Two-Way Texting & VoIP Calling, Built Into eClinicalWorks

Text, call, and remind eClinicalWorks patients, all synced in real time, no manual entry. Practices using Emitrr cut no-shows by up to 90% and grow Google reviews by up to 800%. Call and text directly from inside eCW, no tab switching.

eClinicalWorks logo

See exactly how texting, calling, and scheduling sync into eClinicalWorks, before you commit to anything.

Why Connect eClinicalWorks with Emitrr?

two-way texting

Two-Way Syncing, Zero Manual Effort

Patient data, appointments, and calendar updates flow automatically between eCW and Emitrr, keeping your system always up to date.

no-shows

Reduce No-Shows, Boost Reviews

Emitrr automates confirmations, reminders, and follow-ups, helping clinics cut missed appointments by up to 90% and grow reviews by 800%.

AI Automation

AI-Powered Patient Engagement

Use AI to handle no-show rescheduling, send review requests, and deliver personalized recall campaigns, all through text.

Stay Connected Across Channels

Unified Communication Hub

Replace Vonage, 3CX, or Avaya entirely, call and text patients directly from eCW, with every interaction in one place, from desktop or mobile.

Features You Get With the eClinicalWorks + Emitrr Integration

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Two-Way SMS and Bulk Messaging

  • Send and receive 1-to-1 or 1-to-many messages directly from eCW

  • Assign conversations between teams and manage multiple numbers from one account

  • Access conversations across devices via Emitrr’s Chrome extension or mobile app

  • Maintain full message history, opt-in/opt-out status, and HIPAA compliance

Online Appointment Scheduling

  • Let patients book directly into your eCW calendar through Emitrr’s online scheduler

  • Instantly reflect new bookings, updates, or cancellations in both systems

  • Fill open slots automatically using recall or reactivation campaigns

online scheduling
voip integration

AI-Powered Calling and Chrome Extension

  • Call patients instantly from their eCW contact profile, no manual dialing

  • Enable pop-ups with patient information pulled directly from eCW

  • Convert missed or after-hours calls into active text conversations

  • Route calls based on new or existing patients for faster follow-ups

  • Replace your existing phone system, desk phones, browser, and mobile calling included

  • Send and receive faxes directly from Emitrr, no separate fax line needed

Automated Patient Communication

eClinicalWorks integration
mass texting

Schedule-Based & Bulk Texting

  • Pull the eCW schedule into Emitrr and text patients filtered by date range, provider, or location

  • Built for weather closures, provider sick days, and mass rescheduling

  • Every bulk send lands as an individualized message, with replies routed to your shared inbox

Digital Forms & Patient Intake

  • Send intake and pre-visit forms by text, fillable on mobile, with e-signature support

  • Bundle multiple forms into a single intake packet

  • Completed forms sync back into eCW as chart attachments automatically

digital intake forms

Key Use Cases Across Teams

Front Desk Team

Two-Way Appointment Sync
Automated Confirmations & Reminders
AI Rescheduling for No-Shows
Unified Inbox Management

Customer Support Team

AI Call Handling
Voicemail-to-Text
Omnichannel Inbox
Missed-Call Text Follow-Ups

Practice Owners & Admins

Review Request Automation
Calendar Performance Insights
Call & SMS Analytics
Digital Intake Sync

Frequently Asked Questions

1. How does Emitrr connect with eClinicalWorks?
Emitrr connects directly with eCW’s API to sync patients, appointments, and communications automatically in real time.

2. Can I text or call patients from within eCW?

3. What patient workflows can be automated?

4. Is the integration HIPAA-compliant?

5. Does Emitrr update appointments automatically in eCW?

Ready to Integrate Emitrr with eClinicalWorks?

Automate calling, scheduling, reminders, and reviews inside eCW, cut no-shows by up to 90% and save staff hours every week. Rated 4.9/5 by 400+ healthcare practices.

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