10 Best EZ Texting Alternatives For Your Business 

Introduction

EZ Texting is a leading SMS marketing platform designed to help businesses of all sizes leverage the power of text messaging. It is perhaps one of the oldest texting platforms marking its conception in 2004. Does this old player still have what it takes in the evolving digital landscape? Let’s have a look. 

If you’re considering switching from EZ Texting, this article is here to assist you in making an informed choice. EZ Texting comes with its drawbacks, such as limited integration capabilities, confusing pricing plans, occasional message delivery issues, a lack of texting automation, and subpar customer support. In light of these limitations, exploring alternative solutions becomes essential to secure robust features, seamless integration, and exceptional customer support, ultimately helping you make an informed decision to enhance your business text messaging strategy.

Let’s dive into the details and explore the best alternatives to EZ Texting.

What is EZ Texting?

EZ Texting is one of the popular text messaging platforms that businesses use for their marketing, sales, and HR needs. It is a leading SMS marketing solution that is specially designed to help businesses of all sizes. Whether it is about engaging your audience or driving sales, this platform makes it seamless to send targeted messages at scale. 

EZ Texting Features

• 2-Way Messaging: Enables real-time conversations with customers, allowing both sending and receiving of text messages.
• Automated Responses: Sends predefined replies to incoming texts, ensuring immediate customer interaction.
• Automated Scheduling: Automatically sets and manages messaging schedules based on specific time slots or triggers.
• Autoresponders: Sends instant, automated responses to customer messages without manual intervention.
• Customizable Fields: Personalizes messages by dynamically inserting customer-specific data into your texts.
• Customizable Templates: Offers pre-designed message layouts that can be tailored to your brand’s needs.
• Data Import/Export: Facilitates easy transfer of contact lists and message data between platforms.
• Drip Campaigns: Sends a series of scheduled messages to engage customers over time with automated sequences.
• Engagement Tracking: Monitors customer interactions with your texts to measure engagement and response rates.
• Mass Texting: Allows you to send bulk messages to large groups of contacts simultaneously.
• Message Personalization: Customizes texts by incorporating recipient-specific details like names or preferences.
• Mobile Alerts: Notifies recipients with real-time alerts via SMS to keep them updated on important information.
• Real-Time Reporting: Provides up-to-the-minute data on message delivery, open rates, and customer responses.
• Reporting & Statistics: Gathers and presents data insights to evaluate campaign performance and messaging impact.
• SMS Marketing: Uses text messaging as a direct marketing tool to reach customers with promotions and updates.
• SMS Messaging: Communicates with customers through standard text messages for a variety of purposes.
• Scheduled Messaging: Allows you to plan and automate message delivery at specific times or dates.
• Scheduling: Organizes and automates the timing of messages to ensure timely delivery.
• Shortcodes: Uses shortened phone numbers to make it easier for customers to opt into SMS campaigns.
• Social Media Integration: Connects SMS campaigns with social media platforms for cross-channel engagement.
• Third-Party Integrations: Syncs with other software and platforms for seamless data sharing and expanded functionality.
• Two-Way Communication: Facilitates interactive conversations with customers by allowing them to respond to your messages.
• Visual Analytics: Displays campaign data in graphical formats for easy analysis and decision-making.

EZ Texting Pros & Cons

EZ Texting Pros

• Effortless Customer Engagement: Easily engage with both potential and existing customers through a user-friendly platform.
• Seamless Website Integration: The website is set up for smooth communication, ensuring interested clients can connect effortlessly.
• User-Friendly Interface with Powerful Features: The intuitive interface and robust features make managing communications straightforward.
• Convenient Mobile Access: The iOS app works seamlessly with the web interface, allowing for on-the-go management.
• Simple Training for Non-Technical Users: Training less technical staff on purchasing keywords is made easy with this platform.
• Efficient API Integration: The API is easy to work with, allowing for streamlined integration with other tools.

EZ Texting Cons

• Poor Integration: Integration is unreliable, making it difficult to manage workflows.
• High Costs with No Flexibility: Prices feel steep, especially for small businesses facing financial challenges.
• Constant Pressure to Upspend: The platform regularly pushes for additional purchases, increasing overall expenses.
• Misleading Pricing Structure: Pricing displays are unclear and often feel deceptive, leading to unexpected costs.
• Unresponsive and Unhelpful Customer Support: The customer support team is frustrating to deal with, lacking helpful solutions or timely responses.
• Unwanted Add-ons from Initial Setup:The account representative signed us up for unnecessary add-ons despite clear instructions otherwise.

EZ Texting Pricing

Ez Texting offers four pricing plans:

• Launch: $20 per month, suitable for up to 500 contacts.
• Boost: $60 per month, designed for 500 to 2,000 contacts.
• Scale: $100 per month, accommodating 2,000 to 50,000 contacts.
• Enterprise: $3,000 per month for businesses with over 50,000 contacts.

EZ Texting Integrations

Ez Texting offers integrations with a wide range of software. Here is the list of software:  

• HubSpot
• Zapier
• SquareSpace
• Mailchimp
• Salesforce
• Vortext
• CustomerX
• QuickDesk
• And more..

EZ Texting Reviews & Ratings

EZ Texting has a rating of 4.3/5 stars on Capterra and on G2 has a rating of 4.5/5. Here is what customers are saying about EZ Texting:

“Money RIPPERS…extravagant expensive.. Really BAD .. THEY WILL RIP YOU.. “

“The platform is constantly pushing for increasing expense. And pricing displays are misleading to say the least.”

Source: Capterra

EZ Texting Support Channels

• Knowledge base
• FAQs
• Email
• Chat
• Phone

Why Should You Consider Switching To The Best EZ Texting Alternative?

• EZ Texting Integrations: EZ Texting’s limited integration capabilities can create roadblocks in the seamless automation of processes and data from your CRM, EHR, EMR, or PMS systems. This drawback could lead to disruptions in customer communication, even resulting in missed chances.
• EZ Texting Pricing Plans: EZ Texting’s pricing starts at $20 per month for their “Launch” plan and goes upto $3000 for their “Enterprise” plan. So EZ Texting’s pricing plans can be deceptive, often luring customers with enticing promises that don’t materialize once you’re on board. Their sales-driven approach might lead to false assurances and unrealistic expectations. What’s worse, you might find yourself in the dark about newly added plans, only to face unexpectedly high bills at the end of the month.
• EZ Texting Features: Many EZ Texting users express frustration due to message delivery issues, resulting in important communications being missed by their customers. In the realm of texting platforms, ensuring messages are delivered promptly and precisely is not just crucial—it’s the cornerstone of functionality and a fundamental expectation. The moment has arrived to switch to a business texting platform that guarantees seamless message delivery, relieving you of any concerns or doubts. EZ Texting falls short in offering essential automation features, which are a must-have in texting platforms. Automation is a game-changer, enabling you to effortlessly schedule messages for future delivery, cutting down on manual work, and streamlining operations, ultimately saving you time and money.
• Glitchy Software: The EZ Texting software’s glitchy performance has left users frustrated and struggling. Basic tasks like setting up texting campaigns become needlessly difficult due to these glitches. Not only does this waste time and effort, but it also hampers effective customer communication.
• EZ Texting Customer Support: Many users of EZ Texting have been let down by their customer support, which has resulted in frustration and unresolved issues. Having reliable and helpful customer support is essential for the smooth operation of any business. When deciding on a texting platform, it’s wise to opt for one that offers exceptional customer support.
  This way, you’ll have a dependable ally ready to assist you whenever you encounter any challenges or need assistance. Making the right choice now can save you a lot of headaches down the road.

10 Best EZ Texting Alternatives 

1. Emitrr 
2. Twilio
3. Podium
4. ProTexting
5. Whispir
6. ClickSend
7. Sakari
8. Textline 
9. TextMagic 
10. Weave
    

1. Emitrr | Emitrr vs EZ Texting 

Emitrr Overview 

Emitrr is a robust and leading texting platform that is indeed the best EZ Texting alternative. This software offers comparatively more features and functionality, which include two-way messaging, mass/bulk texting, recurring texts, MMS messaging, and more. Emitrr is the best Ez Texting alternative, not only in terms of features but also because it offers affordable volume pricing that caters to both large and small businesses. 

Emitrr excels when it comes to adhering to rules and regulations, whether it is HIPAA or TCPA; compliance is never an issue with Emitrr. Then comes its seamless integration capability, which is cherry on top. It is capable of integrating over 1000 third-party CRM/PMS/EHR tools and software. Let’s have a detailed look at the best EZ Texting alternative: 

Emitrr Features 

• Chat-Based SMS Surveys: Collect customer feedback via interactive SMS surveys for instant responses.
• AI Automation: Emitrr offers seamless automation that helps streamline workflow. 
• VoIP: Enhance phone communication with advanced calling features like call routing and voicemail transcription.
• Omni-Channel Messaging: Engage with customers through SMS, email, and social media from a single platform.
• Auto-Replies: Set up automated responses to common customer inquiries for efficiency.
• Auto-Responders: Automate replies to maintain fast response times without manual intervention.
• Send Text Blasts: Send mass texts to thousands of contacts at once for wide-reaching communication.
• Mass/Bulk Texting: Deliver promotional or informational messages to large groups at the same time.
• Analytics and Metrics: Track campaign performance through detailed reports on delivery, engagement, and conversions.
• Unified Inbox: Manage customer interactions from different channels within one inbox for better efficiency.
• Web Chat to Text: Seamlessly transition conversations from web chat to SMS for a smooth cross-channel experience.
• Schedule Text Messages: Set messages to be delivered at optimal times for greater engagement.
• Segmented Lists: Organize contacts into groups for targeted, personalized messaging.
• 2-Way Text Messaging: Have real-time conversations by allowing customers to reply directly to your texts.
• Reputation Management: Monitor and manage online reviews to enhance your business’s reputation.
• Personalization: Customize texts with customer-specific details for a more tailored experience.
• Customizable Templates: Create and modify message templates for quicker and consistent communication.
• File Sharing: Send multimedia files like images and documents directly through text messaging.
• Drip Campaigns: Automate a series of scheduled messages to nurture customer engagement over time.
• Contact Management: Organize and store customer contact details for efficient follow-ups and communication.
• Conversation Tagging & Folders: Label and categorize conversations for quick access and easier management.
• Landline Texting: Text enable your landline to send and receive text messages, expanding communication options.
• Integration with Other Business Software: Sync your communication platform with other tools for a seamless workflow.
• Create and Launch SMS Marketing Campaigns: Design and execute SMS campaigns to effectively engage your audience.

Emitrr Pros  

• Unparalleled Customer Support: Emitrr is known for top-notch customer service, earning 5/5 ratings on platforms like Capterra.
• Transparent Pricing: Emitrr offers affordable, straightforward pricing with no hidden fees.
• Extensive Features: Emitrr provides a wide range of tools to enhance customer communication and engagement.
• CRM Automation: Automate customer relationship management tasks to boost efficiency and streamline workflows.
• User-Friendly Interface: Emitrr’s intuitive dashboard allows for easy navigation without requiring technical expertise.

Emitrr Cons

• Emitrr keeps adding new features, and there is no major issue with this software. 

Emitrr Pricing

For SMS, Emitrr offers a text-based pricing model that starts at $149 a month. 

Emitrr Integrations

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc. with tools like:

• MailChimp
• Denticon
• AthenaHealth
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• Slack 
• And more!

Emitrr Reviews & Ratings

Emitrr has a robust rating on some reliable review platforms, such as Capterra. On Capterra, it has a 5/5 star rating. Here’s what customers are saying about Emitrr:

“Great Company , Confident , Relentless . will defiantly get Job Done. Excellent Customer Service .”

 “Overall, our experience has been very positive. We’re learning the new software and have had a few questions/issues which were all very promptly answered and addressed. Glad we chose Emitrr!”

Source: Capterra

 Emitrr Support Channels

• Live chat: Chat with Emitrr’s live representatives
• Phone: Call Emitrr at +1 (210) 941-4696
• Email: Send email to Emitrr’s support team at [email protected]
• Knowledge base
• FAQs/forum
• SMS

2. Twilio | Twilio vs EZ Texting

Twilio Overview 

Twilio is an API-based platform developed to create customized communication solutions. It supports SMS, voice calls, and WhatsApp messages. Due to its excellent scalability, Twilio has become the go-to choice for enterprises that need to integrate texting with apps or software. Though quite powerful, it does require technical expertise in terms of its setup and implementation. Here is a detailed look of this EZ Texting alternative: 

Twilio Features 

• 2-Way Messaging: Enables real-time, interactive text conversations between businesses and customers.
• Communication Management: Streamlines and organizes all customer interactions across various channels.
• Customizable Templates: Offers pre-designed formats that can be adapted to fit unique communication needs.
• Mass Texting: Facilitates sending bulk SMS messages to reach numerous recipients at once.
• Message Personalization: Adds a human touch by tailoring messages with customer-specific details.
• Reporting/Analytics: Provides insights and data to evaluate the effectiveness of communication strategies.
• Shortcodes: Uses easy-to-remember numbers to simplify customer engagement via SMS.
• Social Media Integration: Connects messaging tools with social platforms for seamless interactions.
• Survey Builder: Creates customizable surveys for gathering customer feedback.
• Survey/Poll Management: Manages surveys and polls to capture and analyze audience opinions.
• Templates: Provides pre-made messaging formats for quick and consistent communication.
• Two-Way Communication: Facilitates interactive exchanges, enabling responses to messages.
• API: Offers programmable interfaces to integrate messaging systems with other software.

Twilio Pros  

• Efficient Team Communication: This platform simplifies communication among developers, ensuring seamless collaboration and maintaining records of virtual meetings and conversations.
• Comprehensive Integration Capabilities: It supports integration with various software, enabling a unified workflow for enhanced productivity.
• Free Trial Availability: A free trial is offered, allowing users to explore the platform’s features and assess its suitability before committing.
• Easy-to-Use API Documentation: The API documentation is well-structured and straightforward, making implementation quick and hassle-free.

Twilio Cons

• Unclear Error Identification: Diagnosing connectivity issues with the infrastructure can be challenging, as the root cause isn’t always immediately apparent.
• Lack of Human Support: The absence of direct human assistance adds to the frustration when dealing with technical difficulties.
• Dependency on Facebook and WhatsApp: The integration relies on external platforms like Facebook and WhatsApp, meaning the issue might not always lie with Twilio itself.
• Confusing Website Navigation: Navigating the website can be tricky, making it harder to access the right tools or information.
• Complex Setup Process: Even with documentation, setting up functions can feel overwhelming and time-consuming.

Twilio Pricing

For SMS, Twillio pricing starts from $25 per month.

Twilio Integrations

Twilio offers integrations with various third-party software: 

• MailChimp
• HubSpot Marketing Hub
• Zapier
• Squarespace
• Zendesk Suite
• Constant Contact
• Robly
• Insightly
• AWeber
• And more!

Twilio Reviews & Ratings

Twilio has a robust rating on some reliable review platforms, such as Capterra. On Capterra, it has a 4.4/5 star rating. Here’s what customers are saying about Twilio:

“Customer support is dificult to reach and unresponsive”

“The dashboard used to be a bit confusing when we started using the product. However after a couple of days I get its logic.”

Source: Capterra

 Twilio Support Channels

• Live chat
• Phone
• Email
• Knowledge base
• FAQs/forum

3. Podium  | Podium vs EZ Texting

Podium Overview 

Podium centers around local businesses: It’s a platform that helps manage online reviews, payments, and text-based customer communication. Simplifying all sorts of messaging and the collection of customer feedback, Podium offers an easy-to-use dashboard. It is a good EZ Texting alternative for businesses that want to improve their online reputation in conjunction with their communication strategy.

Podium Features 

• Reputation Monitoring: Tracks customer feedback to help businesses enhance their online image.
• Surveys and Customer Feedback: Collects valuable insights through tailored surveys and feedback tools.
• Text Messaging: Facilitates direct communication with customers via SMS sent to their mobile phones.
• Automated Responses: Ensures prompt replies by automatically responding to incoming messages.
• Scheduling Management: Streamlines the process of appointment scheduling, tracking, and organizing efficiently.
• Message Scheduling: Allows messages to be sent automatically at designated times for convenience.
• Customizable Messaging Templates: Offers editable templates to meet unique business communication needs.
• Instant Notifications: Alerts users immediately about new messages or important updates.
• Performance Analytics: Generates comprehensive reports and statistics to assess and improve communication strategies.
• Integration with Social Platforms: Links messaging systems to social media channels for seamless interaction.

Pros of Podium

• Hassle-Free Review Management: Podium makes it easy for businesses to request, collect, and manage reviews, strengthening their online presence.
• Reliable and User-Friendly: Praised for its intuitive interface, Podium is a dependable tool suitable for businesses of all sizes.
• Enhanced Customer Interaction: It streamlines communication, fostering better engagement and improving overall customer satisfaction.
• Simplified Feedback Gathering: Podium facilitates effective customer interactions, enabling businesses to collect valuable insights effortlessly.

Cons of Podium

• Lengthy Setup Process: Some users report that the setup can take a significant amount of time, sometimes up to six months to fully implement.
• Challenges with Contract Management: Difficulties in canceling subscriptions, including cases of continued billing after cancellation requests, have been reported.
• High Cost: Podium’s pricing, ranging between $249 and $400 per month, is considered expensive by many users.
• Customer Support Issues: Feedback from users highlights delays in issue resolution and challenges in effective communication with the support team.

Podium Pricing

This  EZ Texting alternative pricing is quite expensive, particularly for small businesses. Here is what Podium’s pricing looks like:

• Core: $399 a month
• Pro: $599 a month
• Signature: Custom pricing

Podium Integration

Podium integrates with various third-party apps and software, including:

• AthenaHealth
• AroFlow
• Airtabele
• AdvancedMD
• ADF Leads
• AMS Pro
• BigCommerce

Podium Reviews & Ratings

Podium’s customer rating on Capterra is 4.3/5 and on g2 is 4.6/5. Here’s what customers are saying about this Heymarket competitor:

“I am totally disgusted with Podium. They took 6 months to set my account up completely.”

“They will ignore you, say they’ve cancelled services with the same template email over and over again, and yet your credit card will still be charged each month.”

Source: Capterra

Podium Support Channels 

Here’s a list of Podium customer support channels that you can find: 

• Phone Support
• Chat
• Email/Help Desk
• Knowledge Base

4. ProTexting| ProTexting vs EZ Texting

ProTexting Overview 

ProTexting is a simple SMS marketing platform that is suitable for small and medium-sized businesses. It offers features such as group texting, MMS, and text polls. The tool has an easy interface and many SMS templates. It is very useful for marketing campaigns, event marketing, and audience engagement without complex background settings.

ProTexting Features 

• Drop-Down Navigation Panel: Simplifies access to various features through a user-friendly, organized menu.
• Robust App Tools: Provides a wide range of powerful tools within the app to enhance functionality and user experience.
• Clean, Varied Analytics: Offers clear and diverse analytical reports to track performance and make informed decisions.
• Compliance Tools: Includes features that help ensure adherence to industry regulations and standards.
• Mobile App: Enables users to manage communication and tasks on the go through a dedicated mobile application.
• Group Texting: Allows businesses to send messages to multiple recipients at once, streamlining communication.
• Mobile Keywords: Enables the use of specific keywords for easier customer interaction via mobile.
• Single Messages: Allows for sending individual, personalized messages to customers as needed.
• Autoresponders: Automatically replies to incoming messages, ensuring quick and consistent communication.
• Two-Way Messaging: Facilitates interactive communication, allowing businesses and customers to exchange messages in real-time.
• Contact Management: Organizes and manages customer contacts for better segmentation and personalized communication.

Pros of ProTexting

• User-Friendly Platform: ProTexting offers an easy-to-navigate platform, making it simple for users to send messages to their contacts without a steep learning curve.
• Reliable Message Delivery: Known for its consistent performance, ProTexting ensures messages are reliably delivered to recipients every time.
• Efficient Campaign Creation: The platform allows for quick message creation, helping businesses launch campaigns in a timely manner.
• Quality Email Management Software: Alongside SMS services, ProTexting’s email management tool is highly regarded for its quality and customer service, further enhancing the overall experience.

Cons of ProTexting

• Message Delivery Issues: Users have reported instances of messages failing to reach their intended recipients, impacting communication efficiency.
• Inadequate Customer Support: Some users experience delays and unhelpful responses when seeking assistance from the support team.
• Restricted Integration Options: Podium offers limited compatibility with other tools and platforms, which can hinder seamless workflow integration.

ProTexting Pricing

ProTexting pricing starts at $49.00/month, which can be quite expensive for small businesses.

ProTexting Integration

ProTexting integrates with various third-party apps and software, including:

• Zoho CRM
• Shopify
• Mailchimp
• Webhooks
• Salesforce
• Hubspot
• Constant Contact
• Facebook
• Slack
• And more!!

ProTexting Reviews & Ratings

ProTexting’s customer rating on Capterra is 4.6/5 and on g2 is 4.8/5. Here’s what customers are saying about this EZ Texting competitor:

“There was no live chat or phone support, which made it difficult to get answers to my questions in a timely manner. Additionally, the user interface of the app was outdated and not very user-friendly.”

“Limited Integration Options: ProTexting’s integration options with other marketing tools or social media platforms are somewhat limited.

Source: Capterra

ProTexting Support Channels 

Here’s a list of ProTexting customer support channels that you can find: 

• Phone Support
• Chat
• Email/Help Desk
• Knowledge Base
  

5. Whispir | Whispir vs EZ Texting

Whispir Overview 

Whispir is the another EZ Texting platform that focuses on workflow automation and multi-channel messaging although it is designed for sending messages simultaneously through SMS, email, and voice channels. Whispir gives out strong analytics and reporting tools that help organizations refine their communication strategies and uphold the industry’s required compliance.

Whispir Features 

• Automated Workflows: Design personalized, multi-step user journeys without coding, enhancing engagement with automated conversations.
• Rich Messaging: Transform basic chats into personalized, interactive experiences using an intuitive drag-and-drop interface.
• Email Automation: Streamline email campaigns by automating responses, while tracking engagement metrics in real-time.
• Real-Time Insights: Monitor conversations, ensure compliance, and leverage data to make informed decisions instantly.
• Comprehensive Reporting: Access live data reports, receive automated alerts, confirmations, and maintain a full audit trail for transparency.
• Message Builder: Easily design messages through a user-friendly drag-and-drop builder for quick and efficient content creation.
• Multiple Delivery Channels: Communicate through various platforms like email, SMS, voice, social media, web, and custom channels for broad reach.
• Contact Management: Efficiently organize and manage customer contacts to ensure smooth communication flows.
• Geofencing: Implement location-based triggers to send targeted messages when users enter specific areas.
• Pre-Built Templates: Utilize ready-made conversation workflows, saving time and ensuring consistency in messaging.

Pros of Whispir 

• User-Friendly Platform: ProTexting offers an easy-to-navigate platform, making it simple for users to send messages to their contacts without a steep learning curve.
• Reliable Message Delivery: Known for its consistent performance, ProTexting ensures messages are reliably delivered to recipients every time.
• Efficient Campaign Creation: The platform allows for quick message creation, helping businesses launch campaigns in a timely manner.
• Quality Email Management Software: Alongside SMS services, ProTexting’s email management tool is highly regarded for its quality and customer service, further enhancing the overall experience.

Cons of Whispir 

• Platform Not User-Friendly: The platform’s design may not be intuitive, making it challenging for users to navigate efficiently.
• Rigid Templates: Limited flexibility in templates can hinder customization to fit specific business needs.
• Confusing User Interface: The user interface may be unclear or cluttered, making it difficult for users to find and use desired features.
• Lack of Message Delivery Status Updates: There are no clear indicators to show the status of message delivery, which can create uncertainty about communication effectiveness.

Whispir Pricing

Whispir pricing starts from $49.00/month which can be quite expensive for small businesses.

Whispir Integration

Whispir integrates with various third-party apps and software, including:

• Zoho CRM
• Shopify
• Mailchimp
• Salesforce
• Hubspot
• WooCommerce
• Zendesk
• Freshdesk 
• And more!!
  

Whispir Reviews & Ratings

Whispi rating on Capterra is 4.3/5 and on g2 is 3.0/5. Here’s what customers are saying about this EZ Texting competitor:

“User interface is a bit confusing, sometimes it’s hard to find the functions needed to use.”

“I have not used or tried some of the features, though what I sometimes find a bit confusing is the status of SMS sending.”

Source: Capterra

Whispir Support Channels 

Here’s a list of Whispir customer support channels that you can find: 

• Phone Support
• Chat
• Email/Help Desk
• Knowledge Base
• Live Chat
• FAQs

6. ClickSend | ClickSend vs EZ Texting

ClickSend Overview 

ClickSend provides different forms of communication, from SMS to email to fax service. Their bulk texting feature is very useful in marketing campaigns or alerts. With seamless integrations into platforms such as Zapier and Slack, ClickSend is made for businesses that appreciate flexibility and usability. Here is a detailed look at this EZ Texting alternative: ,

ClickSend Features 

• Multimedia Messaging (MMS): Allows sending multimedia messages like images, videos, or audio in texts.
• Interactive Two-Way Messaging: Enables real-time, interactive conversations between businesses and customers via text.
• Instant Alerts/Notifications: Sends instant notifications for important updates or new messages.
• Automated Responses: Provides auto-replies to common inquiries for faster communication.
• Direct Chat/Messaging: Facilitates direct communication with customers through chat or messaging platforms.
• Customizable Message Templates: Offers pre-built templates that can be personalized for different messaging needs.
• Mass Texting: Sends bulk SMS to a large audience simultaneously, ideal for campaigns.

Pros of ClickSend 

• Efficient Customer Communication: Users highlight Podium’s ability to streamline communication, allowing businesses to connect with customers effectively and collect feedback effortlessly.
• Simple Review Management: Podium excels in simplifying review solicitation, making it easy for businesses to request and manage customer reviews.
• User-Friendly and Dependable: Customers praise Podium for its reliability and ease of use, with features that suit businesses of all sizes.
• Seamless Communication Access: Podium provides convenient direct communication with customers, with easy access through its desktop app.

Cons of ClickSend 

• Payment Delays: Customers express frustration over being unable to access funds for weeks, citing poor communication from the company.
• Slow and Unresponsive Performance: Users report the product’s sluggish speed, which impacts its usability and efficiency.
• Flawed Messaging System: The messaging system is often described as broken, leading to communication difficulties.
• Unprofessional Customer Support: Some customers recount negative experiences with customer service, including aggressive and unprofessional behavior from representatives.

ClickSend Pricing

This EZ Texting alternative offers SMS pricing starting at $0.0936 per message for volumes under 5,000, with rates dropping to $0.0818 per message for volumes over 150,000. There’s also a monthly fee of $133.43 for a dedicated number.

ClickSend Integration

ClickSend integrates with various third-party apps and software including:

• Zoho
• Zapier
• Salesforce
• Microsoft Power
• Make
• IFTTT
• Bubble.io
• And more..

ClickSend Reviews & Ratings

ClickSend rating on Capterra is 3.9/5 and on g2 is 4.1/5. Here’s what customers are saying about this EZ Texting competitor:

“Nothing, because I was unable to send an SMS campaign for reasons that weren’t made known to me”

““We’ve not been able to use this for 4 weeks (or so) now, and our funds are stuck there with no response.”.”

Source: Capterra

ClickSend Support Channels 

Here’s a list of ClickSend customer support channels that you can find: 

• Phone
• Chat
• Email
• Knowledge base
  

7. Sakari | Sakari vs EZ Texting

Sakari offers its expertise in SMS marketing and customer communication by featuring pre-set scheduling of messages, customized texts, and tools for team collaboration. It seamlessly integrates with the CRM platforms, such as HubSpot, to make customer engagement smooth for businesses. Hence, through this EZ Texting alternative, customers are able to communicate directly and efficiently through their business.

Sakari Features

• 2-Way Messaging: Facilitates real-time, interactive conversations between businesses and customers through text messaging.
• API: Provides the ability to integrate with other software systems to enhance functionality and streamline workflows.
• Automated Responses: Automatically replies to common inquiries, ensuring prompt communication with customers.
• Campaign Planning: Helps design and organize marketing campaigns to effectively reach and engage the target audience.
• Customizable Templates: Offers pre-built message templates that can be personalized to fit specific business needs.
• Interaction Tracking: Tracks customer interactions and engagement to refine messaging and improve customer experience.
• Mass Texting: Allows sending bulk SMS to a large number of recipients simultaneously, ideal for promotions or updates.
• Message Personalization: Customizes messages with personalized details, making communication more relevant and engaging.
• Reporting/Analytics: Provides detailed data and performance metrics to evaluate the effectiveness of communication strategies.
• Scheduled Messaging: Sends messages automatically at pre-defined times, ensuring timely delivery and engagement.
• Shortcodes: Uses easy-to-remember short numbers for sending and receiving SMS, enhancing user experience.
• Third-Party Integrations: Seamlessly connects with external applications and tools to improve workflow and functionality.

Pros of Sakari 

• Ease of Use and Implementatio: The product is quick and simple to set up, making it easy for sales teams to adopt.
• Customer Support Excellence: The customer service team is supportive and proactive, assisting with customization and troubleshooting.
• Customizing for Specific Needs: Representatives help tailor the software to unique needs, offering creative solutions.
• Reliable Delivery: All campaigns and messages have been delivered successfully without any issues over six months.

Cons of Sakari 

• Platform Errors: Users experience recurring system errors that disrupt normal usage and cause operational delays.
• Security Concerns: The platform has been flagged for lacking sufficient security features, raising concerns about data protection.
• Poor Customer Support: Customers report dissatisfaction with slow and ineffective responses from the support team, leading to unresolved issues.

Sakari Pricing

Sakari offers different pricing options. Here is a detailed pricing plans that you can opt for:

• Standard SMS pricing: Starts at approximately $0.015 per message (rates vary by country).
• Dedicated number: Typically requires an additional monthly fee (around $5–$10/month, depending on the country).
• Volume discounts: Pricing may decrease as you send more messages, with discounts available for higher volume usage.

Sakari Integrations

Here’s a list of Textedly integrations: 

• HubSpot
• Salesforce
• Zoho CRM
• Zapier
• Mailchimp
• Shopify
• Google Calendar
• And more..

Sakari Reviews & Ratings

This Sakari alternative has customer rating of 4.5/5 on Capterra and on g2 it has 4.5/5. Here’s what customers are saying about Textedly:

“Right now sakari isnt working due to an error and i cant figure out why and dont have anyone to call.”

“Wish the dashboard to view all of my conversations was accessible from Hubspot” 

Source: Capterra

Sakari Support Channels  

• 24/7 (live rep) 
• Chat 
• Email/Help 
• Phone support
• Knowledge Base and Tutorials

8. Textline | Textline vs Weave

Textline Overview

Textline is a messaging app for business targeted at customer service and team communication. It has a shared inbox to allow teams to collaborate with each other on customer inquiries, supports integrations with CRMs and task management tools, making it a strong candidate for improving operations in customer support.

Textline Features

• Lead Capture: Collect customer information to convert potential leads into future prospects for follow-up.
• Automated Responses: Automatically reply to customer inquiries, ensuring timely and consistent communication.
• Mass Texting: Send bulk SMS to a wide audience, ideal for promotions or company-wide updates.
• Reporting/Analytics: Access detailed reports and analytics to measure performance and track customer engagement.
• Knowledge Base Management: Organize helpful information for customers to easily find answers to common questions.
• Real-Time Notifications: Receive instant updates or alerts for important messages or system changes.
• Surveys & Feedback: Use customizable surveys to gather valuable customer feedback and make informed decisions.
• Scheduled Messaging: Plan and automate message delivery at specific times to maintain consistency and engagement.
• Live Chat: Connect with customers instantly through real-time messaging on your website or app.
• Appointment Management: Simplify the scheduling, tracking, and managing of appointments to enhance operational efficiency.

Textline Pros 

• Streamlined Workflow Management: This Weave alternative enables seamless team collaboration by assigning text conversations to the appropriate team members for quick problem-solving.
• Simple and Quick Setup: The software is designed with a user-friendly interface, allowing for effortless use and implementation without the need for technical knowledge.
• Outstanding Customer Support: Users consistently praise the excellent customer service provided by Textline, which enhances user experience and improves customer interaction.
• Easy-to-Use Interface: The platform’s straightforward and intuitive design ensures it’s accessible to all users, regardless of technical expertise.

Textline Cons

• Intermittent Performance Issues: Users report occasional service slowdowns that temporarily impact functionality.
• Search Feature Challenges: The customer search function can be unreliable, especially with inputs that are too short or too long.
• iOS App Performance Problems: Some users experience display issues on iOS devices, causing certain screens not to load correctly.
• Expensive Pricing Plans: Textline’s pricing begins at $20 per user, with costs increasing as more users are added.
• Unexpected Charges: Customers warn of additional fees, such as industry charges and extra messaging costs, making the service more costly than anticipated.
• Delays in SMS Delivery: Users report frequent delays in sending messages, impacting communication efficiency.

Textline Pricing

There are four Textline pricing options available:

• Limited: $20 per month / per agent
• Standard: $30 per month / per agent
• Pro: $50 per month / per agent
• Enterprise: Custom pricing
  

Textline Integrations

Here are some of the Textline integrations that you can find: 

• Salesforce
• Aircall
• HubSpot
• Zapier
• Slack
• Freshdesk
• Talkdesk
• Pipedrive
• And more.

Textline Reviews & Ratings

Textline customer rating on Capterra is 5/5 and on g2 is 4.5/5. Here’s what customers are saying about  EZ Texting t alternative:

“The thing that I would say that I dislike the most is when I go to type in a customer’s name, if you type in too many characters or not enough, the name/number may not pop up at all.”

“The reporting could be more advanced. In regards to reporting on business hours only, be able to see notes on dispositions, have a better view of an overall detailed reporting (i.e. dashboard) vs. pulling multiple reports.”

Source: Capterra

Textline Support Channels

• Email/Help Desk
• Knowledge Base
• Chat

9. Textmagic | Textmagic vs Weave

TextMagic Overview

TextMagic has ready-to-use, low-cost SMS marketing tools. One of the ideal EZ Texting alternatives for business companies that want to send bulk messages and alerts to customers, its technical know-how is not massive in nature. Its reporting and analytics service allows visibility on campaign performance, which can enable businesses to enhance their messaging strategies. Here is a detailed overview of the platform:

TextMagic Features

• Enhance Engagement with Two-Way Messaging: Build stronger customer relationships through interactive, real-time text conversations.
• Bulk SMS: Increase sales and conversions by sending mass text messages to a wide audience efficiently.
• Automate Text Scheduling: Schedule messages in advance to reduce manual effort and improve efficiency.
• Personalize Messages: Use customer-specific tags to personalize your text communications and make them more relevant.
• SMS Templates: Utilize pre-built templates to maintain message consistency while adding a personalized touch.
• Monitor SMS Deliveries and Track Performance: Track delivery status and performance metrics to ensure effective communication with your audience.
• Toll-Free Texting: Use toll-free numbers to provide customers with easy and direct texting options.
• Scheduling SMS Campaigns: Plan your SMS campaigns at the most effective times for increased engagement and higher conversions.
• 10DLC Support: Enhance message delivery and remain compliant with text marketing regulations using 10DLC.

TextMagic Pros 

• Great Customer Support and User-Friendly Interface: TextMagic provides exceptional customer service and features a thoughtfully designed, easy-to-use interface that enhances user experience.
• Effortless to Use with Excellent Support: The platform is straightforward, offers top-notch customer service, and provides great options for saving collected data.
• Simple, Effective, and Affordable: With over a year of use, TextMagic continues to impress with its simplicity, comprehensive reporting, and competitive pricing.
• Highly Recommended for Office Messaging: Users are highly satisfied with TextMagic, recommending it as an excellent tool for sending messages from the office.

TextMagic Cons

• Costly Based on Text Volume: TextMagic can become expensive depending on the number of messages that need to be sent out, making it less cost-effective for high-volume users.
• Reduced Risk of Delivery Instructions Going to Spam: By texting customers directly, especially when a mobile number is available, TextMagic ensures that important delivery information avoids the spam folder.
• Redundant “STOP” Notifications: Receiving a “STOP” text notification followed by an email alert is unnecessary and can be seen as redundant by some users.
• Higher SMS Prices Compared to Competitors: TextMagic’s SMS pricing is often higher than other services, and some users may find it less affordable for bulk messaging needs.
• Operator Reachability Issues: There have been issues with reaching all mobile operators, especially due to number portability challenges in certain countries.

Textmagic Pricing

There are three types of pricing options offered by Textmagic:

• Essential: $24.5/ 500 texts/ month
• Professional: $80/ 2,000 texts/ month
• Connect: $100/ 10,000 texts/ month

Textmagic Integrations

Textmagic integrates with Zapier only. 

Textmagic Reviews & Ratings

Textmagic customer rating on Capterra is 4.6/5 and on g2 is 4.4/5. Here’s what customers are saying about Textmagic:

“We text customers if we have a mobile no. (with delivery info). Means no chance of our delivery instructions going to Spam.”

“The prices of the sms compared to other services can be a bit high. Additionally I have had problems to reach all operators, apparently it is a problem with the number portability of this country”

Source: Capterra

TextMagic Support

• Phone Support
• Email/Help Desk
• Chat
• FAQs/Forum

10. Weave | Weave vs EZ Texting

Weave Overview

Weave is a communication solution specifically developed for smaller businesses, including dental and veterinary services, among others. Besides the available texting features, Weave also provides the following features for businesses: a phone system; payment processing, and appointment scheduling. It’s an all-in-one solution for businesses that want to make communication more efficient and streamlined while working.

Weave Features 

• Multi-Location Management: Centralizes communication and operations for businesses with multiple locations, improving coordination.
• Third-Party Integrations: Connects effortlessly with external platforms to enhance workflows and synchronize data across systems.
• Live Chat: Provides immediate, real-time messaging with clients or website visitors to offer prompt assistance.
• Two-Way Communication: Enables seamless interaction between businesses and clients through various communication channels.
• Customizable Templates: Offers a range of pre-designed, editable templates for emails, messages, and forms, saving time on repetitive tasks.
• Call Logging: Automatically records detailed information about calls, such as time, duration, and caller details.
• Call Monitoring: Allows supervisors to listen in on live calls to ensure quality control and provide real-time coaching.
• IVR (Interactive Voice Response): Offers automated phone menus that guide callers to the right department or service.
• Appointment Management: Streamlines the process of booking, modifying, and organizing appointments for better efficiency.
• Multi-User Collaboration: Supports real-time collaboration among team members, improving overall team productivity and communication.

Weave Pros 

• Business Growth and Management Opportunities: Weave helps unlock new avenues for business expansion and improves management efficiency.
• Mobile Appointment Scheduling and Messaging: The platform allows users to manage appointments and send messages to patients directly from their mobile devices.
• Streamlined System Integration: Weave integrates various systems into one app, simplifying workflows and enhancing patient interactions.
• Extensive Features for Business Communication: With tools like two-way texting and reputation management, Weave boosts communication with clients.

Weave Cons

• High Pricing for Small Businesses: Weave’s pricing may be prohibitive for smaller businesses, making it less accessible for them.
• Difficult Setup and Onboarding: The setup process is often complicated, and limited support can cause frustration during the onboarding phase.
• Security Risks in Software Integrations: Users have raised concerns about the potential security risks associated with Weave’s integrations with other systems.

Weave Pricing

Weave basic subscription starts at $399, $750 setup fee, and $100 for reviews. The price of the plan also depends on the plan you opt for. 

Weave Integrations

Weave integrates with other business software and apps, which include, but are not limited to: 

• Advanced MD
• AVImark
• Booker
• Curve Dental
• Cloud9 Software
• DaySmart Vet
• Dentimax
• Dentrix
• Easy Dental
• Fuse
• Mindbod
• Pulse
• DSN
• Compulink
• And much more!

Weave Reviews & Ratings 

Weave has a rating of 4.5 on Capterra, and on G2 it has 4.5/5 ratings. Here is what customers are saying about this Heymarket competitor:

“The initial setup and onboarding was HORRIBLE. The first guy who came was a local yahoo who knew nothing about the actual product and didn’t even install all our phones.”

“I really don’t like software that has to be integrated into our software as I am always concerned about information breaches.”

Source: Capterra

Weave Customer Support Channels

Here is the list of customer support channels that Weave offers: 

• Phone
• Chat
• Email
• FAQs
• Knowledge base

Why Is Emitrr The Best EZ Texting Alternative?

Emitrr, a dynamic customer communication and engagement software, amplifies business communications via text messaging to elevate customer experiences.

In its toolkit, you’ll find a treasure of features paired with over 1000+ integrations for seamless automation. Add to that, exceptional customer service, making Emitrr popular as  an ‘Emerging Favorite’ on esteemed review platforms like Capterra, G2, and Software Advice.

What sets Emitrr apart from the crowd? It’s not just about texting – it’s a symphony of advanced features that are extraordinary. Heaven for businesses aiming to save 100+ manual hours, grow 3X reviews, and get 10X leads.

Here’s What Makes Emitrr An Obvious choice over EZ Texting –

1000+ Integrations

Effortlessly streamlining your tasks involves ensuring your current CRM/EMR/EHR/PMS systems integrate seamlessly. While EZ Texting and similar options may face challenges, Emitrr excels in automation, ensuring seamless work through its flawless integrations.

Emitrr seamlessly merges with your existing CRM/EMR/EHR/PMS, transforming repetitive tasks into automated campaigns, and significantly enhancing your efficiency.

Transparent Pricing Plans

With Emitrr’s Transparent Pricing Plans, you can rest assured that you’ll never be charged beyond the stated cost. Our commitment to transparency ensures that there are no surprises, and we always deliver on our promises. 

Your budget remains intact, and you can trust that Emitrr’s pricing is straightforward and reliable.

Outstanding Customer Support

Emitrr shines as your ultimate support hub. Our lightning-quick support team provides quick solutions that leave competitors behind. Most customers rate Emitrr a stellar 5 out of 5, showcasing our outstanding service that wins hearts and recommendations. With Emitrr, your decision is crystal clear. Join the happy Emitrr users and experience a support journey like no other.

End-to-End Automation

Emitrr offers full automation for the entire customer journey. It handles everything from booking appointments to sending reminders, reschedules, reviews, surveys, and follow-ups. This top-notch automation saves you 100+ hours of manual work, making your operations smoother and more efficient.

What sets Emitrr apart is its all-inclusive approach. Unlike other platforms, Emitrr doesn’t just offer fragmented automation; it covers every step of the customer journey. This means you don’t have to juggle multiple tools or worry about missing out on essential tasks. Emitrr’s seamless automation ensures that every interaction is streamlined and effortless, allowing you to focus on what truly matters – delivering exceptional customer experience.

Winning Features

When it comes to various features and product capabilities, Emitrr takes the lead over EZ Texting. Let’s explore how Emitrr sets a new standard for excellence in texting platforms.

• Effortless Contact Management: Select and delete multiple contacts hassle-free.
• Limitless Contact Addition: Add unlimited contacts to the platform.
• Simple Reminder Automation: Easily automate reminders for efficiency.
• Complete Text Messaging Automation: Achieve end-to-end text messaging automation.
• Reliable Message Delivery: Enjoy a 100% message delivery rate.
• Scenario-Based Templates: Access multiple templates for scenario-based texting.
• Extensive CRM Integrations: Seamlessly integrate with over 1000 CRMs.
• Message Prioritization: Filter unread messages for focused attention.
• Broadcasting Feature: Instantly send the same message to multiple contacts.
• Transparent Pricing: Experience fair pricing with no hidden charges.
• AI Automation: Emitrr offers seamless automation.

To know more about Emitrr’s automation and auto-responses capabilities check out this YouTube video:

With Emitrr’s array of powerful features, it’s the ultimate choice for efficient and effective communication management.

Which Industries Are Catered By Emitrr? 

Healthcare

Emitrr helps a healthcare provider automate appointment reminders, patient communications and reviews. Such functionalities are highly suited to various sections such as dental clinics, hospitals, surgeons, veterinary and private practices, especially where HIPAA-compliant communications and an easy user interface for patients’ interaction management are essential requirements.

Wellness

Wellness centers, spas, gym and fitness centers can leverage Emitrr to automate bookings, reminders, and follow-ups for appointments. The platform also assists in gathering reviews and feedback so that wellness service providers can engage with clients and build their reputation online.

Education

Educational institutions, including schools, universities, and tutoring centers, need Emitrr for communication purposes with their students, parents, and staff. Features include text alerts, event reminders, and reminders about exam dates, among others, which make it a helpful tool for schools and similar environments.

Legal Services

Law firms and legal professionals use Emitrr to handle client communications, reminders, and review requests. With integration of the Clio practice management, case updates and scheduling can be done easily.

Real Estate

Emitrr also provides real estate agents and agencies with client communications, property alerts, and appointment requests automatically. The website does not let the agents miss leads and increases client engagement through sending text messages and automated responses.

Home Services

Most service providers, including plumbing, HVAC, and electrical service businesses, use Emitrr to send reminders for appointments and follow up on customers. The tool keeps businesses organized and ensures clients are reminded of their service appointments and receive timely updates.

Automotive

Car dealerships and auto service centers utilize Emitrr to schedule appointments, set service reminders, and send follow-ups with their customers. Since Emitrr also integrates with the CRM, businesses communicate with customers while operating smoothly.

Insurance

Insurance agents and companies use Emitrr to share policy updates, remind customers of documents to be submitted, and keep track of customer inquiries. It facilitates automated client engagement and reduces missed communications.

Other Industries

Emitrr also works with other businesses that need automated communication, such as hospitality such as hotels and financial services, among others. Its adaptability comes in handy to be adjusted according to the requirements of different sectors for better customer engagement as well as operational efficiency.

How To Switch From EZ Texting To Emitrr?

Transitioning from EZ Texting to Emitrr is a seamless process, requiring no effort on your part. Emitrr’s dedicated customer support team handles everything for you. Here’s how it works:

• Effortless Data Transition: Your automation setups and contacts smoothly transition to Emitrr without any additional cost.
• Number Porting Made Easy: Our experts port your current number, making it ready for texting, and ensuring a smooth transition.
• Integrations That Stay: Your existing integrations find a new home in your current CRM, ensuring uninterrupted workflow.
• Comprehensive Training: We empower your team with both in-person and online training for a confident launch.
• Reliable Support: Emitrr’s Team has your back, offering guidance and assistance every step of the way.

Switching to Emitrr is hassle-free, ensuring a seamless experience and enhanced communication capabilities.

Now that you’re well-informed, it’s time to make a decision. If you’re using EZ Texting and looking for better features, competitive pricing, round-the-clock customer support, and a smooth onboarding process, the choice is evident – switch to Emitrr. Your upgrade is just a step away!

Book a Demo, now!

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