TDO Software X Emitrr Integration

Referring offices still calling or faxing? Emitrr connects with TDO Software so referrals can text in, retreatment patients get the right recall cycle, and extra consent forms go out digitally, alongside your existing InfoGrabber setup.

Planning to integrate Emitrr with TDO Software? Review a quick checklist to understand what's required before integration.

Why Connect TDO Software with Emitrr?

Let Referring Offices Text Instead of Call or Fax

Referring dentists can text your practice directly, with conversations landing in the same inbox as patient messages.

Recall That Knows the Difference

Retreatment patients follow a different recall schedule than routine follow-up, based on the original procedure.

Cover Extra Consent Forms Digitally

Send procedure-specific consent forms by text alongside your existing InfoGrabber intake process.

Know Who's Handling Each Conversation

Assign texts to specific staff with a clear status, so nothing sits unanswered.

Features You Get With the TDO Software + Emitrr Integration

Referral Office Texting

  • Referring offices text your practice number directly

  • Referral messages appear in the same inbox as patient texts

  • No more chasing referrals by phone or fax

  • Staff can reply to referral questions without leaving the inbox

Retreatment-Specific Recall Automation

  • Recall timing is set based on the original procedure type

  • Retreatment follow-ups run on a separate schedule from routine recall

  • Patients confirm or reschedule recall visits by text

  • Recall activity is tracked separately by procedure type

Digital Consent Forms Alongside InfoGrabber

  • Procedure-specific consent forms sent by text before visits

  • Forms run alongside or in addition to InfoGrabber intake

  • Completed forms are stored in Emitrr, separate from clinical notes

  • Practice chooses which extra forms to send and when

Shared Inbox with Conversation Assignment

  • Conversations can be assigned to specific staff members

  • Status shown as open, pending, or resolved

  • Staff see who is currently handling each conversation

  • Nothing gets answered twice or missed entirely

Key Use Cases

Front Desk Team

Reply to referring office texts
Assign conversations to the right staff
Send extra consent forms before visits
Confirm retreatment recall appointments

Practice Owners

Monitor referral response times
Track recall completion by procedure type
Review conversation assignment activity
Audit consent form completion rates

Clinical Staff

Review referral notes before appointments
Check completed consent forms pre-visit
Flag retreatment cases for recall tracking
Send post-procedure instructions by text

Frequently Asked Questions

Does Emitrr replace TDO's InfoGrabber for intake?
No. Emitrr's digital intake can run alongside InfoGrabber or cover additional forms, such as consent for specific procedures, depending on what your practice needs.
Can referring offices text us instead of calling or faxing?
How does recall work for retreatment patients specifically?
Will texting integrate with the clinical documentation in TDOS?
Can staff see who is handling which conversation?

Ready to Connect Emitrr with TDO Software?

Add referral texting, retreatment recall, and extra digital consent forms to TDO Software, without changing your clinical documentation workflow.

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