EZ Texting Alternative: Compare Features, Pricing, Pros & Cons

Introduction

EZ Texting is one of the popular text messaging platforms that businesses use for their marketing, sales and HR needs. It is perhaps one of the oldest texting platforms marking its conception in 2004. Does this old player still have what it takes in the evolving digital landscape? Lets have a look. 

Why Should You Consider Switching To The Best EZ Texting Alternative?

Are you in search of an EZ Texting alternative? If you’re considering switching from EZ Texting, this article is here to assist you in making an informed choice. EZ Texting comes with its drawbacks, such as limited integration capabilities, confusing pricing plans,  occasional message delivery issues, lack of texting automation, and subpar customer support. In light of these limitations, exploring alternative solutions becomes essential to secure robust features, seamless integration, and exceptional customer support, ultimately helping you make an informed decision to enhance your business text messaging strategy.

Let’s dive into the details and explore the best alternatives to EZ Texting.

Top Reasons For Switching To An EZ Texting Alternative

EZ Texting Integrations

EZ Texting’s limited integration capabilities can create roadblocks in the seamless automation of processes and data from your CRM, EHR, EMR, or PMS systems. This drawback could lead to disruptions in customer communication, even resulting in missed chances.

By transitioning to a more adaptable platform, you unlock the potential for smooth integration. This means effortlessly connecting customer data, allowing you to proactively engage with your customers, ensure prompt replies, and elevate their experience. This positive interaction lays the foundation for lasting loyalty and business expansion.

EZ Texting Pricing Plans

– EZ Texting’s pricing starts at $20 per month for their “Launch” plan and goes upto $3000 for their “Enterprise” plan. 

So EZ Texting’s pricing plans can be deceptive, often luring customers with enticing promises that don’t materialize once you’re on board. Their sales-driven approach might lead to false assurances and unrealistic expectations. What’s worse, you might find yourself in the dark about newly added plans, only to face unexpectedly high bills at the end of the month. 

It’s crucial to choose a platform that prioritizes transparency and delivers on its commitments. Your business deserves honesty and reliability when it comes to pricing and services.

EZ Texting Features

Many EZ Texting users express frustration due to message delivery issues, resulting in important communications being missed by their customers. In the realm of texting platforms, ensuring messages are delivered promptly and precisely is not just crucial—it’s the cornerstone of functionality and a fundamental expectation. Without consistent and timely message delivery, the very purpose of a texting platform becomes obsolete and defeats its intended purpose.

The moment has arrived to switch to a business texting platform that guarantees seamless message delivery, relieving you of any concerns or doubts.

Lacks Automations

EZ Texting falls short in offering essential automation features, which are a must-have in texting platforms. Automation is a game-changer, enabling you to effortlessly schedule messages for future delivery, cutting down on manual work, and streamlining operations, ultimately saving you time and money. 

If this crucial automation functionality is absent, it’s a clear signal that exploring alternative options is in your best interest. Seek out platforms that empower you to automate your texting campaigns for maximum efficiency.

Glitchy Software

The EZ Texting software’s glitchy performance has left users frustrated and struggling. Basic tasks like setting up texting campaigns become needlessly difficult due to these glitches. Not only does this waste time and effort, but it also hampers effective customer communication. 

To steer clear of such hindrances, it’s essential to seek out a dependable platform that ensures a seamless experience, free from glitches and disruptions. Your business deserves a reliable solution that empowers you to connect effortlessly with your customers.

EZ Texting Customer Support

Many users of EZ Texting have been let down by their customer support, which has resulted in frustration and unresolved issues. Having reliable and helpful customer support is essential for the smooth operation of any business. When deciding on a texting platform, it’s wise to opt for one that offers exceptional customer support. 

This way, you’ll have a dependable ally ready to assist you whenever you encounter any challenges or need assistance. Making the right choice now can save you a lot of headaches down the road.

Key Aspects To Consider While Looking For An EZ Texting Alternative

Selecting the right texting platform is a big deal – it’s the engine behind successful communication. When you find the best match, you can connect with customers smoothly, make your workflow better, and reach those important business targets. It’s all about improving connections, making things work smoother, and giving your business a boost.

We’re here to dive into each option and guide you toward the ideal choice for your texting needs. Let’s get started on finding the perfect fit for your business!

1. Features

Considering the features of the software before making a choice is crucial because these features determine how well the software meets your business needs and helps you achieve your goals. Features directly impact your business experience and the outcomes you can achieve. By understanding the features, you can assess if the software aligns with your requirements, saves time, enhances efficiency, and brings value to your work. It ensures you’re investing in a tool that truly works for you.

Let’s compare features for each of the alternatives –

Texting Capabilities

Key Highlights:

• Emitrr stands out with its features like two-way texting, webchat capabilities, automated reminders, and versatile communication channels.
• EZ Texting excels in group texting, broadcast SMS, and automated reminders, although it lacks webchat and payment follow-up options.
• Twilio, Podium, ProTexting, ClickSend, Sakari: Limitations in webchat, missed call to text, automated reminders, and more.

Reviews And Reputation Management

Reviews are like the voice of satisfied customers for a business. They reveal the happiness of clients and shape how others perceive the business. Good reviews establish trust, highlight content customers, and enhance the business’s attractiveness. Positive reviews boost credibility and attract new customers.

EZ Texting does not offer automated reviews. Let us have a look at other alternatives and what they offer –

Key Highlights:

• Emitrr stands out from all the alternatives with a full suite of features.
• EZ Texting lacks key features like Review Generation, Negative Feedback Management, Response Management, Review Requests, and Review Notifications.

Other Capabilities

Key Highlights:

• Emitrr leads with Digital Forms, Customer Surveys, Metrics/Reporting, and Customer Support features.
• EZ Texting lags behind Emitrr in Customer Surveys and Customer Support.
• When compared to Emitrr’s comprehensive offerings, other platforms display varying gaps and limitations.

2. Support

Customer support acts as a dependable guide, ever ready to assist with queries and resolve issues. It fosters trust, ensures customer satisfaction, and deepens the bond between businesses and their valued customers. 

Furthermore, exceptional customer support goes beyond problem-solving; it leaves customers feeling valued and content. The provision of helpful and personalized solutions cultivates a positive sentiment, contributing to overall customer satisfaction.

Here’s a quick overview of customer support for various alternatives –

Key Highlights:

• Emitrr provides 24/7 Live Rep support, full Phone support, Chat capabilities, and Email assistance. 
• In contrast, EZ Texting lacks 24/7 Live Rep and has limited Phone and Chat support.
• Emitrr’s comprehensive support options set it apart from other platforms with varying gaps in comparison.

3. Pricing

Pricing is crucial when considering a texting platform because it directly affects your budget and overall costs. Understanding pricing helps you assess if the platform aligns with your financial resources and offers value for the features you need. Making an informed choice ensures you get the desired capabilities without overspending, optimizing your investment for effective communication. 

Let’s take a look at the pricing across all platforms – 

*Prices can vary basis of your choice of plan.

Key Highlights:

• Emitrr offers great value with extensive features and excellent support.
• EZ Texting costs more, has limited features and has no support.

4. Customer Reviews

Lastly, as you finalize your texting platform choice, don’t forget to check out those customer reviews. Take a quick look at what people are saying about the company and its products – it’s like a sneak peek of what you’re signing up for. We’ve gathered some reviews from Capterra to give you a brief insight. Now, you’re well-equipped to make a wise decision! 

Emitrr

Key Highlights:

• Best Customer Service
• Feature-filled product
• Customization at a great price
• 100% transparency, no hidden charges

Source: Capterra

EZTexting

Key Highlights:

• Bad user experience
• Failure of message delivery
• Worst customer service experience

Source: Capterra

Twilio

Key Highlights:

• Poor customer support
• No transparency
• Costly pricing model for lesser features

Podium

Key Highlights:

• Not intuitive platform
• Poor customer support
• Bad customer experience

ProTexting

Key Highlights: 

• Message delivery failure
• Poor customer support
• Limited integration options

Whispir

Key Highlights: 

• Platform not user friendly
• Rigid templates
• Confusing user interface
• No status update on message delivery

ClickSend

Key Highlights:

• Platform is slow
• Bad customer support
• Poor platform experience

Sakari

Key Highlights:

• Platform errors
• Not a secure platform
• Poor Customer Support

Overall Comparison of EZ Texting Alternatives

Why Is Emitrr The Best EZ Texting Alternative?

Emitrr, a dynamic customer communication and engagement software, amplifies business communications via text messaging to elevate customer experiences.

In its toolkit, you’ll find a treasure of features paired with over 1000+ integrations for seamless automation. Add to that, exceptional customer service, making Emitrr popular as  an ‘Emerging Favorite’ on esteemed review platforms like Capterra, G2, and Software Advice.

What sets Emitrr apart from the crowd? It’s not just about texting – it’s a symphony of advanced features that are extraordinary. Heaven for businesses aiming to save 100+ manual hours, grow 3X reviews, and get 10X leads.

Here’s What Makes Emitrr An Obvious choice over EZ Texting –

1000+ Integrations

Effortlessly streamlining your tasks involves ensuring your current CRM/EMR/EHR/PMS systems integrate seamlessly. While EZ Texting and similar options may face challenges, Emitrr excels in automation, ensuring seamless work through its flawless integrations.

Emitrr seamlessly merges with your existing CRM/EMR/EHR/PMS, transforming repetitive tasks into automated campaigns, and significantly enhancing your efficiency.

Transparent Pricing Plans

With Emitrr’s Transparent Pricing Plans, you can rest assured that you’ll never be charged beyond the stated cost. Our commitment to transparency ensures that there are no surprises, and we always deliver on our promises. 

Your budget remains intact, and you can trust that Emitrr’s pricing is straightforward and reliable.

Outstanding Customer Support

Emitrr shines as your ultimate support hub. Our lightning-quick support team provides quick solutions that leave competitors behind. Most customers rate Emitrr a stellar 5 out of 5, showcasing our outstanding service that wins hearts and recommendations. With Emitrr, your decision is crystal clear. Join the happy Emitrr users and experience a support journey like no other.

End-to-End Automation

Emitrr offers full automation for the entire customer journey. It handles everything from booking appointments to sending reminders, reschedules, reviews, surveys, and follow-ups. This top-notch automation saves you 100+ hours of manual work, making your operations smoother and more efficient.

What sets Emitrr apart is its all-inclusive approach. Unlike other platforms, Emitrr doesn’t just offer fragmented automation; it covers every step of the customer journey. This means you don’t have to juggle multiple tools or worry about missing out on essential tasks. Emitrr’s seamless automation ensures that every interaction is streamlined and effortless, allowing you to focus on what truly matters – delivering exceptional customer experience.

Features That Make Emitrr Different From EZ Texting

Converting Phone Calls to Texts

Emitrr performs its magic by transforming missed calls into automated text conversations. Thanks to Emitrr’s unique missed call-to-text feature, you can cut down your call volume by 40% while effortlessly staying in touch with customers.

Say goodbye to overlooked voicemails – Emitrr’s precise voicemail transcripts ensure you’re always in the loop. You can even tailor your responses for missed calls according to various office hours, giving you complete authority over customer interactions.

Elevate your business with Emitrr and ensure you never let a call slip by again. It’s the intelligent approach to staying connected and ensuring customer satisfaction.

Automated Reviews and Reputation

Emitrr simplifies the process of boosting your online reputation. With automated review campaigns, you can easily ask customers for reviews using your preferred channel.

You’re the boss – customize the review request frequency and follow-ups to your liking. Plus, you’ll receive notifications for new reviews and manage them all from a single dashboard, eliminating the need for multiple platforms. You can even respond to reviews directly from that dashboard.

Winning Features

When it comes to various features and product capabilities, Emitrr takes the lead over EZ Texting. Let’s explore how Emitrr sets a new standard for excellence in texting platforms.

• Effortless Contact Management: Select and delete multiple contacts hassle-free.
• Limitless Contact Addition: Add unlimited contacts to the platform.
• Simple Reminder Automation: Easily automate reminders for efficiency.
• Complete Text Messaging Automation: Achieve end-to-end text messaging automation.
• Reliable Message Delivery: Enjoy a 100% message delivery rate.
• Scenario-Based Templates: Access multiple templates for scenario-based texting.
• Extensive CRM Integrations: Seamlessly integrate with over 1000 CRMs.
• Message Prioritization: Filter unread messages for focused attention.
• Broadcasting Feature: Instantly send the same message to multiple contacts.
• Transparent Pricing: Experience fair pricing with no hidden charges.

With Emitrr’s array of powerful features, it’s the ultimate choice for efficient and effective communication management.

How To Switch From EZ Texting To Emitrr?

Transitioning from EZ Texting to Emitrr is a seamless process, requiring no effort on your part. Emitrr’s dedicated customer support team handles everything for you. Here’s how it works:

• Effortless Data Transition: Your automation setups and contacts smoothly transition to Emitrr without any additional cost.
• Number Porting Made Easy: Our experts port your current number, making it ready for texting, and ensuring a smooth transition.
• Integrations That Stay: Your existing integrations find a new home in your current CRM, ensuring uninterrupted workflow.
• Comprehensive Training: We empower your team with both in-person and online training for a confident launch.
• Reliable Support: Emitrr’s Team has your back, offering guidance and assistance every step of the way.

Switching to Emitrr is hassle-free, ensuring a seamless experience and enhanced communication capabilities.

Now that you’re well-informed, it’s time to make a decision. If you’re using EZ Texting and looking for better features, competitive pricing, round-the-clock customer support, and a smooth onboarding process, the choice is evident – switch to Emitrr. Your upgrade is just a step away!

Book a Demo, now!

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