Top 10 VoIP Software for Medical Device Companies

Overview Of VoIP for Medical Device Companies

A missed call might not seem like a big deal. But in medical device companies? It may lead to a delayed order update, a missed pickup reminder, or a frustrated customer still waiting on how to set up their device.

Now imagine this happening a couple of times a week, or worse, every day. Poor service is not the only issue here. This is losing trust. And in this industry, losing trust often comes with serious consequences, i.e., losing customers. Your communication has to be clear, quick, and reliable. No excuses. All you need is VoIP for medical device companies.

Never heard of VoIP before? Here’s a simple video to walk you through it:

To make things easier, we have narrowed down the top 10 VoIP software for medical device companies, focusing on key features and everything else you need to make the right call.

Key Features To Look For In Medical Device Companies’ VoIP Software

Not all medical device companies’ VoIP software matches the daily communication requirements of medical device companies. You require more than a basic calling feature. VoIP software for medical device companies should be easy to use, secure, and smart to handle everything from order updates to pick reminders effortlessly. The following are the key features that you need to look for in cloud-based phone systems for medical device companies:

Call Routing and IVR

IVR (Interactive Voice Response) and smart call routing help carefully route incoming calls to the appropriate department or staff. Calls don’t need to be bounced around; they can be calling for a refill or to inquire about the status of their order. Your team operates more effectively, and customers and partners receive what they need more easily.

Voicemail Transcription

Voicemail transcription converts spoken words into readable text. No need to play messages over and over again. Scanning, prioritizing, and responding are made simple even when your team is multitasking with insurance claim readiness or addressing tech support issues. 

Check out this insightful video on 3 essential things to know about voicemail transcription:

HIPAA Compliance

HIPAA compliance is non-negotiable. Your VoIP software for medical device companies must stay HIPAA-compliant to protect sensitive medical information. From medication reminders to device setup guidance, every call and message should be secure and meet healthcare data protection standards.

End-to-End Call Encryption

Security starts at the first ring. End-to-end encryption protects the information in your call from being intercepted; it can be a conversation about missed deliveries or maintenance and replacement alerts. With this feature offered by

Security starts at the first ring. End-to-end encryption protects the information in your call from being intercepted; it can be a conversation about missed deliveries or maintenance and replacement alerts. With this feature offered by cloud-based phone systems for medical device companies, all your calls are protected from start to finish.

Video and Audio Conferencing

Need to walk a customer through product education or troubleshoot a setup issue live? Built-in video and audio conferencing allows you to do it face-to-face—or voice-to-voice—without switching apps. This feature of a cloud-based phone system for medical device companies is a seamless way to solve problems and offer better support.

Real-Time Call Analytics and Reporting

Do you want to know how many calls went unanswered this week or what problems keep coming up? You can make better decisions by using these real-time call analytics and reporting to gain insight into call patterns, team performance, and communication bottlenecks.

AI-Powered Call Management

AI in VoIP software for medical device companies saves your staff from tasks like call sorting and response suggestions. Secure VoIP for medical industry can save time and minimize human error by prioritizing urgent refill calls, automating appointment reminders, and analyzing conversation characteristics.

Call Recording

With call recording offered by secure VoIP for medical industry, you always have a record. Be it confirming a delivery tracking update or reviewing how a tech support call was handled, recordings help with training, accountability, and keeping a clear communication trail.

Mobile App Access

When someone steps away from their desk, support doesn’t end. For teams managing on-site visits or handling urgent order updates, remote VoIP software for medical device companies enables your team to manage calls, send SMS reminders, and keep in contact on the go.

SMS and Text Automation

Without any manual effort, automated SMS reminders offered by auto-attendant VoIP for healthcare suppliers help you to nudge your customers about things like refill notifications, device setup instructions, and pickup times. VoIP for medical equipment suppliers is more convenient for your clients and faster for your staff.

Security & Compliance Requirements For Medical Device Companies’ VoIP Software

Calls can be somewhat informal, but for medical device companies, they frequently entail confidential information, prescription updates, or discussions about insurance. It must all be tracked and protected by the VoIP software for medical device call centre services. Here are some security and compliance requirements that you need to consider:

Ensures all communication meets healthcare data protection standards.

Strict guidelines for protecting the privacy of healthcare data must be followed when handling calls and messages. To protect patient data during refill calls, shipping status updates, or tech support chats, VoIP software for medical device companies must stay HIPAA-compliant.

Limits access to sensitive call data based on team roles.

Not every member of your team should be able to see everything that happens. Role-based access control should be provided with the VoIP software for medical device companies, giving only appropriate members the ability to carry out sensitive tasks like insurance claim preparation.

Protects call history with encryption and secure cloud storage.

Make sure voicemails, call logs, and other communications are all encrypted, besides being stored. Secure cloud storage protects your data from breaches or accidental leaks, so missed deliveries or maintenance alerts stay confidential and retrievable.

Tracks all user actions for accountability and regulatory checks.

Your auto-attendant VoIP for healthcare suppliers should record every action, including who handled tech support, who updated a shipping status, and who answered which refill call. This traceability offered by auto-attendant VoIP for healthcare suppliers makes audits and regulatory checks easier and increases accountability within your medical device company.

Integrations Required For VoIP Software Medical Device Companies

The below list of integrations is what makes your VoIP for remote medical device teams go from a basic tool to a fully functional part of your medical device company’s workflow. They are a part of how your teams stay on schedule, how your data stays consistent, and your communication is sharp across channels, from internal updates to customer-facing alerts.

EHR (Electronic Health Records)

Connecting to Electronic Health Records means your VoIP software for medical device call centre service will be able to pull patient- or client-specific data directly out of medical records, allowing you to automate pill reminders, device setup instructions, or follow-ups without any re-input of data. Here are a few widely used EHR systems that your VoIP software for medical device companies should integrate with:

• Athenahealth
• Epic 
• Cerner 

RCM (Revenue Cycle Management)

Integrating your VoIP phone system with RCM tools will enable you to automate notifications concerning insurance readiness, billing follow-ups, and pre-authorization alerts. VoIP for remote medical device teams accelerates revenue cycles and ensures no important financial process is overlooked in the wake of poor communication. Below are the common RCM tools:

• Trumpia 
• ClickSend 

Marketing Automation

The mentioned integrations let you target your medical device users by prior interactions, type of product, or service history. What this means is that you can pass refill calls, product education content, or service reminders to the accurate audience at the right time without having to do it manually every time.

• Mailchimp 
• Hubspot 

Clinical Trial Management Systems

Syncing with clinical trial systems enables automatic outreach to trial subjects, like flash messages for device pickups, shipping update notices, or tips on how to fix issues. It facilitates the participants to remain informed and interested as well as reduces the administrative burden of coordinators.

• Twilio

How To Choose the Right VoIP Software For Medical Device Companies

VoIP software for medical device call centre service is not a one-size-fits-all deal. A company shipping blood sugar monitors might have different needs than one offering surgical equipment. Some teams need tight coordination between technical support and delivery, while others rely heavily on onboarding and maintenance calls. The ideal VoIP for remote medical device teams depends on how your team works, who your customers are, and how promptly you need to move.

Before you go ahead with VoIP software for medical device companies, it is essential to evaluate which VoIP for medical equipment suppliers will genuinely improve your daily communication for both your team and your customers. 

HIPAA Compliance & Call Encryption

Your VoIP software for medical device call centre services must support healthcare-grade security. Look for end-to-end call encryption and phone systems for healthcare product distributors that help your business stay HIPAA-compliant. Patient communication, shipping details, and medication reminders should always be protected when it comes to VoIP for medical equipment suppliers.

Seamless Integration with EHR, CRM & RCM Tools

Your VoIP system should easily connect with the platforms your team already uses, such as EHR, CRM, and RCM tools. Phone systems for healthcare product distributors make it easier to update order status, track deliveries, and respond to insurance queries without switching tabs or re-entering data.

Scalable for Remote & Growing Teams

Whether your team is expanding or working across different locations, the VoIP software for medical device companies should grow with you. With global calling for medical device suppliers, you can also add users, set custom roles, and manage everything from a unified dashboard.

User-Friendly Interface & Fast Onboarding

A clean interface offered by VoIP calling for medical sales teams can save hours. Your team should be able to start using the platform with minimal training, taking calls, logging shipping status, or responding to tech support queries without any confusion.

AI Features Like Smart Call Routing & Voice Analytics

AI helps route calls smartly and gives you insight into patterns such as missed deliveries, repeated refill requests, or setup issues. These features offered by this VoIP calling for medical sales teams save time and help your team respond better.

Reliable Customer Support

If your phone line goes quiet, support shouldn’t. Choose a VoIP software for medical device companies that responds quickly and understands the kind of support medical device companies need, particularly during critical service calls or product education queries.

Voicemail-to-Text & Auto Transcription

Voicemail to text helps your team catch every detail of the call without replaying messages. It can be a maintenance alert or device onboarding request; voicemail transcription makes everything easy to read, track, and follow up on.

Automated Follow-Ups & Call Reminders

Set up reminders for appointments, deliveries, or device maintenance. Automation offered by a HIPAA-compliant VoIP solution takes care of the routine stuff so that your team can focus on helping, and your customers don’t miss a refill call or a quick setup guide.

Real-Time Reporting & Insights

Track performance across teams with a HIPAA-compliant phone system. See how many support calls were completed, where delays are happening, and how customers are interacting. A HIPAA-compliant VoIP solution helps you make decisions by analyzing the data.

Transparent Pricing with Scalable Plans

You should always know what you are paying for. Go for VoIP software for medical device call centre service that shows all costs upfront, without any hidden charges. Flexible plans and a Cloud-based VoIP phone system for healthcare that can grow with your business, so you only pay for the features you specifically need.

Top 10 VoIP Software For Medical Device Companies

1. Emitrr
2. NUACOM
3. RingRx
4. VirtualPBX
5. Nextiva
6. CallHippo
7. Vonage
8. OhMD
9. CareCloud
10. Spruce Health

1. Emitrr : Best VoIP Competitor

Emitrr is an AI-powered VoIP software for medical device companies. This VoIP for remote medical device teams helps streamline communication with healthcare providers, hospital procurement teams, vendors, and internal departments. Emitrr makes certain that all your communication is secure, efficient, and HIPAA compliant. With built-in AI automation, this cloud-based VoIP phone system for healthcare can instantly respond to all your routine queries, freeing up your team to focus on more complex requests. It also helps automate appointment reminders for demos, follow-ups on supply orders, and onboarding support for new clients or healthcare partners.

Key Features of Emitrr:

• AI-powered assistant
• Engage in secure conversations with patients through secure text messaging 
• Send HIPAA-compliant SMS reminders and confirmations 
• Allow patients to schedule their appointments through online appointment scheduling 
• Manage access control, location access, and interoperability
• Set up real-time alerts and manage message lifespan
• Assign conversations to team members and add notes 
• Integrate with 500+ EHRs to streamline workflows 
• Schedule important messages for later 
• Launch SMS marketing campaigns 

Pros of Emitrr:

• HIPAA and TCPA-compliant 
• Easy to set up and use 
• Ample integration options 
• Cost-effective
• Excellent customer service

Cons of Emitrr:

• More robust texting capabilities are coming soon!

Pricing of Emitrr:

Two plans are available for Emitrr VoIP prices, with custom plans available based on team size and features. You need to contact Emitrr Support for a customized quote.

• Standard Plan ($20/user/month): Includes 1,000 call minutes, mobile access, call routing, call queues, recording, and business hours configuration. Ideal for smaller hospitals or clinics that require essential, cost-effective VoIP features to streamline internal and patient communication.
• Professional Plan ($25/user/month): Adds advanced tools like IVR menus, call transcription, automatic text replies for missed calls, conference calling, and full HIPAA compliance. Perfect for medium to large hospitals looking for secure, scalable communication with enhanced patient engagement and operational control.

Emitrr Ratings and Customer Reviews:

Emitrr is rated 4.7 on G2 and 4.8 on Capterra, and here’s what customers are saying about the platform:

Emitrr Support Channels:

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

2. NUACOM

NUACOM is a cloud-based VoIP system that offers a flexible setup for businesses managing large volumes of calls. This VoIP for medical equipment suppliers is known for its detailed call management features, making it suitable for medical device companies that handle daily service requests, delivery updates, and ongoing customer support. Let’s have a quick look at this medical device company VoIP software:

Key Features of NUACOM:

• Call routing and IVR with custom flows
• Call analytics and reporting
• Voicemail-to-email
• CRM integration
• Click-to-call browser extension

Pros of NUACOM:

• Easy to set up and manage
• Clear call quality and uptime
• Supports remote and distributed teams

Cons of NUACOM:

• Limited SMS capabilities
• Mobile app experience can be inconsistent
• Fewer healthcare-specific tools compared to competitors

Pricing of NUACOM:

• Pricing for this cloud-based VoIP phone system for healthcare starts at around $20 per user/month.

NUACOM Ratings and Customer Reviews:

This phone system for healthcare product distributors is rated 4.8 on G2 and 4.8 on Capterra, and here’s what customers are saying about this medical device company VoIP software:

NUACOM Support Channels:

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

3. RingRx

RingRx is a VoIP phone system that offers secure, HIPAA-compliant calling and messaging solutions. Reduce call handling issues or improve patient communication; This phone system for healthcare product distributors brings together voice, voicemail, and text into one medical-grade platform. Let’s have a quick look at this Cloud-based VoIP phone system for healthcare:

Key Features of RingRx:

• HIPAA-compliant VoIP calling
• Auto attendant and call routing
• Encrypted voicemail-to-email
• Call logs and recordings

Pros of RingRx:

• Built for healthcare
• All-in-one solution
• Easy to manage

Cons of RingRx:

• Limited EHR integrations
• Texting feature is limited to certain plans

Pricing of RingRx:

The basic plan of this medical device company VoIP software will cost you around $19 per user/month.

RingRx Ratings and Customer Reviews:

This global calling for medical device suppliers is rated 4.7 on G2 and 4.7/5 on Capterra, and here’s what customers are saying about the platform:

RingRx Support Channel:

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support

4. VirtualPBX

VirtualPBX offers a flexible VoIP calling for medical sales teams with robust features and customizable call routing tools for medical device companies that need consistent communication across teams, from order updates to tech support, while maintaining data security. Let’s have a quick look at this HIPAA-compliant VoIP solution:

Key Features of VirtualPBX:

• Advanced call routing and auto-attendant
• Voicemail transcription
• Call recording and analytics
• Mobile and desktop apps
• HIPAA-compliant VoIP (available on select plans)

Pros of VirtualPBX:

• Strong customization for call flows
• Affordable plans for smaller teams
• Offers HIPAA-compliant options

Cons of VirtualPBX:

• Some features only available in higher-tier plans
• User interface may feel outdated
• Limited AI functionality compared to newer tools

Pricing of VirtualPBX:

Pricing plans of this VoIP calling for medical sales teams start at $19/user/month.

VirtualPBX Ratings and Customer Reviews:

This HIPAA-compliant phone system is rated 4.1 on G2 and 4.7 on Capterra, and here’s what customers are saying about the platform:

VirtualPBX Support Channels:

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

5. Nextiva

Nextiva is a widely used VoIP platform known for its stability, integrations, and business-friendly tools. This Medical office phone system is suitable for medical device companies that manage multiple departments and need consistent communication across sales, service, and support. Here are other details about this HIPAA-compliant VoIP solution:

Key Features of Nextiva:

• Auto-attendant and smart call routing
• Voicemail-to-email and transcription
• CRM and EHR integrations
• Team messaging and video conferencing
• Call analytics and reporting dashboard

Pros of Nextiva:

• Strong uptime and call quality
• Easy to scale across locations
• Centralized platform for voice, text, and video

Cons of Nextiva:

• HIPAA compliance is only available on enterprise plans
• Higher pricing compared to some competitors
• The interface can feel complex for first-time users

Pricing of Nextiva:

Nextiva pricing starts at $23.95/user/month.

Nextiva Ratings and Customer Reviews:

This HIPAA-compliant VoIP solution is rated 4.5 on G2 and 4.6 on Capterra, and here’s what customers are saying about the platform:

Nextiva Support Channels:

• Email/Help Desk
• FAQs/Forum
• Phone Support

6. CallHippo

CallHippo is a cloud-based VoIP platform designed to streamline business communications. For medical device companies managing high volumes of customer interactions, this Cloud-based VoIP phone system for healthcare offers tools to enhance call efficiency and team collaboration. Here are other details about this HIPAA-compliant VoIP solution:

Key Features of CallHippo:

• Call forwarding, call queuing, and voicemail
• Smart call routing and Power Dialer
• Call analytics and reporting dashboard
• Call recording and monitoring

Pros of CallHippo:

• Easy to set up and start calling
• Offers real-time call analytics
• Works well for remote teams and support functions
• Includes a power dialer for faster outbound calling

Cons of CallHippo:

• Mobile app performance can be inconsistent
• CRM integrations are limited to higher-tier plans

Pricing of CallHippo:

CallHippo pricing plans start at $18 per user/month for basic calling features.

CallHippo Ratings and Customer Reviews:

This cloud-based VoIP phone system for healthcare is rated 4.4 on G2 and 4.4 on Capterra, and here’s what customers are saying about this medical device company VoIP software:

CallHippo Support Channels:

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

7. Vonage

Vonage is a cloud-based VoIP solution built to support fast, secure, and scalable business communication. For medical device companies handling high volumes of customer support, service calls, or internal coordination, this cloud-based phone systems for medical device companies offers flexible calling features, secure call management, and strong integration options. Here are some quick details about this cloud-based phone system for medical device companies:

Key Features of Vonage:

• VoIP calling with virtual numbers and extensions
• Smart call routing and forwarding to the right team member
• Call flip, call hold, and visual voicemail
• Real-time call analytics and dashboard monitoring
• Voicemail transcription and call recording

Pros of Vonage:

• Reliable international calling network with high uptime
• Easy to use across mobile, desktop, and desk phones
• Built-in tools for team collaboration (voice, video, and messaging)
• Strong CRM integration options for medical sales and support teams

Cons of Vonage:

• Advanced features may require more expensive plans
• Support quality may vary depending on region and plan
• Setup can be slightly technical without onboarding support

Pricing of Vonage:

Vonage pricing plans start at $19.99 per user/month.

Vonage Ratings and Customer Reviews:

This cloud-based phone system for medical device companies is rated 4.3 on G2 and 4.3 on Capterra, and here’s what customers are saying about this cloud-based phone systems for medical device companies:

Vonage Support Channels:

• Email/Help Desk
• FAQs/Forum
• Phone Support
• 24/7 (Live rep)

8. OhMD

OhMD is built specifically for healthcare communication. This secure VoIP for medical industry focuses on HIPAA-compliant messaging, voice, and video communication to help medical teams connect with patients, providers, and vendors securely. Medical device companies can use this auto-attendant VoIP for healthcare suppliers for appointment reminders, follow-ups, service coordination, and patient interactions without compromising compliance. Let’s have a quick look at this secure VoIP for medical industry:

Key Features of OhMD:

• HIPAA-compliant messaging and VoIP calling
• Voice, text, and video chat options
• Appointment reminders and follow-ups via text
• Broadcast messaging to multiple contacts
• EHR integration and patient sync
• Auto-replies and message templates

Pros of OhMD:

• Built for healthcare and compliance needs
• Simple interface for non-technical teams
• Strong text communication features
• Good for managing patient- and service-side conversations

Cons of OhMD:

• May not be ideal for high-volume inbound calling
• Some features are limited to higher-tier plans
• VoIP features are less advanced than larger platforms

Pricing of OhMD:

This VoIP for remote medical device teams offers a free plan with limited features. Paid plans offered by this secure VoIP for medical industry start from $15 per user/month.

OhMD Ratings and Customer Reviews:

This VoIP for medical equipment suppliers is rated 4.8 on G2 and 5.0 on Capterra, and here’s what customers are saying about the platform:

OhMD Support Channels:

• Email/Help Desk
• Phone Support
• Chat

9. CareCloud

CareCloud is a robust healthcare platform that includes medical practice management, EHR, and telehealth tools. For medical device companies, it can be a helpful choice if integrated communication, VoIP, and patient engagement features are required in one place. Here are other details about this secure VoIP for medical industry:

Key Features of CareCloud:

• VoIP calling within the telehealth suite
• Integrated practice management and scheduling
• Patient communications via text, voice, and email
• Real-time alerts and call updates
• Secure storage of communication history
• EHR and billing system built-in

Pros of CareCloud:

• All-in-one platform with VoIP, EHR, and billing
• Streamlined communication with providers and teams
• Scalable for larger medical networks or device suppliers

Cons of CareCloud:

• Best suited for clinics or providers, not pure sales teams
• It can be complex to set up without IT support
• VoIP features may feel secondary to core EHR tools

Pricing of CareCloud:

Pricing for this auto-attendant VoIP for healthcare suppliers is available on request and is usually customized based on your needs and the size of your operation.

CareCloud Ratings and Customer Reviews:

This phone system for healthcare product distributors is rated 3.3 on G2 and 3.6 on Capterra, and here’s what customers are saying about this auto-attendant VoIP for healthcare suppliers:

CareCloud Support Channels:

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support

10. Spruce Health

Spruce Health combines secure VoIP calling, messaging, and telehealth tools under one HIPAA-compliant platform. This global calling for medical device suppliers is made for modern healthcare communication, making it ideal for medical device call centre services companies managing both patient-facing and B2B coordination. The app-based setup offered by this VoIP calling for medical sales teams supports remote workflows and multi-channel communication. Here is a quick look at this HIPAA-compliant phone system:

Key Features of Spruce Health:

• HIPAA-compliant VoIP, video calls, and texting
• Unified team inbox for shared communication
• Auto-replies and after-hours settings
• Tagging, notes, and internal team chat
• Mobile and desktop access
• Integration with EHRs and external apps

Pros of Spruce Health:

• Clean user experience on both mobile and desktop
• Excellent support for small and mid-size medical teams
• Built-in VoIP plus messaging and telehealth features

Cons of Spruce Health:

• Limited CRM integrations
• Might not scale easily for very large teams
• Occasional syncing delays reported

Pricing of Spruce Health:

VoIP for remote medical device teamsPricing for this VoIP for medical equipment suppliers starts at $24 per user/month.

Spruce Health Ratings and Customer Reviews:

This HIPAA-compliant phone system is rated 4.7 on G2, and here’s what customers are saying about the platform:

Spruce Health Support Channels:

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support

Why Emitrr Is The Best Medical Device Companies’ VoIP Software

​​Emitrr, the best phone systems for healthcare product distributors, understands that medical device companies deal with high volumes of calls, including order tracking, service requests, delivery reminders, and support questions. A single missed call can mean a delay in getting a patient their oxygen concentrator or confusion about a scheduled setup. And these failed communications affect how people experience your service and how much they trust it.

VoIP for medical device call centre services should help teams stay responsive without getting overwhelmed. With Emitrr’s VoIP phone system, you can count on calls reaching the right person, updates being sent on time, and your team staying focused on supporting your customers without getting caught up in missed calls or scattered messages.

Built for Medical Device Operations

Emitrr, the best VoIP for medical device call centre services, matches the pace and pressure of medical device logistics by handling everything from refill calls to device setup coordination. This VoIP phone system helps teams keep communication sharp and organized, even on their busiest days.

HIPAA-Compliant and Secure

Emitrr offers VoIP security for medical device companies with full HIPAA-compliant communication. Sensitive call data, voicemail, and messages are encrypted and stored safely. This medical device company VoIP software offers HIPAA-compliant VoIP and protects both patient privacy and your company’s compliance.

AI-Powered Call & Message Routing

This phone system for healthcare product distributors also offers an AI receptionist that answers and routes calls smartly based on caller intent, urgency, or language. Patients looking for common support or status updates get help faster with a HIPAA-compliant phone system, while your team stays focused.

Unified Inbox for Calls and Texts

Track every interaction from calls, texts, and voicemails in one dashboard with this medical device company VoIP software. When a patient replies to an order update via SMS or calls about a delivery tracking question, your team sees it in one place.

Smart Follow-Ups on Missed Calls

Emitrr, the best cloud-based phone systems for medical device companies, instantly triggers an automated text or voicemail reply, helping you stay on top of conversations. Say a patient misses a maintenance reminder; this phone system for healthcare product distributors helps you reconnect without delay.

Voicemail Transcription

All voicemails are automatically transcribed, so your team doesn’t need to replay every message. Instead, with cloud-based phone systems for medical device companies, they can quickly scan through missed refill requests or questions about insurance claim readiness.

Automated Service & Training Reminders

Use automated text messaging to send out device training instructions, onboarding checklists, or service alerts. It helps keep customers informed without tying up your support team.

Watch how effortless messaging can be on Emitrr with AI agent Sarah –

EHR, CRM & RCM Integrations

Emitrr’s VoIP CRM integration helps you connect your phone system directly with the tools you already use. Updating patient profiles or syncing claim records, everything runs smoother and faster.

Remote and On-Site Team Access

If someone is working from HQ or visiting a hospital, Emitrr makes it easy to stay connected. The mobile and desktop apps of VoIP calling for medical sales teams allow full access to calls, messages, and analytics on the go.

Easily Scales Across Locations

Adding a new service center or launching another location? Emitrr scales easily with your growth. Without any hassle of setting up new systems.

Quick Setup, Easy to Use

Emitrr doesn’t take weeks to onboard. The interface of global calling for medical device suppliers is intuitive and designed for busy teams. You do not need long training sessions. Your staff can start using it with minimal help.

High-Quality Calls with 99.99% Uptime

Call clarity and reliability matter. Emitrr, the best global calling for medical device suppliers, delivers crisp audio, even in high-volume times. With 99.99% uptime, your support lines don’t drop, keeping conversations and trust intact.

Transparent Pricing, No Surprises

Plans offered by this HIPAA-compliant phone system are clear and straightforward. You will not find hidden charges for features you didn’t ask for. Starting small or scaling big, there is a pricing tier that fits.

Healthcare-Specific Customer Support

Emitrr understands HIPAA, healthcare workflows, and patient communication. With a support team trained to assist with real medical device communication issues.

AI Analytics for Call Performance & Engagement

From tracking how fast calls are answered to spotting which issues get the most voicemails, Emitrr gives you deep insights into performance. You can use this feature offered by this global calling for medical device suppliers to train your team better or optimize support hours.

Frequently Asked Questions

Conclusion

You are one step closer to choosing the best VoIP software for your team now that you have all the information you need, with a solid list of VoIP software for medical device companies. If you are looking for a global calling for medical device suppliers that is secure, healthcare-ready, and easy to use, Emitrr’s VoIP software checks all the boxes. It is designed to keep your team focused on the important things by keeping your communication structured, compliant, and clear. Want to see how it works? Schedule a free demo with Emitrr and take a closer look.