textedly-alternative
Posted by | Featured | No Comments

Introduction 

If you’re looking to step up your SMS marketing game, you might be considering Textedly, which is known for its easy-to-use platform that offers features like mass texting, scheduling, and automated messages. But let’s face it—what works for one business may not always work for another. Whether it’s due to pricing, feature limitations, or a lack of integrations, some businesses find they need more than what Textedly has to offer. That’s where exploring Textedly alternatives comes in.

In this blog, we’ll walk you through some of the best alternatives to Textedly. We’ll cover what makes each platform unique, how they stack up in terms of features, pricing, and customer support, and why they might be a better fit for your business. If you’re looking for more customization, better integrations, or just a more cost-effective solution, this guide will help you find the perfect SMS marketing tool to meet your needs.

What is Textedly?

Textedly is an SMS marketing platform designed to help businesses communicate with their customers via text messaging. It provides tools for sending mass SMS, managing subscribers, and automating text campaigns. It’s used by a range of businesses to boost engagement, send promotional offers, and keep customers informed.

Textedly Features

  • Mass Texting: Send bulk SMS to a list of contacts quickly.
  • SMS Automation: Automate text messages for reminders, promotions, or updates.
  • Customizable Keywords: Set up unique keywords to trigger automatic responses.
  • Subscriber Management: Easily manage your contact list, track opt-ins and opt-outs.
  • Text-to-Win Contests: Run SMS-based contests to engage customers.
  • Analytics and Reporting: Get insights on your campaigns’ performance and engagement.
  • Campaign Scheduling: Schedule texts to go out at a specified time or date.
  • Opt-In/Opt-Out: Easily manage subscribers, allowing them to opt-in or opt-out of messaging lists via simple keywords or shortcodes.
  • Personalized Messaging: Use merge tags to personalize messages with customer details, such as their name or specific offers.
  • Keyword Campaigns: Create custom keywords for subscribers to text in order to receive specific information, such as promotions or contests.
  • Text-to-Join: Allow customers to join your list simply by texting a keyword to a short code or long number.
  • Segmented Campaigns: Segment your subscribers based on various criteria like location, interests, or past interactions to send more targeted, relevant messages.
  • API Access: For developers, Textedly offers API access to integrate SMS messaging into custom applications or websites.
  • SMS Short Links: Create and send short links in text messages for better tracking and easy access to landing pages, promotions, or special offers.
  • Two-Way Communication: Engage customers with two-way texting, allowing businesses to respond to queries, feedback, or customer service requests in real-time.
  • Unlimited Keywords: Unlike some competitors, Textedly allows you to use unlimited keywords, which makes it easier to organize campaigns.
  • Customizable Auto Replies: Set up automated replies to respond instantly to text messages, whether it’s a thank you, confirmation, or follow-up message.
  • Text Analytics: Track and analyze message delivery rates, open rates, click-through rates (CTR) for links, and overall engagement.
  • Opt-in Forms: Easily integrate opt-in forms on your website to allow customers to subscribe to your SMS updates.

Textedly Pros

  • Ease of Use: The platform is user-friendly, making it easy for businesses to set up and launch campaigns without technical expertise.
  • Affordable Plans: Textedly offers competitive pricing with various plans to suit different business needs.
  • Text Campaign Automation: The ability to automate marketing and reminder messages saves businesses time and improves consistency.
  • Quick Setup: Getting started on Textedly is fast, with minimal setup required.
  • Analytics: Provides useful data on campaign performance, allowing businesses to make data-driven decisions.

Textedly Cons

  • Limited Features in Basic Plans: Some features, like advanced analytics and segmentation, are only available in higher-tier plans.
  • Customer Support Limitations: Users have reported occasional delays or difficulties in reaching customer support.
  • Basic Integrations: Textedly has limited integrations with third-party software compared to other SMS platforms.
  • No MMS Support: The platform primarily supports SMS and lacks multimedia messaging support like MMS, which could be limiting for some businesses.

Textedly Pricing

Textedly offers a free 14-day trial. Apart from that, there are four Textedly pricing options that you can choose from:

  • Basic: $26 per month for 600 messages
  • Bronze: $38 per month for 1200 messages
  • Plus: $69 per month for 2400 messages

Textedly Integrations

Here’s a list of Textedly integrations: 

  • Zapier
  • Salesforce
  • MailChimp
  • Zoho
  • HubSpot
  • Constant Contact
  • Zendesk
  • And more..

Textedly Reviews & Ratings

Textedly customer rating on Capterra is 4.5/5 and on g2 is 4.6/5. Here’s what customers are saying about Textedly:

“No mobile apps nor video tutorials and not event one integration. Compared to others the large, monthly cost did not get you nearly what the competitors would give you.”

“Textedly is super easy to set up and start texting. The team are happy to help with any questions you have to help you get started.”

Source: Capterra

Textedly Support Channels  

  • 24/7 (live rep) 
  • Chat 
  • Email/Help desk
  • Phone support

Reasons to Look for a Textedly Alternative

Here are the most important reasons for you to look for Textedly competitors: 

  • Pricing Flexibility: If Textedly’s pricing structure doesn’t align with your budget or business needs, exploring alternatives with more flexible pricing plans can help ensure you get better value for your investment.
  • Feature Limitations: While Textedly offers essential SMS features, some users may find its functionality limited in areas such as automation, customization, or advanced reporting. Alternatives may provide additional features that cater to more complex business requirements.
  • Customer Support: If you experience delays or issues with Textedly’s customer support, you may want to consider alternatives with more responsive and accessible customer service to ensure prompt resolutions.
  • Integration Options: Textedly may have limited integrations with third-party tools. If your business relies on other software platforms, seeking alternatives that offer a broader range of integrations can help streamline operations.
  • User-Friendly Interface: If you find Textedly’s interface difficult to navigate or lacking in intuitiveness, you might prefer a platform with a more user-friendly interface that simplifies the user experience and enhances productivity.

Features to look for in a Textedly alternative 

When exploring Textedly alternatives or alternatives similar to Textedly, it’s important to look for features that elevate your SMS communication.

1. Bulk Messaging

Send messages to thousands of customers in one go, saving time and effort. This feature is crucial when evaluating Textedly competitors, ensuring your campaigns are both efficient and impactful for reaching large audiences.

2. SMS-Based Surveys

Gather real-time feedback and insights with SMS surveys, helping you understand customer preferences better. Unlike some Textedly alternatives, look for platforms that make surveys engaging and easy to deploy.

3. Mass Texting

Mass texting is vital for sending updates, promotions, or alerts to a broad audience simultaneously. Leading Textedly competitors often combine this with segmentation tools to target specific groups effectively.

4. Centralized Inbox

A centralized inbox allows you to manage all customer conversations from one place, preventing missed messages. Many alternatives similar to Textedly enhance this with team collaboration tools for faster responses.

5. Website Chat to SMS

Convert website visitors into active customers by routing their chats directly to SMS. This feature, offered by several Textedly competitors, ensures seamless communication across channels without missing leads.

6. Ready-to-Use Templates

Save time with pre-designed SMS templates for common messages like reminders or promotions. Look for Textedly alternatives that provide customizable options tailored to your business needs.

7. Performance Analytics

Track the performance of your campaigns with detailed analytics, including delivery rates and customer engagement. The best alternatives similar to Textedly offer actionable insights to improve communication strategies.

8. Interactive 2-Way Messaging

Engage customers with interactive conversations, turning one-way SMS into dynamic interactions. This is a standout feature among Textedly competitors for enhancing customer relationships.

9. Advanced VoIP Features

Combine SMS with VoIP for voice communication, ensuring seamless customer interaction. Some Textedly alternatives further by integrating voicemail drops or call tracking.

10. Online Reputation Management

Strengthen your brand’s image by managing reviews and feedback directly through the platform. A few alternatives similar to Textedly include reputation management tools to monitor and respond effectively.

11. Contact Segmentation

Segment contacts based on behavior, preferences, or demographics for personalized campaigns. Leading Textedly competitors offer intuitive tools to make segmentation straightforward.

12. Seamless Software Integration

Ensure your SMS platform integrates with your CRM, email, or other tools to keep workflows smooth. Look for Textedly alternatives that support integrations with popular software like HubSpot or Salesforce.

13. Multi-Platform Messaging

Manage SMS across devices with mobile and desktop access. Alternatives similar to Textedly often enhance this feature with cloud-based flexibility for remote teams.

14. Automated Replies

Save time with instant automated responses for common queries. Many Textedly competitors excel in offering smart automation features to boost efficiency.

15. Text Message Scheduling

Plan and schedule messages in advance to reach customers at the right time. Top alternatives to Textedly provide easy scheduling with timezone adjustments.

https://www.youtube.com/watch?v=ClB5wk5KouM

16. Targeted SMS Campaigns

Create campaigns aimed at specific groups based on behavior or preferences. The best Textedly alternatives offer advanced targeting tools to increase message relevance and impact.

17. Send Multimedia Files

Enhance your messages with images, videos, or PDFs to engage customers better. Some alternatives similar to Textedlyeven support GIFs for a fun touch.

18. Multi-Language Support

Communicate with a global audience using platforms that support multiple languages. This feature is common among Textedly competitors, helping businesses expand their reach.

19. Text-Enabled Landlines

Turn your business phone line into a text-enabled number to connect with customers via SMS. Top alternatives to Textedly make this setup simple and effective.

20. Organized Conversations

Keep conversations organized with threaded messaging, helping you follow up easily. Many alternatives similar to Textedly offer features to tag or archive chats for better management.

21. Drip Message Campaigns

Automate a series of timed messages for nurturing leads or onboarding customers. The best Textedly competitorsprovide easy-to-use drip campaign tools for ongoing engagement.

22. Efficient Contact Management

Organize and manage your contacts with tools for importing, exporting, and updating data. Leading Textedly alternativesenhance this with tagging and segmentation capabilities.

23. Personalized Communication

Deliver tailored messages by using customer names or preferences in SMS. Many alternatives similar to Textedly focus on personalization to improve engagement.

24. Automated Responses

Respond instantly to customer queries with smart automation, saving time and improving service. Look for Textedly alternatives that offer customizable automated workflows.

Top Textedly Alternatives 

  1. Emitrr 
  2. EZ Texting
  3. SimpleTexting 
  4. SlickText 
  5. TextMagic
  6. Avochato 
  7. TextUs
  8. Heymarket 
  9. Text-em-all
  10. TextRequest 
  11. Podium 
  12. Birdeye 
  13. Textline
  14. Clicksend
  15. Chiirp

1.Emitrr | Emitrr vs Textedly 

Emitrr is a top-rated text messaging and customer communication platform, recognized as the best Textedly alternative. It offers an extensive range of features comparable to SimpleTexting, such as two-way messaging, bulk texting, recurring texts, MMS messaging, and more.

Emitrr’s pricing is affordable and volume-based, making it accessible for businesses of all sizes. It integrates seamlessly with over 1,000 third-party CRM, PMS, and EHR tools. Additionally, Emitrr is both HIPAA and TCPA compliant, ensuring robust security measures. The platform also boasts stellar customer service, providing an unparalleled experience for users of SMS text messaging platforms.

Key Features of Emitrr

  1. 2-Way Text Messaging: Engage customers with Two-way conversations by allowing replies to your messages.
  2. Mass/Bulk Texting:Helps in reaching large groups with a single click.
  3. Group Texting: Facilitate group conversations within the same thread.
  4. Recurring Texts: Schedule SMS for updates, promotions, or reminders.
  5. MMS Messaging: Send multimedia files like images and videos.
  6. Drip Campaigns: Automate personalized message series for your contacts.
  7. Third-Party Integrations: Seamlessly connect with third-party external tools to streamline workflows.
  8. Contact Management: Organize, tag, and categorize your contact list efficiently.
  9. Unified Inbox: Manage conversations from multiple platforms in one single conversation box.
  10. Personalized Messaging: Send tailored messages for better engagement.
  11. Automation: Automate replies and scheduled messages.
  12. Segmentation: Separate customer conversations based on tags or categories.
  13. Reports and Analytics: Track key metrics like response and resolution times.
  14. Chat-Based Surveys: Use SMS for customer feedback and reviews.
  15. Custom Fields and Templates: Create or modify templates to suit your needs.
  16. Auto-Replies: Respond to FAQs instantly.
  17. Landline Texting: Enable SMS on your landline number.
  18. Export Chats: Safely transfer data between platforms.
  19. Opt-Out Management: Allow customers to opt out of messages easily.
  20. Link Shorteners: Share links in a concise, professional format.
  21. Web Chat to SMS: Continue web-based conversations over text.
  22. Conversation Tagging: Organize threads with tags for quick identification.
  23. Bilingual Messaging: Communicate in multiple languages.
  24. VoIP Features: Enjoy advanced VoIP for phone system/ calling options like IVR, call recordings, and analytics.
  25. Reputation Management: Boost your online presence with tools for feedback and reviews.

Emitrr Pros 

  • Exceptional Customer Service: Emitrr consistently earns 5/5 star ratings on platforms like Capterra.
  • Comprehensive Features: From secure chat to advanced drip campaigns, Emitrr covers it all.
  • Affordable and Transparent Pricing: Customized quotes are offered based on texting volume, with no hidden fees.

Emitrr Cons

Emitrr continually adds new features, and there are no notable issues reported with the software.

Emitrr Pricing

For SMS, Emitrr offers a text-based pricing model that starts at $149 a month. 

Emitrr Integrations

Emitrr offers 500+ integrations across different industries such as dental, recruiting, real estate, etc. with tools like:

Emitrr Reviews & Ratings

Emitrr has a solid 5/5 star rating on Capterra and here’s what customers are saying about it: 

“You have it all integrated into one platform, the signatures, the amount of characters, you can attached files, send photos. You are able to create and send forms. Unlimited amount of things we can use and take advantage of.”

“I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn’t break the bank and this meets all our needs (and then some) without making us feel overwhelmed.”

Source: Capterra

Emitrr Support Channels

  • Live chat: Chat with Emitrr’s live representatives
  • Phone: Call Emitrr at +1 (210) 941-4696
  • Email: Send email to Emitrr’s support team at [email protected]
  • Knowledge base
  • FAQs/forum
  • SMS

2. EZ Texting | EZ Texting vs Textedly 

EZ Texting is a comprehensive text marketing software designed for small businesses, focusing primarily on SMS marketing campaigns. The platform provides standard texting features through an intuitive interface, ensuring ease of use and a straightforward onboarding process. However, some customers report dissatisfaction with its expensive and sometimes misleading pricing plans. Here’s a detailed breakdown of what EZ Texting offers:

EZ Texting Features 

  1. Two-Way Messaging: Engage in real-time conversations with customers.
  2. Contact Management: Organize and target customers by segmenting them into groups and lists.
  3. Custom Keywords: Create unlimited SMS keywords for tailored campaigns.
  4. Mass Texting: Send bulk SMS to specific contact lists, ideal for promotions or announcements.
  5. AI-Powered SMS Compose: Utilize AI to draft messages and templates effortlessly.
  6. Analytics and Reporting: Access detailed insights like click rates and delivery stats to assess campaign performance.
  7. Grow Contributor Lists: Bulk upload opted-in contacts and expand lists using keywords, forms, or QR codes.
  8. Generative AI: Automatically create personalized SMS for enhanced customer engagement.

EZ Texting Pros

  • Strong Customer Support: Users appreciate timely assistance and resolutions to queries.
  • Simple Setup & Onboarding: The platform’s easy setup and quick onboarding process are highly praised.
  • AI Automation: Features like generative AI and AI-powered message compose simplify creating and personalizing SMS content.

EZ Texting Cons 

  • High Pricing: Many small businesses find EZ Texting’s pricing steep compared to competitors.
  • Software Glitches: Users often encounter issues with glitches, making basic tasks like setting up campaigns cumbersome.
  • Delivery Issues: Reports of inconsistent message delivery have frustrated customers, as important communications sometimes fail to reach their recipients.

Ez Texting Pricing

There are four EZ texting pricing options available:

  • Launch: $20/month for up to 500 contacts
  • Boost: $60/ month for 500-2,000 contacts
  • Scale: $100/month for 2,000-50,000 contacts
  • Enterprise: $3000 a month for 50,000+ contacts

Ez Texting Integrations

Ez Texting offers integrations with a wide list of software and tools, including: 

  • HubSpot
  • Zapier
  • SquareSpace
  • Mailchimp
  • Salesforce
  • Vortext
  • CustomerX
  • QuickDesk
  • And more..

Ez Texting Reviews and Ratings

Ez Texting customer rating on Capterra is 4.3/5 and on g2 is 4.5/5. Here’s what customers are saying about Ez Texting:

“The ease of use for training less technical people on how to buy keywords is excellent. The API is great to work with as well.“

“The platform is constantly pushing for increasing expense. And pricing displays are misleading to say the least.“

Source: Capterra

Ez Texting Support Channels 

  • Chat 
  • Phone
  • Email
  • Faqs
  • Knowledge Base

3. SimpleTexting | SimpleTexting vs Textedly

SimpleTexting is a cloud-based SMS marketing and text messaging platform designed to facilitate two-way conversations, bulk SMS campaigns, message scheduling, and more. It enables users to seamlessly send and receive messages, making it a versatile tool for effective customer engagement and communication.

SimpleTexting Features

Here’s a breakdown of the features SimpleTexting offers:

  1. Two-Way Texting: Engage in direct, one-on-one conversations with customers from the platform.
  2. MMS Messaging: Send multimedia messages, including images, videos, and more.
  3. Bulk SMS Messaging: Reach a large audience by sending messages to multiple recipients at once.
  4. Scheduled Messages: Plan and schedule messages to be sent at specific dates and times.
  5. Text-to-Join Keywords: Create custom keywords that users can text to subscribe to your updates.

SimpleTexting Pros

  1. Extensive Feature Set: SimpleTexting offers a robust range of features, including two-way messaging, drip campaigns, automation, MMS, contact segmentation, and more, making it a versatile SMS marketing tool.
  2. Seamless Integrations: The platform integrates smoothly with over 1,000 third-party tools, including Zapier, MailChimp, Salesforce, Shopify, and HubSpot.
  3. User-Friendly Interface: SimpleTexting’s intuitive design ensures users of all experience levels can navigate and use it effortlessly.

SimpleTexting Cons

  1. Costly Pricing: SimpleTexting’s plans can be expensive, making it less accessible for small businesses with limited budgets.
  2. Limited Global Reach: The platform primarily supports messaging in the US and Canada, which might not work well for businesses with international audiences.
  3. No HIPAA Compliance: SimpleTexting isn’t HIPAA-compliant, limiting its use for healthcare professionals.
  4. Complex Billing and Renewal: The auto-renewal billing process can be confusing and difficult to manage for some users.

SimpleTexting Pricing

SimpleTexting plans range from $39 to $899 per month.

SimpleTexting Integrations

SimpleTexting integrates with 1000+ third-party CRM/EHR/social media apps and tools including, but not limited to:

  • MailChimp
  • Salesforce
  • Slack
  • Hubspot
  • Instagram
  • SimpleTix
  • Follow up boss
  • Zapier
  • Podio
  • WordPress
  • Pabbly
  • Amplifier
  • Integrately
  • And much more!

SimpleTexting Reviews & Ratings 

SimpleTexting has over 200 customer reviews and a rating of 4.7/5 on Capterra. 

“SimpleTexting is a great option if you are looking to reach a larger audience than traditional email. The user interface is clear and straightforward and texts are sent reliably.”

“The app is a bit glitchy, and it does get pretty expensive when you have a decent amount of people on your list since you are charged based on sent messages. Eventually I may be priced out if I keep building.”

Source: Capterra

SimpleTexting Customer Support Channels

Here a list of SimpleTexting customer support channels that you can find:

  • Phone
  • Chat
  • Email
  • FAQs
  • Knowledge base

4. SlickText | SlickText vs Textedly 

SlickText is a mass text messaging and mobile marketing platform designed to help businesses effectively communicate with their audiences. The software offers a variety of SMS marketing features, though it has limited in-house integration options. With plans that support up to 50,000 messages per month and even a free version, it’s a popular choice for businesses seeking scalable texting solutions.

SlickText Features

  1. Mass Text Messaging: Easily send messages to your entire subscriber list or specific segments, including trackable links, emojis, and multimedia.
  2. MMS/Picture Messaging: Enhance engagement by attaching images to your messages.
  3. Text-to-Join: Let users join your SMS list by texting a keyword of your choice.
  4. Text Surveys: Create interactive, multi-question surveys to engage subscribers and gather valuable feedback.
  5. Automated Workflows: Build automated SMS sequences triggered by subscriber actions for better personalization.
  6. List Segmentation: Organize your audience using criteria like area codes, cities, subscription dates, or custom fields.
  7. Detailed Analytics: Gain insights into your campaigns, including click rates, opt-in stats, response data, and abandoned cart revenue.

SlickText Pros

  1. Rich Engagement Features: Tools like text-to-join, text-to-win contests, and mobile coupons are excellent for engaging and re-engaging customers.
  2. Powerful Automation: Features like drag-and-drop automation simplify and streamline complex marketing tasks.
  3. Robust List-Building Tools: Build and manage subscriber lists using opt-in forms, website pop-ups, QR codes, and more.
  4. User-Friendly Interface: Both the app and web version are intuitive and easy to use, suitable for all skill levels.

SlickText Cons

  1. No Message Rollover: Unused message credits do not carry over to the next month, which can lead to wastage.
  2. Limited Integrations: SlickText integrates with only 14 third-party tools, which might not suit businesses reliant on specific software.
  3. Complex Dashboard: Some users find the dashboard navigation difficult and unintuitive.
  4. Limited Reporting Features: While analytics are provided, key metrics like open rates and click-through rates, crucial for refining strategies, are not robustly supported.

SlickText Pricing

SlickText offers a free plan and eight different kinds of pricing options ranging from $29 per month for 500 texts to $1250 per month for 50,000 texts per month.

SlickText Integrations

SlickText offers only 14+ native integrations and the rest through Zapier. The list of native integrations offered by SlickText includes:

  • HubSpot
  • Slack
  • Shopify
  • Salesforce
  • Zapier
  • Mailchimp
  • GetResponse
  • ActiveCampaign
  • And more.. 

SlickText Reviews & Ratings

SlickText customer rating on Capterra is 4.8/5. Here’s what customers are saying about SlickText:

“We sent a cancellation request over a year ago. They didn’t cancel our account and continued to bill us for 12 months. When we called to cancel for the second time they argued with us and refused to hear our complaint. The employee said (direct quote) “I’m not talking to you about this and there’s no management for you to talk to.”

“I love how easy it is to use and costs much less than competitors. The customer service is also fabulous.”

Source: Capterra

5. TextMagic | TextMagic vs Textedly 

TextMagic is a well-established text messaging platform widely used by businesses for customer communication, staff coordination, and marketing campaigns. Known as one of the oldest SMS platforms, it offers a variety of unique features but falls short in integration options and some essential SMS functionalities.

TextMagic Features

  1. Two-Way SMS Chat: Engage in real-time conversations with customers through SMS.
  2. Toll-Free Texting: Send alerts, reminders, and messages to U.S. and Canadian customers via toll-free numbers.
  3. Email to SMS: Seamlessly convert emails into text messages for effective delivery.
  4. Text Marketing Lists: Organize contacts into groups or lists for better-targeted communication.
  5. Incoming Message Automation: Automate tasks like adding subscribers to lists or sending auto-replies based on incoming SMS.
  6. Long Text Messages: Send messages with up to 918 characters, accommodating more detailed communication.
  7. SMS Opt-Out Management: Allow subscribers to opt out by replying with “STOP” to comply with regulations.
  8. SMS Attachments and MMS: Send multimedia like images, PDFs, Word files, and emojis via SMS.
  9. Global SMS Coverage: Reach customers in over 190 countries with access to 1,000+ mobile networks.

TextMagic Pros 

  1. User-Friendly Interface: The platform’s clean and intuitive design makes it easy to navigate for users of all experience levels.
  2. Support for Long SMS: Unlike many competitors, TextMagic allows messages up to 918 characters in length for more comprehensive communication.
  3. Extensive Customization Options: Offers flexibility for list-building, sending SMS, and optimizing communication strategies.

TextMagic Cons

  1. Missing Features: Lacks essential capabilities like web chat-to-text, missed call-to-text, group texting, and scheduling-based SMS.
  2. High Pricing: Starting at $0.04 per message, costs can range from $20 to $1,000, making it pricier compared to other TextMagic alternatives.
  3. Inconsistent Customer Support: Support is not available 24/7, and user reviews often mention slow response times.
  4. Limited Integrations: The platform integrates only with Zapier, restricting its compatibility with other tools businesses may rely on.

TextMagic Pricing

Textmagic offers three pricing options:

  • Essential: $24.5/ 500 texts/ month
  • Professional: $80/ 2,000 texts/ month
  • Connect: $100/ 10,000 texts/ month

TextMagic Integrations

Textmagic integrates with Zapier only. 

TextMagic Reviews & Ratings

Textmagic customer rating on Capterra is 4.6/5. Here’s what customers are saying about Textmagic:

“The prices of the sms compared to other services can be a bit high. Additionally I have had problems to reach all operators, apparently it is a problem with the number portability of this country.”

“I have been considerably impressed with the level of customer service I have received from Textmagic. Lastly, I do have to mention, the new interface is wonderful and appears well thought out.”

Source: Capterra

TextMagic Support Channels

  • Phone Support
  • Email/Help Desk
  • Chat
  • FAQs/Forum

6. Avochato | Avochato vs Textedly 

Avochato is an intuitive business texting platform designed to streamline sales, marketing, operations, and customer service. With live chat and messaging features, it simplifies internal and external communications for businesses. Avochato stands out for its excellent customer support and regular feature updates but is hindered by high pricing and software performance issues.

Avochato Features

  1. Shared Inboxes: Centralized management for SMS, live chat, and WhatsApp conversations.
  2. Mobile App: Access Avochato on the go with apps for Android and iOS.
  3. Templates: Save time with pre-written templates for frequently sent messages.
  4. Auto Assignment: Automatically assign conversations to the right team members.
  5. Keywords: Use keywords to trigger automated responses, saving time and improving efficiency.
  6. Campaigns: Create drip campaigns with customizable messages, audiences, and timing.
  7. Broadcasts: Send messages to multiple recipients simultaneously, allowing for private responses.

Avochato Pros 

  1. Exceptional Customer Support: Avochato’s support team is highly responsive, professional, and provides effective solutions.
  2. User-Friendly Mobile App: Customers appreciate the ease of use and the ability to communicate with teams and customers while on the move.
  3. Frequent Updates: Avochato consistently introduces innovations and new features to improve user experience.

Avochato Cons

  1. Performance Issues: Users often report slow loading times, frequent crashes, and the need for multiple refreshes, disrupting workflows.
  2. No File Attachments: The platform lacks the ability to attach files, images, or videos, limiting its utility for businesses needing to share documents.
  3. High Costs: Avochato’s plans are expensive, with the standard plan priced at $250 per user per month, offering limited features compared to competitors.
  4. Limited Integrations: Avochato relies primarily on Zapier for integrations, restricting compatibility with many other software solutions businesses may use.

Avochato Pricing

Avochato offers a free 14-day trial and three pricing options:

  • Lite: $23 per month/per user 
  • Standard: $42 per month/per user + $210/month platform fee 
  • Premium: Custom

Avochato Integrations

Avochato facilitates most of its integrations through Zapier. Some key integrations that you can find with Avochato includes:

  • Salesforce
  • Slack
  • Microsoft Teams
  • Zapier

Avochato Reviews & Ratings

Avochato customer ratings on Capterra is 4.7/5. And here’s what Avochato customers are saying: 

“This is so easy to use and the team is so helpful. Any suggestions I have given to make the product more user friendly, they are on it. It’s so nice to work with a great team.”

“Software is a bit laggy and glitchy, requiring multiple refreshes. Also iPhone app lacks a lot of essential features”

Source: Capterra 

Avochato Support Channels

  • Email
  • Phone
  • Chat
  • 24/7 Live Support

7. TextUs | TextUs vs Textedly 

TextUs is a business texting platform designed to enhance communication for sales, customer support, and internal team interactions. It focuses on real-time, two-way conversations to improve engagement and streamline workflows. While TextUs excels in its intuitive design and customer support, it is relatively expensive and lacks some advanced SMS marketing features.

TextUs Features

  1. Two-Way Texting: Engage in real-time conversations directly with customers and team members.
  2. Mass Text Messaging: Send bulk SMS to a targeted audience with ease.
  3. Message Templates: Save frequently used messages to send faster and more consistently.
  4. Text Scheduling: Plan messages in advance and deliver them at optimal times.
  5. Contact Management: Organize and segment contact lists for personalized communication.
  6. Analytics Dashboard: Track engagement metrics like open rates, reply rates, and delivery statuses.
  7. Integrations: Connect with CRM tools like Salesforce, HubSpot, and others to streamline workflows.
  8. Mobile App: Stay connected and manage conversations on the go with Android and iOS support.

TextUs Pros 

  1. User-Friendly Interface: Easy-to-navigate dashboard, even for beginners.
  2. Real-Time Engagement: Designed for immediate, two-way interactions, enhancing customer experience.
  3. Robust Integrations: Connect seamlessly with popular CRM platforms for better data management.
  4. Great Customer Support: Responsive and knowledgeable team available to assist users.

TextUs Cons

  1. High Pricing: The platform is costly, especially for small businesses or startups with tight budgets.
  2. Limited Marketing Features: Lacks advanced tools like drip campaigns, MMS support, and detailed list segmentation.
  3. No Message Rollovers: Unused message credits do not carry forward to the next billing cycle.
  4. Inconsistent International Coverage: Best suited for businesses operating in the U.S. and Canada, with limited support elsewhere.

TextUs Pricing Plans

  • Standard Plan: Includes basic two-way texting features.
  • Pro Plan: Advanced features with additional integrations.
  • Enterprise Plan: Custom features and scalability for large businesses.

Exact pricing details are available upon request.

TextUs Integrations

  • HubSpot
  • Salesforce
  • Zapier
  • Bullhorn
  • Greenhouse

TextUs Reviews And Ratings 

TextUs customer ratings on Capterra is 4.7/5. And here’s what TextUs customers are saying: 

“Business problems i am able to solve is getting in touch with individual quicker than sending a email most of the time.”

“I think it’s an easy platform to use but it is not something I would use for my day to day mass messaging.”

Source: Capterra 

TextUs Support Channels

  • Chat 
  • Email
  • Phone support
  • Knowledge base
  • FAQs

8. Heymarket | Heymarket vs Textedly 

Heymarket is a business texting platform designed to help companies send SMS messages efficiently, improving customer interaction. It offers a variety of features and integrates with popular CRM tools like Salesforce and Zapier. However, the platform’s main drawbacks are its high cost and occasional glitches. Here’s a detailed look at Heymarket:

Heymarket Features

  • Opt-in confirmations: Automatically sends SMS when an incoming message contains your business’s specific opt-in keyword.
  • Mass alerts: Send automated updates about business hours, new policies, or important announcements at scale.
  • Appointment reminders: Send automatic reminders after confirming appointments.
  • Auto-reply texts: Set up auto-responses for frequently asked questions.
  • Survey requests: Automatically send survey requests after order deliveries or issue resolutions.
  • Drip campaigns: Set up recurring message campaigns to keep customers engaged.
  • Follow-ups: Schedule automated texts or set triggers based on actions in your CRM system.

Heymarket Pros 

  • Effortless communication: With features like two-way texting, follow-ups, and drip campaigns, Heymarket facilitates seamless communication with customers.
  • User-friendly interface: The platform’s interface is sleek and easy to navigate.
  • Automation: High levels of automation with email workflows, CRM-triggered SMS, and auto-replies make Heymarket suitable for businesses seeking efficiency.
  • Compliance: Heymarket is TCPA and HIPAA-compliant, and SOC 2 Type 2 certified, ensuring safe and reliable customer communication.

Heymarket Cons

  • High pricing: Plans range from $19 to $59 per user per month, with limited features on the basic plan, especially HubSpot integration. To unlock more features, businesses need to opt for higher-tier plans, which may not be cost-effective for smaller businesses.
  • Support limitations: The basic plan only offers email support, with live chat available only on higher plans.
  • Lack of real-time message delivery tracking: Heymarket does not provide real-time delivery tracking for sent messages.
  • Frequent glitches and downtime: Users often report technical issues and prolonged platform downtimes, affecting the user experience.

Heymarket Pricing

Heymarket offers four kinds of pricing plans including:

  • Standard: $19/user/month
  • Plus: $39/user/month
  • Pro: $59/user/month
  • Enterprise: Custom

Heymarket Integrations

Here’s a bunch of Heymarket integrations that you can find: 

  • Hubspot
  • Salesforce
  • Shopify
  • Zapier
  • Aircall
  • Clio
  • And more.

Heymarket Reviews and Ratings

Heymarket customer rating on Capterra is 4.5/5. Here’s what customers are saying about Heymarket:

“The customer service lacks a bit; it seems they use the same product to communicate/resolve technical issues, and the software is not capable of handling it. Issues get lost and sometimes unanswered.”

“My overall experience has been good because again, they have great customer service.”

Source: Capterra

Heymarket Support Channels

  • Chat 
  • Email
  • Phone support
  • Knowledge base
  • FAQs

9. Text-em-all | Text-em-all vs Textedly 

Text-em-all is a widely used customer text messaging platform designed to help businesses communicate and market to their customers. It offers a variety of useful features that are easy to use, though it falls short in integration options and can become costly for smaller businesses. Here’s a detailed look at Text-em-all:

Text-em-all Features

  • MMS: Send images and files to customers through MMS.
  • Surveys: Use SMS surveys to gather feedback and insights from customers.
  • Flexible inbox: Share your inbox with your team for easy collaboration on message threads.
  • Personalization: Add personalized fields in text messages when uploading files for broadcasts.
  • Text signatures: Create and automatically add text signatures to your messages.
  • Text templates: Use pre-created text messages or create new templates for future use.
  • Message library: Store and access saved audio and text messages in your account.
  • Combo broadcast: Send voice and text broadcasts simultaneously.

Text-em-all Pros 

  • Excellent customer support: Text-em-all is known for its responsive support team, providing quick and effective solutions to user issues.
  • Simplified communication: Features like auto-replies, repeating broadcasts, and combo broadcasts streamline communication, saving time.
  • Easy-to-use interface: The platform offers an intuitive interface that requires no technical expertise to operate.

Text-em-all Cons

  • App issues: While the desktop version works fine, users report limitations and faults with the mobile app, which offers fewer features.
  • Pricing concerns: The basic version charges 5 cents per credit, which can become expensive when messaging large groups. The second version starts at $10 per month but lacks key features.
  • Message delivery delays: Some users have experienced delays in message delivery, with reports of lagging performance in this area.

Text-em-all Pricing

Text-em-all offers a free plan with basic features, and their monthly plan starts at $19 per month based on group size. Apart from this, Text-em-all also offers credit-based pricing options ranging from 5¢-9¢ / credit based on volume. 

Text-em-all Integrations

  • Zapier
  • Salesforce
  • Shopify
  • Facebook
  • HubSpot 
  • Pipedrive
  • And more

Text-em-all Reviews & Ratings

Text-em-all ratings are 4.7 on Capterra. Here’s what customers are saying about it:

“Because we use this software so infrequently, there are some updates that can be confusing when trying to set up at a moments notice for emergency notifications.”

“The Call ‘Em All interface is very user-friendly. If you are not able to find something quickly, there is always a representative available to chat.”

Source: Capterra

Text-em-all Support Channels 

  • Phone
  • Chat
  • Email
  • FAQs

10. TextRequest | TextRequest vs Texdely

Text Request is a user-friendly business texting app with an SMS API, offering features like SMS marketing, review requests, appointment scheduling, and more. It integrates seamlessly with many third-party applications and is suitable for various industries, including customer communication, lead generation, and marketing. Here’s a detailed overview of Text Request:

TextRequest Features

  • SMS Chat: Initiate conversations directly from your website with a live chat widget, and collect contact details to follow up after users leave.
  • API and Integrations: Use built-in integrations or create custom ones via API and webhooks.
  • Reviews: Connect to your Facebook and Google profiles to request, track, and respond to online reviews to attract more customers.
  • Message Templates: Save frequently used messages to send to users repeatedly with ease.
  • Signatures: Create personalized signatures for each user so your contacts know who they’re communicating with.
  • Message Tags: Tag messages for easy tracking and reporting of conversations.
  • Landline Texting: Use Text Request with your current office landline, toll-free numbers, or VoIP.

TextRequest Pros

  • HIPAA-compliant: Ideal for healthcare providers, as it meets HIPAA compliance for secure texting.
  • Feature-rich: Offers a wide range of texting features, including message scheduling, contact management, downloadable reports, SMS, MMS, and more.
  • Exceptional customer service: Customers frequently praise Text Request for its prompt and effective support.

TextRequest Cons 

  • Rigid pricing: Users have expressed frustration with Text Request’s inflexible pricing model, as they must pay the full subscription price even for fewer features, leading some to consider alternatives.
  • Inconsistent messaging experience: Issues like text formatting changes, delayed notifications, and message delivery lags often arise.
  • Buggy software: The app and software are prone to glitches, with noticeable lag and crashes when handling heavier workloads.
  • Limited integrations: Despite being known for its integration capabilities, users have faced difficulties when integrating Text Request with other tools.

TextRequest Pricing

There are four Text Request pricing options available:

  • Basic: $59 a month
  • Starter: $139 a month
  • Corporate: $279 a month
  • Enterprise: $549 a month

TextRequest Integrations

  • Clio
  • Angi
  • HubSpot
  • Help Scout
  • FranConnect
  • Pipedrive
  • Mindbody
  • Square
  • Twilio
  • And more..

TextRequest Reviews and Ratings

Text Request customer rating on Capterra is 4.6/5. Here’s what customers are saying about Text Request:

“Ease of use and great customer service! from customer communications to reservations it helps us in all aspects of our communications.”

“It glitches sometimes. I hit send on a message and I get an error that says failed to send. I have to hit send again and it will go. This does not happen all the time, but it can be annoying.”

Source: Capterra

TextRequest Support Channels  

  • Phone
  • Chat
  • Email
  • Knowledge Base

11. Podium | Podium vs Textedly 

Podium is a versatile customer communication platform designed for local businesses, offering tools to enhance customer engagement through SMS, email, and other channels. It helps businesses manage reviews and build online reputations via SMS, making it suitable for a variety of industries.

Podium Features

  • SMS Messaging: Communicate with customers or send SMS marketing messages.
  • Reviews: Manage and request reviews via SMS, allowing businesses to collect feedback from platforms like Google and Facebook to enhance their online reputation.
  • Phones & Calling: Provides a VoIP phone system for communication with customers and team members.
  • Website Contact Forms: Create custom contact forms to gather information from website visitors.
  • Website Chat: Enable users to chat directly with you on your website.
  • Social Messaging: Sync with social media apps to respond to queries received through Podium.
  • Inbox: Manage all customer conversations from a unified inbox.
  • Payments: Easily integrate with payment tools to collect customer payments.
  • Automations: Automate tasks like SMS campaigns, review requests, and more.
  • Integrations: Integrate with third-party apps to streamline business workflows.
  • Mobile App: Access Podium’s features on the go through its mobile app.
  • Text Marketing: Run SMS-based marketing campaigns.
  • Surveys: Send surveys and gather valuable customer feedback via forms or links.

Podium Pros 

  • User-Friendly: Podium’s intuitive interface makes it easy for anyone to use, even without technical expertise.
  • Reputation Management: Podium helps businesses improve their reputation through powerful review and reputation management tools.
  • Efficient Automation: The platform allows users to automate tasks like campaigns and review requests, saving time and boosting efficiency.

Podium Cons

  • High Pricing: Podium’s pricing is higher than some alternatives, leading users to feel that it is more expensive compared to similar platforms.
  • Customer Service Issues: Many users report that Podium’s customer service is lacking, describing it as unhelpful and slow to resolve issues.
  • Contractual Challenges: Users often face difficulties when trying to switch to other platforms due to Podium’s complex contracts, which can lock them in until the agreement ends.

Podium Pricing

As mentioned, the cost of Podium can be too high for small businesses. The platform offers three kinds of pricing options, and here’s what Podium’s pricing looks like:

  • Core: $399 a month
  • Pro: $599 a month
  • Signature: Custom pricing 

Podium Integrations

  • BigCommerce
  • AthenaHealth
  • AroFlow
  • Airtabele
  • AdvancedMD
  • ADF Leads
  • AMS Pro

Podium Reviews & Ratings

Podium customer rating on Capterra is 4.3/5. Here’s what customers are saying about Podium:

“It is extremely expensive for what it is. The personnel also don’t coordinate very well so often you will get a marketing solicitation call and email even though you already use the product.”

“The product is easy to use and the UX is top notch. While I wish there was a few more customizable options from team management it is easy to use even for people who aren’t tech savvy”

Source: Capterra

Podium Support Channels 

  • Chat
  • Phone Support
  • Email/Help Desk
  • Knowledge Base

12. Birdeye | Birdeye vs Textedly 

Birdeye is a comprehensive online reputation management and customer experience platform that also offers texting features such as mass texting, landline texting, and MMS texting. While its AI-driven messaging and automation are standout features, businesses primarily focused on SMS may find better BIrdeye alternatives.

Birdeye Features

  • Mass Texting: Send personalized messages at scale and manage responses from a unified inbox.
  • Messaging AI: Leverage AI to draft and send messages across SMS, social media, email, and web chat.
  • Chatbot AI: Utilize an intelligent chatbot to optimize your website and boost engagement with visitors.
  • Appointments: Send automated appointment reminders to reduce no-shows and drive bookings.
  • Two-Way Texting: Reconnect with contacts who haven’t responded to emails or calls and engage in one-on-one conversations.
  • Landline Texting: Send and receive texts using your official business phone number.
  • MMS Texting: Enhance messages with images, videos, GIFs, and emojis via MMS.
  • Templates: Use customizable templates for SMS campaigns to announce special offers, new products, or events.

Birdeye Pros 

  • Top-notch Review Management: Birdeye excels in review and reputation management, helping businesses easily enhance their online presence.
  • In-depth Analytics: Provides detailed analytics to evaluate campaign performance and make data-driven adjustments.
  • Powerful Automation: Its automation tools for texting, emailing, and review management are robust, supporting businesses in nurturing customer relationships.
  • Simple Setup: Birdeye offers an easy setup process, assisted by an implementation specialist, ensuring a quick launch.

Birdeye Cons 

  • Complex Interface: With its extensive features, the interface can feel overwhelming for users who may not need all the capabilities.
  • Customer Support: Birdeye’s customer support has been criticized for being inconsistent, leading to delays or unsatisfactory resolutions.
  • High Cost: Starting at $299 per month, Birdeye is expensive for small businesses, making it less accessible for those on a budget.
  • Limited Customization: Customization options, especially for texting, are somewhat restricted compared to other platforms.

Birdeye Pricing

Birdeye’s pricing is also a bit on the higher side, with plans starting from $299-$399 a month.. 

Birdeye Integrations

  • drChrono
  • Mindbody
  • Appointy
  • Adam
  • Zoho books
  • Leap
  • Cerbo
  • Dentrix
  • And more..

Birdeye Reviews & Ratings

Birdeye customer rating on Capterra is 4.7/5. Here’s what customers are saying about Birdeye:

“I like Birdeye’s capabilities as a service to allow you more functionality for your clients, whether it’s the reports or the tags/tickets you can assign. It’s an easy tool to onboard and everyone loves it upon logging in.”

“SMS marketing list segmentation needs serious work. The tags are complicated and confusing. Cannot send SMS marketing to more than one list at a time.”

Source: Capterra

Birdeye Support Channels  

  • 24/7 (Live rep)
  • FAQs/Forum
  • Email/Help Desk
  • Phone Support
  • Knowledge Base
  • Chat

13. Textline | Textline vs Textedly 

Textline is a business SMS platform designed for customer communication, process automation, and team collaboration. It offers secure texting and is ideal for customer support, marketing, sales, and logistics. Textline simplifies communication for both small and large businesses. However, it lacks advanced automation features and has a high per-SMS cost.

Textline Features

  • Group Texting: Send group messages and receive replies on the same thread.
  • Two-Way SMS and MMS: Engage in interactive, two-way communication with customers.
  • SMS Templates: Save time by using pre-written SMS templates.
  • Automated Messages: Set up automatic responses based on specific keywords.
  • Scheduled Messages: Schedule individual or mass group texts for future delivery.
  • Landline Texting: Enable your existing landline number to send and receive SMS.
  • Text Surveys: Create custom SMS surveys or use pre-built satisfaction surveys to gather insights.
  • Mass Texting: Send bulk SMS to your contacts rather than messaging individually.

Textline Pros

  • User-Friendly: Textline offers an intuitive interface, requiring no technical skills to use effectively.
  • Excellent Customer Support: With a 5-star rating on Capterra, Textline’s customer service is praised for its responsiveness and helpfulness.
  • Smooth Workflow: Textline supports team collaboration by allowing users to assign and claim text threads, manage address books, and resolve conversations seamlessly.

Textline Cons 

  • High Cost: Starting at $20 per user, Textline’s pricing increases as more users are added, making it costly for larger teams.
  • Hidden Fees: In addition to its high base cost, Textline has extra charges, such as industry fees and additional messaging costs, which can make it expensive.
  • SMS Delivery Delays: Some users report issues with delays in SMS delivery, which can disrupt operations.

Textline Pricing

There are four Textline pricing options available:

  • Limited: $20 per month / per agent
  • Standard: $30 per month / per agent
  • Pro: $50 per month / per agent
  • Enterprise: Custom pricing 

Textline Integrations

  • Salesforce
  • Aircall
  • HubSpot
  • Zapier
  • Slack
  • Freshdesk
  • Talkdesk
  • Pipedrive
  • And more.

Textline Reviews & Ratings

Textline customer rating on Capterra is 5/5. Here’s what customers are saying about Textline:

“I love how easy this software is to understand, implement and use. It’s perfect for what we need and the customer support is top of the line.”

“The updates made are not always user-friendly especially on mobile versions. Limits on what you can input in messages and setting up contact lists for announcements requires some work arounds. The biggest con is the price you pay for users and then text charges above and beyond the basics.”

Source: Capterra

Textline Support Channels

  • Email/Help Desk
  • Knowledge Base
  • Chat

14. Clicksend | Clicksend vs Textedly 

ClickSend is a widely used SMS software offering a range of communication tools, including SMS, email, fax, voice, MMS, and more, to streamline customer communication for businesses. It provides API customization and 24/7 support. However, the software is often criticized for its laggy performance and complex interface. Here’s a detailed overview of ClickSend.

ClickSend Features

  • Online SMS: Send SMS messages globally directly from your browser.
  • SMS Automation: Automate recurring messages without needing to write code.
  • SMS Gateway API: Use ClickSend’s SMS API to customize messaging features for your existing applications.
  • Two-Way SMS Conversations: Enhance customer engagement with interactive, two-way text messaging.
  • Email to SMS: Convert emails into SMS messages from virtually any email provider.
  • Promotional SMS Campaigns: Quickly create SMS campaigns to promote services or products and share important information.

ClickSend Pros 

  • Customization: With ClickSend’s API, businesses can tailor applications to their specific needs, offering significant flexibility.
  • Security & Reliability: ClickSend ensures security with encryption during transit via TLS and built-in firewalls to protect privacy and control access.
  • 24/7 Global Support: ClickSend provides round-the-clock global support, which is a standout feature compared to many alternatives.

ClickSend Cons 

  • Cluttered Interface: The interface is often described as disorganized, with some users reporting issues with the product and service drop-down menus and slow software performance.
  • Slow Support: Customers have noted that ClickSend’s customer support is slow to respond and lacks professionalism.
  • Laggy App & Software: Users experience bugs and inconsistent performance, making the software feel sluggish.
  • Pricing Issues: ClickSend’s pricing is higher than many alternatives, and the company lacks transparency regarding its pricing structure.

ClickSend Pricing

ClickSend SMS pricing starts at $0.0936 per message for message volume under 5K and goes up to $0.0818 per message for message volume over 150k or more. Other than this, ClickSend also charges an extra $133.43 / month for a dedicated number. 

ClickSend Integrations

  • Zoho
  • Zapier
  • Salesforce
  • Microsoft Power
  • Make
  • IFTTT
  • Bubble.io
  • And more..

ClickSend Reviews & Ratings

ClickSend customer rating on Capterra is 3.9/5. Here’s what customers are saying about ClickSend:

“The product is so slow, sluggish, and horrible, I can’t even explain it. I don’t believe in negative reviews, but I have to warn others.”

“Clicksend is super easy to set up and it’s so important in our day-to-day communication.”

Source: Capterra

ClickSend Support Channels 

  • Phone
  • Chat
  • Email
  • Knowledge base

15. Chiirp | Chiirp vs Textedly 

Chiirp is a customer communication platform that provides tools for SMS and email marketing, lead generation, reputation and review management, and more. The software is praised for its seamless application and excellent customer support. However, its pricing and limited integration options are key drawbacks.

Chiirp Features

  • 2-Way Texting: Engage in direct, one-on-one conversations with users from within the platform.
  • Broadcast Messaging: Send SMS messages to your entire contact list at once, saving time.
  • Personalized Messaging: Use merge fields to personalize each message in broadcast communications.
  • Tags: Add tags to conversations to avoid confusion among team members.
  • Chiirp Mobile App: Manage 2-way conversations, send broadcasts, and perform other tasks directly from the mobile app.
  • Scheduled Messages: Compose messages now and schedule them to be sent at a later date and time.
  • SiteChat: Use the SiteChat widget to convert website visitors into SMS subscribers.

Chiirp Pros

  • Great Customer Service: Chiirp’s customer service team is highly appreciated for providing quick and effective support.
  • Convenient Chiirp App: Users enjoy the smooth functionality of the Chiirp app, which allows them to automate SMS and perform other tasks on their phones.

Chiirp Cons 

  • Expensive: Chiirp’s pricing starts at $350 per month, with an additional $1,000 setup fee, leading many businesses to seek alternatives.
  • Difficult to Use: The platform offers many customization options, which can make it challenging for users to get comfortable with the software.
  • Limited Integration: As Chiirp is still growing, it integrates with only a limited number of third-party tools and apps.

Chiirp Pricing

Chiirp offers two kinds of pricing options:

  • Freedom: $350 per month + $200 set up fees
  • Partner: $650 per month + $1000 set up fees

Chiirp Integrations

  • ServiceMonster
  • Service Titan
  • HouseCall Pro
  • Zapier
  • Jobber 

Chiirp Reviews and Ratings

Chiirp has a rating of 4.3/5 on Capterra and here’s what Chiirp customers are saying:

“We didn’t like the entire experience. I am not sure if they were just having a bad couple weeks but nothing worked properly when we set it up. And again we had zero support setting it up. Basically they would blame the software we were using instead of trying to help. Terrible experience.”

“Chirrp is very easy to use vs other comparable software! Customer support is amazing and timely! They even have a library of training videos so you can easily navigate and implement the software with virtually no help at all!”

Source: Capterra

Chiirp Support Channels

  • Email
  • Phone
  • Chat 

Why is Emitrr the best Textedly alternative? 

Here are a few distinct reasons why Emitrr is the best Textedly alternative: 

No Contractual Obligations 

Emitrr doesn’t bind its customers with unnecessary contracts as it believes in the customers, addresses their queries, and offers the best possible solutions. In sharp contrast to alternatives that have contractual obligations, Emitrr strives to build lasting relationships with customers by offering diversity and affordability in the product.

Real-time Message Delivery 

Having spoken to a lot of Textedly customers, we found out that they were facing issues with message delivery; there were delays. If you switch to Emitrr, you won’t face any delays with respect to sending or receiving messages, thereby ensuring operational efficiency at all levels. 

No Hidden Charges Or Fees 

You will be billed on a monthly basis, and there will be no setup fee or extra charges for more features. The packages will be customized as per your requirements and you will only be charged for what you need. The entire onboarding and setup will be done absolutely free of charge. 

No Downtime Or Glitches 

Customers often complain about frequent glitches and downtime while using Textedly. You won’t face the same inconvenience while using Emitrr. The product has been designed to make your job easier, not difficult. You will enjoy 100% uptime while using Emitrr. 

Unwavering Support 

The support team at Emitrr is highly responsive and is available whenever you need them. The team will address your queries and provide you with a solution as quickly as possible. Not many Textedly alternatives or even Textedly offer end-to-end customer support, which is a major reason customers don’t find the product reliable. 

A Diverse Range Of Features 

Emitrr is rich in features that cover all your needs, irrespective of your industry. Whether you need to automate your texting, attract more leads, retain customers, engage customers in SMS marketing campaigns, or enhance your online presence; you can do everything with Emitrr. The best part is that you get everything at a price that doesn’t burn a hole in your pocket. 

Chrome Extension

Emitrr’s Chrome extension streamlines customer communication by allowing you to manage messages, monitor reviews, and track conversations right from your browser. This eliminates the need to switch between apps, enhancing your workflow efficiency

In-chat Features 

Emitrr comes with many exciting features that help streamline conversations. When you open a conversation, you can: 

  • Assign it to a team member
  • Add a note to it
  • Mark it as read/unread
  • Set a disposition 
  • Mark it as open/closed 
  • Folderise the conversation 
  • Block the contact 
  • Print the conversation 

Which Industries are catered by Emitrr? 

Emitrr simplifies communication across industries, making it easy to stay connected and organized:

Healthcare

Emitrr is perfect for healthcare providers, offering tools like HIPAA-compliant SMS, VoIP, and appointment reminders. It integrates with systems like Denticon and Dentrix, helping manage follow-ups, billing, and reputation—all while enhancing patient engagement and streamlining daily operations.

Wellness

Spas, salons, and fitness centers use wellness as Emitrr to automate bookings, send reminders, and gather feedback through SMS and email. It reduces no-shows, keeps customers engaged with personalized offers, and ensures smoother day-to-day operations.

Education

Emitrr helps schools and colleges communicate effectively with students, parents, and staff. With bulk SMS, two-way texting, and automated reminders, sharing updates about schedules and events becomes quick and hassle-free.

Legal Services

For law firms, Emitrr streamlines client communication with secure messaging, appointment reminders, and VoIP. It saves time, reduces administrative work, and ensures confidentiality while improving client satisfaction.

Real Estate

Emitrr makes life easier for real estate agents and property managers by automating appointment scheduling, sending reminders, and collecting feedback. It keeps everything organized and communication with clients smooth.

Home Services

Emitrr is a game-changer for home services like plumbers, HVAC companies, and cleaning services, automating job scheduling, appointment reminders, and follow-ups. It ensures timely service, better communication, and happier customers.

Retail

Retailers rely on Emitrr to automate customer interactions like order confirmations, shipping updates, and promotional messages. It boosts sales, enhances loyalty programs, and makes operations run smoothly.

Automotive

Automotive businesses use Emitrr to schedule test drives, send service reminders, and follow up with customers. It helps dealerships and service centers stay organized while improving customer satisfaction and retention.

Insurance

Emitrr simplifies communication for insurance agencies with automated policy renewal reminders, claims updates, and bulk messaging for offers. Two-way texting makes interactions personal and efficient, saving time and improving client retention.

How To Switch From Textedly To Emitrr?

Switching from Textedly to Emitrr is easy. Here’s how:

  • The support team will offer end-to-end assistance in data migration. 
  • The team will text-enable your existing number and ensure compliance with carrier requirements, and changes in the business messaging industry. 
  • The team will help with 10DLC registration. 
  • Your team will be given all the required training to help in the easy transition from Textedly to Emitrr, free of cost. 
  • If there are any issues or questions, the team will be there to help you get through
  • All your integrations will be moved to your current CRM. 

Now that you have a clear idea of what’s out there and what you’re missing out on, it is time to make a switch and move to a better Textedly alternative. Better pricing, amazing support, great reviews, and attractive functionalities; what’s not to like? Book a demo to see what Emitrr has to offer! 

Frequently Asked Questions

How can I cancel my Textedly subscription?

To cancel your Textedly subscription, log in to your Textedly account and then go to account settings, and navigate to the “cancel subscription” option. Or you can instead send an email to [email protected] and ask them to cancel your subscription.

Does Textedly offer an app?

No, Textedly does not offer an app; it is browser-based software only, but it is pretty easy to use.

Is Textedly affordable?

No, Textedly is not that affordable; its pricing starts at $24 for the most basic features and goes up to $2800 per month for accessing more useful features. A great affordable alternative to Textedly that you can consider is Emitrr, as its pricing starts at just $149 a month.

Is Textedly’s customer service good?

No, as per the many online customer reviews, Textedly does not have the best customer service. Most of their customers complain about lengthy response time, and this is something Textedly can really work on.

Leave a Reply

Your email address will not be published. Required fields are marked *