Author Archives: Tuba Bashte

Epic EMR vs Athenahealth: Key Differences Healthcare Providers Should Know

In the rapidly evolving landscape of healthcare technology, choosing the right Electronic Medical Record (EMR) system is a decision that profoundly impacts a provider’s efficiency, patient care, and financial health. Two titans dominate this space: Epic Systems and athenahealth. While … Read More

Automating Patient Follow-Ups for Epic EMR Practices

Did you know that healthcare providers spend an average of 20 hours per week on administrative tasks, with a significant portion dedicated to patient follow-ups? In today’s fast-paced healthcare environment, especially for practices leveraging powerful Electronic Medical Record (EMR) systems like … Read More

Epic Patient Portal: Features, Benefits, and Limitations

In today’s digital healthcare landscape, patient engagement is more crucial than ever. Patients expect seamless access to their health information and convenient ways to communicate with their providers. The Epic patient portal, often known as MyChart, is a leading platform … Read More

Why Epic Hospital Call Centers Are Often Overwhelmed

Introduction Did you know that in 2026, a staggering 70% of patients prefer texting over calling for healthcare-related inquiries? This preference highlights a growing disconnect between patient expectations and the traditional communication methods still prevalent in many hospital settings, particularly … Read More

How Hospitals Combine MyChart and SMS for Better Patient Engagement

Did you know that in 2026, over 75% of patients prefer text messages over phone calls for healthcare appointment reminders and updates? This significant shift in patient preference highlights a critical need for healthcare providers to evolve their communication strategies. … Read More

MyChart Messaging: How Patient Communication Works in Epic

Did you know that a significant portion of patient communication challenges stems from fragmented systems? In 2026, patients expect seamless, instant interactions with their healthcare providers, a demand that traditional systems often struggle to meet. While Electronic Health Records (EHRs) … Read More

How Automation Improves Patient Access for Epic Health Systems

Introduction In today’s fast-paced healthcare landscape, patient access is more critical than ever. Patients expect seamless, immediate, and convenient ways to interact with their healthcare providers. For organizations leveraging robust Electronic Health Record (EHR) systems like Epic, enhancing patient access … Read More

10 Hospital Workflows Epic Still Requires Staff to Do Manually

In the ever-evolving landscape of healthcare technology, Electronic Health Records (EHRs) like Epic have revolutionized patient care by centralizing information and streamlining clinical processes. Epic, a leading EHR system, offers a robust suite of tools for managing patient records, clinical … Read More

Epic Scheduling Challenges (And How Clinics Solve Them)

Did you know that in 2026, an estimated 65% of patient no-shows could be significantly reduced with proactive communication strategies? That’s a staggering amount of missed appointments and potential revenue left on the table. For healthcare clinics relying on robust … Read More

How Hospitals Build a Digital Front Door on Top of Epic

In today’s increasingly digital world, patients expect healthcare experiences that are as convenient and accessible as their online banking or shopping. They want to book appointments, ask questions, and manage their health information with a few clicks or taps. For … Read More