitrr at +1 (210) 941-4696
• Email: Send email to Emitrr’s support team at [email protected]
• Knowledge base
• FAQs/forum
• SMS 

2. Nextiva

Nextiva is a powerful communication platform designed to enhance customer engagement by integrating voice, video, SMS, and reputation management. It simplifies business workflows and ensures seamless customer interactions while strengthening brand presence through efficient communication tools.

Nextiva Features

1. Texting & Messaging – Enables businesses to send SMS for fast and direct communication with customers, improving response times and engagement.
2. Review Management – Automates the process of requesting and monitoring reviews on platforms like Google and Yelp to help businesses maintain a strong online reputation.
3. Multi-Channel Communication – Unifies voice, text, and email into a single platform, allowing businesses to manage all customer interactions from one place.
4. CRM Integration – Synchronizes customer data and tracks interactions with built-in CRM tools, ensuring personalized and data-driven communication.

Nextiva Pros

• Unified Communication – Combines voice, text, and email in one user-friendly platform, making customer interactions more efficient.
• Reputation Management Tools – Helps businesses collect and monitor online reviews effortlessly, maintaining a positive brand image.
• Highly Customizable – Offers flexible solutions, including message templates and CRM integrations, tailored to specific business needs.
• Reliable Customer Support – Provides assistance through multiple channels, ensuring businesses receive the help they need when required.

Nextiva Cons

• Higher Pricing – The cost may be too high for small businesses that don’t need its full suite of features.
• Limited Automation – Automated text responses could be more advanced to handle complex workflows more effectively.
• Restricted Review Platform Integration – While Nextiva supports major review platforms, the number of integrated sites is relatively limited.

Nextiva Pricing

Nextiva offers a few different VoIP and business communication plans, with pricing based on features and the number of users. Here’s an overview of Nextiva’s main plans:

• Essential – Starting at $23.95 per user/month (billed annually, for 20-99 users)
• Professional – Starting at $27.95 per user/month (billed annually, for 20-99 users)
• Enterprise – Starting at $37.95 per user/month (billed annually, for 20-99 users)
• Ultimate – Starting at $67.95 per user/month (for comprehensive needs, with custom features)

Nextiva Integrations

Nextiva integration options include: 

• HubSpot
• Salesforce
• Zoho
• Workbooks
• Act!
• Goldmine

Nextiva Reviews

“Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost. Forever ongoing contract auto-renewals without notifications to the client.”

“The phone system was with a lot of technical problems. Auto attendant not working, CRM not working, SMS not working.”

Source: Capterra

Nextiva Support Channels

• Phone Support
• Email/Help Desk
• FAQs/Forum

3. Talkdesk

Talkdesk is a top-tier cloud contact center platform designed for businesses that need more than just a basic VoIP system. It offers AI-powered automation, omnichannel support, and seamless integrations to enhance customer interactions. With enterprise-grade reliability and scalability, Talkdesk is an ideal alternative to Ooma for companies seeking advanced communication solutions.

Talkdesk Features

1. AI-Powered Call Routing – Uses intelligent algorithms to connect customers with the most suitable agents, reducing wait times and improving service efficiency.
2. Omnichannel Communication – Enables seamless interactions across voice, SMS, chat, email, and social media, ensuring a unified customer experience.
3. Workforce Engagement Management – Provides tools for performance tracking, coaching, and scheduling to optimize agent productivity.
4. Speech Analytics – Analyzes customer conversations to extract valuable insights that help businesses enhance service quality.
5. Customizable IVR – Allows businesses to create tailored interactive voice menus, ensuring efficient call handling and improved caller experience.

Talkdesk Pros

• Scalability for Growing Businesses – Easily handles increasing call volumes and evolving customer support needs.
• AI and Automation Capabilities – Improves efficiency with AI-driven tools for call routing, speech analytics, and workforce management.
• Robust Security & Compliance – Adheres to industry standards like HIPAA, GDPR, and PCI DSS, ensuring data protection and regulatory compliance.

Talkdesk Cons

• Higher Cost for Small Businesses – The pricing structure may be expensive for startups and smaller enterprises.
• Limited Customization – Some users find IVR and reporting features less flexible compared to other competitors.

Talkdesk Pricing

• CX Cloud Essentials: $75 per month per user
• CX Cloud Elevate: $95 per month per user
• CX Cloud Elite: $125 per month per user
• Experience Cloud: Pricing available upon request

Talkdesk Integration

• Salesforce
• HubSpot
• Microsoft Dynamics 365
• Zoho CRM
• Slack
• Microsoft Teams
• Zoom
• Zendesk

Talkdesk Reviews

“TalkDesk has been reliable and above the rest. We started with ShoreTel and switched to TalkDesk and the improvements are not measurable.”

“I have reached out to support on several occasions. I tried to explain the problems I was having but they could not figure it out.”

Source: Capterra

Talkdesk Support Channels

• Phone Support
• Email Support
• Live Chat
• Knowledge Base
• Help Center
• Community Forums
• 24/7 Customer Support

4. RingCentral

RingCentral is a powerful cloud communication solution that unifies VoIP calls, video conferencing, team messaging, SMS, and contact center tools. Designed for scalability, it supports businesses of all sizes, ensuring seamless collaboration across devices and locations.

RingCentral Features

• VoIP Calling – A reliable cloud-based phone system with call forwarding, intelligent routing, and voicemail-to-email functionality.
• Video Conferencing – Host HD video meetings with features like screen sharing, webinar support, and breakout rooms for enhanced collaboration.
• Team Messaging – Facilitate real-time communication, file sharing, and task management to streamline teamwork.
• Call Flip & Call Monitoring – Effortlessly switch between devices during calls and monitor live calls for training and support.
• Business SMS & MMS – Send text and multimedia messages directly through the RingCentral app for effective customer engagement.

RingCentral Pros

• Comprehensive Communication Suite – Integrates VoIP, video meetings, messaging, and contact center tools into one platform.
• Highly Scalable – Offers flexible plans and features suitable for both small businesses and large enterprises.
• Extensive Integrations – Connects seamlessly with over 200 applications, including Salesforce, HubSpot, Microsoft Teams, and Slack.

RingCentral Cons

• Complex Setup Process – Businesses without IT support may face difficulties in configuring and customizing the system.
• Limited Niche Integrations – While compatible with major platforms, it may not support highly specialized or custom software.
• Inconsistent Customer Support – Despite 24/7 availability, users report long wait times and varying resolution quality.
• Call Quality Fluctuations – Some users experience dropped calls or poor audio performance, particularly during peak hours.
• Basic Analytics & Reporting – Lacks in-depth analytics, making it less suitable for businesses requiring advanced insights.
• Mobile App Performance Issues – The mobile version, while feature-rich, can be less intuitive and prone to occasional glitches.

RingCentral Pricing

RingCentral offers a range of business communication plans, with pricing based on features and the number of users. Here’s a breakdown of the primary plans for RingCentral MVP (Message, Video, Phone):

• Essentials – Starting at $19.99 per user/month (limited to 20 users)
• Standard – Starting at $27.99 per user/month
• Premium – Starting at $34.99 per user/month
• Ultimate – Starting at $49.99 per user/month

RingCentral Integrations

RingCentral offers API and also integrates with 300+ options, including:

• HubSpot
• Google
• Zendesk
• And others

RingCentral Reviews

“It could be operator error, but it sometimes does not alert me right away when I miss a call/receive a voicemail on my cell phone.”

“I love how you can forward your calls to another number within the app. I love how ring central has the ability to transcribe your voicemails into text emails.”

Source: Capterra

RingCentral Support Channels

• Knowledge Base
• Chat
• Email/Help Desk
• Phone Support
• 24/7 (Live rep)
• FAQs/Forum

5. CallHippo

CallHippo is a versatile cloud VoIP solution designed for businesses of all sizes. It enables organizations to make and receive calls globally, offering features such as virtual phone numbers, call analytics, and AI-driven call management. Ideal for sales and support teams, CallHippo helps streamline communication, enhance customer interactions, and improve efficiency.

CallHippo Features

• Virtual Phone Numbers – Access local and toll-free numbers in 50+ countries to establish a global presence.
• Smart Call Forwarding – Redirect calls to designated numbers, ensuring no customer call goes unanswered.
• Call Recording – Automatically record calls for training, compliance, and quality assurance.
• Call Analytics & Reporting – Monitor call performance with detailed insights and reports.
• Interactive Voice Response (IVR) – Configure multi-level IVR to efficiently route calls to the right department.
• Power Dialer – Automate outbound calls to boost efficiency and minimize manual dialling.
• Call Conferencing – Conduct multi-party calls for team meetings and customer discussions.
• Voicemail to Email – Receive voicemail recordings directly in your inbox for quick follow-ups.
• Call Queue Management – Handle high call volumes effectively to minimize wait times.

CallHippo Pros

• Quick & Easy Setup – Simple installation with minimal technical expertise required.
• Cost-Effective Plans – Affordable pricing options suitable for startups and growing businesses.
• Global Reach – Offers international virtual numbers for seamless global connectivity.
• User-Friendly Interface – Intuitive dashboard for easy navigation and call management.
• Scalable Solution – Supports business growth by allowing seamless expansion of users and features.

CallHippo Cons

• Limited Advanced Features – AI-driven automation and other high-end functionalities may be restricted in lower-tier plans.
• Internet-Dependent Call Quality – Performance can fluctuate based on network stability.
• Cloud-Only System – Lacks an on-premise deployment option, which may not suit all businesses.
• Basic CRM Integrations – While it integrates with CRMs, some advanced functionalities may require third-party tools.

CallHippo Pricing Plans

Plans start at $20 per user/month.

CallHipoo Integrations

• Salesforce
• HubSpot
• Zoho CRM
• Pipedrive
• Freshsales and more..

CallHippo Reviews

 “Excellence Service”

“Very Good Platform for connecting to World.”

Source: Capterra

CallHippo Support Channels

• Phone Support
• Email/Help Desk

6. JustCall

JustCall is a cloud-based VoIP phone system designed to enhance communication for sales and support teams. With seamless calling, SMS, and automation features, it helps businesses improve customer interactions through integrations, analytics, and AI-driven automation, ensuring efficiency and scalability.

JustCall Features

• Call Routing – Directs incoming calls to the right agent or department for quicker response times.
• Call Recording – Automatically records calls for compliance, training, and quality assurance.
• IVR (Interactive Voice Response) – Provides self-service options to guide callers to the appropriate team.
• SMS Automation – Sends automated texts for follow-ups, appointment reminders, and updates.
• Call Monitoring & Whispering – Enables supervisors to listen in on live calls and provide real-time coaching.
• Predictive Dialer – Automates outbound dialing to minimize idle time and increase efficiency.
• CRM Integrations – Seamlessly connects with popular CRMs like Salesforce, HubSpot, and Zoho.
• Voicemail Drop – Allows agents to leave pre-recorded voicemails to save time on follow-ups.

JustCall Pros

• Quick & Easy Setup – Simple onboarding with an intuitive and user-friendly dashboard.
• Seamless CRM Integration – Syncs effortlessly with leading CRM tools to enhance workflow management.
• Cost-Effective for Small Businesses – More affordable pricing plans compared to competitors.
• Global Calling & SMS – Supports international phone numbers for businesses operating across multiple countries.
• Reliable Customer Support – Offers responsive assistance through chat, email, and phone.

JustCall Cons

• Basic Analytics Capabilities – Reporting tools lack the depth needed for large enterprises.
• Inconsistent Call Quality – Some users experience latency or dropped calls.
• SMS Feature Limitations – Certain automation features are restricted in lower-tier plans.
• No Free Plan – Lacks a free option, which may be a drawback for startups.

JustCall Pricing Plans

• Essentials: $29/user/month
• Team: $39/user/month
• Pro: $69/user/month
• Business: Custom pricing

JustCall Integrations

• HubSpot
• Salesforce
• Zoho CRM
• Pipedrive
• Slack
• Zapier
• Freshdesk
• Intercom
• Zendesk

JustCall Reviews

“Amazing telephony solution for small businesses”

“Excellent solution and excellent customer support”

Source: Capterra

JustCall Support Channels

• Live Chat
• Email Support
• Phone Support
• Help Center & Documentation

7. Dialpad

Dialpad is a cloud-based communication solution that integrates business phone systems, video conferencing, and team messaging into a unified platform. With AI-powered features, it enhances productivity by providing real-time insights from voice and video calls.

Dialpad Features

• Voice Intelligence – AI-driven real-time transcription and insights help users capture key details without manual note-taking.
• Unified Communications – Combines voice calls, messaging, and video conferencing for seamless collaboration.
• Voicemail Transcription – Automatically transcribes voicemails, enabling users to read missed messages instantly.
• Call Routing & Queuing – Efficiently directs calls to the right team members, reducing wait times and improving customer service.

Dialpad Pros

• Intuitive User Interface – A sleek, modern dashboard makes navigation effortless and boosts productivity.
• AI-Powered Transcription – Real-time transcription simplifies note-taking and call reviews.

Dialpad Cons

• Limited Call Center Capabilities – Lacks advanced features like custom agent dashboards and complex queue management.
• Complex Setup for Large Teams – Configuring for extensive teams may require additional customization, leading to deployment delays.
• Occasional Call Quality Issues – Users may experience call drops or audio disruptions, especially with weak internet connections.
• Restricted International Calling – Limited global calling options make it less suitable for multinational businesses.
• High Cost for Small Businesses – Advanced plans may be expensive for startups with budget constraints.

Dialpad Pricing

Dialpad offers three pricing options:

• Standard: $15/user/month
• Pro: $25/user/month
• Enterprise: Custom

Dialpad Integrations

Dialpad integrates with a bunch of CRM tools, including:

• Salesforce
• HubSpot
• Zendesk
• Pipedrive
• Zoho

Dialpad Customer Support Channels

• Livechat
• Help Center
• Call
• FAQs

Dialpad Reviews

“I do wish there were more permission settings to add a user (employee) in the field and only allow them to make outgoing or incoming phone calls. Also, I think pricing should be less for a user who is out in the field who only needs limited functions.”

“The Dialpad support team has always been very helpful and responsive. It is really nice to have a reasonably priced phone system that is very simple to use and robust.”

Source: Capterra 

Dialpad Customer Support Channels

• Live chat
• Help Center
• Call
• FAQs

8. Vonage

Vonage offers VoIP-based communication services, including phone systems, messaging, and video conferencing, catering to diverse business needs. This review explores Vonage’s features, user experiences, and its suitability as an alternative to platforms like Dialpad.

Vonage Features

• Automatic Call Distribution (ACD): Efficiently routes incoming calls to the right agent or department, improving customer satisfaction.
• Call Center Management: Provides tools for tracking agent performance, managing queues, and generating detailed reports.
• Call Conferencing: Enables multiple participants to join a single call, facilitating seamless virtual meetings.
• Call Recording: Records calls for training, compliance, and quality assurance to enhance customer interactions.
• Call Routing: Directs calls based on predefined criteria, ensuring efficient handling of incoming inquiries.

Vonage Pros

• Customizable Dashboard: Offers API-based customization for tailored workflows, though it may be complex for smaller businesses.
• User-Friendly Interface: Designed for ease of use, making navigation simple for new users.
• Responsive Customer Support: Frequently praised for its efficient and helpful service team.

Vonage Cons

• Frequent Desktop App Crashes: Users report occasional disruptions due to app instability.
• App Freezing Issues: Performance lags may affect communication and workflow.
• Limited Integrations: Supports fewer third-party software integrations compared to competitors.
• Unmet Expectations: Some users feel the platform does not always deliver on promised features.
• Long-Term Contracts: Requires commitment to extended contracts, reducing business flexibility.

Vonage Pricing

Vonage offers a range of business communication plans, with pricing typically based on the number of users and specific features included.

• Mobile Plan – Starting at $19.99 per user/month
• Premium Plan – Starting at $29.99 per user/month
• Advanced Plan – Starting at $39.99 per user/month

Vonage Integrations

Vonage offers an API using which you can build the features you need; however, this could be a complicated process.

Vonage Reviews

“Call lag is the main issue and can become quite frustrating for our team and our customers. Also the in ability to see on screen when a call is being transferred who is transferring it to you.”

“The fact that vonage is pretty easy to use , specially if you have a team of people and users within a number of 20-30 it can be an amazing.”

Source: Capterra

Vonage Support Channels

• Phone Support
• Email/Help Desk
• FAQs/Forum
• 24/7 (Live rep)

9. OpenPhone

OpenPhone is a user-friendly VoIP solution designed for startups, small businesses, and remote teams. It integrates calling, messaging, and collaboration features into a single platform, accessible via mobile, desktop, and web browsers for seamless connectivity.

OpenPhone Features

• Automated Attendant: A virtual receptionist that answers and directs calls automatically.
• Automatic Call Distribution: Routes incoming calls to the most suitable agent or department.
• Call Disposition: Lets agents categorize and log call outcomes for better tracking and follow-up.
• Call Logging: Records call details, including date, time, and duration, for future reference.
• Call Monitoring: Allows supervisors to listen to live calls for quality control and training.
• Call Recording: Captures conversations for compliance and review purposes.

OpenPhone Pros

• Affordable with Strong Features: Combines cost-effectiveness with a comprehensive feature set.
• Seamless Messaging: Ensures smooth business communication via text.
• Easy Multi-Number Management: Simplifies the addition and management of multiple phone numbers.
• High-Quality Audio & Intuitive App: Offers excellent sound clarity and a user-friendly iOS experience.

OpenPhone Cons

• Challenging Setup & Support: Users may face difficulties during onboarding and support interactions.
• Customer Service Limitations: Cancellation and support policies can feel restrictive.
• Notification Overlaps: Automated messaging may result in duplicate texts, confusing customers.
• Number Recognition Issues: Some platforms may not recognize OpenPhone numbers, requiring a personal number for verification.

OpenPhone Pricing

OpenPhone offers different pricing options:

• Starter: $15 Per user/per month
• Business: $ 23 Per user/per month
• Enterprise: Custom Pricing

OpenPhone Integrations

OpenPhone integrates with other business software and apps which include, but are not limited to: 

• Hubspot
• Gong
• Google Contacts
• Salesforce
• Slack 

OpenPhone Reviews

“If you want a reliable long-term platform, this isn’t the one. They will shut you down in a heartbeat based on speculation. Customer service/retention means nothing to this company at all. I set it up for business use to contact and follow up with my customers however, that only lasted less than 2 days. Don’t be fooled by the price, you pay for what you get. I wouldn’t recommend this platform to my worst enemy…IT ABSOLUTELY SUCKS!!!!”

“Do NOT waste your time or business with OpenPhone – I’ve lost a lot of money“

Source: Capterra

OpenPhone Customer Support Channels

• Knowledge Base
• Phone Support
• Email Support 

10. RingOver

RingOver is a VoIP-powered phone system designed to streamline business communication. It integrates voice calls, messaging, video conferencing, and CRM tools into a single, intuitive platform. With features like call recording, analytics, and team collaboration tools, RingOver enhances customer interactions and improves overall team efficiency.

RingOver Features

• Cloud-Based Phone System: Offers unlimited calling to multiple countries.
• Call Recording & Monitoring: Enables call recording and supervision for quality control.
• IVR & Call Routing: Automatically directs calls to the appropriate department or agent.
• Voicemail & Transcriptions: Converts voicemail messages into readable text.
• Messaging & Video Calls: Supports SMS, instant messaging, and virtual meetings.
• Analytics & Reporting: Provides insights into call activity, team productivity, and customer engagement.
• CRM & Helpdesk Integrations: Seamlessly connects with major CRMs and support tools.

RingOver Pros

• Easy-to-Use Interface: Intuitive dashboard with a hassle-free setup.
• Cost-Effective Plans: Competitive pricing for businesses of all sizes.
• Seamless Integrations: Works smoothly with popular CRM and business applications.
• High-Quality Calls: Delivers clear, reliable voice calls with minimal disruptions.
• Scalable Solution: Suitable for small startups and large enterprises alike.

RingOver Cons

• Limited Automation: Could benefit from more advanced workflow automation.
• Basic Mobile App: The mobile experience lacks some desktop features.
• Occasional Connectivity Issues: Some users report call drops during peak hours.

RingOver Pricing

RingOver has 3 pricing plans: 

Smart Plan – $21 per user/month
Business Plan – $44 per user/month
Advanced Plan – $54 per user/month

RingOver Integrations

• Salesforce
• HubSpot
• Pipedrive
• Zoho CRM
• Microsoft Teams
• Slack
• Zendesk
• Intercom
• Zapier
• Freshdesk

RingOver Reviews

“Perfect and Easy integration with our business process”

“Why would you not choose Ringover?”

Source: Capterra

RingOver Support Channels

• Help Center
• Contact Page
• Phone Support 
• YouTube Channel

11. Mango Voice

Mango Voice is a cloud-based VoIP phone system designed to enhance business communication. It provides calling, messaging, and collaboration tools, ensuring flexibility and scalability for businesses of all sizes.

Mango Voice Features

• VoIP Calling: Delivers high-quality cloud-based voice calls.
• Call Forwarding: Redirects calls to designated numbers for uninterrupted communication.
• Voicemail to Email: Converts voicemail messages into emails for easy access.
• Conference Calling: Enables multiple participants to join a single call.
• SMS & MMS Messaging: Supports text and multimedia messaging.
• Mobile & Desktop Apps: Ensures accessibility across various devices.

Mango Voice Pros

• Highly Scalable: Adaptable to businesses of any size.
• Intuitive Interface: Simple and easy-to-use platform.
• Comprehensive Feature Set: Includes essential communication tools.
• Consistent Call Quality: Provides clear and reliable voice calls.

Mango Voice Cons

• Limited Third-Party Integrations: Offers fewer software integrations compared to competitors.

Mango Voice Pricing

• Mango: $28.95 per user per month 
• Mango Plus: $33.95 per user per month 

Mango Voice Integrations

• Salesforce
• HubSpot
• Zoho CRM
• Slack
• Microsoft Teams
• Zapier

Mango Voice Reviews

“Great choice for our dental practices”

“Great product that is easy to use”

Mango Voice Integrations

• Phone
• Email
• Live Chat
• Knowledge Base

12. Grasshopper

Grasshopper is a virtual phone system tailored for entrepreneurs and small businesses, enabling efficient call management while keeping personal and professional communications separate.

Grasshopper Features

• Automated Attendant: Offers personalized greetings and directs callers to the right department or contact for better call handling.
• Automatic Call Distribution: Routes calls to the appropriate agent or department, improving response time and reducing wait times.
• Call Center Management: Provides tools to monitor live calls, track agent performance, and generate reports for operational efficiency.

Grasshopper Pros

• Budget-Friendly Plans: Affordable pricing, starting at just $14 per month.
• Dependable Call Quality: Ensures clear and uninterrupted voice communication.

Grasshopper Cons

• Limited Customer Support: Users report difficulties in obtaining timely and effective assistance.
• Unreliable Text Messaging: SMS functionality experiences frequent issues with sending and receiving messages.
• Navigation Challenges: The platform’s interface can be complex, leading to missed calls.
• Lack of Advanced Analytics: Does not provide in-depth call performance tracking.
• Frequent Automatic Logouts: Unexpected logouts disrupt workflow and productivity.
• No Caller Name Display: Caller identification is often unavailable for incoming calls.
• Data Loss Risk in Number Porting: Transferring numbers may result in lost voicemails, call logs, and text messages.

Grasshopper Pricing

Grasshopper offers three pricing plans for its virtual phone system:

• Solo – $29 per month for one number and three extensions.
• Partner – $49 per month for three numbers and six extensions.
• Small Business – $89 per month for five numbers and unlimited extensions.

Grasshopper Integrations

Grasshopper integrates with a bunch of software, including:

• Skype
• Google Voice
• Zapier
• And more!

Grasshopper Reviews

“Beyond the calling, texting, and call log there are almost no features. No analytics, unique features, and overall a boring application.”

“Easy setup and most importantly the customer support is awesome. 7 help and always very helpful.”

Source: Capterra

Grasshopper Support Channels

• FAQs/Forum
• 24/7 (Live rep)
• Knowledge Base
• Email/Help Desk
• Phone Support
• Chat

13. Viber

Viber is a widely used messaging and calling app that offers free communication services. With its intuitive interface and extensive features, Viber enables seamless text, voice, and video interactions for both personal and business use.

Viber Features

• Chat & Messaging: Exchange texts, stickers, and multimedia files for smooth individual and group conversations.
• Live Chat: Engage in real-time discussions with friends, family, or businesses for faster and more responsive communication.
• Multi-Channel Communication: Stay connected through text, voice, and video calls, offering flexibility in communication.
• Personalization: Customize chat backgrounds, stickers, and user profiles to reflect individual preferences.
• Reporting & Analytics: Businesses can track engagement and analyze communication performance using built-in reporting tools.
• Video Support: High-quality video calls enable face-to-face interactions, regardless of location.
• Batch Messaging: Businesses can send messages to multiple recipients at once, improving outreach and efficiency.

Viber Pros

• Easy-to-Use Interface: Simple navigation makes it accessible for all users.
• High-Quality Video Calls: A standout feature that enhances virtual interactions.
• Free VoIP Service: Provides essential calling features at no cost.

Viber Cons

• Call Termination Issues: Some users experience calls not ending properly, leading to privacy concerns.
• No Blocking for Unknown Numbers: Cannot prevent calls from unidentified numbers, increasing spam risks.
• Inconsistent Call Quality: Weak network connections may cause dropped calls or poor audio.
• Lack of Contact Blocking: Users cannot block specific contacts, making it difficult to avoid unwanted interactions.

Viber Pricing

Viber offers both free and business-oriented services, with pricing that depends on the specific use case:

• Viber for Personal Use: Free
• Viber Out: Pay-as-you-go rates start at around $0.01 per minute, varying by country. And other Subscriptions are available for specific countries or regions, with monthly rates starting at around $5.99 per month, offering unlimited calls to designated countries.

Viber Integrations

Viber offers integrations through Zapier.

Viber Reviews

“Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used.”

“It is very easy to use, convenient and beginner-friendly and the settings are amazing and the design is very good and visually appealing.”

Source: Capterra

Viber Support Channels

• Chat

14. Zoom

Zoom is a widely used communication platform offering video conferencing, webinars, and collaboration tools tailored for businesses, educational institutions, and individuals. Known for its user-friendly interface and scalability, Zoom is a top choice for remote meetings, virtual events, and online teamwork.

Zoom Features

• Video Conferencing: Conduct HD video meetings with features like virtual backgrounds, gallery view, and breakout rooms for seamless collaboration.
• Webinars: Host webinars with up to 10,000 attendees, featuring interactive tools like Q&A, polls, and audience engagement.
• Screen Sharing: Share your screen, documents, or applications effortlessly to enhance discussions and presentations.
• Recording & Transcription: Record meetings and webinars with automatic transcription for easy reference and review.

Zoom Pros

• Easy to Use: Intuitive interface suitable for both beginners and experienced users.
• Highly Scalable: Supports both small team meetings and large-scale virtual events.
• Excellent Video & Audio Quality: Delivers HD video and clear audio, even in large group settings.
• Comprehensive Collaboration Tools: Features like screen sharing, breakout rooms, and whiteboarding enhance teamwork.
• Strong Security Measures: Encryption, waiting rooms, and password protection safeguard meetings.
• Multi-Platform Support: Compatible with Windows, Mac, Android, and iOS devices.

Zoom Cons

• Security Issues: Previous concerns like “Zoombombing” highlight security vulnerabilities, despite improvements.
• Free Plan Limitations: Meetings on the free plan are capped at 40 minutes, restricting longer discussions.
• High Resource Usage: Can be demanding on internet bandwidth and system resources, affecting performance on older devices.
• Complex Advanced Features: Some tools may require training for new users to fully utilize.
• Potential Lag & Delays: Audio and video performance may suffer during peak usage times or with weak internet connections.

Zoom Pricing

Zoom offers several pricing plans to suit various needs

• Free Plan: $0/month
• Pro Plan: $14.99/month per host
• Business Plan: $19.99/month per host
• Enterprise Plan: $19.99/month per host
• Zoom Phone: Starting at $10/month

Zoom Integrations

Zoom seamlessly integrates with a wide range of tools and platforms, including:

• Google Calendar & Microsoft Outlook
• Slack
• Salesforce
• Dropbox 
• Zapier
• Trello & Asana 
• HubSpot 

Zoom Reviews

“Satisfactory solution”

“Great communication tool”

Source: Capterra

Zoom Support Channel

• 24/7 Live Chat Support
• Phone Support
• Help Center 
• Community Forum 
• Zoom Video Tutorials 

15. Ooma

Ooma is a cloud-powered VoIP phone solution designed for both residential and business users. It delivers high-quality voice calls, messaging, video conferencing, and collaboration tools. With its affordability and scalability, Ooma is an excellent choice for small to mid-sized businesses seeking a dependable communication system.

Ooma Features

• VoIP Calling: Enjoy crystal-clear voice calls over the internet for both home and business use.
• Call Management: Features include call forwarding, blocking, and voicemail for efficient call handling.
• Virtual Receptionist: Automates call routing to enhance customer interactions.
• Video Conferencing: Conduct HD virtual meetings for seamless business collaboration.
• Mobile App: Make and receive calls conveniently from mobile devices.
• Mobile Device Integration: Ensures smooth connectivity with smartphones for enhanced flexibility.
• Voicemail to Email: Converts voicemail messages into emails for quick and easy access.

Ooma Pros

• Cost-Effective Plans: Offers affordable pricing, making it a great option for small businesses.
• User-Friendly: Easy to set up and navigate, even for non-technical users.
• Excellent Call Quality: Delivers clear and uninterrupted voice and video calls.
• Scalability: Allows businesses to add lines and features as they expand.
• Advanced Business Features: Includes virtual receptionists, call blocking, and automated workflows.

Ooma Cons

• Limited International Calling: Offers fewer global calling options than some competitors.
• Basic Customer Support: Response times can be slow, especially during busy periods.
• Fewer Integrations: Supports fewer third-party apps compared to larger VoIP providers.
• Additional Costs for Extras: Some advanced features require extra fees, increasing expenses.

Ooma Pricing

• Ooma Basic – $19.95 per month for home users, offering essential call features like caller ID and call blocking.
• Ooma Office – Starts at $19.95 per user per month for small businesses, including VoIP calls, virtual receptionist, and call forwarding.
• Ooma Office Pro – $24.95 per user per month, adding video conferencing, mobile apps, and advanced call features.
• Ooma Enterprise – Custom pricing for larger businesses with more complex needs and integrations.

Ooma Integrations

• Salesforce
• Google Workspace
• Microsoft Teams
• Slack
• Zendesk
• HubSpot
• QuickBooks

Ooma Reviews

• Rating on Capterra – 4.5/5 stars based on over 500 reviews. Users praise Ooma for its reliable service and ease of use, especially for small businesses.
• Rating on G2 – 4.3/5 stars with a focus on its affordability and scalability. However, some reviews mention the lack of international calling features.

“Stay away at all costs”

“Ooma, all what I need”

Source: Capterra

Ooma Customer Support

• Phone Support
• Email Support
• Live Chat
• Help Center (Knowledge Base)
• Community Forum
• Online Tutorials and Webinars

Why Is Emitrr The Best Competitor to Aircall?

Emitrr is a powerhouse of VoIP and text messaging features that contribute to your business in multiple ways. Here are some of the strongest features of Emitrr: 

AI-Powered Capabilities (Upcoming)

Emitrr is introducing AI-driven call management, automating responses, and analyzing customer interactions for improved efficiency. These smart features will enhance customer communication, reduce manual effort, and optimize workflows, making it a future-ready solution for businesses.

Supports Chrome Extension

With Emitrr’s Chrome extension, users can manage calls, texts, and customer interactions directly from their browser. This eliminates the need for multiple tabs or software, streamlining communication and ensuring faster responses without disrupting daily workflow.

All-in-One Dashboard

Emitrr offers a unified dashboard that centralizes call logs, messages, customer interactions, and team collaboration. Unlike Aircall, this eliminates the need for multiple tools, providing a seamless user experience with everything accessible in one place.

Effortless Customer Management and Team Collaboration

Emitrr simplifies customer management by keeping all interactions organized and accessible. Team members can assign tasks, track conversations, and collaborate efficiently, ensuring smooth internal communication and better customer service without delays.

Text-Enabled Landline

Businesses can convert their existing landline into a text-enabled number, allowing customers to reach them via SMS and calls. This ensures convenience, improves customer engagement, and offers a more accessible communication channel compared to Aircall.

Powerful Automation

Emitrr reduces manual work with automation for appointment reminders, follow-ups, and customer engagement. Businesses can schedule messages, automate responses, and streamline processes, improving efficiency and saving valuable time.

Flawless Data Transfer

Switching to Emitrr is hassle-free with seamless data migration. Businesses can transfer call logs, contacts, and customer interactions without disruptions, ensuring a smooth transition without losing important communication history.

Advanced Capabilities

Beyond VoIP calling, Emitrr offers bulk texting, call analytics, and smart call routing. These features enhance customer engagement and provide businesses with powerful tools that many Aircall competitors lack.

Seamless Call Forwarding

Emitrr ensures no missed calls by forwarding calls to the right team members, whether they are in the office or working remotely. This improves customer service response times and guarantees smooth call handling.

Transparent and Affordable Pricing

Emitrr provides cost-effective pricing with no hidden fees, making it a budget-friendly alternative to Aircall. Businesses can access premium VoIP and SMS features without overpaying, making it ideal for growing teams.

100% Customer Support

Emitrr prioritizes customer satisfaction with 24/7 dedicated support. Unlike Aircall, where users report slow response times, Emitrr ensures businesses get quick assistance whenever needed, minimizing downtime and communication issues.

Comprehensive Texting Features

Emitrr outshines Aircall competitors with extensive SMS capabilities, including bulk messaging, automated replies, and promotional texts. This makes it a versatile solution for businesses needing both voice and text communication for customer engagement.

Which Industries are catered by Emitrr?

Emitrr enhances communication across industries, improving efficiency and customer satisfaction:

Healthcare

Emitrr ensures HIPAA-compliant SMS, VoIP, and appointment reminders for healthcare providers. It integrates with systems like Denticon and Dentrix, streamlining follow-ups, billing, reputation management, and patient engagement.

Wellness

Wellness businesses, including spas, salons, and fitness centers, use Emitrr to automate bookings, send reminders, and collect feedback via SMS and email. This reduces no-shows, enhances engagement with personalized offers, and optimizes operations.

Education

Schools and colleges leverage Emitrr for bulk SMS, two-way texting, and automated reminders. It keeps students, parents, and staff updated on schedules, events, and important announcements.

Legal Services

Law firms rely on Emitrr for secure messaging, appointment reminders, and VoIP services. It streamlines administrative tasks, ensures confidentiality, and enhances client communication.

Real Estate

Emitrr helps real estate professionals and property managers by automating scheduling, reminders, and feedback collection. This improves client interactions and ensures seamless communication.

Home Services

Home service providers such as plumbers, HVAC technicians, and cleaners use Emitrr to automate job scheduling, reminders, and follow-ups, ensuring timely service and effective customer communication.

Retail

Retail businesses benefit from Emitrr’s automation of order confirmations, shipping updates, and promotional messages. It drives sales, strengthens loyalty programs, and streamlines daily operations.

Automotive

Automotive dealerships and service centers utilize Emitrr for test drive scheduling, service reminders, and follow-ups, enhancing customer retention and operational efficiency.

Insurance

Insurance agencies automate policy renewal reminders, claims updates, and bulk messaging with Emitrr. Two-way texting personalizes interactions, strengthens client relationships, and saves time.

What Will The Migration From Aircall To Emitrr Look Like?

Moving to Emitrr is effortless and hassle-free. Simply export your contacts and conversations from Aircall, share the file with us, and we’ll manage the migration. Keep your existing business number while upgrading to powerful communication features. Ready to get started? Book a demo today!

FAQs

Conclusion

Having robust calling software that eases out your processes and boosts communication with customers is absolutely crucial. This very software with its functionalities will act as the cornerstone of your business’s overall success. Have you decided on the Aircall alternative you want to pick? Did Emitrr’s functionalities excite you? If yes, then don’t shy away and book a call to get the best deal!