4.9 (400+
reviews)
Cerbo X Emitrr Integration
Cerbo is built for the way DPC and functional medicine practices actually work. Emitrr adds the communication automation layer around it, reminders, AI-powered refill routing, membership recall, and instant missed-call response, so your lean team delivers a high-touch experience without high-touch overhead.
Planning to integrate Emitrr with Cerbo? Review a quick checklist to understand what's required before integration.
Why Connect Cerbo with Emitrr?
Give Your Small Team Hours Back
Emitrr automates reminders, refill routing, and recall messages tied to your Cerbo schedule. Practices save up to 2 hours of admin time every day, without adding headcount.
HIPAA-Compliant Texting on Your Existing Number
Text patients directly from your practice number. All conversations are HIPAA-compliant, logged, and visible in one shared inbox, not scattered across personal phones.
Keep Members Engaged Between Visits
Automated recall for annual physicals, chronic care check-ins, and wellness visits keeps your DPC membership active and your schedule full, without manual outreach.
No Missed Call Is a Lost Member
Every missed call triggers an instant text back to the patient. DPC members expect responsiveness, Emitrr delivers it automatically, even when your team is with another patient.
Features You Get With the Cerbo + Emitrr Integration
Automated Appointment Reminders and Confirmations
Send reminders at custom intervals, 72 hours, 24 hours, and 2 hours, based on visit type or patient preference.
Confirmations sync back to Cerbo automatically, staff see live appointment status without manual updates.
Include telehealth links, fasting instructions, or chronic care prep notes inside the reminder message.
Eliminate the daily confirmation call list for routine and follow-up visits entirely.
AI-Powered Prescription Refill Routing
Patients text a refill request to your practice number and AI captures the details automatically.
Requests are categorised and routed to the right provider or staff member, no phone tag required.
Staff review and action refill requests from one inbox instead of sifting through voicemails.
Reduce inbound refill calls significantly, particularly valuable for DPC practices with chronic disease-heavy panels.
DPC Membership Recall and Wellness Visit Re-Engagement
Identify members overdue for annual physicals, chronic care management visits, or lab follow-ups from Cerbo data.
Send personalised recall texts based on care gap, last visit date, or membership tier.
Members reply directly to book, no portal login, no phone call, no friction.
Track recall response rates and schedule fill outcomes from the Emitrr dashboard.
Missed Call-to-Text for Concierge-Level Responsiveness
Every missed call triggers an automatic text to the patient within seconds, no voicemail required.
Patients continue the conversation over text, reaching resolution faster than a callback.
After-hours missed calls are handled the same way, members feel attended to even when the practice is closed.
Staff return to resolved text threads, not a list of voicemails to work through one by one.
Key Use Cases
Front Desk
Clinical Staff
Practice Managers
Frequently Asked Questions
Ready to Connect Emitrr with Cerbo?
Your DPC practice is built on relationships and responsiveness. Emitrr makes sure every communication between visits reflects that standard, automated, HIPAA-compliant, and built around how Cerbo works.