Top 10 RingSquared Alternatives for Your Business

Introduction

Effective communication is the backbone of any modern organization, whether it’s a healthcare practice handling patient calls, home-service businesses scheduling technicians, or multi-location enterprises receiving high call volumes. Although RingSquared is a popular business phone and toll-free communication solution, many companies eventually look for a RingSquared alternative that offers greater flexibility, better scalability, deeper automation, and modern engagement features such as SMS/texting, AI agents, and multimodal workflows.

This blog is your comprehensive comparison guide to the Top 10 alternatives to RingSquared, including an overview of features, pros, cons, and pricing, among other critical factors such as user reviews and ratings, with a special focus on Emitrr, the top recommended replacement to RingSquared for small businesses, healthcare institutions, and multi-location teams.

What is RingSquared?

RingSquared is a leading telco-grade B2B media provider, delivering customized voice analytics and data services to enterprise, carrier & business customers. The company’s strength is in its strong Internet backbone, which drives customized solutions and the use of innovative virtual numbering phone call claiming software technology (via CallView360®).

RingSquared Features:

• VoIP Phone System with Call Routing: Offers a cloud-based phone system that routes incoming calls to the appropriate agents or departments.
• Toll-Free & Local: Give businesses the capability to buy and use local as well as national toll-free telephone numbers.
• Call Recording & Forwarding: Enable customers to record calls for compliance and to forward them to any device or number.
• SIP Trunking: Allows businesses to connect on-premise phone systems with the cloud through SIP phone system.
• Business Voice Solution for Enterprise: Provides enterprise-level voice connections to large businesses where many calls are placed.
• Minimal Integrations and Call Reporting: Supports a handful of system integrations and basic call reporting for tracing activity.

RingSquared Pros:

• High-Quality Voice Convergence: Guarantees clear, stable voice calling with strong voice consistency.
• Toll-Free and Business-Grade Calling: Offers a high-quality calling system for large corporations .
• Good Uptime & Reliable: Keeps service uptime high with low downtime.
• Ideal for Big Telecom Setups: Ideal for businesses that are highly dependent on complex telecommunications.

RingSquared Cons:

• No Modern SMS Tools included for Engagement and Automation: No Texting features sufficient for 2020 ahead included.
• No AI-Agent Automation: Lacks functionalities to help in responding to customers or automating workflows through an AI-powered bot agent filled with contextual information.
• Not a Platform for Two-Way Messaging or Customer Interaction: It’s built around talking to people, not back-and-forth messaging.
• Misses Latest Workflow Automation: Lacks important tools such as missed call SMS, review requests, and smart reminders.

RingSquared Pricing:

RingSquared’s pricing is built around the idea that “Every Contact Counts,” offering flexible plans for toll-free numbers, call tracking/analytics, and VoIP phone services. Businesses can choose standalone tools or combine them based on their needs, whether it’s routing calls, tracking campaign performance, or using the BizCloud VoIP system for daily communication. It also provides RapidRecall vanity numbers with a search tool for finding memorable 1-800 numbers.

RingSquared Call Tracking and Analytics Plans Pricing –

Plan	Price (per month)	Major Features
Basic	$50 (month-to-month)	Call Queueing Basic ReportingDashboard Routing Designer DNIS TaggingTarget Tagging
Power	$225 (annual commitment)	Includes All Basic Features PlusDynamic Number Insertion Real-Time Events Advanced Reporting
Enterprise	$500 (annual commitment)	Includes All Power Features PlusRoundTrip API Agency Login (Subaccounts) Dedicated Account Manager

RingSquared BizCloud Phone System Plans Pricing –

Plan	Price (per month)	Major Features
Basic VoIP Phone System	$200 (month-to-month)	5,000 minutes 5 extensions Basic CallView 360Business Texting TALK SoftPhoneTeam MessagingVideo CallsCall QueuesOffice & SoftPhone Compatible
Power VoIP Phone System	$425 (annual commitment)	Includes All Basic Features plus15,000 minutes 15 extensionsBusiness Texting MEET – Virtual Meetings Power Call View 360
Enterprise VoIP Phone System	$650 (annual commitment)	Includes All Power Features plus30,000 minutes 30 extensionsEnterprise Call View 360Business Texting MEET – Virtual Meetings

RingSquared Integrations:

The very basic call center features, no integrations with CRM – Limited . Some of these also have relatively fewer native integrations than the more modern / newer tools.

RingSquared Support Channels:

Phone, Email, Ticketing system

RingSquared Reviews:

“Solid voice reliability and strong call-tracking tools, but very limited when it comes to texting or modern engagement features.” 

“Good for enterprises needing toll-free voice lines and PBX setups. However, lack of SMS and automation means it doesn’t fit small businesses that need two-way messaging.”

Source: G2

Why Do Businesses Seek a RingSquared Alternative?

Requirement for Easy Out-Of-The-Box Solutions

Many SMBs tend to find the carrier-like install of RingSquared too cumbersome and are looking for the quick plug-and-play type of communication platforms.

No Integrated Reputation Management

RingSquared doesn’t have native automation for review tasks, surveys, or reputation building, which is now essential for a local service company.

Voice-Heavy, Low Texting Interaction

While strong in calling, RingSquared treats texting as secondary; modern teams need texting and automation at the center.

Higher Cost for SMBs

Its enterprise-centric structure means it’s typically costlier than SaaS solutions designed for smaller teams.

Missing Customer Lifecycle Automation

Businesses require automated messages (missed calls, appointments, or payments) based on customer-triggered actions, but RingSquared doesn’t allow you to do this.

Lack of Vertical Accommodation

Certain highly regulated industries, such as healthcare, need built-in HIPAA-compliant messaging and workflows that a general UCaaS may not provide.

What Features To Look for In a RingSquared Alternative?

True Two-Way Business Texting & Shared Inbox

Real-time, threaded two-way text conversations managed by multiple team members in a single shared inbox.

Marketing & Engagement Automation

Automated missed call texts, text reminders, and bulk campaigns to instantly reduce staff workload.

All-in-one Reputation Management

Auto-review requesting based on customer interactions to maintain high ratings on Google or Yelp.

Advanced Call Management (VoIP)

Features like voicemail transcription, IVR, and call analytics that match or exceed UCaaS standards.

Industry Compliance (HIPAA- Compliant)

Built-in safeguards and BAA readiness for healthcare, finance, and other regulated sectors.

Deep Integration System

Native integrations with CRMs, EHRs, and 500+ business tools for effortless data flow.

Dedicated, Multi-Channel Support

Quick assistance by chat, phone call, email, or SMS by teams who know the platform inside out.

Easy To Use Interface

A clean and intuitive dashboard minimizes the learning curve and avoids complex enterprise navigation.

AI Agent / Virtual Assistant

Intelligent automation to manage routine tasks 24/7 using text or chat without additional staff.

10 Best RingSquared Alternatives

1. Emitrr
2. Nextiva
3. RingCentral
4. Dialpad
5. Vonage
6. 8×8
7. SimpleTexting
8. EZ Texting
9. TextUs
10. Ooma Office

1. Emitrr: The Best RingSquared Replacement

Overview: 

Emitrr is the complete engagement platform for local and multi-location businesses (especially in healthcare organizations) who need more than just reliable call forwarding with basic call tracking. It provides carrier-grade VoIP, coupled with sales-enhancing features for text messaging, review management, and call handling. Emitrr aims to automate engagement and get back hours of staff time by way of automatic missed call texts, sequences, a 5-star rated support team, etc. It offers HIPAA compliance and built-in growth tools, features that can be an afterthought or nonexistent in traditional telecom-focused platforms such as RingSquared.

Emitrr Features:

• 1:1 texting or Two-way texting: Allow for 1-to-1 communication over SMS, conversation is handled by everyone in a Shared Inbox.
• VoIP Texting & Calling: Unified communications including Voicemail to text, Auto Attendant, and Call Analytics.
• Workflow Automations: Triggers missed calls to text, appointment reminders, payment links, and no-show follow-up.
• SMS Review Requests: This sends SMS review requests to clients, helping you automate the vital step of asking for feedback on platforms including Google and Facebook.
• 10DLC and Toll-free Texting: This feature offers compliant, scalable messaging.
• AI Agent / Virtual Assistant: Intelligent application for Automated management of common customer texts & web chat 24/7.
• Deep Integrations: 500+ integrations with vertical-specific software (EHRs, CRMs, etc.)

Emitrr Pros:

• Integrated Automation: Integrate VoIP, 2-way text, and reputation management all in one.
• Growth-Centric: Directly impacts ROI by automating review generation and capturing missed calls.
• Compliance Ready: Seeded with HIPAA compliance for health care and BAA support.
• Intuitive and User Friendly: Low training required for non-technical group members compared to enterprise UCaaS portals.
• 5-Star Customer Support: We’re top-rated with fast, friendly responses.

Emitrr Cons:

• Some of the advanced features are still in process and will be live soon. 

Emitrr Pricing:

• Standard – $25 per month
• Professional – $35 per month

Emitrr Integrations:

500+ integrations (AthenaHealth, Denticon, MailChimp, Zapier, Salesforce, as well as HubSpot and many others).

Emitrr Support Channels:

Live Chat (fastest response), Phone Support, Email Support, SMS/Text Support, Knowledge Base + Help Articles

Emitrr Ratings:

4.8/5

Emitrr Reviews:

“They have built a powerful, easy-to-use web interface. The onboarding of our staff and contacts was excellent … I like that I can use it on the phone as well as my computer.” 

“Very positive from our first meeting to the most recent questions we had. The pricing is great, and the product works seamlessly for us.”

Source: Capterra

Watch how Emitrr’s AI agent Sarah makes texting effortless for your business – 

2. Nextiva

Overview:

Nextiva is a robust UCaaS and business communication solution that provides an end-to-end cloud-based system similar to RingSquared’s foundational voice products. It’s perfect for small, medium, and large businesses looking for reliable VoIP, video, and team collaboration features. Nextiva focuses on a “NextivaONE” platform that brings together all of an organization’s communication channels and emphasizes customer experience (CX) and analytics, offering a feature-rich, robust alternative to RingSquared UCAAS components.

Nextiva Features:

• NextivaONE Unified Platform: One app that combines ultra HD voice, video, chat, contact center, and team collaboration tools, providing a consistent experience across desktop and mobile devices.
• Unlimited Calling & HD Voice: Business Telephone Service with crystal-clear calling and over 40 all-inclusive features so businesses can call anytime, anywhere in the U.S. & Canada.
• Mobile and Desktop Apps: Feature-rich apps that provide the ability to use business phone extension, contacts, and communication history in the office or out in the field, catering to a remote or distributed workforce.
• Robust Call Center Functionality: Features such as skill-based routing, call queuing, recording, and real-time reporting for supervisors to monitor agent performance and inbound calls.
• Internal Messaging & Collaboration: Internal persistent chat channels, presence, and file sharing features that facilitate secure and easy communication among internal users and departments.

Nextiva Pros:

• Reliability and Uptime: Highly reliable network infrastructure, comparable to RingSquared’s promise.
• Powerful UCaaS Features: Comprehensive voice and collaboration suite.
• Clear Tiered Pricing: Clear pricing plans, unlike RingSquared’s custom quote process.
• Focus on CX:  Incorporates tools for better customer service management.

Nextiva Cons:

• ORM and automation of review collection are not fully robust or as automated as a dedicated engagement system.
• It may be more difficult to configure and maintain than basic voice-only systems.

Nextiva Pricing:

Nextiva pricing offers tiered per user per month (core, essential, and pro plans).

Nextiva Integrations:

Connectivity to leading CRMs and business applications.

Nextiva Support Channels:

24/7 Phone Support, Live Chat, Email/Ticket System

Nextiva Ratings:

4.5/5

Nextiva Reviews:

“Exceptional calling experience; no echo, no frequent dropped calls. It’s been absolutely great!”

“User-friendly, versatile, and scalable — ideal for both small businesses and large enterprises seeking an all-in-one phone + collaboration system.”

Source: Capterra

3. RingCentral

Overview:

RingCentral is a platform that brings team messaging, video meetings, and contacts together to drive your business conversation conveniently in a single place. It’s a feature-rich, full-stack alternative that tends to fit the profile of enterprise requirements (like RingSquared) but is delivered as SaaS through a shiny next-gen, well-polished market-tested platform rather than as a bespoke telecom solution.

RingCentral Features:

• Loud PBX with Auto-Receptionist: Multi-line telephone system featuring numerous professional call and phone features, like mobile apps for iOS and Android, voicemail-to-email transcripts, and a multi-level auto-receptionist to greet callers.
• Messaging & Video Meetings (MVP): Embedded experience for team chat, content sharing, and high-definition (HD) video meetings so users can easily move from typing to talking in a single platform.
• Contact Center (CCaaS) Solutions: Integrated technologies to control influx/outflow of high-volume  customer calls, which include omni-channel routing, workforce optimization (WFO), and analytics tools that monitor agent productivity and the customer journey.
• Open API for Tailored Integrations: Rich and powerful APIs enabling developers to more deeply integrate the RingCentral communications capabilities into existing IT/business applications or build sophisticated unified communication solutions.
• Global MVP: Offers local phone numbers, calling plans, and compliance in more than 30 countries to serve multinational companies with centralized management.

RingCentral Pros:

• Made for Top Industry & Very Scalable: Great for big or quickly growing enterprises.
• Rich Set of Features: Provides a powerful arsenal that spans UCaaS, CCaaS, and video.
• Global Reach: Significant international power and potential.

RingCentral Cons:

• It may be cost-prohibitive for small businesses, which is designed for enterprise.
• The full feature set can come with a Learning Curve.
• Might not have the specific “missed call” messaging and auto-review request workflows local businesses are looking for.

RingCentral Pricing: 

RingCentral pricing offers per-user/per-month plans (Essential, Requirement, Premium, Ultimate).

RingCentral Integrations:

Salesforce, Microsoft Teams, Google Workspace, and more than 250 other integrations.

RingCentral Support Channels:

24/7 Phone Support (varies by plan), Live Chat, Email/Case Submission

RingCentral Ratings:

4/5 

RingCentral Reviews:

“RingCentral MVP is a strong all-in-one platform; we like having calls, video, and messaging in one place with dependable performance.” 

“Feature-rich and scalable, but the interface and admin controls take some time to learn, especially for smaller teams without IT support.”

Source: G2

4. Dialpad

Overview:

Dialpad is a cloud-based UCaaS and CCaaS provider that heavily employs AI (Voice Intelligence) across its platform. It comes with a user-friendly interface for business calls, meetings, and messaging, which is perfect as a RingSquared alternative to companies that are particularly interested in AI-powered transcription and real-time insights into sales or customer service teams, something lacking in traditional telecom.

Dialpad Features:

• Call & Voicemail Transcriptions with AI (Voice Intelligence): Leveraging proprietary artificial intelligence, the solution transcribes every voicemail and call on-the-fly, generating a text verbatim that becomes an instant record and is searchable content for agents.
• Real-Time Sentiment Analysis & Coaching: On a live call, the AI monitors customer tone and language to provide real-time sentiment scores and suggestions to agents that supervisors can use to coach them while they’re still engaging with customers.
• Unlimited Calling & Texting: Provides unlimited calling and texting throughout the U.S. and Canada, so teams can communicate without worrying about per-minute or per-message charges.
• All-In-One UCaaS & CCaaS: A single platform for both internal (UCaaS) and external (CCaaS) communication requirements, reducing IT complexity and user management.
• Google Workspace & Microsoft 365 Integrations: Offers native, deep integration with leading productivity suites to enable users to make calls or text directly from their email or CRM screen and keep contacts in sync.

Dialpad Pros:

• Great AI Capabilities: Competitive advantage for using conversation intelligence.
• Clean and Simple User Interface: Very clean, modern, laid out with ease of use to adopt.
• Tight Integrations: Extensive integrations with productivity suites such as G Suite and Microsoft 365.

Dialpad Cons:

• Not as much emphasis on deep call tracking attribution like RingSquared’s CallView360®.
• Texting/Engagement features work but are fragmented and not as automated for reputation management specifically, versus those that focus more.

Dialpad Pricing:

Dialpad pricing tiered per-user/per-month (Standard, Pro, Enterprise).

Dialpad Integrations:

Google Workspace, Microsoft 365, Salesforce, Zendesk, HubSpot, and more.

Dialpad Support Channels:

Live Chat, Email Support, Phone Support (for paid plans)

Dialpad Ratings:

4.4/5

Dialpad Reviews:

“Combines voice, video, and messaging — communication is efficient and straightforward.” 

“Texting feature is a huge upgrade … call-center friendly, and message history is easy to search across contacts.” 

Source: G2

5. Vonage

Overview:

Vonage is the go-to communications platform as a service (CPaaS) for building, managing, and deploying communications products and services through its API to an interconnected network of 5 billion devices owned by customers around the world. It’s a great RingSquared substitute for companies requiring a modular approach to their phone service, bundling a powerful business phone system (VBC – Vonage Business Communications) with deep APIs so they can create custom communication workflows.

Vonage Features:

• VBC: A combined telephony (voice and video), team chat, and call management solution that comes standard as a single desktop and mobile application.
• Programmable APIs (VCP): The Vonage Communication Platform is a suite of Voice, SMS, and Video APIs that lets businesses custom-build communication features into their applications, no matter how they’re connected.
• Admin Portal & System Monitor: An online portal where administrators can add end users and manage extensions, monitor usage patterns.
• App Center & Robust Integrations: A store filled with pre-built integrations for hundreds of leading business apps, allowing the easy connection of VBC data into CRM and productivity tools.
• Advanced Call Routing: Comes with advanced functionality that only enterprise-class systems have, such as Simulring (the process of ringing a few phones at the same time), time-of-day routing, and following sequential hoops one by one to make sure calls are handled promptly.

Vonage Pros:

• High Customization and API Access: Ideal for groups of developers who want their own customized solution.
• Powerful for Integration: Great choice to incorporate communication capabilities within specific business software.
• Consistent Voice Quality: Carrier-grade and field-proven voice quality.

Vonage Cons:

• Pricing can be tricky between various add-ons and API rates.
• The typical VBC platform can seem pretty light on features for automated engagement, certainly compared to a tool such as Emitrr.

Vonage Pricing:

Vonage pricing offers per-line/per-month (tiered for Mobile, Premium, and Advanced). API usage is generally pay-as-you-go.

Vonage Integrations:

Salesforce, Microsoft Dynamics, HubSpot, Zendesk, and an extensive API ecosystem.

Vonage Support Channels:

24/7 Phone Support, Live Chat, Email/Ticket Submission

Vonage Ratings:

4.3/5

Vonage Reviews:

“Very easy to use — I can call globally, use it daily for communication, and it’s been consistently reliable for our team.” 

“Setup and integrations are straightforward, and it’s strong for worldwide messaging and reporting, though pricing can climb as usage grows.”

Source: G2

6. 8×8

Overview:

8×8 is a worldwide UCaaS and CCaaS platform focused on global scale and contact centre capabilities. You also may have heard that there are some larger enterprise-level options besides RingSquared for companies with a huge or global footprint or complex contact center needs requiring international presence and reliability in a unified SaaS environment.

8×8 Features:

• Global Voice and UCaaS: Offers high-quality voice services with local numbers and compliant calling in 40+ countries, suitable for companies that execute overseas business.
• Inbound Reach-Integrated Contact Center (CCaaS): A robust contact center solution that manages all channels (voice, chat, email, social) with AI-powered routing; quality management; and self-service IVR.
• Advanced Analytics & Reporting: Provides extensive visibility into all communications, such as call queue activity, a variety of agent performance statistics, full call detail records (CDR), and customer journey analytics.
• Team Messaging & Video Conferencing: Work smarter, not harder, with your favorite conversation platform accessible in the same secure app (powered by Open Source) where you work.
• Compliance Features: Offers robust feature sets and controls to assist businesses in meeting different areas of compliance, such as GDPR and HIPAA, throughout the global-scale platform.

8×8 Pros:

• Rapid Worldwide Network: Fast, responsive service on several continents.
• Complete UCaaS/CCaaS solution: The V2VIP™ suite is a full-on enterprise-grade all-in-one service.
• High Reliability: Designed for large, mission-critical applications.

8×8 Cons:

• It may be overkill and cost-prohibitive for small to mid-sized, hyper-local service-focused businesses.
• Prices are usually quotation-based, which is not transparent to ordinary men.
• The emphasis is not on local business growth tools for review automation.

8×8 Pricing:

Customized (X-Series) 8×8 pricing packages to match enterprise and contact center requirements.

8×8 Integrations:

Salesforce, Microsoft Teams, Zendesk, Google Workspace, and more.

8×8 Support Channels:

24/7 Global Phone Support, Live Chat, Email/Ticketing

8×8 Ratings:

4.2/5 

8×8 Reviews:

“8×8 has been a solid cloud phone solution with reliable call quality, easy day-to-day use, and helpful built-in analytics.” 

“Scales well for growing teams, but some users report confusing analytics formulas and occasional dissatisfaction with customer support responsiveness.”

Source: G2

7. SimpleTexting

Overview:

SimpleTexting is an intuitive SaaS platform that offers mass text sending, autoreplies, and keywords for customers through a single interface. It’s a stronger alternative to RingSquared for companies that understand that they get their highest ROI from text-based marketing and need a dedicated tool for that channel, accepting that they will use a separate service for voice/VoIP.

SimpleTexting Features:

• SMS Marketing Campaigns: Send unique, scheduled mass SMS messages created with the campaign creation tools to subscribers, featuring options such as Recurring Messages and Link Tracking.
• Two-Way Inbox: Shared inbox that is clean, easy to use, and allows teammates to work together on real-time, one-on-one customer conversations and text message responses.
• Autoresponders & Drip Campaigns: Enables users to create email sequences that are automatically sent over a scheduled period of time (drip campaigns) for lead nurturing, as well as instantaneous pre-defined auto-responses upon contact or during off-hours.
• Keywords & Opt-in Tools: Easy set-up for customized text-to-join keywords such as text (DEALS to 555888), perfect for quick and compliant list building of subscribers in your marketing program.
• API and Zapier Integration: Includes an easy-to-use API, allowing for custom integrations as well as a powerful Zapier integration that connects texting features with thousands of other popular business and marketing apps.

SimpleTexting Pros:

• Simple to Use: Low learning curve; low/quick deployment.
• Simple and Transparent Pricing: Volume-based tier plans.
• Great for SMS ROI: No feature other than engagement via SMS.

SimpleTexting Cons:

• Little to No VoIP/Call Features: This is by no means a UCaaS offering; you’re going to need another provider for calls in the office.
• Doesn’t offer built-in reputation management or missed-call-text automation like tools such as Emitrr.

SimpleTexting Pricing:

SimpleTexting pricing offers monthly tiered plans according to message volume (e.g., from about $39/month for 500 texts).

SimpleTexting Integrations:

Zapier, HubSpot, Mailchimp, Salesforce, and we also have a customer API.

SimpleTexting Support Channels:

Live Chat, Email Support, Phone Support

SimpleTexting Ratings:

4.8/5

SimpleTexting Reviews:

“Very easy to set up and use; our team sends campaigns daily and finds the platform intuitive and quick to navigate.” 

“Great balance of features and price, with flexible plans and strong deliverability for both mass alerts and automated campaigns.” 

Source: G2

8. EZ Texting

Overview:

EZ Texting is an easy-to-use, feature-rich text messaging platform that has some unique options like built-in marketing. It is a powerful RingSquared alternative focused on SMS and with great campaigning features, an in-house shared inbox, AI capabilities to help you create content, and all that feels intuitive for you to use.

EZ Texting Features:

• Mass Texting & Segmentation: Enables users to upload and segment lists for sending tailored text blasts for any kind of promos, alerts, and notices. Supports SMS and MMS (Picture messaging).
• Two-Way Conversations (Team Inbox): Offers a powerful way to manage customer replies, while multiple team members can listen and respond from the same business number.
• AI Compose & AI Reply: Built-in generative AI tools to help users write smart marketing copy within moments for various campaigns and suggest automatic responses according to the most common inquiries from prospects. Custom Reporting.
• Drip Campaigns and Scheduling: There are powerful scheduling options to both send a message now or compose a message for later with rich drip campaign capabilities.
• Keywords & Short Codes: Enables the use of dedicated or shared short codes for high-volume national messaging, in addition to custom keywords for simple list growth and engagement.

EZ Texting Pros:

• Incredibly User Friendly: Both novice and advanced users will appreciate how easy and intuitive it is to use.
• Robust AI Technology: Great content generation and auto-response capabilities.
• Extensive Template Library: Accelerates campaign building.

EZ Texting Cons:

• No Native VoIP/Call Group: This is not a UC.
• Limited-to-insufficient native integrations, other than through Zapier , to do any deeper linking.

EZ Texting Pricing:

EZ Texting pricing offers different plans and options based on features and message credits (for example, Launch, Boost, Scale, and Enterprise, with pricing around $25 per month).

EZ Texting Integrations:

HubSpot, Constant Contact, Shutterstock & Hundreds More with Zapier.

EZ Texting Support Channels:

Phone Support, Email Support, Live Chat

EZ Texting Ratings:

4.5/5

EZ Texting Reviews:

“EZ Texting makes it straightforward to create, schedule, and manage SMS campaigns, with handy tools for contact management and reporting.” 

“Very convenient for sending bulk messages and supporting our marketing, though some reviewers have been disappointed with expired credits and support during issues.”

Source: G2

9. TextUs

Overview:

TextUs is a business texting platform designed for speed and trackability, widely used in the staffing, recruiting, and sales world.  It is an ideal RingSquared alternative for teams that prioritize immediate, 1-to-1 conversations over the phone, focusing on the high-conversion, trackable nature of SMS to replace missed calls and unreturned emails.

TextUs Features:

• Shared SMS Inbox with Team Collaboration: A central hub to manage high-velocity 2-way text conversations, complete with assignment capabilities and internal notes for team collaboration in client/candidate touchpoints.
• Recruiting & Sales Messaging Templates: Offers instant access to pre-optimized message templates tailored for staffing, recruiting, and sales follow-up communications that enable teams to achieve immediate results with high response rates.
• Analytics and Reporting (Team Metrics): Provides additional reporting for engagement metrics, query rates per agent, messages per agent, and the length of the conversation needed for training sales and recruiting teams.
• Chrome Extension & ATS/CRM Integration: A browser-based extension that integrates seamlessly with a user’s Applicant Tracking System or CRM, enabling users to access their text messages directly from within their software and have all conversations logged automatically.
• Compliance Management: It comes with all the necessary compliance features to manage opt-outs from messages and ensure that all messaging is compliant with TCPA and other messaging laws.

TextUs Pros:

• Unlimited Users: Great for bigger, growing teams
• Heavy Emphasis on 1-to-1 Texting: Built to speed up sales and recruiting dialogues.
• Great CRM Integrations: Well integrates conversations into top platforms, including Salesforce and Bullhorn.

TextUs Cons:

• The starting price may be high for a one-person business.
• It’s only messaging-based and doesn’t include a full-featured VoIP suite, unlike RingSquared’s UCaaS solution.
• Sophisticated automation (A/B testing, complex workflows) can typically be purchased as an add-on or is available in more advanced plans.

TextUs Pricing:

TextUs pricing starts at around $300 per month for the Essential plan (with unlimited users). Priced by message volume and feature set.

TextUs Integrations:

Salesforce, Bullhorn, Microsoft Dynamics 365, JobDiva, Oracle Taleo Cloud, and more.

TextUs Ratings:

4.7/5

TextUs Reviews:

“TextUs has significantly boosted our response rates in recruiting and sales — it’s become a core tool for high-volume, two-way texting.” 

“Users like the strong scheduling and API integrations, plus support quality is consistently rated very high compared with other texting tools.”

Source: G2

10. Ooma Office

Overview:

Ooma Office is an inexpensive yet fully functional VoIP effort geared toward small businesses, and with that comes a variety of savings features overall. It’s an easy alternative to RingSquared for smaller businesses looking just for core, quality voice service without the expense and complexity of custom enterprise set-up or advanced call tracking analytics, simply focusing on frictionless and affordable voice communication.

Ooma Office Features:

• Auto Attendant (Virtual Receptionist): A recording that answers the phone with a professional greeting and provides callers with the option to select how they can connect (e.g., press 1 for sales, press 2 for support).
• Extension Dialing & Ring Groups: Quick and easy intercom calling between extensions, as well as the ability to route incoming calls to a group of users all at once or one after another (Ring Groups) until someone answers.
• Mobile App: There is a lot of functionality in the dedicated app, turning any smartphone into an office extension where employees can make and receive calls, check voicemails, and manage settings all under their business number.
• Basic Calling Features: Comprises essential enterprise telephony features including conference bridging, call routing to alternate numbers, and 3-way conferencing with detailed call logs.
• Texting (only available in Pro Plan): Provides simple business text Messaging features to send and receive SMS messages from an existing business phone number.

Ooma Office Pros:

Cost-effective & easy to use: Low, affordable initial cost & monthly payments suitable for teams of any size.

Easy Installation: Process couldn’t be easier, quick out-of-the-box setup for non-technical users.

No Contracts: Flexible 30-day service plans.

Ooma Office Cons:

Texting/Messaging features are functional but basic, lacking advanced automation.

It does not have the emerging AI-driven analysis and robust marketing/reputation management capabilities that other platforms like Emitrr have. 

Ooma Office Pricing:

Ooma office pricing offers tiered per-user/month plans (Essentials, Pro, and Pro Plus).

Ooma Office Integrations:

Google, Microsoft 365, Salesforce, and a growing list via Zapier.

Ooma Office Support Channels:

Phone Support, Live Chat, Email/Ticket Support

Ooma Office Ratings:

4.5/5

Ooma Office Reviews:

“Simple to use, simple to set up and great voice value.” — user review highlighted in comparative article 

“Great price for a small business looking for an easy-to-use system with core calling features.” 

Source: Capterra

Why is Emitrr the Best RingSquared Alternative?

All-in-One VoIP, Texting, Web Chat & Automation

Centralize all customer communications—phone, SMS, web chat, appointments, and more, in a single platform. No juggling telecom tools or switching between apps like with RingSquared.

AI-Driven Call & Message Automation

Automate missed call texts, appointment reminders, follow-ups, FAQs, and regular customer inquiries with intelligent AI workflows that save hours every week.

Built for Multichannel Customer Engagement

Unlike RingSquared’s call-centric system, Emitrr offers real two-way texting, web chat, and omnichannel messaging, which can help businesses get back in touch quicker and turn more leads.

HIPAA-Compliant VoIP for Sensitive Industries

Designed for healthcare, dental, and medical practices, Emitrr ensures safe communication with HIPAA-compliant calling, messaging, and data handling, something RingSquared does not specialize in.

Smarter Call Management with AI Voice Tools

AI voicemail, smart call routing, IVR menus, sentiment-aware analytics, and automatic call flows make sure that each incoming call is received, analyzed, and routed with accuracy.

Simple, Transparent Pricing (No Telecom Confusion)

Easy-to-understand plans with no hidden telecom fees, no add-on surprises, and the ability to pay monthly or yearly, making budgeting predictable and stress-free.

Unlimited Users at No Extra Cost

Add your entire team without paying per-seat fees. Scale locations, departments, or shifts without increasing your communication costs.

Real-Time Support & Quick Migration

Onboarding is fast, smooth, and guided by a friendly support team that helps set up numbers, workflows, integrations, and routing right from day one.

Powerful CRM, EHR & Business Tool Integrations

Enjoy effortless two-way sync with 500+ tools like HubSpot, Salesforce, Calendly, AthenaHealth, and other EMR/CRM platforms, enabling automation from end to end.

AI Receptionist & 24/7 Virtual Agent

Emitrr’s AI agent, Sarah, responds instantly to customer messages, handles routine questions, collects information, and ensures no lead or patient inquiry goes unanswered.

Designed to Scale With Growing Businesses

Whether you’re a small team or expanding to multiple locations, Emitrr grows with you, handling higher call volumes, more staff, and increased customer demand effortlessly.

Frequently Asked Questions

Conclusion

The right communications platform can make or break how effectively your business can reach customers, handle operations, and grow. RingSquared’s enterprise-grade calling is great and all, but the modern business has a need for more than a voice; it needs automation, two-way texting, reviews, reminders, AI agents, and deep integrations. 

That’s exactly where Emitrr is the #1 RingSquared alternative. It turns customer conversations into automated revenue, offering HIPAA-compliant texting, an Unichannel inbox, parents’ VoIP capabilities, and 500+ integrations all in one clean system built for business growth.

If you’re ready to move away from RingSquared, streamline your process and increase ROI. Emitrr is the smarter, future-proof option. Book a demo today.