20 Best Business Texting Apps

Introduction 

The number of smartphone users is set to cross 7 billion by the year 2028.

The text messaging marketing space in the USA will be around $12 billion by the year 2025.

About 48% of customers prefer texting as the mode of communicating with businesses.

The above numbers are not just some random stats but are groundbreaking figures demonstrating the power of business text messaging. With texting becoming the preferred mode of communication for businesses and consumers alike; it is only fitting that you leverage its power to transform customer engagement and experience. This is where business texting apps come into the picture. 

What is a business texting app? 

A business messaging app is a medium for businesses to streamline their operations and improve customer experience. Any texting service for businesses allows you to seamlessly engage and communicate with your customers, send messages at scale, reduce 3-4 hours of daily time, and improve team collaboration. 

But the question here is: do you even need a business texting app? 

Well, yes you do! Whether you’re a healthcare practitioner, a school, a church, a lawn care business owner, an HVAC business owner, a real estate business owner, a cleaning service, or a recruitment agency; you need a business texting app! Whether you handle customer support, sales, operations, marketing, or the front desk; you need a business texting service! 

If you are on the path to scaling your business and are looking for a business texting platform, then sit tight and get ready to explore the top 20 business texting platforms for 2024. Compare the apps on the basis of features, pricing, ratings, and support; and make an informed choice!

Why Do You Need A Business Messaging App?

Wondering what a business texting app can do for your business? Here are some key reasons why you must invest in a texting service for your business: 

Ensure better team collaboration 

With the help of a robust texting system for business, you can assign conversations to your team members, have a shared SMS inbox, keep track of all conversations, mark conversations as read or unread, and even organise conversations in folders. Moreover, you get to schedule messages ahead of time, set up auto-responses for FAQs, and send personalized messages at scale. With such advanced capabilities, you get to save hours’ worth of time that you can direct to more important tasks at hand. 

Improve customer communication 

Effective customer communication is the key to the long-term success of your business. Business texting software helps you achieve the kind of engagement you need to close deals faster and improve your recall and reactivation rates. The best part about a business texting app is that you can communicate with your customers in real-time. When you give them a window to communicate, they develop trust in your business and are more likely to stay associated for a longer period of time. 

Handle more conversations 

A ​​business text messaging platform helps you manage more conversations at the same time, thereby saving you a lot of time and effort. That’s because you can view all your conversations on one single dashboard and manage each conversation’s status seamlessly. You can mark conversations as read or unread and can ensure that no conversation remains unattended. 

Communicate on the go 

With the help of a messaging system for business, you can communicate on the go. It means that you don’t need to stick to your system all the time; you can easily communicate remotely with both your customers and team members. The app version helps you stay connected with people all the time. This can come in handy especially when you need to communicate something urgently. Whether it’s sending an emergency alert or an important notification; you can rely on your business texting app for the same. 

Extend good customer service

A text messaging app for businesses helps improve customer service by miles. You respond to queries and concerns faster, in real time. When customers know that they can reach out to you instantly, they feel assured and develop a feeling of trust. Good customer service automatically translates to improved customer experience and satisfaction. 

Streamline marketing efforts 

Why spend thousands of dollars on marketing efforts when you can do all of that at a fraction of the price? With the help of a mass texting service for business, you can seamlessly run manual and automated SMS marketing campaigns, engage customers in a better manner and land more conversions. If you think that you need to spend a bucket load of money to market your business, then your thought process is about to change as you invest in a business texting app. 

Opportunities to scale 

A small business text messaging service is a great podium for your business to achieve scalability. That’s because you don’t need to be stuck to a physical location to connect with your teammates and customers. You can scale your business to ‘n’ number of locations and users without having to spend a lot of money. All in all, with a business texting service, scalability becomes the least of your worries. 

Who Needs A Business Text Messaging App? 

A business texting app is an invaluable tool for organizations that manage high volumes of communication daily. Here are some examples of businesses that can benefit from using a business SMS system:

1. Educational institutions: Business SMS software for schools allows administrators to send bulk text messages to students and parents, making it easy to send regular updates and notifications.
2. Religious institutions: Churches can use business texting services to send important announcements, notify congregation members, and share holiday greetings quickly and easily.
3. Small Businesses: For businesses looking to streamline customer communication and engagement, a business texting service can bring efficiency to your messaging strategy.
4. Real Estate Companies: Real estate agents can use business text messaging platforms to send important updates, promote open houses, and communicate effectively with potential buyers.
5. Recruitment Firms: Recruitment agencies can leverage text recruiting software to manage large-scale candidate communications and stay organized.
6. Universities: Similar to schools, universities can use business SMS services to reach students with timely updates and important information.
7. Nonprofit Organizations: Nonprofits can use business texting to communicate with large groups about fundraising efforts, events, donation drives, and more.
8. Medical Offices: Business text messaging apps help medical offices and healthcare organizations keep patients informed about emergency updates, appointment reminders, closures, and other essential notifications; and helps them text in a HIPAA-compliant manner.
9. Political Organizations: Political campaigns can use business texting services to engage voters, spread messages, and keep supporters informed without excessive time or cost.
10. Gyms/Fitness Centers: Gym owners can send promotions, schedule changes, or membership offers at scale with a business texting service.
11. Salons: Salons use business texting to communicate special discounts, appointments, and promotions to clients, ensuring engagement and customer retention.
12. Restaurants: Restaurant owners can use a business texting app to drive engagement by sending promotional offers, special greetings, and other important updates to customers quickly and efficiently.

A business texting app can help organizations across various industries improve communication and reach large audiences more effectively.

Features To Look For In A Business Texting App

How do you know which software to pick from? It’s simple: the one that offers a variety of features that suit your business needs without burning a hole in your pocket. While selecting the right business texting software for your business, make sure it comes with all the features listed as under: 

Two-way business texting

Two-way business texting allows you to have one-on-one conversations with your contacts. When your customers can reach out to you anytime, you’ll automatically see reduced phone calls, better engagement rates, and hence improved customer satisfaction. Right from running SMS marketing campaigns to constant communication across the customer journey, from communicating with the staff members to improving workflows through integrations; you can do a lot with two-way text messaging. Get yourself a text messaging system for business that offers seamless business communication. 

AI capabilities 

The very first feature that you need to look for in your business messaging app is AI. Make sure the app is powered by AI, as it will help you provide excellent customer service and boost operational efficiency. Right from creating the ideal message for your marketing campaigns to tracking detailed metrics; the sky is the limit when you have AI for texting as a key functionality in your chosen business messaging software. 

Responding to  business messages through different channels 

Let’s say your customers are reaching out to you from different platforms. Jack drops you a DM on Instagram, Joe sends you a message on Facebook, and Jill sends you a message via Google Chat. how are you going to respond to all those messages, by logging into each of the platforms, right? Well, what if you had a centralized platform to check and manage all your conversations? A text messaging service for business allows you to respond to business messages from across different channels on a centralized dashboard. 

Assigning conversations to team members

If you’re too busy with other tasks and you want someone to take care of a particular conversation, you can simply assign that conversation to one of your team members using text messaging apps for business and leave a note if needed. Make sure to invest in a business text messaging platform that helps improve your productivity by manifolds. 

Text enabling landline number for business SMS

Opt for an SMS software for business that hosts your landline number for texting services. When you do that, you need not buy a separate number for texting as you can get your landline number text-enabled to send and receive text messages. By text enabling your landline, you can keep your existing number for both calling and texting. Go for a company text messaging service that offers assistance in text enabling landline numbers. 

Pre-saved SMS templates

Imagine having to write separate text messages to every customer that you engage with. What if you had pre-existing SMS templates that you could just edit as per your requirements and send on the go? A great business texting app has all kinds of templates for you to pick from, depending on the use case.

Scheduling business text messages

Let’s say you sent an appointment reminder to a customer today, and you need to send a follow-up reminder two days later. With business texting software, you don’t need to wait for two days to send that message. You can simply schedule a text message for the required date and time, and never worry about sending important messages in real-time. 

Shared SMS inbox

A shared SMS inbox is a type of inbox that can be accessed and viewed by multiple users. All communication received on your business phone number will be centrally managed through this shared inbox. Through a shared sms inbox team members can view, respond, add notes etc to conversations. The business texting app you choose must offer such a functionality to improve team productivity. 

Secure texting and HIPAA compliance

Secure text messaging for businesses is an important requisite especially for healthcare businesses, especially if they are using text messaging to share PHI with their patients. If you are a healthcare business and want to enable sharing PHI over text messages, then you need a business texting software that is HIPAA compliant and offers such a capability. With such a feature, you can converse with the customer on a separate messaging gateway securely, eliminating the risk of any breach in message transmission. 

Integrations with multiple software

Make sure that the business texting app you pick integrates seamlessly with your existing tools. When you have software that integrates with your CRM/EHR/PMS, you’ll be able to automate routine tasks, ask for reviews, boost your online presence, and increase your revenue; without ever having to leave your browser window or switch between tabs. 

Sending group texts and mass texts

You should pick a business texting software that allows you to send group texts and mass texts and carry out your marketing campaigns seamlessly. Having such a capability will help you upload your list of contacts in a single click, create your text campaign, add your list to the campaign, and either send it immediately or schedule it for a later date. In addition to sending a group text to people individually, you can also create closed groups wherein the participants would be able to see each other’s responses and collaborate efficiently.

Emergency Alerts for business SMS

What would you do if you had to cancel appointments for the rest of the day due to an emergency and you had to notify 30 patients about the same? A business SMS service allows you to send a text message to multiple contacts without a group message. A messaging system for business that offers such a capability can save you hours’ worth of time that you can direct elsewhere.

Tracking SMS metrics

Choose a platform that helps you track the performance of your campaigns, such as delivery rates, failed messages, response rates, etc. Tracking these things will help you design better campaigns and drive more engagement through text messaging. Get yourself a texting system for business that offers detailed reporting and analytics. 

Drip campaigns 

Triggered by keywords and other specific cues, these series of messages allow targeted engagement. With a business texting app, you can design your own drip campaign. All you need to do is enter the contact list you want to target, create your messages, set up follow-ups for specific dates, and associate those with specific keywords. And then, hit send! If you’re looking forward to doing hard-core text message marketing, then look for a robust automated texting service. 

10DLC support for business messaging

Are you looking forward to using a 10DLC number for A2P messaging with your customers? If, yes, then make sure that the business texting software you pick offers this kind of support. This will make the 10DLC registration process smoother as you will be familiarized with the process beforehand and will also get the requisite assistance. 

SMS Autoresponders

Auto-reply texts help you save time, improve response rates and engagement, reduce the possibility of errors, and allow you to stay in touch with your customers even if you are not available to answer at the moment. Invest in a texting service for business that allows you to set up autoresponders in a seamless manner.  

Customer support for business messaging

Choose a business texting software that offers round-the-clock support to help you clear any roadblocks that might arise while serving your customers. Make sure that the software you pick offers support through live chat, phone, knowledge base, FAQs, and email. Make sure that the text messaging software you pick allows you to reach out to them in real-time. Check out reviews of the shortlisted business texting platforms to see whether their support is good. 

TCPA Compliance

The Telephone Consumer Protection Act (TCPA) is the telemarketing law in the US that addresses unsolicited and unregulated calls and text messages in the country. All businesses that are sending marketing communications to their customers need to comply with the same. What’s interesting is that in addition to complying with federal legislation, marketers also need to follow state laws for sending text messages. Make sure to check the TCPA SMS Compliance rules of your state before you begin sending messages through business messaging software. 

Clear consent management  

As we mentioned earlier, you cannot send messages to your customers without their prior consent. Any ignorance of the same is a violation of the TCPA law created by the FCC. When you don’t get permission, your messages will be considered unsolicited, and you’ll come on the FCC’s radar. Legal action, in the form of hefty penalties, will be imposed on you. Dominos faced a fine of $10 million for sending unsolicited messages to customers. FCC takes consent seriously and so should you. 

Top 20 Business Texting Apps 

1. Emitrr
2. EZTexting
3. SlickText
4. SimpleTexting
5. Textedly
6. TextMagic
7. Sakari
8. Avochato
9. MessageDesk
10. TextRequest
11. ClickSend
12. Podium
13. Twilio
14. HeyMarket
15. TextUs
16. Textline
17. Weave
18. Birdeye
19. OpenPhone
20. Voxie

Emitrr | The Best Business Text Messaging Service

What is Emitrr?

Emitrr is the best business texting app for business that allows you to streamline your communication strategies with its advanced texting capabilities. This text messaging software offers a wide range of capabilities pertaining to business text messaging, VoIP, online appointment scheduling, team collaboration, reviews and reputation management, and more. With these advanced functionalities, you can realize all your business goals without having to pay a bomb. 

This business texting app is quite intuitive and easy to use, with hands-on support whenever you require it. Emitrr users have witnessed massive improvement in lead conversions, revenue, and review generation, and have saved hours worth of manual efforts. Whether you want to send out mass marketing campaigns, connect with customers in real-time, manage your staff efficiently, or achieve scalability; Emitrr is all you need. Irrespective of the type of size of your business, you can get a tailored solution at Emitrr and transform the way you communicate and engage with your customers. Try Emitrr now! 

Emitrr Features 

• 2-way business texting: Engage in one-on-one conversations with your customers, and respond to their queries and concerns in real time. 
• Mass/bulk texting: Send out SMS to large groups of people at once and receive responses in individual message threads. 
• Shared SMS inbox: Manage and access conversations on different platforms, Web, Facebook, phone, etc., in one single place.
• Landline texting: Text-enable your existing landline number and use it to send SMS.
• MMS messaging: Send multimedia messages that include images, videos, etc. 
• Group texting: Send messages in groups and get replies on the same text thread.
• Text message scheduling: Schedule recurring SMS for providing appointment or booking updates, for promotion and SMS marketing purposes, etc.  
• Personalized text messaging: Send a series of personalized messages to your contact list.
• Integrations: Connect with third-party apps and streamline your workflow as you bring all tasks onto one single dashboard. No need to switch contexts anymore. 
• Reporting and analytics: Track detailed metrics such as customer service volume, response time, resolution time, etc, and strategize your upcoming marketing campaigns. 
• Web chat to text: Continue website conversations in your inbox.   
• Missed call to text: Send an automated text message every time you miss a call, and set up different responses for during and after business hours. 
• SMS surveys: Send survey forms, review links, etc. to gather customer feedback. Send automated follow-ups and set the cadence of the messages. 
• Autoresponders: Offer quick responses to frequently asked questions
• Reputation management: Build your online reputation across different review platforms with intuitive tools like survey automation, feedback tracking, link sharing, and more. 
• SMS templates: Utilize pre-existing SMS templates, create new ones, or customize them to send customer service SMS.
• Opt-out management: Allow your customers to opt out of your messages.  
• VoIP: Enjoy a range of calling features like IVR, edit extensions, call recordings, voicemail transcription, call transfers, disposition, and more. 
• Emergency alerts: Send text message alerts to customers in real-time. 
• Assign conversations: Assign conversations to your team members, add notes for their context, and organize conversations in folders. 
• Read/unread conversations: Mark conversations as read or unread, never leave any conversation unattended again.  
• Online appointment scheduling: Allow your customers to schedule their own appointments, and reduce phone tag and no-shows. 
• SMS Marketing: Set up automated and manual SMS marketing campaigns in just a few clicks, and check detailed metrics to assess performance.  
• Secure texting: Get redirected to a secure portal to text securely with your customer. 

Emitrr Pros 

• Enjoy a range of texting and calling features
• Emitrr integrates seamlessly with 1000+ third-party tools 
• The platform is intuitive and easy to use 
• The pricing plans are quite flexible and transparent 
• The customer support is second to none
• Scalability is a breeze with Emitrr

Emitrr Cons

• More advanced features are in the pipeline 

Emitrr Pricing

Emitrr offers flexible pricing plans, tailored to your specific needs and use cases. Please contact support for the same. 

Emitrr Customer support 

Emitrr offers support across a variety of channels including phone, chat, email, FAQs, knowledge base and more. If you need real-time support, you can always get in touch with a live representative for the same. 

Emitrr Integrations 

• Mailchimp
• Denticon
• HubSpot
• Athenahealth
• Zapier
• Salesforce
• Facebook
• HouseCall Pro
• And more!

Emitrr Reviews 

Appreciate that my internal team can see all messages going back and forth between field staff. It enables us to communicate the same message and support one another even when we are working in different roles.

The features are very useful to us, and although we have plenty of options to communicate with our centre members. Customer Support is absolutely wonderful.

EZTexting

What is EZTexting? 

EZ Texting is a popular texting service for businesses in the USA and Canada, that offers texting capabilities such as two-way texting, mass texting, autoresponders, etc. This business texting app is ideal for small to medium-sized businesses and local franchises. EZ Texting offers an intuitive user interface for easy customer onboarding; however, users often complain about their complicated pricing plans. This business texting app is ideal for you if your integration requirements are limited and are just starting out with business text messaging. 

EZTexting Features 

• Two-way business texting: Converse one-on-one with customers to answer queries and book appointments in real-time. 
• Landline texting: Text-enable your existing landline number to converse with customers. 
• SMS templates: Use predesigned SMS templates to send group texts and mass texts.  
• Text message scheduling: Schedule text messages ahead of time for a later date, relieve yourself from the hassle of forgetting conversations.  
• CRM integrations: Integrate with CRMs to streamline workflows, never switch tabs again. 
• SMS Marketing: Set up automated SMS marketing campaigns and set up drip campaigns to follow up with customers. Track metrics to assess the performance of the campaigns. 
• 10DLC support: Get 10DLC assistance for your existing business number.  
• Autoresponders: Set up autoresponders and offer quick responses to frequently asked questions. 
• Generative AI: Generate two-way personalized messages to run targeted campaigns. 

EZTexting Pros 

• It is easy to switch between different pricing plans 
• It is good for small business owners 
• The business texting service is intuitive 
• Setting marketing campaigns is easy  

EZTexting Cons

• The integration options are limited 
• The pricing plans are complicated 
• Message delivery contains bugs 
• The customer support is inconsistent 

EZTexting Pricing

EZ Texting encompasses four pricing plans: 

• Launch: $20/month for up to 500 contacts
• Boost: $60/ month for 500-2,000 contacts
• Scale: $100/month for 2,000-50,000 contacts
• Enterprise: $3000 a month for 50,000+ contacts

EZTexting Customer support 

EZ Texting extends support in the form of chat, email, phone, FAQs and knowledge base. There is no live support available. 

EZTexting Integrations 

• HubSpot
• Salesforce
• Squarespace
• Mailchimp
• CustomerX
• QuickDesk
• Vortext
• Zapier

EZTexting Reviews 

Very poor interaction several times over a period of years, including via other businesses I have worked with.

The ease of use for training less technical people on how to buy keywords is excellent. The API is great to work with as well.

SlickText

What is SlickText? 

SlickText is a business texting platform that offers SMS marketing capabilities targeted toward better customer communication and engagement. SlickText works best for small to large businesses and marketing agencies. SlickText serves a variety of businesses, from small startups to large enterprises, providing solutions that enable them to connect with a broad audience while ensuring adherence to texting regulations. The platform offers a free version, as well as paid plans that support up to 50,000 SMS per month.

SlickText Features 

• SMS Surveys: Connect with your contacts by sending SMS surveys, with a variety of customizable templates to choose from.
• Two-way business texting: Converse one-on-one with customers to answer queries and book appointments in real-time. 
• In-depth Analytics: Access comprehensive insights into your text marketing performance, including click-through rates, opt-in statistics, response data, and abandoned cart revenue.
• MMS Messaging: Enhance engagement by adding images to your messages, making them more visually appealing to customers.
• Mass text messaging: Send mass text messages to multiple recipients at once. Personalize messages at scale. 

SlickText Pros 

• You can access a variety of engagement features through SMS.
• The SMS automation feature is very convenient.
• The dashboard is user-friendly and easy to navigate.
• Managing your contact list is simple and straightforward.

SlickText Cons

• Unused messages do not carry over to the next month.
• Thentegration options are somewhat limited.
• Detailed metrics for tracking SMS campaign performance are not available.
• The pricing plans are fairly comprehensive.

SlickText Pricing

The pricing plans begin at $29 per month for 500 messages and go up to $1,250 for 50,000 messages. For businesses that need more messages each month, they can contact support for a custom quote.

SlickText Customer support 

Slicktext extends support via phone, chat, email, FAQs, and help desk.  

SlickText Integrations 

• Salesforce
• Zapier
• Shopify
• GetResponse
• ActiveCampaign
• Mailchimp
• HubSpot
• Slack

SlickText Reviews 

I like how reliable it is compared to other softwares I have used. The delivered rate is better and when carriers block numbers, the customer support is there to help.

Inability to identify user. We use this for employees and when they are terminated we don’t have the ability to identify who they are to remove them from the text list.

SimpleTexting

What is SimpleTexting? 

SimpleTexting is a business messaging platform that provides communication solutions such as bulk texting, group messaging, two-way texting, and more. This software lets you send and receive texts using a 10-digit phone number, a local number, a toll-free number, or even a 6-digit shortcode. SimpleTexting is perfect for businesses across various industries.

SimpleTexting Features 

• Scheduled messages: Plan and schedule text messages to be sent to customers at a specific time and date.
• Two-way business messaging: Have direct, one-on-one conversations with users through the SimpleTexting platform.
• Bulk messaging: Send messages to thousands of contacts simultaneously.
• MMS messaging: Easily send multimedia messages, including images and videos, to your contacts with just a few clicks.
• Integrations: Connect SimpleTexting with third-party applications to optimize and streamline your workflows.

SimpleTexting Pros 

• SimpleTexting provides a wide variety of features.
• There are numerous integration options available to suit your needs.
• Unused message credits roll over to the following month.
• The platform is very user-friendly and easy to navigate.

SimpleTexting Cons

• The billing process is complicated.
• The platform may be costly for small businesses.
• The group messaging feature is glitchy.

SimpleTexting Pricing

SimpleTexting starts at $39 per month for 500 credits, plus a one-time carrier fee of $4. Additional features come with extra costs.

SimpleTexting Customer support 

SimpleTexting provides support via email, phone, chat, a knowledge base, and FAQs.

SimpleTexting Integrations 

• Instagram
• WordPress
• Slack
• Hubspot
• Zapier
• MailChimp
• Salesforce
• SimpleTix
• Podio

SimpleTexting Reviews 

The ease of use is very nice. We have seen a great response from customers because I lot of them do not read emails but always check their text messages.

It kept blocking our texts saying we reached our limit. There were no further details until we reached out that this was taking place to stop potential spam.

Textedly

What is Textedly? 

Textedly is a widely-used business text messaging platform designed to enhance customer communication and drive engagement. Ideal for businesses of all types, this app provides SMS capabilities and integrates seamlessly with various internal tools to optimize workflows. With Textedly, you can send anywhere from 10 to 100,000 text messages at once. It is ideal for professional services and non-profits. 

Textedly Features 

• Text message scheduling: Plan and schedule text messages for future dates to keep your communication consistent and your calendar organized.
• Two-way business messaging: Have direct, one-on-one conversations with users through the SimpleTexting platform.
• Mass texting: Reach thousands of contacts at once with bulk text messages, saving you hours of time each day.
• Text message marketing: Deliver mass marketing messages to customers and follow up with automated drip campaigns.
• Reviews and reputation management: Effortlessly gather customer feedback and manage your online reputation.

Textedly Pros 

• Importing contact lists is quite easy
• The platform is easy to setup and use 
• Sending text messages is seamless 

Textedly Cons

• Pricing may be steep for small businesses
• Message credits don’t roll over to the next month
• Customer support can be inconsistent

Textedly Pricing

Textedly offers three pricing plans:

• Basic: $29/month for 600 messages
• Bronze: $38/month for 1,200 messages
• Plus: $69/month for 2,400 messages

Textedly Customer support 

Textedly extends support through Email, Live rep, Phone, Chat, Knowledge base, and FAQs. 

Textedly Integrations 

• Zoho
• HubSpot
• Constant Contact
• Zapier
• Zendesk
• Salesforce
• MailChimp

Textedly Reviews 

No mobile apps nor video tutorials and not event one integration. Compared to others the large, monthly cost did not get you nearly what the competitors would give you.

Textedly is super easy to set up and start texting. The team are happy to help with any questions you have to help you get started.

TextMagic

What is TextMagic? 

Textmagic is a well-known business text messaging platform, widely utilized by businesses for large-scale communication and team collaboration. As one of the oldest texting solutions available, it offers a range of unique features for you to run SMS marketing campaigns, send bulk notifications, and efficiently manage your team.

TextMagic Features 

• Two-way messaging: Communicate directly with customers through two-way SMS conversations.
• Toll-free messaging: Send SMS, alerts, and reminders, and engage in conversations with customers across the U.S. and Canada using a toll-free number.
• Import contact lists: Upload and organize contact lists into your dashboard, grouping them to enhance your communication strategy.
• Automate inbound messages: Set up workflows to handle incoming SMS, such as adding subscribers to lists or sending automatic replies.
• Opt-out management: Enable subscribers to easily opt out of messages by texting “STOP.”

TextMagic Pros 

• Allows you to send messages longer than the standard character limit
• Easy to set up and use, with no steep learning curve
• Offers plenty of customization options for messages

TextMagic Cons

• It lacks many advanced texting and calling features
• It is more expensive than most competitors
• Customer support is slow to respond
• Limited integration options, only through Zapier

TextMagic Pricing

TextMagic offers three pricing plans:

• Essential: $24.50/month for 500 texts
• Professional: $80/month for 2,000 texts
• Connect: $100/month for 10,000 texts

TextMagic Customer support 

TextMagic extends support through chat, phone, email, and forums. 

TextMagic Integrations 

TextMagic integrates only through Zapier.

TextMagic Reviews 

Very easy/user friendly, customer service is on point, and the options for saving the info collected are great.

Depending on the volume of texts that need to be send out ,TextMagic can also be costly.

Sakari

What is Sakari? 

Sakari is a business texting service designed to enhance customer engagement across multiple channels, including text, multimedia, voice, and WhatsApp. It enables businesses to create, streamline, and optimize campaigns using its intuitive drag-and-drop builder, seamless integrations, and advanced AI features. The automated texting service helps businesses efficiently manage and connect with their customer base.

Sakari Features 

• Two-way texting: Interact with customers through direct, two-way conversations.
• SMS personalization: Customize messages at scale by incorporating unique customer details.
• Reporting/analytics: Track the performance of your texting campaigns with detailed metrics and insights.
• Automated texting: Set up automated SMS responses to quickly reply to customer inquiries.
• Mass texting: Reach thousands of contacts at once with just a few clicks.
• SMS Templates: Save time by using pre-designed templates instead of creating messages from scratch.

Sakari Pros 

• The software is user-friendly and easy to navigate
• The platform offers great value for the cost
• The customer support team is quick to respond

Sakari Cons

• Integration options are somewhat limited
• The templates could be more intuitive
• Issues such as contact duplication still occur

Sakari Pricing

Sakari offers a standard plan at $25 per month, which includes 823 segments. Additional charges apply if you need more phone numbers or features such as call forwarding.

Sakari Customer support 

Sakari offers support through email, chat, and knowledge base. 

Sakari Integrations 

• Pipedrive 
• Aircall 
• Hubspot 
• ActiveCampaign
• Slack 
• Intercom  

Sakari Reviews 

I’m a little anxious that there is no two factor authentication on login. Everything else we use has 2FA.

I love the ease of use and implementation of this product. I used it at my previous workplace as well and it was super easy to implement with our sales team.

Avochato

What is Avochato? 

Avochato is a business texting software for business that caters to contact centers, marketers, and teams. It integrates with CRM platforms and offers capabilities to scale communications both internally and externally. Avochato enables efficient and effective communication with customers with a range of features and consistent support. 

Avochato Features 

• Two-way texting: Interact with customers through direct, two-way conversations.
• Autoresponders: Offer quick responses to frequently asked questions
• SMS Templates: Save time by using pre-designed templates instead of creating messages from scratch.
• Text message scheduling: Plan and schedule text messages for future dates to keep your communication consistent and your calendar organized.
• Drip campaigns: Set up drip campaigns to follow up with customers. Track metrics to assess the performance of the campaigns. 

Avochato Pros 

• Sending drip campaigns is simple
• The software is easy to set up and use
• It provides strong customization options

Avochato Cons

• The mobile app could use improvements
• Customer support is inconsistent
• The reporting features are limited

Avochato Pricing

Avochato offers 3 pricing plans: 

• Lite: $19 per user per month  
• Standard: $35 per user per month 
• Premium: Need to contact support  

Avochato Customer support 

Avochato extends support via Phone Support, Email/Help Desk, Chat, and 24/7 (Live rep). 

Avochato Integrations 

• Salesforce 
• Slack 
• MS teams 
• Zapier 

Avochato Reviews 

It’s been awesome, the customer support is A1 quality, they are responsive and solve your issues super fast. The pricing for the service is great.

When using through smartphone app it doesn’t let you see your contact’s tags and it can be annoying. It doesn’t integrate with CRMs.

MessageDesk

What is MessageDesk? 

MessageDesk is a widely-used business texting service designed for healthcare providers, schools, churches, nonprofits, and more. It provides business texting features along with additional tools to help you connect with a large audience in a personalized way. MessageDesk integrates with Zapier to streamline workflows and also offers automation features to handle routine tasks.

MessageDesk Features 

• Two-way texting: Interact with customers through direct, two-way conversations.
• Broadcast texting: Send mass text messages to your customers while personalizing each message with unique details.
• Automated texting: Streamline customer communication by automating outreach and sending personalized SMS notifications and confirmations.
• Third-party integration: Connect MessageDesk with your CRM to easily access data and keep everything in one place.
• Shared SMS inbox: Centralize all team communications in a single inbox, improving collaboration and efficiency.
• Text-enable existing number: Activate texting on your current business number, allowing you to make calls and send texts from the same line.

MessageDesk Pros 

• The business texting software is user-friendly
• A shared SMS inbox enables efficient team collaboration
• Importing contact lists into the dashboard is simple

MessageDesk Cons

• MessageDesk offers a limited range of features
• The platform may be costly for small businesses
• Customization options are lacking

MessageDesk Pricing

MessageDesk offers 3 pricing plans: 

• Operator – $29 per month for one user 
• Team – $79 per month for 5 users 
• Custom – Need to contact support 

MessageDesk Customer support 

MessageDesk offers support in the form of FAQs, help desk and through email, phone, and chat.

MessageDesk Integrations 

• Quick Books Online 
• Zapier 
• RingCentral 
• Ooma 
• Slack 

MessageDesk Reviews 

So so user friendly and seamless, it really does most of the work for you.

I think the initial autoresponder was attached to my first message and that looked a little confusing but it wasn’t a big deal.

TextRequest

What is TextRequest? 

Text Request is a business texting app that includes an SMS API. This platform offers a variety of texting features, allowing you to easily send SMS campaigns to customers and access detailed insights. Text Request is suitable for businesses of all sizes and industries, helping to streamline marketing, engagement, and lead generation efforts.

TextRequest Features

• Landline texting: Get your existing number text enabled and enjoy both calling and texting from the same number. 
• Reviews: Effortlessly gather patient feedback and manage your practice’s online reputation.
• Mass texting: Send bulk text messages to your patients, save time and effort.
• Two-way texting: Interact with customers through direct, two-way conversations.
• Autoresponders: Automate communications using customizable templates and pre-set responses for common questions.

TextRequest Pros 

• The platform is affordable and can be used by small businesses
• The customer support is responsive 
• Text Request is quite easy to use 

TextRequest Cons

• There can delays with message delivery 
• The platform has a few glitches 
• The mobile version is not efficient 

TextRequest Pricing

Text Request offers 4 pricing plans: 

• Basic: $59 per month 
• Starter: $139 per month 
• Corporate: $279 per month 
• Enterprise: $549 per month 

TextRequest Customer support 

Text Request extends support via Chat, Phone, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), and Knowledge Base.  

TextRequest Integrations 

• FranConnect
• Clio
• Angi
• HubSpot
• Square
• Twilio

TextRequest Reviews 

There are some great message customization features that can be useful if you would like, but are not required.

I guess sometimes the notifications of the messages can get lost. It has happened when I send a message to a customer, and they respond.

ClickSend

What is ClickSend? 

ClickSend is an Australia-based texting service for businesses that offers SMS, MMS, Voice, and Email capabilities to businesses for seamless customer communication. This Texting service for businesses offers simple SMS tools to improve overall customer engagement. ClickSend can be used by businesses across different industries. 

ClickSend Features 

• Two-way texting: Interact with customers through direct, two-way conversations.
• Autoresponders: Automate communications using customizable templates and pre-set responses for common questions.
• SMS Templates: Save time by using pre-designed templates instead of creating messages from scratch.
• Text message scheduling: Schedule recurring SMS for providing appointment or booking updates, for promotion and SMS marketing purposes, etc.  
• CRM integrations: Integrate with CRMs to streamline workflows, never switch tabs again. 

ClickSend Pros 

• The platform is quite easy to use 
• There are plenty of integration options 
• Sending two-way messages is easy 

ClickSend Cons

• The texting capabilities are limited 
• The product can be expensive for small businesses
• There can be frequent lags in the software 

ClickSend Pricing

The pricing for Text Request is as follows: 

• Messages under 5,000 – $0.0919 per SMS
• 5,000 or more – $0.0862 per SMS
• 50,000 or more – $0.0824 per SMS 
• 150,000 or more – $0.0803 per SMS
• Over 250,000 messages – contact support 

ClickSend Customer support 

ClickSend extends support via 24/7 (Live rep), Chat, Knowledge Base, and Email/Help Desk.

ClickSend Integrations 

• Zoho
• Google 
• Shopify
• Salesforce 
• WordPress 
• Slack 

ClickSend Reviews 

Clicksend is super easy to set up and it’s so important in our day-to-day communication.

It’s completely broken and only in the order of the newest messages. Customer support was the worst experience ive ever had.

Podium

What is Podium? 

Podium is a popular SMS platform designed for small businesses, offering a variety of communication and engagement tools to help build stronger customer relationships. With channels like email and SMS, Podium also enables businesses to collect reviews and enhance their online reputation. Its versatility makes it an ideal choice for businesses across various industries.

Podium Features 

• SMS marketing: Leverage SMS to connect with your customers or send targeted marketing messages.
• Integrations: Connect with third-party apps to automate and simplify your business workflows.
• Reviews and reputation management: Request reviews via SMS to collect feedback from platforms like Google and Facebook.
• Unified Inbox: Streamline communication by managing all conversations in one central inbox.
• SMS campaigns: Run targeted SMS marketing campaigns and follow up with customers through automated drip campaigns.

Podium Pros 

• It provides strong SMS automation features
• It offers a variety of texting tools for your business
• Managing customer interactions is straightforward

Podium Cons

• The interface could be more intuitive
• The product is relatively pricey
• Customer support tends to be inconsistent

Podium Pricing

Podium provides three pricing options:

• Core: $399 per month
• Pro: $599 per month
• Signature: Contact support for pricing

Podium Customer support 

Podium offers support through Chat, Phone, Knowledge Base, and Email/Help Desk.

Podium Integrations 

• BigCommerce
• AthenaHealth
• AroFlow
• Airtabele
• AdvancedMD
• ADF Leads
• AMS Pro

Podium Reviews 

Lots of other benefits but this is the one I love most. We want to be in direct contact with all our customers and this tool makes it easy.

They will ignore you, say they’ve cancelled services with the same template email over and over again, and yet your credit card will still be charged each month.

Twilio

What is Twilio? 

Twilio is a popular business messaging platform that offers cloud communication solutions across 180 countries. Twilio is a Communications Platform as a Service (CPaaS) that enables the integration of communication features such as SMS, voice calls, and video chat into your existing system using APIs. This business texting app provides basic SMS functionality and follows a volume-based pricing structure. Here’s an overview of Twilio’s key offerings:

Twilio Features 

• Webchat to text: Enable website visitors to initiate conversations with you directly, converting them into potential leads.
• Integrations: Connect with third-party apps to automate and simplify your business workflows.
• Broadcast SMS: Send SMS messages to a large audience simultaneously.
• SMS Marketing: Launch and manage promotional campaigns effortlessly through SMS.
• Appointment reminders: Automate appointment reminders to customers, boosting retention and attendance rates.

Twilio Pros 

• The customer support is impressive 
• The product is quite affordable
• One can easily integrate it with third-party tools

Twilio Cons

• The user-interfact is tricky to use 
• The platform has limited texting features 
• It does not offer two-way texting 

Twilio Pricing

Twilio’s SMS pricing is determined by message volume, with rates starting at $0.0069 and ranging up to $0.0079.

Twilio Customer support 

Twilio offers support through its ticketing system, help center, and emai. 

Twilio Integrations 

Twilio provides an API that allows you to integrate various features into your existing system.

Twilio Reviews 

The pricing is very competitive and takes the cake for being the best platform to work on. Also, the documentation is excellent.

It can be difficult to find your way around the website. Even with documentation, setting up functions can be confusing.

HeyMarket

What is HeyMarket? 

HeyMarket is a business texting platform designed to help companies send SMS messages efficiently and enhance customer interactions. This business texting app offers a variety of useful features and integrates with popular CRMs like Salesforce, Zapier, and others. However, one downside of the software is that it can be costly and prone to glitches.

HeyMarket Features 

• Drip campaigns: Nurture patient relationships by following up through automated drip campaigns.
• SMS Marketing: Launch and manage promotional campaigns effortlessly through SMS.
• SMS reminders: Automatically send SMS reminders to patients before their appointments to help reduce no-shows.
• Secure texting: Activate secure texting to redirect communication to a protected gateway, ensuring safe data sharing with customers.
• Team collaboration: Boost team efficiency with focused chat rooms, private channels, organized conversation spaces, and more.

HeyMarket Pros 

• The platform offers good automation features 
• Heymarket is intuitive and easy to use 
• It is HIPAA, SOC2, and TCPA compliant 

HeyMarket Cons

• It is a costly business texting app
• The support offered is limited and not consistent 
• One cannot track message delivery in real time 
• There are frequent software glitches and downtime

HeyMarket Pricing

HeyMarket offers four pricing plans:

• Standard: $19 per user/month
• Plus: $39 per user/month
• Pro: $59 per user/month
• Enterprise: Custom pricing

HeyMarket Customer support 

HeyMarket offers support in the form of email, help desk and chat. 

HeyMarket Integrations 

• Hubspot
• Salesforce
• Shopify
• Zapier
• Aircall
• Clio

HeyMarket Reviews 

We like that it’s an easy SMS App, also the integration with ZD, we can set up templates and use the same one for automated messages like collections or surveys, which is great.

The customer service lacks a bit; it seems they use the same product to communicate/resolve technical issues, and the software is not capable of handling it. Issues get lost and sometimes unanswered.

TextUs

What is TextUs? 

TextUs is an business text message service platform that offers capabilities to engage with customers, candidates, employees, and leads. TextUs is used by a variety of businesses like recruitment firms, financial services, healthcare organizations, real estate companies, inside sales companies, nonprofits, educational institutions, and more. This business texting app is specifically built for teams engaged in marketing, customer service, and sales. 

TextUs Features 

• Two-way texting: Interact with customers through direct, two-way conversations.
• Autoresponders: Automate communications using customizable templates and pre-set responses for common questions.
• Integrations: Connect with third-party apps to automate and simplify your business workflows.
• Text message scheduling: Plan and schedule text messages for future dates to keep your communication consistent and your calendar organized.
• Landline texting: Get your existing number text enabled and enjoy both calling and texting from the same number. 

TextUs Pros 

• It offers opportunities to scale
• TextUs encompasses a host of features 
• The software offers good customer support  

TextUs Cons

• A few processes can be automated 
• It is difficult to keep track of messages 
• The product can be expensive for small businesses

TextUs Pricing

TextUs offers three pricing plans: 

• Essential: $300 per month  
• Plus: Contact support  
• Pro: Contact support  

TextUs Customer support 

TextUs extends support in the form of Email/Help Desk, Chat, and Knowledge Base

TextUs Integrations 

• Salesforce 
• HubsSpot 
• Symplr 
• Workday 
• Greenhouse  

TextUs Reviews 

It can be hard to keep up-to-date with the members on a group message and entering in their phone numbers is a hard process.

I really like the ease of use, being able to build campaigns, and then manage responses. Integration with Bullhorn is a big help.

Textline

What is Textline? 

Textline is a business messaging app designed to enhance customer engagement, automate processes, and facilitate team collaboration. This bulk SMS platform provides intuitive communication tools for small and medium-sized businesses, enabling them to personalize interactions, scale efficiently, and save valuable time each day.

Textline Features 

• Group text messaging: Send messages to groups and receive replies within the same text thread.
• Text message scheduling: Plan and schedule individual or group text messages to be sent at a future time and date.
• Automated texting: Set up automated SMS responses triggered by specific keywords.
• Two-way texting: Engage in interactive, two-way conversations with customers.
• SMS templates: Save time by using pre-made SMS templates instead of typing messages manually.
• Mass texting: Quickly send personalized text messages to thousands of contacts with just a few clicks.

Textline Pros 

• This bulk texting platform is user-friendly
• Customer support is quick to respond
• The team collaboration features are excellent

Textline Cons

• The product may be pricey for small businesses
• Textline includes some hidden fees
• Message delivery can experience frequent delays

Textline Pricing

Textline provides four pricing plans:

• Limited: $20 per agent/month
• Standard: $30 per agent/month
• Pro: $50 per agent/month
• Enterprise: Custom pricing

Textline Customer support 

Textline extends support via Email, Knowledge base, and Chat.  

Textline Integrations 

• Salesforce
• Freshdesk
• Talkdesk
• Aircall
• HubSpot
• Pipedrive

Textline Reviews 

I love how easy this software is to understand, implement and use. It’s perfect for what we need and the customer support is top of the line.

It doesn’t feel native to iOS and some screens did not render well.

Weave

What is Weave? 

Weave is a business messaging app designed for small healthcare businesses, providing HIPAA-compliant texting features. This business communication system also delivers unified solutions for offices operating at individual locations. Weave primarily serves optometrists, dental practices, veterinarians, medical spas, plastic surgeons, and physical therapists. It offers a variety of features, including user-friendly AI tools.

Weave Features 

• Two-way texting: Have real-time, one-on-one conversations with customers to address their questions and concerns.
• Team collaboration: Stay connected with your team from anywhere, ensuring everyone stays updated on all communications.
• Online appointment scheduling: Let customers book their own appointments with your practice at a time that works best for them.
• Reminders: Send automated SMS reminders to customers before their appointments, helping to reduce no-shows.
• Reviews: Request customers reviews via SMS and track your online reputation.

Weave Pros 

• This business texting app is user-friendly
• The customer support team is quick to respond
• 10DLC support is included

Weave Cons

• The product is fairly pricey
• Customer support can be inconsistent
• Technical disruptions may occur frequently

Weave Pricing

Weave offers four pricing plans:

• Ultimate: $399 per month + $750 setup fee
• Pro: Contact support for pricing
• Elite: Contact support for pricing
• Essentials: Contact support for pricing

Weave Customer support 

Weave offers support via Chat, Phone, Email/Help Desk, FAQs/Forum, and a Knowledge Base.

Weave Integrations 

• Salesforce
• Google My Business
• Zapier
• QuickBooks
• Gmail
• Outlook
• Calendly

Weave Reviews 

Love having appointment schedule on our phones and ability to text patients from anywhere – anytime. Love the connectivity factor.

The initial setup and onboarding was HORRIBLE. The first guy who came was a local yahoo who knew nothing about the actual product and didn’t even install all our phones.

Birdeye

What is Birdeye?

Birdeye is primarily an online reputation management and business texting app, but it also includes texting features like mass texting, landline texting, MMS texting, and more. While the integration of AI for messaging and automation is one of Birdeye’s standout features, if your focus is more on SMS-specific capabilities, alternative platforms may be a better fit.

Birdeye Features 

• AI Chatbot: Utilize an intelligent AI chatbot to enhance your website, engage visitors, and increase user interaction.
• Landline texting: Enable texting on your business landline to send and receive SMS messages.
• MMS texting: Enhance your messages with images, videos, GIFs, emojis, and more using MMS texting.
• SMS Templates: Use custom templates to quickly send SMS announcements for special offers, new products, events, and more.
• Appointment Reminders: Send automated reminders to encourage appointment bookings and reduce no-shows.
• Two-way texting: Engage in one-on-one conversations with your customers and respond to their questions and concerns in real time. 

Birdeye Pros 

• The review management tools are quite intuitive 
• The platform has detailed analytics capabilities
• Birdeye offers great automation features 
• The platform is easy to setup and use  

Birdeye Cons

• The excessive features make the software clunky 
• The customer support is inconsistent 
• Birdeye is an expensive product 
• The customization options are limited

Birdeye Pricing

Birdeye’s pricing tends to be on the higher end, with plans starting at $299 to $399 per month.

Birdeye Customer support 

Birdeye offers several customer support channels, including 24/7 live representatives, FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, and Chat.

Birdeye Integrations 

• drChrono
• Mindbody
• Appointy
• Adam
• Zoho books

Birdeye Reviews 

The setup process was seamless, and we greatly appreciated collaborating with our dedicated Implementation Specialist.

The customer support is one of the worst that we have ever dealt with.

OpenPhone

What is OpenPhone? 

OpenPhone is a business SMS software that is used for both texting as well as calling. It is a modern business communication app designed to cater to the needs of startups and small businesses. This business texting app assists businesses in making their workspaces more collaborative through a variety of features backed by AI. With OpenPhone, you can view your calls and texts in one unified dashboard and also save time by automating certain routine tasks. 

OpenPhone​ Features 

• Two-way texting: Engage in one-on-one conversations with your customers and respond to their questions and concerns in real time. 
• SMS templates: Save time by using pre-made SMS templates instead of typing messages manually.
• Text message scheduling: Plan and schedule individual or group text messages to be sent at a future time and date.
• Drip campaigns: Nurture patient relationships by following up through automated drip campaigns.
• Integrations: Connect with third-party apps to automate and simplify your business workflows.

OpenPhone Pros 

• The interface is intuitive and easy to use 
• The automation capabilities are great 
• The product is affordable 
• Sending text messages is a breeze 

OpenPhone Cons

• The integration options are very limited 
• The customer support is less responsive 
• The onboarding process is not the best 

OpenPhone Pricing

OpenPhone has three pricing plans: 

• Starter: $19 per user per month 
• Business: $33 per user per month 
• Enterprise: Contact support for custom quote

OpenPhone Customer support 

OpenPhone extends support through Email and Knowledge base 

OpenPhone Integrations 

• Salesforce 
• Zapier 
• Hubspot 
• Slack 
• Gong 

OpenPhone Reviews 

I was so looking for a service like this that was easy to use, reliable and ability to add and and manage multiple numbers and this is it.

Worst onboarding and support experience ever. If you expect to just sign up and immediately get going – forget about it.

Voxie

What is Voxie? 

Voxie is a conbversational AI platform and an emerging texting software for business, that amalgamates manual texting and automation to help businesses engage with their customers in a seamless manner. While manual texting will help you have meaningful conversations with customers, SMS blasts will help you achieve scalability in communications. This business texting app is ideal for e-commerce companies, retailers, restaurants, and franchises. 

Voxie Features 

• Text message scheduling: Plan and schedule individual or group text messages to be sent at a future time and date.
• Two-way texting: Engage in one-on-one conversations with your customers and respond to their questions and concerns in real-time. 
• SMS templates: Save time by using pre-made SMS templates instead of typing messages manually.
• Integrations: Connect with third-party apps to automate and simplify your business workflows.
• Drip campaigns: Nurture patient relationships by following up through automated drip campaigns.

Voxie Pros 

• The automation capabilities are great 
• Sending text messages is a breeze 
• The customer support is responsive 

Voxie Cons

• The team collaboration features are limited 
• The price can be high for small businesses
• The integration options are limited 

Voxie Pricing

You need to contact support to get a custom quote. 

Voxie Customer support 

Voxie extends support through Email/Help Desk, Phone Support, Chat, Knowledge Base, and FAQs/Forum

Voxie Integrations 

• Hubspot
• Shopify 
• WooCommerce 
• Adobe Commerce 

Voxie Reviews 

Voxie allows us to send both Marketing and Sales (1:1) messages in a single platform that syncs back to SalesForce. The Marketing team can send 1:1 messages from our sales reps at scale, and have replies directed to each rep.  

It seems like there still isn’t an app for Android phones. We just were able to get the app for our staff with iPhones which will be extremely helpful. We also noticed that we can’t mark message as “unread” via the current app which would be nice since we have several people utilizing it. Also, the cost is a bit high for us as a non-profit, but we need the service.

Why is Emitrr The Best Business Texting App? 

Out of all the 20 best texting apps for businesses, Emitrr ticks all the boxes because it offers a perfect blend of functionality, user experience, support, and budget-friendliness that you need to streamline communication and engagement. Here are some key reasons make Emitrr the best text messaging service for business: 

1. Communicate across platforms from one single dashboard: With Emitrr, you can manage all your communications from a unified dashboard, by integrating your existing tools. You no longer need to log in to different platforms to send and receive messages. Emitrr will take care of it for you.  
2. Enjoy a super cool Chrome extension: Emitrr offers a Chrome extension that allows you to automate your customer communication and experience without ever leaving your browser window. Imagine the efficiency!   
3. Get round-the-clock support: Emitrr’s support team is second to none. This business texting platform extends support in all formats, including support from a live rep. You will no longer need to wait for days to get your issue resolved, given that you make Emitrr your go-to texting solution. 
4. Super easy to set up and use: The Emitrr dashboard is quite user-friendly and there is no learning curve involved. Your team will be given initial training for using the software and will help you set everything up. If you face any issues, the support team is always there to help you out!  
5. Choose from a variety of integration options: You can integrate Emitrr with a variety of third-party tools, thereby ensuring smooth operations and improved team productivity. Say goodbye to juggling tabs!  
6. Get a tailored solution for your specific needs: Emitrr doesn’t belong to the ‘one-size-fits-all’ category. It offers solutions that are specific to your business needs in order to help you experience better growth and scalability with your efforts. Whether you’re an SMB or an enterprise, Emitrr has something for everyone. 
7. Break free from hidden charges and hefty setup fees: The pricing plans are flexible and customized to the solution that you pick. The good thing is that you only pay for what you use. There are no hidden charges or setup fees involved. At Emitrr you get the transparency that you deserve! 
8. Save ample time and effort with a plethora of features: You can automate routine tasks with ease and direct your time and efforts towards more important tasks at hand. Emitrr’s capabilities will not only improve customer engagement but will also reduce staff burnout.  
9. Manage your team like a pro: With Emitrr, team management becomes a breeze, as you get access to features that allow you to collaborate with your team in a hassle-free manner. From assigning conversations to sending group texts; there’s no limit to the level of operational efficiency you can achieve with Emitrr.  

Frequently Asked Questions 

Conclusion 

In a world where text messaging takes centre stage as a medium of communication, it is imperative that you also leverage the power of text messaging to realise your business goals. If you’re that business looking forward to adapting to the changing dynamic of communicating with customers, sign up with Emitrr and enjoy unwavering support, zero downtime, and revenue growth. Book a quick call here.