Top 10 Zocdoc Alternatives For Your Practice

Introduction

Running a healthcare practice today isn’t just about treating patients; it’s about managing time, communication, and technology, all while keeping your schedule full. For years, Zocdoc has been one of the go-to platforms for helping patients book appointments online. It made healthcare more accessible and helped providers grow their visibility. But for many clinics, the experience hasn’t been perfect. Between high fees, limited customization, and constant competition for visibility, Zocdoc can sometimes feel more like a middleman than a true partner.

In this blog, we’ll explore why so many clinics are making the switch, what features to look for in a Zocdoc alternative, and which platforms are setting new standards for patient engagement and practice growth. If you’re looking for a simpler, smarter, and more affordable way to manage your patient experience, you’re in the right place.

What is Zocdoc?

Zocdoc is an online healthcare marketplace that helps patients find doctors, book appointments, and access telehealth services in one place. It allows users to search for medical professionals by specialty, location, insurance, and availability, then book appointments instantly without calling the clinic.

For healthcare providers, Zocdoc acts as both a scheduling and marketing platform, helping them attract new patients through its directory listings and patient reviews. While it’s convenient for patients, some practices find it expensive and less flexible, which is why many look for Zocdoc alternatives that offer more control, affordability, and better integration with their existing systems.

Zocdoc Features

• Online Appointment Booking: Zocdoc allows patients to search for doctors and book appointments instantly based on specialty, insurance, location, and availability.
• Doctor and Specialist Directory: It offers a large online directory where patients can browse verified profiles of healthcare providers, complete with reviews, ratings, and credentials.
• Patient Reviews and Ratings: Patients can read and leave patient reviews after their visits, helping others make informed choices and giving providers a way to build credibility.
• Insurance Filtering: Zocdoc lets users filter doctors by accepted insurance plans, making it easier for patients to find in-network providers.
• Calendar Integration: The platform syncs with doctors’ schedules so patients can view real-time availability on calenders and avoid double bookings.
• Telehealth Appointments: Zocdoc supports virtual visits, allowing patients to connect with doctors online for consultations and follow-ups.
• Appointment Reminders: It sends automated email and text reminders to patients about upcoming appointments, helping reduce no-shows.
• Mobile App Access: Zocdoc’s mobile app gives patients the convenience of finding doctors, booking appointments, and checking reminders anytime, anywhere.
• Profile Management for Providers: Doctors can customize their Zocdoc profiles with photos, bios, and credentials to attract more patients.
• Patient Intake and Scheduling Management: The platform simplifies scheduling and helps practices manage new patient intake, freeing up staff time for in-person care.
• Review Moderation Tools: Providers can monitor and respond to patient feedback, maintaining their online reputation directly through the platform.
• Marketing and Visibility Boost: Listing on Zocdoc helps healthcare professionals increase visibility by appearing in searches made by local patients.
• Secure Messaging and Patient Communication: Zocdoc enables limited secure communication between patients and providers before appointments for simple queries or updates.
• Multi-Device Accessibility: Zocdoc works across web and mobile devices, ensuring easy access for both patients and providers at any time.

Zocdoc Pros

• Convenient Online Booking: Zocdoc makes it easy for patients to find and book appointments anytime without having to call the clinic. This convenience helps attract more tech-savvy patients who prefer online scheduling.
• Large Patient Reach: With millions of users searching for healthcare providers every month, Zocdoc gives doctors and clinics significant online visibility. It helps new or smaller practices reach patients who might not find them otherwise.
• Verified Patient Reviews: Zocdoc’s review system builds trust by allowing patients to share honest feedback about their experiences. These verified reviews can enhance a provider’s reputation and attract new patients.
• Real-Time Availability: The platform shows live appointment openings based on the doctor’s actual schedule, making it easy for patients to find and book the next available slot.
• Insurance Compatibility Filtering: Patients can filter providers based on accepted insurance plans, saving time and reducing confusion about coverage. This feature makes Zocdoc more user-friendly for both patients and providers.
• Telehealth Support: Zocdoc supports virtual visits, giving patients flexibility to consult with doctors from home. This is especially useful for follow-ups or non-urgent care.
• Easy Profile Management for Providers: Doctors can manage their online profiles by adding photos, bios, credentials, and accepted insurances. A well-crafted profile can help attract more patients.

Zocdoc Cons

• High Pricing and Hidden Fees: Zocdoc can be expensive for small practices due to its per-booking fees and unpredictable pricing model. Some providers also report hidden costs or unclear billing structures that make budgeting difficult.
• Limited Control Over Patient Relationships: Because patients book through Zocdoc’s platform, clinics don’t always have direct access to patient data or long-term relationships. This can make it harder to retain patients outside the platform.
• Competition Within the Platform: Zocdoc lists multiple providers side by side, which means practices often compete for visibility and new patients in the same area. This can make it difficult for smaller clinics to stand out.
• Inconsistent Return on Investment: Not all practices see a steady flow of new patients from Zocdoc, making the cost-to-benefit ratio unpredictable. Some providers feel the results don’t always justify the expense.
• Charges for No-Shows or Cancellations: Even if a patient cancels or doesn’t show up, some providers still get charged. This policy can frustrate clinics and impact profitability.
• Limited Customization Options: Zocdoc’s platform doesn’t allow much customization for booking pages, forms, or communication. Practices must work within the platform’s design, limiting branding opportunities.
• Dependence on Zocdoc’s Platform: Since most interactions happen on Zocdoc, providers become dependent on it for bookings and visibility. If they stop using the service, their online reach may drop suddenly.
• Mixed Customer Support Reviews: While some users report good experiences, others find Zocdoc’s customer support slow or unresponsive when handling technical or billing issues.
• Data Sharing Concerns: Because patients and providers interact through Zocdoc, some clinics worry about who owns the data and how it’s used. This can be a concern for practices focused on patient privacy.

Zocdoc Pricing

Free basic listing, commission fees for new patient bookings (typically 3-5% of appointment value), premium features start at $300+ monthly.

Zocdoc Integrations

Limited EHR integrations, basic calendar synchronization, and select practice management systems.

Zocdoc Customer Support Channels

• Help Center
• Email Support
• Phone Support
• Live Chat Support
• Provider Support Portal
• Contact Form on Website
• Social Media Support (LinkedIn, Twitter, Facebook)

Zocdoc Ratings

No Zocdoc ratings are available. 

Zocdoc Reviews

No Zocdoc reviews are available. 

Why Do Businesses Seek a Zocdoc Alternative?

Many healthcare providers and small clinics are now exploring Zocdoc alternatives due to issues related to cost, customization, and system flexibility. Here’s why more businesses are choosing options that are similar to Zocdoc but offer better performance and value.

Pricing Challenges for Small Teams

Zocdoc’s pricing can be costly and unpredictable, especially for small practices. Many clinics pay per new patient booking, which can quickly increase monthly expenses even when patients cancel or don’t show up. For this reason, smaller teams often look for affordable alternatives to Zocdoc or a replacement for Zocdoc that offers transparent and fixed pricing plans.

Limited Customization Capabilities

Zocdoc provides convenience, but it limits how much a practice can customize its booking experience. Providers have little control over branding, patient forms, and patient flow. Many healthcare businesses prefer Zocdoc alternatives or apps like Zocdoc that allow them to personalize their scheduling process and maintain their brand identity.

Scalability Limitations

As practices grow, Zocdoc can become challenging to scale across multiple providers, locations, or specialties. Managing larger teams within the platform may not always be seamless. That’s why expanding clinics often turn to a Zocdoc competitor that supports growth, scalability, and multi-location management.

Lack of Key Features

Some practices find that Zocdoc features do not fully meet their operational needs. Missing tools such as AI-based scheduling, automated reminders, or advanced reporting can limit efficiency. Many clinics now seek AI-based Zocdoc alternatives that include automation, analytics, and better patient communication features.

Complex User Experience

While Zocdoc is widely used, some patients and staff find the platform’s interface complicated or unintuitive. This can lead to booking mistakes or extra administrative work. Healthcare providers often look for doctor appointment app alternatives that are easier to use and offer a smoother experience for both patients and staff.

Integration Constraints

Zocdoc doesn’t always integrate smoothly with existing healthcare appointment booking software or patient scheduling software. When systems don’t connect properly, it creates unnecessary manual work. Many practices prefer similar to Zocdoc platforms that integrate easily with EMR systems, billing tools, and communication software.

What Features To Look For In a Zocdoc Alternative?

When choosing a Zocdoc alternative, look for tools that not only attract new patients but also make scheduling, communication, and management more efficient. The best platforms combine automation, customization, and integration to simplify daily operations and improve patient satisfaction.

Online Booking

A strong Zocdoc replacement should let patients online schedule appointments anytime, from any device. This feature eliminates phone tag and helps you stay competitive with apps similar to Zocdoc. Easy online booking builds trust and convenience for both patients and staff.

Appointment Rescheduling and Cancellations

Unlike some Zocdoc competitors, modern platforms allow patients to reschedule or cancel appointments easily. This flexibility reduces missed visits and creates a smoother experience. It’s one of the most patient-friendly features in healthcare appointment booking software.

Calendar Synchronization

The best Zocdoc alternatives automatically sync with Google, Outlook, or Apple calendars. This ensures your schedule stays up to date in real time, avoiding mix-ups. For busy clinics, seamless syncing is a must-have feature in patient scheduling software.

Double Booking Prevention

A true Zocdoc competitor prevents overlapping bookings by updating your calendar instantly. It ensures that every time slot is assigned correctly, saving time and avoiding confusion. This feature keeps your practice efficient and error-free.

Automated Confirmations

AI-based Zocdoc alternatives excel at sending instant booking confirmations via text or email. Patients appreciate quick responses, and clinics benefit from fewer scheduling errors. This simple automation enhances the overall patient experience.

Appointment Reminders

The best Zocdoc alternative automatically reminds patients of their appointments. Whether through SMS or email, this feature helps reduce no-shows and keeps your day running smoothly. It’s an essential tool for practices that want to perform better than Zocdoc in retention.

Workflow Customization

Zocdoc competitors often provide flexible workflows that can adapt to your clinic’s needs. Customizable automation lets you decide how bookings, reminders, and follow-ups run. This helps your team save time while improving the patient journey.

EMR Integration

A HIPAA-compliant Zocdoc alternative should integrate directly with your Electronic Medical Records (EMR) system. This ensures that all patient data flows seamlessly, reducing administrative tasks. Integration makes your operations more accurate and efficient.

EHR Integration

If your clinic uses Electronic Health Records, choose a Zocdoc replacement that connects with them easily. It ensures your data stays consistent across platforms. This type of integration is crucial for any healthcare appointment booking software.

Practice Management Integration

Many practices choose a Zocdoc competitor that also integrates with billing and management tools. This connection centralizes your operations, minimizing manual entry. It’s an important feature for small teams that need affordable and efficient solutions.

HIPAA Compliance

Every healthcare practice should look for HIPAA-compliant Zocdoc alternatives. They keep sensitive patient information safe and encrypted. Compliance builds trust and ensures your business stays protected from data risks.

Watch this video to know everything about HIPAA-Compliant texting –

Secure Messaging

Apps like Zocdoc often lack secure direct communication, but top alternatives provide encrypted two-way messaging. This feature allows instant and private patient conversations. It’s essential for maintaining compliance while improving communication.

AI-Based Automation

Modern AI-based Zocdoc alternatives use smart automation to confirm appointments, fill cancellations, and send reminders. This reduces manual work and improves scheduling efficiency. AI features help practices operate faster and smarter.

Smart Scheduling

Smart scheduling makes patient management simpler by automatically finding the best appointment times. Many clinics consider it one of the best Zocdoc alternative features because it maximizes booking efficiency and reduces idle time.

Cancellation Management

Zocdoc competitors often include advanced cancellation tools that fill empty slots automatically. Patients on a waitlist can be notified instantly when an appointment opens. This keeps your calendar full and your revenue consistent.

Waitlist Automation

A good replacement for Zocdoc offers automatic waitlist management. When patients cancel, the system contacts others waiting for earlier slots. This automation improves patient satisfaction and ensures no time slot goes unused.

Multi-Provider Support

If your clinic has several doctors, choose a Zocdoc alternative that supports multiple providers. It helps manage different schedules easily and avoids internal mix-ups. This is especially valuable for group practices or multi-specialty clinics.

Multi-Location Management

Many healthcare organizations look for Zocdoc competitors that can manage multiple locations from one dashboard. This feature keeps all branches connected and ensures uniform workflows. It’s ideal for scaling your clinic efficiently.

User-Friendly Interface

A better than Zocdoc platform should be intuitive and simple to navigate. Staff and patients should be able to book, edit, or confirm appointments quickly. An easy interface means less training time and fewer errors.

Mobile Accessibility

Choose an app similar to Zocdoc that works seamlessly on mobile devices. Patients increasingly prefer mobile scheduling, so accessibility is key. It improves convenience and helps your clinic reach a wider audience.

Automated Review Generation

Top Zocdoc competitors automatically send SMS review requests after appointments. This feature helps your practice build a strong online reputation effortlessly. It’s a valuable part of any patient scheduling software.

Reputation Management

Online reputation is very important. Zocdoc reviews are useful, but not all feedback is under your control. A strong Zocdoc alternative lets you collect, display, and manage reviews directly. This helps you maintain credibility and attract more patients.

Two-Way Messaging

Healthcare appointment booking software that supports two-way texting enhances communication. Patients can message your office directly, improving response times. This feature creates a more connected and personalized experience.

Missed Call Texting

A replacement for Zocdoc should include automated text replies for missed calls. When patients can’t reach you, they receive instant follow-up messages. It keeps communication active and prevents missed opportunities.

Reliable Customer Support

The best Zocdoc alternatives come with 24/7 customer support. When your clinic faces technical issues, quick assistance keeps operations running smoothly. Reliable support is critical for maintaining productivity.

Platform Reliability and Uptime

A strong Zocdoc competitor should guarantee high uptime and stability. Your scheduling system must work flawlessly, especially during peak hours. Dependable performance builds trust and ensures consistent service delivery.

Reporting and Analytics

AI-based Zocdoc alternatives like Emitrr often include powerful analytics that track booking trends and cancellations. These insights help you improve scheduling efficiency and patient engagement. Data-driven tools lead to smarter business decisions.

Performance Monitoring

Finally, the best Zocdoc alternative should offer performance tracking for staff and system efficiency. This helps identify areas of improvement and enhances productivity. Continuous monitoring ensures your clinic stays ahead of the competition.

10 Best Zocdoc Alternatives

1. Emitrr
2. NexHealth
3. PatientGain 
4. SolutionReach
5. PatientPop
6. DemandHub
7. SimplyBook.me
8. Luma Health
9. Healthgrade
10. Vitals

1. Emitrr: Best Zocdoc Replacement

Emitrr Overview

Emitrr is an all-in-one patient communication and automation platform that helps healthcare practices manage bookings, reminders, and messages in one place. It’s a smart and affordable Zocdoc alternative that gives clinics full control over patient communication without extra booking fees. This Zocdoc competitor makes scheduling simpler, reduces no-shows, and helps build stronger relationships with patients.

Emitrr Features

• AI-Driven Scheduling: Uses AI to manage appointments smartly, predict busy times, reduce last-minute cancellations, and connect patients to the right doctor quickly.
• AI Virtual Assistant: Handles calls, texts, reminders, and reschedules automatically 24/7, giving patients fast, personalized responses while freeing up staff.
• Seamless EHR Sync: Works with major EHR and EMR systems, keeping patient records updated in real time and avoiding duplicate entries.
• HIPAA-Grade Security: Keeps patient data safe with encrypted communication, strict access control, and full HIPAA compliance.
• Two-Way Messaging: Lets clinics send 2-way secure texts, automated reminders, voice messages, and quick responses to missed calls, all from one dashboard.
• Patient Self-Scheduling: Patients can book appointments anytime online, see live availability, and manage their own schedules easily.
• Automated Care Journey: Automates everything from booking to intake forms, reminders, confirmations, and follow-ups, so staff can focus on patient care.
• Multi-Channel Booking: Lets patients schedule via phone, text, website, or chat, whatever is easiest for them.
• Digital Intake & Forms: Through patient intake forms, it collects patient details, consent, and feedback digitally, updating your system automatically.
• Scheduling & PMS Integration: Works smoothly with popular scheduling tools and practice management systems, saving time and reducing errors.
• Multi-Location & Provider Management: Makes it easy to manage schedules across multiple locations and providers.
• Recurring Messages: Sends ongoing reminders, follow-ups, or educational texts automatically to keep patients engaged.
• Booking Page Customization: Creates branded booking pages with provider info, services, and timings for a more personalized experience.
• Calendar Management: Syncs calendars across staff and providers in real time to avoid conflicts and keep everyone on track.

Emitrr Pros

• Outstanding Customer Support: Consistently receives 5/5 stars on review platforms like Capterra.
• Wide Range of Features: Offers secure messaging, advanced campaign tools, and more.
• Affordable Pricing: Transparent, pay-as-you-go pricing with no hidden costs.
• Seamless Integration: Works smoothly with popular CRMs, EHRs, and productivity tools, ensuring uninterrupted workflows.
• Suitable for smaller teams: Designed with simplicity and scalability in mind, offering all essential features without unnecessary complexity.

Emitrr Cons

• Continuous Improvements: Emitrr regularly rolls out new features, and no major issues have been reported.

Emitrr Pricing

Contact for custom pricing based on practice size and feature requirements.

Emitrr Integrations

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc. with tools like:

• MailChimp
• Denticon
• AthenaHealth
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• And more!

Emitrr Ratings

Emitrr has a solid 5/5 star rating on Capterra.

Emitrr Reviews

“You have it all integrated into one platform, the signatures, the amount of characters, you can attach files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

Emitrr Support Channels

• Live chat: Chat with Emitrr’s live representatives
• Phone: Call Emitrr at +1 (210) 941-4696
• Email: Send email to Emitrr’s support team at support@emitrr.com
• Knowledge base
• FAQs/forum
• SMS 

2. NexHealth

NexHealth Overview

NexHealth is an all-in-one patient communication software that helps clinics manage online bookings, reminders, and secure messaging from one place. It’s one of the best Zocdoc alternatives, offering easy scheduling, HIPAA compliance, and simple automation tools. This Zocdoc competitor makes patient communication smoother and helps small practices save time while improving patient experience.

NexHealth Features

• Online Appointment Scheduling: Patients can easily book appointments in real time, with automatic syncing to your practice calendar to prevent double bookings.
• Digital Intake Forms & Consent: Collect patient information, medical history, and signatures online before visits, reducing paperwork and front desk time.
• Automated Reminders & Follow-Ups: Send automatic text and email reminders to reduce no-shows and keep patients engaged after their appointments.
• Two-Way Secure Messaging: Communicate with patients through HIPAA-compliant text or email, allowing quick responses and better engagement.
• Online Payments & Billing: Simplify billing by allowing patients to pay securely through text or email links, improving collection rates and convenience. 

NexHealth Pros

• Good Customer Support: Users frequently praise NexHealth’s support team for being responsive, helpful, and knowledgeable.
• Ease of Use: The platform is intuitive and easy for staff to learn, reducing onboarding time.
• Strong EHR Integration: NexHealth integrates smoothly with popular practice management and EHR systems, minimizing duplicate data entry.
• Automated Scheduling & Reminders: Online booking, text and email reminders, and two-way messaging help reduce no-shows and improve patient communication.

NexHealth Cons

• High Pricing for Small Practices: Some smaller clinics find NexHealth expensive compared to competitors, especially when they don’t need advanced features.
• Billing and Payment Limitations: Users report issues with partial payments or unexpected cost increases, making billing less flexible.
• Feature Gaps and Unmet Expectations: Certain promised tools or integrations don’t always function as expected, leading to workflow disruptions.
• Integration and Sync Delays: Data between NexHealth and EHR systems can occasionally lag or fail to sync in real time.
• Support Declines After Onboarding: While setup support is strong, some users say ongoing assistance becomes slower or less responsive over time.

NexHealth Pricing

To get the exact NexHealth pricing, contact their support team. 

NexHealth Integrations

• Dentrix
• Dentrix Ascend
• Dentrix Enterprise
• Open Dental
• eClinicalWorks
• Athenahealth
• Cloud9
• Curve Hero
• Denticon and more! 

NexHealth Support Channels

• Email
• Phone
• Live Chat
• Help Center / Knowledge Base
• Customer Success Manager

NexHealth Ratings

This Zocdoc alternative has a rating of 4.7/5 on Capterra. 

NexHealth Reviews

“NexHealth Has changed the game of dentisty forever”

“Easy to use & keeping up with the times” 

Source: Capterra

3. PatientGain

PatientGain Overview

PatientGain is an all-in-one healthcare appointment booking software that helps medical practices attract and manage patients easily. It’s a popular Zocdoc alternative that combines online scheduling, automated reminders, and reputation management tools. This Zocdoc competitor focuses on enhancing patient engagement while providing small clinics with an affordable and HIPAA-compliant alternative to Zocdoc. 

PatientGain Features

• Patient Communication Tools: Provides two-way texting and email campaigns for easy communication, along with automated touchpoints, conversions, and lead management.
• HIPAA-Compliant Marketing: Ensures all marketing and patient communication activities comply with healthcare privacy regulations.
• Lead Management & Nurturing: Offers tools to capture, track, and convert patient leads, with automated workflows to nurture potential patients.
• Reputation Management: Helps manage and enhance your practice’s online reputation through automated review requests and monitoring.

PatientGain Pros

• HIPAA Compliance: Ensures all marketing activities adhere to healthcare data protection regulations and provides a Business Associate Agreement (BAA).
• AI-Driven Patient Engagement: Uses AI agents to automate tasks like review requests, appointment reminders, and surveys, saving time and improving engagement.
• Dedicated Project Management Support: Each customer gets a project manager and technical lead, supported by a team of specialists to guide marketing strategies.
• Transparent Pricing: Clear pricing structure helps practices understand costs upfront, aiding budgeting and decision-making.

PatientGain Cons

• Complex Service Options: With over 20 integrated applications, selecting the right package can be confusing. Practices must carefully choose between options like CUSTOM, SILVER, or PLATINUM services to align with their specific needs.
• High Pricing: Starting at $399 per month, PatientGain’s pricing may be considered high for small practices, especially compared to competitors.
• Limited Customization: While the platform offers automation, it may lack the level of customization desired for specific marketing strategies.

PatientGain Pricing

PatientGain has the following pricing plans

• FastStart5-$399/month
• FastStart6-$399/month
• FastStart7-$299/month
• FastStart8-$499/month
• GOLD-$799/month
• PLATINUM-$1,399/month
• PLATINUM+-$1,999/month
• https://emitrr.com/blog/patient-engagement/Startingat$5,000

PatientGain Integrations

• EMR File Reader
• EMR API Integration
• Google Care Studio Integration

PatientGain Support Channels

• Assigned Project Manager
• Senior Technical Lead
• Email Support
• Text Support
• Zoom Support
• Message Center / Dashboard

PatientGain Reviews

PatientGain reviews are not available. 

PatientGain Ratings

PatientGain ratings are not available.

4. SolutionReach

SolutionReach Overview

Solutionreach is an all-in-one patient communication and engagement platform designed to help healthcare practices manage appointments and build stronger patient relationships. It’s a leading Zocdoc alternative that offers online scheduling, automated reminders, and two-way texting. This one is a HIPAA-compliant and customizable replacement for Zocdoc, helping clinics reduce no-shows, streamline workflows, and improve overall patient satisfaction.

SolutionReach Features

• Automated Appointment Reminders: Send text, email, or voice reminders to reduce missed appointments.
• Two-Way Text Messaging: Enables quick and direct communication with patients.
• Patient Reviews & Reputation Management: Helps collect and manage online reviews.

SolutionReach Pros

• Time-Saving Automation: Automates appointment reminders, follow-ups, and patient messaging, reducing staff workload.
• Reduced No-Shows: Sends timely reminders via text, email, or voice, ensuring patients don’t miss appointments.
• Improved Patient Engagement: Enables two-way texting, personalized emails, and surveys to keep patients involved.
• Enhanced Online Reputation: Helps collect and manage patient reviews to boost a practice’s credibility.

SolutionReach Cons

• Occasional Technical Issues: Users report glitches, delays in messaging, or integration challenges.
• Customer Support Variability: Response times can be inconsistent, leading to delays in issue resolution.
• Limited Customization in Some Areas: Certain templates and automation features may not offer full flexibility.

SolutionReach Pricing

You have to contact Solutionreach to get the exact pricing quotes. 

SolutionReach Integrations

• Athenahealth
• Dentrix
• Eaglesoft
• Epic
• NextGen Healthcare
• Open Dental

SolutionReach Support Channels

• Phone Support
• Email Support
• Live Chat
• Help Center & Knowledge Base
• Webinars & Training Sessions
• Dedicated Account Managers

SolutionReach Ratings

Solutionreach has a 3.8/5 star rating on Capterra.

SolutionReach Reviews

“solutionreach in hindsight”

“Settled for Niche Industry Focused Platform”

Source: Capterra

5. PatientPop

PatientPop Overview

PatientPop is an all-in-one healthcare marketing and patient scheduling platform that helps clinics grow and manage their online presence. It’s a leading Zocdoc alternative that offers online booking, automated reminders, and strong reputation management tools. This Zocdoc competitor focuses on attracting new patients, improving visibility, and providing a seamless, HIPAA-compliant replacement for Zocdoc.

PatientPop Features

• Online Appointment Scheduling: Allows patients to book appointments directly through the website, reducing staff workload.
• Automated Appointment Reminders: Send SMS, email, and phone reminders to minimize no-shows.
• Patient Review Management: Automates review collection and helps practices manage online reputation.
• Telehealth Services: Supports virtual consultations, enabling remote patient care.
• Website & SEO Optimization: Builds custom practice websites optimized for search engines to attract new patients.
• HIPAA-Compliant Messaging: Ensures secure patient communication through encrypted messaging.

PatientPop Pros

• Easy Online Scheduling: Patients can book appointments anytime through the practice’s website, reducing staff workload and improving accessibility.
• Automated Appointment Reminders: Send SMS, email, and phone reminders to help reduce patient no-shows and last-minute cancellations.
• Strong Online Reputation Management: Automates patient review requests, helping practices collect and showcase positive feedback.

PatientPop Cons

• Limited Customization: Practices have minimal control over website design and branding, making it difficult to create a unique online presence.
• Expensive for Small Clinics: The pricing structure can be costly for smaller practices, making it less accessible for those with limited budgets.
• Restricted Software Integrations: Doesn’t integrate seamlessly with all EHR/EMR systems, causing workflow disruptions for some practices.
• Inconsistent Customer Support: Users report mixed experiences with support, long wait times, and slow issue resolution.

PatientPop Pricing

PatientPop pricing is not available; you will need to contact their support team for custom quotes.

PatientPop Integrations

• Athenahealth EHR
• AdvancedMD EHR
• DrChrono EHR
• Elation EHR
• ModMed EHR
• Open Dental EHR
• Greenway Health EHR
• Nextech EHR & PM
• Dentrix EHR

PatientPop Support Channels

• Phone Support
• Email Support
• Live Chat
• Help Center & Knowledge Base
• Dedicated Account Manager (for select plans)

PatientPop Ratings

PatientPop has a 4.8/5 star rating on Capterra.

PatientPop Reviews

Here’s what customers are saying about it: 

“Caveat Emptor – don’t waste your time or money”

“PatientPop – poor in customer service”

Source: TrustRadius

6. DemandHub

DemandHub Overview

DemandHub is an all-in-one patient communication and reputation management platform built to help healthcare practices grow. It’s a powerful Zocdoc alternative that offers online scheduling, automated reviews, and two-way messaging to keep patients engaged. This Zocdoc competitor provides an affordable and easy-to-use replacement for Zocdoc, helping small practices streamline communication and attract more patients effortlessly.

DemandHub Features

• Omnichannel Communication: DemandHub lets businesses manage conversations across phone, SMS, email, web chat, and social media from a single dashboard, ensuring a smooth and unified customer experience.
• AI-Powered Messaging: With built-in AI automation, DemandHub helps businesses respond faster, send smart follow-ups, and engage customers 24/7 without extra effort from the team.
• Customer Reviews and Reputation Management: DemandHub makes it easy to collect and manage customer reviews across platforms like Google and Facebook, helping businesses build trust and attract more customers.

DemandHub Pros

• User-Friendly Interface: DemandHub offers an intuitive setup process, allowing users to quickly customize their booking pages and integrate payment gateways.
• Flexible Pricing Plans: Provides a functional free plan with 50 monthly bookings, and affordable paid tiers starting at €8.25 per month, catering to various business needs.
• Comprehensive Customization: Users can personalize booking pages with templates and branding, and integrate with tools like Stripe, PayPal, Square, Google Calendar, and Outlook.

DemandHub Cons

• Limited Multi-Platform Review Syncing: Lacks comprehensive syncing across various online review platforms, limiting effectiveness for businesses operating on multiple channels.
• Basic Sentiment Analysis: Sentiment analysis capabilities are basic, providing less in-depth insights into customer opinions and feedback.
• Occasional Software Glitches: Users report occasional glitches, such as issues with image display and message freezing, which can disrupt workflows.
• Limited Customization Options: Offers limited customization, restricting businesses from fully tailoring the platform to their branding and messaging needs.

DemandHub Pricing

DemandHub has the following pricing plans: 

• Starter: $129/month
• Growth: Custom Pricing
• Ultimate: Custom Pricing
• AI Suite: Custom Pricing

DemandHub Integrations

• Abeldent
• Booker
• CDK (Drive)
• CDK (One Eighty)
• ClinicMaster
• Cliniko
• DaySmart
• Dentrix
• DrChrono
• eClinicalWorks
• Juvonno

DemandHub Support Channels

• Email Support
• Live Chat
• Phone Support
• Help Center

DemandHub Ratings

DemandHub has 4.9/5 rating on Capterra. 

DemandHub Reviews

“DemandHub is Great!”

“I think DemandHub is a great tool for keeping in touch with customers and new and returning”

Source: Capterra

7. SimplyBook.me

SimplyBook.me Overview

SimplyBook.me is a flexible patient scheduling software that works well for clinics of all sizes. It’s a great Zocdoc alternative that offers online booking, automated reminders, and customizable booking pages to match your brand. This Zocdoc competitor provides an affordable, user-friendly replacement for Zocdoc, helping healthcare practices manage appointments and patient communication more efficiently.

SimplyBook.me Features

• 24/7 Online Booking: Allow clients to book services anytime via your booking website, widget, or social media platforms like Facebook and Instagram.
• Automated Notifications: Send booking confirmations, reminders, and notifications via email, SMS, or WhatsApp to keep clients informed.
• Payment Processing: Accept payments online through various gateways, including Stripe and PayPal, to streamline transactions.
• Custom Features & Integrations: Access over 60 customizable features and integrate with tools like Google Analytics, Google Ads, and Zapier to tailor the platform to your business needs.

SimplyBook.me Pros

• User-Friendly Interface: Intuitive setup process allows quick customization of booking pages and payment integrations.
• Flexible Pricing Plans: Offers a free plan with 50 monthly bookings and affordable paid tiers starting at €8.25 per month.
• Comprehensive Customization: Booking pages can be personalized with templates, branding, and integrations like Stripe, PayPal, Google Calendar, and Outlook.
• Automated Reminders: Supports automated email, SMS, and WhatsApp reminders, reducing no-shows.
• Responsive Customer Support: Provides live chat support to assist with troubleshooting and setup.

SimplyBook.me Cons

• Booking Limits on Lower Tiers: Free and basic plans have monthly booking caps, which may restrict growth for high-volume businesses.
• Feature Slot System: Essential features like calendar sync, payment processing, and intake forms consume limited feature slots, requiring prioritization.

SimplyBook.me Pricing

SimplyBook.me has the following pricing plans: 

• Free: €0/month
• Basic: €9.90/month
• Standard: €29.90/month
• Premium: €59.90/month

SimplyBook.me Integrations

• Zapier
• Google Calendar
• Mailchimp
• HubSpot
• Gmail
• Slack
• Telegram
• ActiveCampaign
• Dubsado
• WhatsApp Notifications
• Google Sheets
• Zoom

SimplyBook.me Support Channels

• Email Support
• Live Chat
• Legal Inquiries

SimplyBook.me Ratings

SimplyBook.me has 4.6/5 rating on Capterra

SimplyBook.me Reviews

“Save my time and cost”

“Great options to start with”

Source: Capterra

8. Luma Health

Luma Health Overview

Luma Health is an all-in-one patient engagement and scheduling platform that simplifies how clinics connect with their patients. It’s a powerful Zocdoc alternative that offers smart online booking, automated reminders, and real-time communication tools. This Zocdoc competitor provides a HIPAA-compliant replacement for Zocdoc, helping healthcare practices reduce no-shows, improve efficiency, and deliver a smoother patient experience.

Luma Health Features

• Automated Appointment Scheduling: Allows patients to book and reschedule appointments easily.
• Two-Way Patient Messaging: Enables direct communication via text to improve engagement.
• Appointment Reminders: Reduce no-shows with automated SMS, email, or call reminders.
• Referral Management: Tracks and manages patient referrals efficiently.

Luma Health Pros

• Easy Patient Communication: Two-way texting allows real-time interaction with patients.
• Automated Reminders: Reduce no-shows with SMS, email, and phone reminders.
• Efficient Referral Management: Streamlines the referral process for better patient tracking.

Luma Health Cons

• High Pricing: This can be expensive for small practices.
• Additional Costs: Some advanced features require an extra payment.
• Limited Customization: Pre-set automation templates may lack flexibility.
• Support Delays: Response times can be inconsistent.

Luma Health Pricing

Luma Health, an alternative to Zocdoc, has not publicly disclosed its pricing plans. One needs to contact their team to learn more about it. 

Luma Health Integrations

• Epic
• Oracle Health
• MEDITECH
• eClinicalWorks
• athenahealth
• Veradigm
• NextGen
• Greenway
• Nextech

Luma Health Support Channels

• Phone Support
• Email Support
• Live Chat
• Help Center & Knowledge Base
• Webinars & Training Sessions
• Dedicated Account Managers

Luma Health Ratings

Luma Health has a 4.7/5 star rating on Capterra

Luma Health Reviews

“Luma Health – flexible and intuitive”

“Luma Health is A Gamechanger for Any Medical Practice”

Source: Capterra

9. Healthgrade

Healthgrade Overview

Healthgrades is a trusted healthcare platform that helps patients find and book appointments with top-rated doctors and specialists. It’s a popular Zocdoc alternative known for its detailed provider profiles, verified patient reviews, and strong online visibility. This Zocdoc competitor focuses on building trust through transparency and credibility, making it a reliable for practices looking to enhance their online reputation and attract more patients.

Healthgrade Features

• Comprehensive Provider Profiles: Access detailed information on over 3 million U.S. healthcare providers, including board certifications, specialties, hospital affiliations, accepted insurance plans, and patient reviews.
• Advanced Search Filters: Utilize filters such as location, insurance, ratings, and more to find the right doctor or hospital.

Healthgrade Pros

• Comprehensive Provider Information: Offers detailed profiles for millions of healthcare providers, including specialties, board certifications, and hospital affiliations.
• Patient Reviews and Ratings: Patients can read and contribute reviews, providing insights into a provider’s communication, bedside manner, and office environment.
• Hospital Quality Ratings: Evaluates hospitals based on clinical outcomes, patient safety, and patient experience, helping users make informed decisions. 

Healthgrade Cons

• Inaccurate or Outdated Information: Some provider profiles may contain incorrect or outdated details, leading to confusion.
• Limited Review Verification: The authenticity of some reviews may be questionable as reviewer identities are not always verified.
• Paid Features for Enhanced Visibility: Providers may need to pay for premium features to improve profile visibility and manage their reputation effectively.
• Customer Service Challenges: Users sometimes face difficulties contacting support for profile issues or disputes.

Healthgrade Pricing

Contact their support team to get the exact pricing. 

Healthgrade Integrations

• Epic Systems
• Athenahealth
• Experian Health
• Kyruus Health
• Medchat.ai
• DearDoc
• Medicom Health
• MyHealthDirect

Healthgrade Support Channels

• Help Center
• Email Support
• Phone Support
• Live Chat
• Social Media

Healthgrade Ratings

Ratings are not available.

Healthgrade Reviews

Reviews are not available. 

10. Vitals

Vitals Overview

Vitals is a healthcare appointment and doctor review platform that helps patients find the right healthcare providers based on experience, ratings, and location. It’s a reliable Zocdoc alternative that focuses on transparency and patient trust. This Zocdoc competitor offers verified reviews, easy search options, and profile management tools, making it a simple and effective for clinics wanting to improve visibility and attract new patients.

Vitals Features

• Health Notifications: Alerts users when multiple metrics deviate from typical ranges, providing context such as potential illness or medication effects.
• Training Load Insights: Assesses workout intensity to help users understand its impact on their body over time.
• Historical Data Access: Allows users to view a seven-day history of their health metrics on the Apple Watch.
• Customizable Notifications: Users can enable or disable notifications for health metric deviations through the Apple Watch settings.

Vitals Pros

• Comprehensive Doctor Listings: Vitals.com offers an extensive database of over one million healthcare professionals, allowing patients to search for doctors based on specialty, location, and insurance acceptance.
• Patient Reviews and Ratings: The platform provides patient-submitted reviews, enabling users to assess doctors’ bedside manner, wait times, and overall satisfaction, aiding in informed decision-making.
• Appointment Scheduling: Patients can book appointments online through Vitals.com, streamlining the process and reducing wait times.

Vitals Cons

• Limited Control Over Reviews: Doctors have minimal ability to remove or respond to negative reviews unless they opt for paid profile enhancements.
• Inconsistent Profile Information: Some user reviews indicate that doctor profiles may contain outdated or inaccurate information, leading to potential confusion.
• Paid Features for Enhanced Visibility: While basic profile claiming is free, additional features like enhanced visibility and review management require a paid subscription.
• Potential for Fake Reviews: There are concerns about the authenticity of some reviews, with reports of users posting fake reviews that are not adequately filtered.

Vitals Pricing

One needs to contact their support team to get the exact pricing quote. 

Vitals Integrations

• PointClickCare
• Capsule Vitals Stream
• Graphium Health
• AGNES Vitals Connect
• Jubo Health
• Telehealer
• Health Recovery Solutions (HRS)
• GemPages
• EComposer
• PageFly

Vitals Support Channels

• Live Chat
• Email Support
• Help Center
• Phone Support
• Social Media

Vitals Ratings

Ratings are not available. 

Vitals Reviews

Reviews are not available.

What Makes Emitrr The Best Zocdoc Alternative?

Tired of juggling different tools or paying extra booking fees? Emitrr is a powerful Zocdoc replacement that helps you handle scheduling, reminders, and communication in one place, saving time and keeping your patients satisfied.

AI Automation

Emitrr uses smart AI Agent automation to make scheduling and communication effortless. It automatically sends reminders, fills canceled slots, and follows up with patients. This makes it one of the most efficient AI-based Zocdoc alternatives, helping clinics save time and keep their calendars full.

All-in-One Patient Communication Platform

Emitrr is more than just a scheduling tool; it’s a complete patient communication platform. It brings everything together, from messaging and reminders to reviews and calls. This all-in-one setup makes it a great replacement for Zocdoc for clinics that want to manage everything in one simple system.

Automated Appointment Scheduling and Reminders

Emitrr takes care of bookings and reminders automatically, so your team doesn’t have to. Patients get instant confirmations and helpful reminders before their visits, reducing no-shows. It’s one of the best Zocdoc alternatives for clinics that want smoother scheduling and better patient engagement.

Advanced Texting Capabilities

Emitrr offers advanced texting features that make it easy to stay in touch with patients. You can send and receive messages securely, answer questions quickly, and share updates. Compared to other Zocdoc competitors, Emitrr gives you more flexibility and faster communication.

Say hello to Sarah, your AI texting assistant from Emitrr, making every patient conversation smoother and easier than ever.

Relatable VoIP System

Emitrr includes a built-in VoIP calling system that lets you handle patient calls right from the platform. It keeps all your communication organized and connected to patient profiles. This simple but powerful feature makes Emitrr a modern and more convenient Zocdoc replacement.

Affordable and Transparent Pricing

Emitrr offers clear and affordable pricing without hidden fees or per-booking charges. Unlike Zocdoc’s complicated pricing structure, Emitrr keeps things simple and predictable. It’s an affordable Zocdoc alternative that gives small practices big value without breaking the budget.

24/7 Customer Support

Emitrr’s support team is available 24/7 to help whenever you need it. Whether it’s a quick setup question or technical issue, you’ll always get real help fast. This reliable support makes Emitrr one of the most trusted and dependable Zocdoc competitors for healthcare practices.

Frequently Asked Questions

Conclusion

Finding the right platform is about more than just online bookings; it’s about building stronger patient relationships and running your practice with ease. While Zocdoc is well-known, many clinics want more control, flexibility, and value.

Emitrr delivers exactly that. It’s an all-in-one, easy-to-use platform that automates scheduling, communication, and patient reviews, all while keeping costs transparent and support reliable. For clinics that want a smarter, simpler, and more affordable alternative, Emitrr is the best choice to grow and manage patient care seamlessly.

Book a demo right away!