15 Best Ooma Alternatives For Your Business Phone System

Introduction

VoIP or voice over internet protocol is a technology that allows one to place calls over the internet. VoIP does not need traditional phones or mobile devices to place calls. If you have a registered phone number, all you need is a VoIP platform that can help facilitate internet calling. For businesses, choosing a VOIP platform that best fits their needs depends on the platform features, its pricing, support channels, and reviews of users already using the platform. 

One such popular VOIP platform is Ooma. However, if you have been using Ooma for a while, you would know that it has its shortcomings. 

What is Ooma?

Ooma is a cloud-based VoIP phone service designed for both residential and business use. It provides users with reliable communication tools, including voice calls, messaging, video conferencing, and team collaboration features. Ooma is known for offering affordable, high-quality phone services that are easily scalable, catering to the needs of small to medium-sized businesses.

Ooma Features

• VoIP Calling – High-quality voice calls over the internet for businesses and home users.
• Call Management – Call forwarding, blocking, and voicemail features.
• Virtual Receptionist – Automated call routing to help businesses streamline customer interactions.
• Video Conferencing – HD video calling and virtual meetings for business teams.
• Mobile App – Allows users to make and receive calls from mobile devices.
• Mobile Device Integration – Works seamlessly with smartphones for flexibility.
• Voicemail to Email – Transcribes voicemail messages to emails for easy access.
• Conference Calling – Group calls with up to 10 participants in HD audio.
• Call Analytics – Real-time analytics and reporting for call tracking and performance measurement.
• Call Recording: Enables businesses to record calls for training, quality assurance, or legal purposes.
• Call Blocking and Screening: Advanced call blocking features help prevent robocalls and unwanted calls, ensuring a more productive environment.
• Find Me/Follow Me: This feature allows users to set up a call forwarding system that rings multiple devices (e.g., home phone, mobile, and office phone) until the call is answered.
• Conference Room: Ooma offers virtual conference rooms where users can host or join conference calls with up to 10 participants.
• Call Queues: For businesses, Ooma provides a call queue system that allows customers to wait in line for the next available agent, helping improve customer experience.
• Customizable Greetings: Personalized greetings and hold music for callers, making your business interactions sound more professional.
• Text Messaging: Ooma Office supports SMS texting to enhance customer communication beyond voice calls.

Ooma Pros

• Affordable Plans – Ooma offers budget-friendly options, making it cost-effective for small businesses.
• Ease of Use – The platform is simple to set up and navigate, even for those without technical expertise.
• High Call Quality – Users report clear, uninterrupted voice and video calls.
• Scalable Solutions – Easily add lines and features as your business grows.
• Advanced Features for Business – Includes tools like virtual receptionists, call blocking, and automated workflows.

Ooma Cons

• Limited International Features – Ooma’s international calling options are somewhat limited compared to other VoIP providers.
• Basic Customer Support – Some users report long response times from customer service, especially during peak hours.
• Limited Integrations – Ooma has fewer third-party integrations compared to larger platforms.
• Extra Fees for Add-ons – Some advanced features may come with additional charges, increasing the overall cost.

Ooma Pricing

• Ooma Basic – $19.95 per month for home users, offering essential call features like caller ID and call blocking.
• Ooma Office – Starts at $19.95 per user per month for small businesses, including VoIP calling, virtual receptionist, and call forwarding.
• Ooma Office Pro – $24.95 per user per month, adding video conferencing, mobile apps, and advanced call features.
• Ooma Enterprise – Custom pricing for larger businesses with more complex needs and integrations.

Ooma Integrations

• Salesforce
• Google Workspace
• Microsoft Teams
• Slack
• Zendesk
• HubSpot
• QuickBooks

Ooma Reviews

• Rating on Capterra – 4.5/5 stars based on over 500 reviews. Users praise Ooma for its reliable service and ease of use, especially for small businesses.
• Rating on G2 – 4.3/5 stars with a focus on its affordability and scalability. However, some reviews mention the lack of international calling features.

“Stay away at all costs”

“Ooma, all what I need”

Source: Capterra

Ooma Support Channels

• Phone Support
• Email Support
• Live Chat
• Help Center (Knowledge Base)
• Community Forum
• Online Tutorials and Webinars

Reasons to look for Ooma Alternatives

Here are some reasons why you might want to consider Ooma alternatives:

Too Pricey for Smaller Teams

Ooma can be a bit expensive for smaller businesses or teams with a tight budget. If you’re looking for something more affordable, there are plenty of alternatives to Ooma that may fit your needs better without breaking the bank.

Needs More Personalization

If you need highly customizable features or more tailored solutions, Ooma may not always offer the flexibility you need. Some competitors to Ooma provide better options for personalizing the experience.

Scalability Issues

As your business grows, you might find Ooma lacking in scalability. It’s not always the easiest to add new users or expand the system. You may want to explore Ooma alternatives that offer smoother scaling and easier expansion.

Missing Key Features

Ooma doesn’t have every feature that some businesses require. If you’re looking for certain advanced tools, like robust reporting or industry-specific features, you might want to check out competitors to Ooma that better suit your needs.

Less User-Intuitive

While Ooma offers a lot of functions, some users find the interface a bit complex and not as intuitive. If ease of use is a top priority for you, alternatives to Ooma might be a better fit.

Not-so-Easy Integrations

Ooma may not always work seamlessly with the other software tools you use. If you need better integration options, Ooma alternatives often provide more compatibility with various apps and services.

User Experience

Sometimes, users feel that Ooma’s overall experience doesn’t quite meet their expectations. If you’re after a smoother, more user-friendly system, alternatives to Ooma may be a better fit for your team.

Exploring Ooma alternatives can give you more flexibility, affordability, and a better fit for your business needs!

Features to look for in an Ooma Alternative

When looking for Ooma alternatives, there are several key features you should keep in mind to ensure you find a solution that meets your business needs:

Seamless Omnichannel Communication

Look for systems that allow communication across omnichannels (voice, chat, email, social media) in one place. It makes handling customer interactions much smoother.

Flexible Contracts and Affordable Plan

Find alternatives to Ooma that offer flexible, no-commitment plans, so you only pay for what you need. Budget-friendly pricing can be a big plus for smaller businesses.

Scalable Solutions for Growing Teams

Choose Ooma competitors that easily grow with your team, letting you add new users or features as your business expands.

AI and Automation for Enhanced Efficiency

AI-powered features can help automate routine tasks like call routing, transcriptions, and reminders, saving time and increasing productivity.

High-Quality VoIP Calls with Reliable Uptime

Ensure your Ooma alternatives provide crystal-clear VoIP calls and minimal downtime, so communication never gets disrupted.

Custom Branding and Personalization Options

The ability to personalize the system with your company’s branding adds a professional touch. This is something many competitors to Ooma offer.

Comprehensive CRM Integration

Look for alternatives of Ooma that integrate seamlessly with CRM tools to track customer interactions, follow-ups, and sales, improving your workflow.

SMS and Bulk Text Messaging Capabilities

If you need to send marketing messages or keep customers updated, Ooma alternatives with SMS or bulk text messaging features are essential.

Video Conferencing and Collaboration Tools

Some alternatives to Ooma provide video conferencing, making it easier for teams to collaborate remotely without needing multiple apps.

Advanced Analytics for Data-Driven Decisions

Choose competitors to Ooma that offer detailed analytics to help you track performance and make informed decisions about your communication strategies.

Robust Security and Compliance Measures

Make sure the alternative platform to Ooma has strong security measures to protect sensitive data and complies with industry standards.

Global Connectivity and Multi-Language Support

If you work with international clients, look for alternatives of Ooma that offer global calling and support multiple languages.

Multi-Device Synchronization for Mobility

Find a system that works across devices like phones, desktops, and mobile apps, so your team can stay connected no matter where they are.

Call Management and Routing Features

Look for smart call routing features, like call forwarding, IVR (interactive voice response), and voicemail management.

Integration with Productivity Platforms

Ooma alternatives should integrate with platforms like Google Workspace, Microsoft Teams, and others to keep your productivity streamlined.

Extensive Third-Party App Marketplace

Access to a wide range of third-party integrations can greatly enhance your system’s functionality and make it more adaptable.

Customizable Phone Number Options

Ability to choose your business phone number, including local and toll-free options, to suit your brand’s needs.

Real-Time Updates and Minimal Downtime

Ensure the service offers continuous updates and minimal downtime, keeping your communication uninterrupted.

Dedicated Training and Onboarding Support

Having support for training and onboarding ensures your team can quickly adapt to the new system.

Reliable Support for Remote and Mobile Work

Choose a system that supports remote work and mobile communication, especially if your team is on the go.

Exceptional Customer Support Services

Look for alternatives to Ooma that offer top-notch customer service and support to quickly resolve any issues you encounter.

Cloud-Based Infrastructure for Easy Scalability

Opt for cloud-based systems that are easy to scale as your business grows without requiring complex hardware upgrades.

Contact Center Tools for Enhanced Customer Service

If customer service is important, look for alternatives with contact center tools like automated call distribution, queues, and customer hold management.

Enhanced Security with Encrypted VoIP Calls

Ensure the system offers encrypted calls to protect your conversations and sensitive business data.

With these features in mind, you can find the perfect Ooma alternative that meets your business needs while offering more flexibility, scalability, and enhanced functionality!

Top 15 Ooma Alternatives

1. Emitrr
2. RingCentral
3. Nextiva
4. Talkdesk
5. Vonage
6. OpenPhone
7. RingOver
8. JustCall
9. Mango Voice
10. CallHippo
11. Aircall
12. Grasshopper
13. Zoom
14. Viber
15. Dialpad

1. Emitrr

Emitrr is an all-in-one communication platform that offers texting, calling, and email services. Hence it is also a VoIP platform that businesses use for online calling. This Ooma alternative has VoIP features that are complimented well with its texting features. Together, they help businesses create an effective communication line with their customers. Emitrr has been recognized as a top VoIP platform by multiple listing platforms like Capterra, Getapp, Software Advice, and Tekpon.

Key Features of Emitrr

IVR/Call Tree

• With Emitrr, you can set up 1 or multiple Call Trees.
• You can forward calls on key press to –
  • Phone number
  • Extension
  • Call Queue Groups
  • Ring Everyone
  • To another call tree 

Call queue groups

• You can setup call groups with multiple extensions/team members
• You can also define call routing rules for each call queue group
  • Call forwarding
    • Simultaneously
    • Sequentially
  • When call is missed
    • To another extension
    • To a number
    • To a voicemail

Extensions

• Emitrr allow you to setup multiple extensions – one for each individual user
  • Setup user hours
  • Setup user availability by day
  • Setup call forwarding rules for each user/extension 

General phone settings

• With Emitrr, define how your VOIP is setup during and after hours
  • Ring everyone
  • Ring an extension
  • Forward to a call tree/IVR etc
  • Call recording settings – Automatically record / not record all calls
  • Setup general business working hours

Bulk/Mass Text Messaging

• 2-Way Text Messaging: Engage customers with Two-way conversations by allowing replies to your messages.
• AI (Upcoming): Emitrr is adding AI features soon to make customer interactions even smarter.
• Mass/Bulk Texting: Helps in reaching large groups with a single click.
• Group Texting: Facilitate group conversations within the same thread.
• Recurring Texts: Schedule SMS for updates, promotions, or reminders.
• MMS Messaging: Send multimedia files like images and videos.
• Drip Campaigns: Automate personalized message series for your contacts.
• Third-Party Integrations: Seamlessly connect with third-party external tools to streamline workflows.
• Contact Management: Organize, tag, and categorize your contact list efficiently.
• Unified Inbox: Manage conversations from multiple platforms in one single conversation box.
• Personalized Messaging: Send tailored messages for better engagement.
• Automation: Automate replies and scheduled messages.
• Segmentation: Separate customer conversations based on tags or categories.
• Reports and Analytics: Track key metrics like response and resolution times.
• Chat-Based Surveys: Use SMS for customer feedback and reviews.
• Custom Fields and Templates: Create or modify templates to suit your needs.
• Auto-Replies: Respond to FAQs instantly.
• Landline Texting: Enable SMS on your landline number.
• Export Chats: Safely transfer data between platforms.
• Opt-Out Management: Allow customers to opt out of messages easily.
• Link Shorteners: Share links in a concise, professional format.
• Web Chat to SMS: Continue web-based conversations over text.
• Conversation Tagging: Organize threads with tags for quick identification.
• Bilingual Messaging: Communicate in multiple languages.

Automated Text Reminder

• Send automated reminders by text, email, and voice
• Use editable templates to personalize your reminders
• Define your reminder cadence and frequency – weekly, daily, hourly, or on the same day
• Automatically write back confirmation status 
• Allow customers to reschedule, cancel via text message conversations
• Schedule a campaign for unconfirmed appointments, no shows and last minute cancellations
• Pause automated campaigns and reminders at any point. Send personalized follow ups 

Online Appointment Bookings

• Reduce customer calls and save 100s of hours with online scheduling
• Easy scheduling through the website, or by sending a link
• Customized online scheduling (visit type, insurance details, provider, location) to help you get the critical customer information 
• Send automated booking confirmations via text and email 

Standout Features of Emitrr

• Dynamic IVR & Call Tree Setup: Simplify call routing with an interactive voice response system that guides callers through customized branches based on their inputs.
• Specialized Call Queue Groups: Route calls to predefined groups or teams specializing in specific inquiries, ensuring swift and accurate support.
• Caller Insights in Real-Time: Access caller details and history during live calls to resolve issues promptly with the Call Pop feature.
• Simultaneous Call Ringing: Maximize response efficiency by ringing all available team members simultaneously, ensuring the quickest response.
• Automated Missed Call Follow-Ups: Instantly send SMS to callers whose calls went unanswered, maintaining seamless communication.
• Team-Based Call Routing: Distribute calls across multiple extensions or team members to handle high call volumes without disruptions.
• Intelligent Call Routing: Direct calls to the appropriate department or person automatically, reducing manual intervention.
• Custom Extensions with Flexible Preferences: Assign unique extensions like Chrome extensions for users, enabling tailored availability and forwarding settings.
• Day-by-Day User Availability Scheduling: Define daily availability for team members, accommodating varied shifts, vacations, or part-time schedules.
• Streamlined Call Forwarding Options: Set rules for call forwarding to other extensions, numbers, or voicemail, ensuring no call goes unanswered.
• Call Recording for Quality Assurance: Record calls automatically or selectively for training, compliance, or quality control.
• Business Hour Management: Define standard working hours to automate call routing based on your organization’s availability.
• Mass Messaging Made Easy: Send thousands of text messages at once, achieving a 98% open rate with Bulk/Mass Text Messaging.
• Automated Reminders: Reduce no-shows with automated appointment reminders via text, email, or voice.
• Seamless Online Appointment Booking: Offer customizable online scheduling for visits, tailored to type, insurance details, provider, and location.

Emitrr Pros

• Reliable Uptime: Benefit from 99.99% uptime for uninterrupted communication.
• User-Friendly Interface: Navigate seamlessly with a streamlined and intuitive dashboard.
• High-Quality Audio: Enjoy HD voice clarity for smooth and professional conversations.
• Fast Implementation: Quick setup and training enable easy adoption.
• Seamless Integrations: Effortlessly connect with CRM, EHR, or PMS systems.
• Affordable Pricing: Flexible plans provide great value, especially for small businesses.
• Comprehensive Features: Access a full suite of tools for calls, texting, and review management.

Emitrr Cons

• Ongoing VoIP Enhancements: Some advanced VoIP features are still being developed.

Emitrr Pricing

For SMS, Emitrr offers a text-based pricing model that starts at $149 a month. 

Emitrr Integrations

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc. with tools like:

• MailChimp
• Denticon
• AthenaHealth
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• And more!

Emitrr ReviewsCallHippo & Ratings

Emitrr has a solid 5/5 star rating on Capterra and here’s what customers are saying about it: 

“You have it all integrated into one platform, the signatures, the amount of characters, you can attach files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

Emitrr Support Channels

• Live chat: Chat with Emitrr’s live representatives
• Phone: Call Emitrr at +1 (210) 941-4696
• Email: Send email to Emitrr’s support team at [email protected]
• Knowledge base
• FAQs/forum
• SMS 

2. RingCentral

RingCentral is a top cloud-based communication platform providing unified solutions for businesses. It combines VoIP calls, video conferencing, team messaging, SMS, and contact center tools. With its scalable design and rich features, RingCentral supports businesses of all sizes, ensuring smooth communication and collaboration across devices and locations.

RingCentral Features

• VoIP Calling: A dependable cloud-based phone system with call forwarding, intelligent routing, and voicemail-to-email.
• Video Conferencing: Conduct HD video meetings with screen sharing, webinar hosting, and breakout rooms.
• Team Messaging: Engage in real-time chat, share files, manage tasks, and collaborate effortlessly.
• Call Flip & Call Monitoring: Seamlessly switch calls between devices and monitor live calls for training or assistance.
• Business SMS & MMS: Send text and multimedia messages directly through the RingCentral app.

RingCentral Pros

• All-in-One Communication Platform: Combines VoIP, video conferencing, messaging, and contact center solutions in a single system.
• Highly Scalable: Adapts to small businesses and large enterprises with flexible plans and feature sets.
• Seamless Integrations: Connects with 200+ tools, including Salesforce, HubSpot, Microsoft Teams, and Slack.

RingCentral Cons

• Challenging Setup: Businesses without IT support may struggle with initial configuration and customization.
• Limited Niche Integrations: While compatible with major platforms, it may not support specialized or custom software.
• Customer Support Concerns: Despite 24/7 availability, users report long wait times and inconsistent resolution of issues.
• Occasional Call Quality Problems: Some users experience dropped calls or poor audio, especially during peak hours.
• Basic Analytics Capabilities: Reporting tools may lack the depth needed for businesses reliant on advanced insights.
• Mobile App Limitations: While feature-rich, the mobile app is less intuitive and prone to occasional glitches compared to the desktop version.

RingCentral Pricing

RingCentral offers a range of business communication plans, with pricing based on features and the number of users. Here’s a breakdown of the primary plans for RingCentral MVP (Message, Video, Phone):

• Essentials – Starting at $19.99 per user/month (limited to 20 users)
• Standard – Starting at $27.99 per user/month
• Premium – Starting at $34.99 per user/month
• Ultimate – Starting at $49.99 per user/month

RingCentral Integrations

RingCentral offers API and also integrates with 300+ options, including:

• HubSpot
• Google
• Zendesk
• And others

RingCentral Reviews

“It could be operator error, but it sometimes does not alert me right away when I miss a call/receive a voicemail on my cell phone.”

“I love how you can forward your calls to another number within the app. I love how ring central has the ability to transcribe your voicemails into text emails.”

Source: Capterra

RingCentral Support Channels

• Knowledge Base
• Chat
• Email/Help Desk
• Phone Support
• 24/7 (Live rep)
• FAQs/Forum

3. Nextiva

Nextiva is a robust communication platform that integrates texting and reputation management to enhance customer engagement. By combining voice, video, SMS, and online reviews, it streamlines workflows and supports businesses in managing customer interactions while maintaining a strong brand presence.

Nextiva Features

• Texting & Messaging: Enables businesses to send SMS for quick and efficient customer communication.
• Review Management: Automates review requests and monitors feedback from platforms like Google and Yelp to strengthen online reputation.
• Multi-Channel Communication: Unifies voice, text, and email in one platform for seamless customer interactions.
• CRM Integration: Syncs customer data and tracks interactions with built-in CRM tools.

Nextiva Pros

• Unified Communication: Consolidates texting, voice, and email into a single, easy-to-use interface.
• Reputation Management Tools: Automates review collection and monitoring to help businesses maintain a positive online presence.
• Highly Customizable: Offers tailored solutions, from message templates to CRM integrations, to meet business-specific needs.
• Dependable Support: Provides responsive customer service through multiple support channels.

Nextiva Cons

• Higher Pricing: Can be costly for small businesses that may not require its full range of features.
• Limited Automation: Automated text responses could be more advanced for complex workflows.
• Restricted Review Platform Integration: While it supports major review sites, the selection of integrated platforms is limited.

Nextiva Pricing

Nextiva offers a few different VoIP and business communication plans, with pricing based on features and the number of users. Here’s an overview of Nextiva’s main plans:

• Essential – Starting at $23.95 per user/month (billed annually, for 20-99 users)
• Professional – Starting at $27.95 per user/month (billed annually, for 20-99 users)
• Enterprise – Starting at $37.95 per user/month (billed annually, for 20-99 users)
• Ultimate – Starting at $67.95 per user/month (for comprehensive needs, with custom features)

Nextiva Integrations

Nextiva integration options include: 

• HubSpot
• Salesforce
• Zoho
• Workbooks
• Act!
• Goldmine

Nextiva Reviews

“Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost. Forever ongoing contract auto-renewals without notifications to the client.”

“The phone system was with a lot of technical problems. Auto attendant not working, CRM not working, SMS not working.”

Source: Capterra

Nextiva Support Channels

• Phone Support
• Email/Help Desk
• FAQs/Forum

4. Talkdesk

Talkdesk is a leading cloud-based contact center solution designed for businesses seeking an advanced alternative to Ooma. It offers AI-powered automation, omnichannel support, and seamless integrations to enhance customer interactions. With its enterprise-grade reliability and scalability, Talkdesk is ideal for companies that need more than just a basic VoIP system.

Talkdesk Features

• AI-Powered Call Routing: Uses intelligent algorithms to connect customers to the right agents quickly.
• Omnichannel Communication: Supports voice, SMS, chat, email, and social media for seamless interactions.
• Workforce Engagement Management: Includes tools for performance tracking, coaching, and scheduling.
• Speech Analytics: Provides insights from customer conversations to improve service quality.
• Customizable IVR: Allows businesses to create tailored voice menus for efficient call handling.

Talkdesk Pros

• Scalable for Growing Businesses: Easily adapts to increasing call volumes and support needs.
• AI and Automation Features: Enhances efficiency with AI-driven tools for call routing and analytics.
• Strong Security & Compliance: Meets industry standards such as HIPAA, GDPR, and PCI DSS.

Talkdesk Cons

• Higher Cost for Small Businesses: Pricing may be steep for startups and small enterprises.
• Limited Customization: Some users find the IVR and reporting features less flexible than competitors.

Talkdesk Pricing

• CX Cloud Essentials: $75 per month per user
• CX Cloud Elevate: $95 per month per user
• CX Cloud Elite: $125 per month per user
• Experience Cloud: Pricing available upon request

Talkdesk Integration

• Salesforce
• HubSpot
• Microsoft Dynamics 365
• Zoho CRM
• Slack
• Microsoft Teams
• Zoom
• Zendesk

Talkdesk Reviews

“TalkDesk has been reliable and above the rest. We started with ShoreTel and switched to TalkDesk and the improvements are not measurable.”

“I have reached out to support on several occasions. I tried to explain the problems I was having but they could not figure it out.”

Source: Capterra

Talkdesk Support Channels

• Phone Support
• Email Support
• Live Chat
• Knowledge Base
• Help Center
• Community Forums
• 24/7 Customer Support

5. Vonage

Vonage provides VoIP communication solutions, offering a variety of services, including VoIP phone systems, messaging, and video conferencing, tailored to meet diverse business communication needs. This section will assess Vonage as an alternative to other platforms like Dialpad by exploring its features, user feedback, and its overall suitability for different business requirements.

Key Features of Vonage

• Automatic Call Distribution (ACD): Automatically directs incoming calls to the appropriate agent or department, enhancing efficiency and customer satisfaction.
• Call Center Management: Offers robust tools to manage call center operations, including agent performance tracking, queue management, and performance reports.
• Call Conferencing: Allows multiple participants to join a single call, enabling effective virtual meetings and collaboration.
• Call Recording: Provides the ability to record calls for training, quality assurance, and compliance, helping improve customer interactions.
• Call Routing: Routes incoming calls based on preset criteria, ensuring calls are efficiently handled.

Vonage Pros

• Customizable Dashboard: The platform offers a flexible dashboard that users can tailor to their needs via its API, though it may be complex for smaller businesses.
• User-Friendly Interface: Designed with simplicity in mind, Vonage is easy to navigate, minimizing the learning curve for new users.
• Responsive Customer Service: Users often praise Vonage for its helpful and efficient support team, providing fast resolutions to inquiries.

Vonage Cons

• Frequent Desktop App Crashes: The desktop application may frequently crash, disrupting workflow and causing inconvenience.
• App Freezes: Users report regular freezing issues with the Vonage app, hindering communication and productivity.
• Limited Integrations: Vonage has fewer integration options with third-party software, limiting compatibility with certain business tools.
• Unfulfilled Promises: Some users feel that Vonage does not always deliver on its promises, leading to dissatisfaction.
• Compulsory Contract: Users may be required to commit to long-term contracts, limiting flexibility.

Vonage Pricing

Vonage offers a range of business communication plans, with pricing typically based on the number of users and specific features included.

• Mobile Plan – Starting at $19.99 per user/month
• Premium Plan – Starting at $29.99 per user/month
• Advanced Plan – Starting at $39.99 per user/month

Vonage Integrations

Vonage offers an API using which you can build the features you need; however, this could be a complicated process.

Vonage Reviews

“Call lag is the main issue and can become quite frustrating for our team and our customers. Also the in ability to see on screen when a call is being transferred who is transferring it to you.”

“The fact that vonage is pretty easy to use , specially if you have a team of people and users within a number of 20-30 it can be an amazing.”

Source: Capterra

Vonage Support Channels

• Phone Support
• Email/Help Desk
• FAQs/Forum
• 24/7 (Live rep)

6. OpenPhone

OpenPhone is a cloud-based business phone system designed for startups, small businesses, and remote teams. This user-friendly platform combines phone, messaging, and collaboration features into one seamless solution. Accessible on mobile devices, desktops, and web browsers, OpenPhone ensures that users can stay connected anytime and anywhere.

OpenPhone Features

• Automated Attendant: A virtual receptionist that automatically answers and directs calls.
• Automatic Call Distribution: Directs incoming calls to the most appropriate agent or department.
• Call Disposition: Allows agents to categorize and log the outcomes of calls for better tracking and follow-up.
• Call Logging: Automatically records details such as the date, time, and duration of calls for future reference.
• Call Monitoring: Enables supervisors to listen in on live calls for quality control or training purposes.
• Call Recording: Records calls for reviewing conversations or ensuring compliance with regulations.

OpenPhone Pros

• Cost-Effective with Robust Features: Offers great value by combining affordability with a strong feature set.
• Seamless Messaging: Ensures smooth and efficient text communication for businesses.
• Effortless Multi-Number Management: Allows users to easily add and oversee multiple phone numbers.
• High-Quality Audio & Intuitive App: Delivers excellent sound quality with a user-friendly iOS experience.

OpenPhone Cons

• Challenging Onboarding & Support: Users may struggle with setup and face difficulties in getting timely assistance.
• Customer Service Issues: Support policies may feel restrictive, especially when cancelling the service.
• Notification Overlaps: Automated messaging can lead to duplicate texts, causing confusion for customers.
• Number Recognition Glitches: Some platforms may not recognize OpenPhone numbers, requiring a personal number for certain tasks.

OpenPhone Pricing

OpenPhone offers different pricing options:

• Starter: $15 Per user/per month
• Business: $ 23 Per user/per month
• Enterprise: Custom Pricing

OpenPhone Integrations

OpenPhone integrates with other business software and apps which include, but are not limited to: 

• Hubspot
• Gong
• Google Contacts
• Salesforce
• Slack 

OpenPhone Reviews

“If you want a reliable long-term platform, this isn’t the one. They will shut you down in a heartbeat based on speculation. Customer service/retention means nothing to this company at all. I set it up for business use to contact and follow up with my customers however, that only lasted less than 2 days. Don’t be fooled by the price, you pay for what you get. I wouldn’t recommend this platform to my worst enemy…IT ABSOLUTELY SUCKS!!!!”

“Do NOT waste your time or business with OpenPhone – I’ve lost a lot of money“

Source: Capterra

OpenPhone Customer Support Channels

• Knowledge Base
• Phone Support
• Email Support 

7. RingOver

RingOver is a cloud-based phone system designed for businesses seeking a seamless communication solution. It combines VoIP calling, messaging, video conferencing, and CRM integrations into one intuitive platform. With features like call recording, analytics, and team collaboration tools, RingOver aims to enhance customer interactions and boost team productivity.

RingOver Features

• Virtual Phone System: Cloud-based calling with unlimited calls to multiple countries.
• Call Recording & Monitoring: Record, listen, and supervise calls for quality control.
• IVR & Call Routing: Automatically direct calls to the right department or agent.
• Voicemail & Transcriptions: Receive voicemail messages with text transcriptions.
• Messaging & Video Calls: Communicate through SMS, instant messaging, and video meetings.
• Analytics & Reporting: Gain insights into call activity, team performance, and customer interactions.
• CRM & Helpdesk Integrations: Seamlessly connect with popular CRMs and support tools.

RingOver Pros

• User-Friendly Interface: Simple setup with an intuitive dashboard.
• Affordable Pricing Plans: Competitive rates for businesses of all sizes.
• Strong Integrations: Connects easily with major CRM and business apps.
• Reliable Call Quality: High-definition voice calls with minimal disruptions.
• Scalability: Suitable for startups to large enterprises.

RingOver Cons

• Limited Automation: Workflow automation could be more advanced.
• Basic Mobile App: Some users find the mobile experience lacking features.
• Occasional Call Drops: Some reports of connectivity issues during peak hours.

RingOver Pricing

RingOver has 3 pricing plans: 

• Smart Plan – $21 per user/month
• Business Plan – $44 per user/month
• Advanced Plan – $54 per user/month

RingOver Integrations

• Salesforce
• HubSpot
• Pipedrive
• Zoho CRM
• Microsoft Teams
• Slack
• Zendesk
• Intercom
• Zapier
• Freshdesk

RingOver Reviews

“Perfect and Easy integration with our business process”

“Why would you not choose Ringover?”

Source: Capterra

RingOver Support Channels

• Help Center
• Contact Page
• Phone Support 
• YouTube Channel

8. JustCall

JustCall is a cloud-based VoIP phone system designed for sales and support teams, offering seamless calling, SMS, and automation features. It enables businesses to streamline customer interactions with integrations, analytics, and AI-powered automation, making communication more efficient and scalable.

JustCall Features

• Call Routing: Directs incoming calls to the right agents or departments for better response times.
• Call Recording: Automatically records calls for training, quality assurance, and compliance.
• IVR (Interactive Voice Response): Guides callers through self-service options to reach the right department.
• SMS Automation: Enables businesses to send automated text messages for follow-ups and reminders.
• Call Monitoring & Whispering: Supervisors can listen to live calls and provide real-time coaching.
• Predictive Dialer: Automates dialing for outbound sales, reducing idle time.
• CRM Integrations: Syncs with leading CRMs to streamline workflows.
• Voicemail Drop: Allows agents to leave pre-recorded voicemails to save time.

JustCall Pros

• Easy Setup & User-Friendly Interface: Simple onboarding process with an intuitive dashboard.
• Seamless CRM Integrations: Connects with Salesforce, HubSpot, Zoho, and more for streamlined workflows.
• Affordable Pricing for Small Businesses: Cost-effective plans compared to competitors.
• Global Calling & SMS Support: Provides international phone numbers for multi-country operations.
• Reliable Customer Support: Responsive service through chat, email, and phone.

JustCall Cons

• Limited Advanced Analytics: Reporting tools could be more in-depth for enterprise users.
• Occasional Call Quality Issues: Some users report latency and dropped calls.
• SMS Feature Restrictions: Certain automation features for texting are limited in some plans.
• No Free Plan: Lacks a completely free option, making it less attractive for startups.

JustCall Pricing Plans

• Essentials: $29/user/month
• Team: $39/user/month
• Pro: $69/user/month
• Business: Custom pricing

JustCall Integrations

• HubSpot
• Salesforce
• Zoho CRM
• Pipedrive
• Slack
• Zapier
• Freshdesk
• Intercom
• Zendesk

JustCall Reviews

“Amazing telephony solution for small businesses”

“Excellent solution and excellent customer support”

JustCall Support Channels

• Live Chat
• Email Support
• Phone Support
• Help Center & Documentation

9. Mango Voice

Mango Voice is a VoIP-based phone system designed to help businesses streamline communication. It offers cloud-based calling, messaging, and collaboration tools, ensuring flexibility and scalability for businesses of all sizes.

Mango Voice Features

• VoIP Calling: Cloud-based phone system with high-quality voice calls.
• Call Forwarding: Redirect calls to designated numbers for seamless communication.
• Voicemail to Email: Receive voicemail transcriptions in email for easy access.
• Conference Calling: Enable multiple participants in a single call.
• SMS & MMS Messaging: Send and receive text and multimedia messages.
• Mobile & Desktop Apps: Access communication tools across devices.

Mango Voice Pros

• Scalable Solution: Suitable for businesses of all sizes.
• User-Friendly Interface: Easy-to-navigate platform.
• Feature-Rich Plans: Includes essential communication tools.
• Reliable Call Quality: Ensures clear and uninterrupted conversations.

Mango Voice Cons

• Limited Integrations: Fewer third-party integrations compared to competitors.

Mango Voice Pricing

• Mango: $28.95 per user per month 
• Mango Plus: $33.95 per user per month 

Mango Voice Integrations

• Salesforce
• HubSpot
• Zoho CRM
• Slack
• Microsoft Teams
• Zapier

Mango Voice Reviews

“Great choice for our dental practices”

“Great product that is easy to use”

Mango Voice Support Channels

• Phone
• Email
• Live Chat
• Knowledge Base

10. CallHippo

CallHippo is a cloud-based VoIP phone system designed for businesses of all sizes. It enables organizations to make and receive calls globally, offering features like virtual phone numbers, call analytics, and AI-driven call management. CallHippo is particularly useful for sales and support teams, helping them streamline communication, improve customer interactions, and boost operational efficiency.

CallHippo Features

• Virtual Phone Numbers: Get local and toll-free numbers for over 50+ countries to establish a global presence.
• Smart Call Forwarding: Redirect calls to different numbers, ensuring no customer call goes unanswered.
• Call Recording: Automatically record calls for quality assurance, training, and compliance.
• Call Analytics & Reporting: Gain insights into call performance through detailed reports and analytics.
• Interactive Voice Response (IVR): Set up a multi-level IVR to efficiently direct callers to the right department.
• Power Dialer: Automate outbound calling to improve efficiency and reduce manual dialing.
• Call Conferencing: Host multi-party calls for team meetings and customer discussions.
• Voicemail to Email: Receive voicemail recordings directly in your inbox for easy follow-ups.
• Call Queue Management: Reduce wait times by managing high call volumes effectively.

CallHippo Pros

• Quick Setup: Easy to install and configure, requiring minimal technical knowledge.
• Affordable Pricing: Competitive pricing plans suitable for startups and growing businesses.
• Global Connectivity: Provides virtual numbers for international calling and global reach.
• User-Friendly Interface: Simple dashboard with intuitive navigation for easy call management.
• Scalability: Supports growing teams by allowing seamless expansion of users and features.

CallHippo Cons

• Limited Advanced Features: Some high-end functionalities, like AI-driven automation, may be limited in lower-tier plans.
• Call Quality Depends on Internet Stability: Performance may vary based on internet connectivity.
• No On-Premise Option: Exclusively cloud-based, which may not suit businesses preferring on-premise setups.
• Basic CRM Integrations: While it supports integrations, some advanced CRM functionalities may require third-party tools.

CallHippo Pricing Plans

Plans start at $20 per user/month.

CallHippo Integrations

• Salesforce
• HubSpot
• Zoho CRM
• Pipedrive
• Freshsales and more..

CallHippo Reviews

 “Excellence Service”

“Very Good Platform for connecting to World.”

Source: Capterra

CallHippo Support Channels

• Phone Support
• Email/Help Desk

11. Aircall

Aircall is a cloud-based business phone system designed for modern teams, offering seamless voice and communication solutions. It integrates with CRM and helpdesk tools, enabling businesses to streamline workflows, improve customer interactions, and scale operations efficiently.

Aircall Features

• Call Routing & IVR: Directs calls to the right agent or department automatically.
• Call Recording: Records calls for training, compliance, and quality assurance.
• Power Dialer: Automates outbound calling for increased efficiency.
• Voicemail-to-Email: Converts voicemail messages into emails for quick access.
• Real-Time Analytics: Provides insights into call performance and team productivity.
• CRM & Helpdesk Integrations: Syncs with HubSpot, Salesforce, Zendesk, and more.
• Live Call Monitoring: Supervisors can listen in and provide real-time coaching.
• Toll-Free & International Numbers: Expands business reach with local and global numbers.

Aircall Pros

• Easy to Set Up & Use: Simple interface with quick onboarding.
• Seamless Integrations: Works well with top CRMs and helpdesks.
• Reliable Call Quality: Consistent audio performance for teams.
• Collaboration-Friendly: Features like call transfer and shared inbox enhance teamwork.
• Scalability: Suitable for startups to large enterprises.

Aircall Cons

• Expensive for Small Teams: Pricing may be high for smaller businesses.
• Limited Offline Functionality: Requires a strong internet connection.
• Occasional Call Drops: Some users experience connectivity issues.
• Basic Reporting Features: Lacks advanced analytics compared to competitors.

Aircall Pricing

• Essentials: Basic calling features with limited integrations.
• Professional: Advanced analytics, CRM integrations, and call monitoring.
• Custom: Tailored solutions for enterprises with specific needs.

Aircall Integrations

• HubSpot
• Salesforce
• Zendesk
• Slack
• Pipedrive
• Zoho CRM
• Shopify
• Intercom

Aircall Reviews

“One of the best tools to do recordings”

“Aircall does everything”

Source: Capterra

Aircall Support Channels

• Live Chat
• Email Support
• Knowledge Base
• Phone Support (for higher-tier plans)

12. Grasshopper

Grasshopper is a virtual phone system designed for small businesses and entrepreneurs, helping users manage calls efficiently while keeping personal and professional communications separate.

Grasshopper Key Features

• Automated Attendant: Provides personalized greetings and directs callers to the right department or contact for better call management.
• Automatic Call Distribution: Ensures calls are routed to the appropriate agent or department, reducing wait times and improving responsiveness.
• Call Center Management: Offers tools to track agent performance, monitor live calls, and generate reports for enhanced operational efficiency.

Grasshopper Pros

• Affordable Solution: With plans starting at just $14 per month, Grasshopper is a cost-effective VoIP option for small businesses.
• Reliable Call Quality: Users appreciate its clear and uninterrupted call performance, ensuring smooth communication.

Grasshopper Cons

• Limited Customer Support: Users report challenges in receiving timely and effective assistance from Grasshopper’s support team.
• Inconsistent Text Messaging: The SMS feature is unreliable, with frequent issues in sending and receiving messages.
• Missed Calls Due to System Inefficiencies: Some users find the platform difficult to navigate, leading to missed customer interactions.
• Complex User Interface: The system’s design can be challenging for users to navigate and fully utilize.
• Lack of Advanced Analytics: Grasshopper does not offer robust analytics tools, making it difficult to track call performance metrics.
• Frequent Automatic Logouts: Users experience unexpected logouts, disrupting workflow and productivity.
• No Caller Name Display: Incoming caller names are often not shown, making call identification more difficult.
• Risk of Data Loss During Number Porting: Users may lose voicemails, call logs, and texts when transferring numbers to another provider.

Grasshopper Pricing

Grasshopper offers three pricing plans for its virtual phone system:

• Solo – $29 per month for one number and three extensions.
• Partner – $49 per month for three numbers and six extensions.
• Small Business – $89 per month for five numbers and unlimited extensions.

Grasshopper Integrations

Grasshopper integrates with a bunch of software, including:

• Skype
• Google Voice
• Zapier
• And more!

Grasshopper Reviews

“Beyond the calling, texting, and call log there are almost no features. No analytics, unique features, and overall a boring application.”

“Easy setup and most importantly the customer support is awesome. 7 help and always very helpful.”

Source: Capterra

Grasshopper Support Channels

• FAQs/Forum
• 24/7 (Live rep)
• Knowledge Base
• Email/Help Desk
• Phone Support
• Chat

13. Zoom

Zoom is a popular communication and video conferencing platform that enables video calls, webinars, and collaboration tools designed to improve communication for businesses, educational institutions, and individuals. Recognized for its intuitive interface and scalability, Zoom has become the go-to platform for remote meetings, virtual events, and online collaboration.

Zoom features

• Video Conferencing: Host high-definition video meetings with features such as virtual backgrounds, gallery view, and breakout rooms to facilitate effective collaboration.
• Webinars: Organize webinars with up to 10,000 participants, offering interactive options such as Q&A, polls, and audience engagement.
• Screen Sharing: Easily share screens, documents, or apps during meetings to enhance presentations and discussions.
• Recording and Transcription: Record meetings and webinars for future reference, with automatic transcription for easier content review.

Zoom Pros

• User-Friendly: Zoom features a simple interface, making it easy for both beginners and experienced users to navigate.
• Scalable: Perfect for both small meetings and large-scale webinars, offering flexibility to meet various business needs.
• High-Quality Video and Audio: Provides HD video and stable audio, ensuring clear communication even with large groups.
• Collaboration Tools: Tools like screen sharing, breakout rooms, and whiteboarding enhance team interaction and collaboration.
• Security Features: Zoom includes robust security options like encryption, waiting rooms, and password protection to safeguard meetings.
• Cross-Platform Compatibility: Works across various devices and operating systems, including Windows, Mac, Android, and iOS.

Zoom Cons

• Security Concerns: Despite improvements, security issues such as “Zoombombing” have raised concerns in the past.
• Free Plan Restrictions: The free plan limits meetings to 40 minutes, which may be restrictive for longer discussions.
• Resource Intensive: Zoom can require a strong internet connection and may be resource-heavy, potentially affecting performance on older devices.
• Complex Features for New Users: Some advanced features can be challenging for beginners to navigate without training or guidance.
• Audio and Video Delays: Users may experience lag during meetings, especially in high-traffic periods or with weak internet connections.

Zoom Pricing

Zoom offers several pricing plans to suit various needs

• Free Plan: $0/month
• Pro Plan: $14.99/month per host
• Business Plan: $19.99/month per host
• Enterprise Plan: $19.99/month per host
• Zoom Phone: Starting at $10/month

Zoom Integrations

Zoom seamlessly integrates with a wide range of tools and platforms, including:

• Google Calendar & Microsoft Outlook
• Slack
• Salesforce
• Dropbox 
• Zapier
• Trello & Asana 
• HubSpot 

Zoom Reviews

“Satisfactory solution”

“Great communication tool”

Source: Capterra

Zoom Support Channels

• 24/7 Live Chat Support
• Phone Support
• Help Center 
• Community Forum 
• Zoom Video Tutorials 

14. Viber

Viber is a well-known messaging and calling app that offers free communication services. With its user-friendly interface and a variety of features, Viber allows users to communicate through text, voice, and video calls. Below, we explore how Viber can enhance communication for both personal and business use.

Viber features

• Chat/Messaging: Send text messages, stickers, and multimedia files for seamless individual and group communication.
• Live Chat: Engage in real-time conversations with friends, family, or businesses, boosting communication speed and responsiveness.
• Multi-Channel Communication: Choose from text, voice, and video calls, offering flexibility to stay connected through various methods.
• Personalization: Customize chat backgrounds, stickers, and user profiles to express individuality.
• Reporting/Analytics: Access reporting tools to track communication metrics and analyze engagement for business improvement.
• Video Support: Connect face-to-face through high-quality video calls, no matter the distance.
• Batch Communications: Businesses can send messages to multiple recipients simultaneously, improving efficiency and outreach.

Viber Pros

• User-Friendly: Viber’s simple interface makes it easy to navigate, even for beginners.
• Video Calling: Standout feature offering high-quality video calls, distinguishing Viber from other VoIP apps.
• Free VoIP Service: Viber provides a free plan with essential VoIP features, making it an affordable communication tool.

Viber Cons

• Call Termination Problems: Some users report calls that don’t end even after hanging up, causing confusion and potential privacy issues.
• No Call Blocking for Unknown Numbers: Viber doesn’t allow blocking calls from unknown or unidentified numbers, which may lead to spam or unwanted calls.
• Inconsistent Call Quality: Calls may suffer from poor quality, such as dropped calls or distorted audio, especially in areas with weak or congested network coverage.
• No Option to Block Specific Contacts: Users cannot block specific contacts, leaving them vulnerable to unwanted communication or harassment.

Viber Pricing

Viber offers both free and business-oriented services, with pricing that depends on the specific use case:

1. Viber for Personal Use: Free
2. Viber Out: Pay-as-you-go rates start at around $0.01 per minute, varying by country. And other Subscriptions are available for specific countries or regions, with monthly rates starting at around $5.99 per month, offering unlimited calls to designated countries.

Viber Integrations

Viber offers integrations through Zapier.

Viber Reviews

“Does not work that well on iOS devices and lags a lot the user interface is a bit outdated and does not get calls through unless app is being used.”

“It is very easy to use, convenient and beginner-friendly and the settings are amazing and the design is very good and visually appealing.”

Source: Capterra

Viber Support Channels

• Chat

15. Dialpad

Dialpad is a cloud-based communication solution that integrates business phone systems, video conferencing, and team messaging into a single platform. With AI-driven features, Dialpad enhances productivity by providing real-time insights from voice and video calls.

Dialpad features

• Voice Intelligence: AI-powered real-time transcription and insights help users review calls and extract key details without manual note-taking.
• Unified Communications: Combines voice calls, messaging, and video conferencing in one platform, ensuring seamless communication across channels.
• Voicemail Transcription: Automatically transcribes voicemails, allowing users to quickly read missed messages.
• Call Routing and Queuing: Directs incoming calls to the right team members, reducing wait times and improving customer service.

Dialpad Pros

• User-Friendly Interface: A sleek and modern dashboard makes navigation easy and enhances user efficiency.
• AI Transcription: The AI-powered transcription feature is highly valued, allowing users to transcribe calls and take notes effortlessly.

Dialpad Cons

• Limited Advanced Call Center Features: While it offers essential call center tools, it may lack advanced functionalities like custom agent dashboards and complex queue management.
• Challenging Setup for Large Teams: Configuring Dialpad for larger teams with complex needs can be difficult and may require additional customization, delaying deployment.
• Inconsistent Call Quality: Users may experience occasional call drops or audio issues, especially in areas with poor internet connectivity or during peak usage times.
• Restricted International Calling: Dialpad’s international calling options are more limited compared to some competitors, making it less ideal for global businesses.
• Expensive for Small Businesses: The cost of plans with advanced features may be high for startups and small businesses operating on tight budgets.

Dialpad Pricing

Dialpad offers three pricing options:

• Standard: $15/user/month
• Pro: $25/user/month
• Enterprise: Custom

Dialpad Integrations

Dialpad integrates with a bunch of CRM tools, including:

• Salesforce
• HubSpot
• Zendesk
• Pipedrive
• Zoho

Dialpad Customer Support Channels

• Livechat
• Help Center
• Call
• FAQs

Dialpad Reviews

“I do wish there were more permission settings to add a user (employee) in the field and only allow them to make outgoing or incoming phone calls. Also, I think pricing should be less for a user who is out in the field who only needs limited functions.”

“The Dialpad support team has always been very helpful and responsive. It is really nice to have a reasonably priced phone system that is very simple to use and robust.”

Source: Capterra 

Dialpad Customer Support Channels

• Live chat
• Help Center
• Call
• FAQs

Why is Emitrr the best Ooma alternative?

Here are power packed features of Emitrr which makes it a best Ooma Alternative: 

Packed with Powerful Features

Emitrr gives businesses everything they need—VoIP calls, SMS automation, appointment reminders, and two-way texting. It helps streamline customer communication, making it easy to manage calls, send updates, and improve customer experience.

Smooth Customer Management & Team Collaboration

With Emitrr, businesses can easily track conversations, send follow-ups, and keep all customer details in one place. Teams can work together effortlessly using shared inboxes, call recordings, and instant notifications, ensuring nothing gets missed.

Affordable and Transparent Pricing

Emitrr offers flexible pricing plans without hidden fees. Businesses pay only for what they need, making it a budget-friendly choice compared to Ooma. It’s a great option for companies looking for advanced features at a fair price.

Reliable and Fast Customer Support

Emitrr provides 24/7 customer support via chat, email, and phone. Whether it’s a quick question or a complex issue, help is always available, ensuring businesses don’t experience delays or disruptions.

Easy Integrations for a Smoother Workflow

Emitrr connects seamlessly with CRMs, scheduling tools, and other business apps. This means businesses can automate tasks, sync customer data, and improve efficiency without struggling with complicated setups.

User-Friendly and Dependable

Emitrr is designed to be simple and easy to use. Even those with little tech experience can navigate it effortlessly. Plus, it offers reliable performance with clear calls, minimal downtime, and smooth day-to-day operations.

Which Industries are catered by Emitrr?

Emitrr boosts communication across various industries, enhancing efficiency and customer satisfaction:

Healthcare

Emitrr is designed for healthcare providers, ensuring HIPAA-compliant SMS, VoIP, and appointment reminders. It integrates seamlessly with systems like Denticon and Dentrix, simplifying follow-ups, billing, reputation management, and patient engagement.

Wellness

Emitrr supports wellness businesses, including spas, salons, and fitness centers, by automating bookings, sending reminders, and gathering feedback via SMS and email. This reduces no-shows, engages clients with personalized offers, and streamlines operations.

Education

Emitrr helps schools and colleges improve communication with bulk SMS, two-way texting, and automated reminders. It ensures that students, parents, and staff stay informed about schedules, events, and key announcements.

Legal Services

Law firms use Emitrr for secure messaging, appointment reminders, and VoIP services. It reduces administrative tasks, maintains confidentiality, and enhances client satisfaction.

Real Estate

Emitrr is ideal for real estate professionals and property managers, automating scheduling, reminders, and feedback collection. It improves communication, ensuring a seamless client experience.

Home Services

Emitrr automates job scheduling, reminders, and follow-ups for home service providers like plumbers, HVAC technicians, and cleaners. This ensures timely service and effective communication with customers.

Retail

Retail businesses benefit from Emitrr by automating order confirmations, shipping updates, and promotional messages. It boosts sales, strengthens loyalty programs, and streamlines daily operations.

Automotive

Emitrr helps automotive dealerships and service centers by automating test drive scheduling, service reminders, and follow-ups, ensuring smooth operations and improving customer retention.

Insurance

Insurance agencies use Emitrr for automating policy renewal reminders, claims updates, and bulk messaging. Two-way texting personalizes customer interactions, saving time and strengthening client relationships.

What Will The Migration From Ooma To Emitrr Look Like?

Switching to Emitrr is quick and hassle-free.

Migrating your contacts from Ooma to Emitrr is simple—just export your contacts and conversations from , send us the file, and we’ll take care of the rest. It’s that easy for a smooth transition!

You can keep your existing business phone number while gaining access to advanced features that elevate customer communication. Ready to learn more? Schedule a demo today!

FAQs

Conclusion

In the realm of Voice over Internet Protocol (VoIP) platforms, making an informed choice is crucial for businesses seeking seamless communication solutions. While Ooma is a popular option, it has its drawbacks, including unfair billing practices and subpar customer service. 

Emitrr, with its advanced texting capabilities, seamless integrations, and strong focus on customer satisfaction, not only overcomes these limitations but also sets a new standard for VoIP, making it the best Ooma alternative. Experience the future of cloud communication with Emitrr!