10 Best Online Scheduling Software for Veterinary Practices

Does your clinic spend more time managing the schedule than treating patients?

If so, you’re not alone. Veterinary teams often find themselves buried in phone calls, dealing with no-shows, and constantly adjusting a schedule that’s already full. It doesn’t take much for things to fall behind.

That’s why more clinics are turning to online veterinary scheduling software.

These platforms aren’t generic scheduling apps. They’re built for the pace and pressure of veterinary work. This can help prevent overbookings, reduce missed visits, and let clients handle their appointments easily.

Still, with so many platforms on the market, knowing which one to choose can feel like a job in itself.

To make your decision easier, we’ve put together a breakdown of 10 trusted scheduling tools used by veterinary teams. We’ve looked at their features, pricing, where they work best, and where they fall short, so you can choose one that fits your clinic’s day-to-day needs.

Let’s start with understanding the basics.

What is Veterinary Scheduling Software?

Veterinary appointment scheduling software is a tool that helps vet clinics manage appointments without relying on phone calls or paper calendars. It allows clients to book visits online, while the system keeps everything organized behind the scenes.

Instead of taking calls all day or writing down times manually, the software handles bookings in real time. It connects to your clinic’s calendar, updates availability instantly, and sends out reminders so pet owners don’t forget their visits.

At its core, it handles three things:

• Online appointment booking, so clients can schedule visits anytime
• Real-time calendar syncing, so the team can avoid overlap or confusion
• Automated confirmations and reminders that help reduce no-shows and late arrivals

For busy veterinary clinics, this means fewer missed appointments, less time spent on the phone, and a smoother experience for both staff and clients.

What Features Should You Look for in Online Vet Scheduling Software?

Before choosing a scheduling platform for your veterinary clinic, it’s worth taking a close look at the features that actually make a difference in day-to-day operations. The right tool should do more than just book time slots, it should reduce your workload, support your team, and make things easier for your clients.

Here’s a breakdown of the essential features you should expect:

Online Booking Capabilities

This is the most important feature to look for. Your clients should be able to schedule appointments without calling the clinic. The idea is that pet owners should have the ability to schedule at their convenience. The best platforms offer a simple interface that can be embedded on your website or even linked to from social media. For practices, this means fewer phone calls and a more accessible experience for clients

Real-Time Calendar Integration

When multiple staff members are handling appointments, things can get messy fast without a shared calendar. Real-time integration ensures that any change, like a new booking, cancellation, or reschedule update, is immediately reflected across all devices. This prevents double-booking, reduces errors, and keeps everyone on the same page, whether they’re at the front desk or in the treatment room.

Automated Reminders and Confirmations

Missed appointments are frustrating and costly. With automated reminders, your clients receive a text or email in advance, helping them show up on time or cancel if needed. Confirmations let both the clinic and the pet owner know that a booking has been secured. You can often set the timing and frequency of these messages.

Customizable Appointment Types and Availability

Your clinic handles different kinds of appointments, from wellness exams and surgeries to grooming and follow-ups. Each of these may require a different time slot or team member. A good scheduling tool should let you create appointment categories, assign time lengths, and define which staff or rooms are available for each. This keeps your day running more smoothly and avoids bottlenecks.

Two-Way Communication Tools

Good communication can make or break the client experience. Some platforms allow two-way texting, so your staff can send quick updates or ask follow-up questions without playing phone tag. It’s also helpful for sending post-visit instructions, confirming medication pickups, or managing changes to upcoming appointments.

Digital Forms

Digital forms let clients fill out intake information, consent forms, or post-visit questionnaires before they even walk in. This saves time, reduces paperwork, and ensures your team has the information they need ahead of time.

Online Payment Processing

Some platforms allow you to collect payments directly through the booking system. This is useful for deposits, late cancellation fees, or even full pre-payment for certain services. Not only does it speed up checkout, but it also reduces missed payments and helps clients understand costs upfront.

Reporting and Analytics

Your schedule holds a lot of valuable data. With built-in reporting tools, you can track appointment trends, monitor no-show rates, and see which services are being booked most often. These insights can help you adjust staffing, identify slow periods, and make informed business decisions.

Integration with Practice Management Systems

Your scheduler should work alongside your existing tools, not separate from them. When it integrates with your practice management software, appointment details can sync directly with patient records, billing systems, and communication tools. This saves time and ensures a seamless experience across your entire workflow.

Security & Compliance Requirements for Vet Online Scheduling Software

Veterinary clinics don’t just manage appointments, they handle sensitive client and patient information, including medical records, contact details, and payment data. That means any scheduling software you use must follow strict security protocols and legal requirements.

Here’s what to look for when evaluating a platform’s security and compliance:

Data Encryption During Transmission & Storage

Any information sent through the system, like bookings, messages, or records, should be encrypted. That means it’s scrambled and unreadable to anyone who tries to intercept it. This keeps sensitive details safe whether they’re being sent or stored.

Role-Based Access Control for Internal Users

Your receptionist doesn’t need access to clinical notes, and your techs don’t need to see payment info. A good platform lets you control who sees what, so each team member only accesses the parts of the system they actually use.

Compliance with Privacy Laws

Depending on where your clinic is located, you may need to follow certain privacy regulations. Look for tools that clearly mention compliance with laws like Canada’s PIPEDA, Europe’s GDPR, or others. This helps you avoid legal issues and keeps client trust intact.

Secure Cloud-Based Storage with Regular Backups

If your system crashes or data gets deleted by mistake, you need a backup. Reliable software stores your information securely in the cloud and automatically creates backups, so nothing important gets lost.

Audit Trails & Activity Logs

Want to know who made changes to an appointment or opened a patient file? Systems with audit trails give you a full history of what’s been done and by whom. This adds accountability and helps fix mistakes quickly.

Consent-Based Communication Systems

You can’t just start sending texts or emails to every client; you need their permission. The best tools handle consent tracking for you, making sure you’re only contacting people who’ve agreed to hear from your clinic.

Data Safeguards

General scheduling tools don’t always offer the right kind of data protection. Veterinary-focused software knows you’re handling medical info, and it includes the right safeguards for clinical notes, vaccination records, and treatment histories.

Integrations Required for Vet Online Scheduling Software

Here are the key integrations your scheduling platform should offer:

Practice Management Systems

Your scheduling tool should connect directly to your clinic’s PMS. This makes sure appointments, patient details, and treatment notes all stay in sync so you’re not entering the same info twice or missing important updates. Tools like AVImark, Cornerstone, and ezyVet are commonly used, and your scheduler should work with them out of the box or with minimal setup.

Two-way texting and phone systems

Communication with pet owners shouldn’t require switching between multiple tools. When your scheduling software integrates with your texting or phone platform, it becomes easy to confirm appointments, send updates, or answer quick questions right from the same dashboard.

Online payment processors

If you take payments at the time of booking or want to add that option your system should integrate with tools like Stripe, Square, or other secure processors. This lets you collect deposits, charge for missed appointments, or even offer prepaid services without extra steps.

Digital forms and intake systems

Filling out paperwork at the front desk slows everything down. When your scheduler connects with a digital forms tool, clients can complete intake forms, consent waivers, or post-visit feedback online before they even walk in the door.

CRM tools

Some platforms let you track client behavior, send targeted messages, or follow up with reminders about vaccinations, wellness plans, or recheck appointments. If your clinic uses a CRM or marketing platform, make sure your scheduler can share data with it.

Calendar syncing with Google/Outlook

Your staff may already use Google Calendar or Outlook to manage their day. Syncing your appointment calendar ensures everything stays aligned no double-bookings, missed blocks, or confusion about who’s available when.

Review and reputation management platforms

Happy clients are your best marketing tool. Some scheduling tools connect with platforms that prompt clients to leave reviews after their visit, helping you build a stronger online reputation with less effort.

How Online Scheduling Software Helps Veterinary Practices?

Before we go on to how to pick the best tool, let’s take a quick look at the top benefits of having a vet appointment scheduling software:

Reduces Administrative Workload

Manual booking takes time, especially when you’re managing a high volume of calls, cancellations, and follow-ups. Online scheduling automates much of this process, giving your front-desk team more room to focus on in-clinic tasks and client care.

Decreases No-Shows and Missed Appointments

Built-in reminders keep clients informed and accountable. Whether it’s through email or text, automated nudges help reduce forgotten visits and allow pet owners to cancel or reschedule in advance, giving you time to fill that slot.

Improves Client Experience

Pet parents want convenience. Online booking lets them choose appointment times on their own schedule, without needing to call during office hours or wait on hold. It also reduces back-and-forth for simple reschedules.

Increases Appointment Volume

When scheduling is easy, more people follow through. Clinics that offer 24/7 online booking often see a rise in new appointments, especially from clients browsing outside working hours.

Reduces Phone Traffic

Letting clients book, confirm, or cancel online means fewer incoming calls. That translates to a quieter front desk and more breathing room for your staff during peak hours.

Organized Calendar Management

A centralized, real-time calendar prevents double bookings, overlaps, and last-minute surprises. You can view schedules by provider, room, or service type, all in one place.

Streamlines Intake with Digital Forms

Clients can fill out history forms or consent paperwork before they arrive. This saves time, reduces paperwork at the front desk, and helps your team prepare for each visit in advance.

Supports Marketing and Service Promotion

Some vet office scheduling softwares allow you to send reminders about upcoming vaccinations, promote seasonal services (like dental cleanings or flea treatments), or re-engage clients who haven’t visited in a while.

How to Choose the Right Online Scheduling Software for Your Practice?

Understand your team’s workflow and pain points

Start by looking at how your appointments are currently managed. Where do delays happen? What tasks take up too much time? If your front desk is constantly tied up with phone calls or rescheduling issues, that’s a clear sign you need something more efficient. The better you understand your challenges, the easier it’ll be to spot tools that solve them.

Define must-have features vs. nice-to-have

Make a list of the features you truly need, like real-time calendar syncing, reminder automation, or client self-booking. Keep these separate from things that would be “nice but not essential.” This will help you narrow down your options and avoid paying for extras you won’t use.

Prioritize integrations with your existing systems

Your scheduling tool shouldn’t work in isolation. As mentioned earlier, make sure it connects with your practice management software, texting platform, or digital forms tool. When everything is integrated, your staff won’t waste time switching between systems or entering the same data twice.

Consider mobile-friendliness and user experience

Staff should be able to check schedules on the go, and pet owners should be able to book from their phones without any hassle. Look for tools with clean, mobile-friendly interfaces that don’t confuse users or bury key functions behind complicated menus.

Compare pricing based on your clinic size

Some platforms charge per provider, while others base pricing on the number of locations or features used. Make sure the cost structure works for your practice now and won’t become a burden as you grow. Transparent, scalable pricing is always a good sign.

Evaluate support quality and onboarding help

A powerful tool is only useful if your team knows how to use it. Look for platforms that offer hands-on onboarding, ongoing support, and real human help when needed. Quick response times and personalized training can make a big difference, especially in the early days.

Read real reviews from other veterinary practices

What are other clinics saying? Reviews from real users, especially veterinary professionals, can reveal things you won’t find in marketing materials. Pay attention to feedback about reliability, ease of use, and customer service.

Top Online Scheduling Software for Veterinary Practices

1. Emitrr
2. PetDesk
3. Vetstoria
4. Weave
5. DaySmart Vet
6. ezyVet
7. VitusVet
8. Digitail
9. AVImark
10. Shepherd

1. Emitrr

What is Emitrr?

Emitrr is a scheduling and communication platform built for service-based businesses, including veterinary clinics, looking to cut down on manual work and improve how they manage appointments. What makes it stand out is its strong focus on automation, especially when it comes to client communication.

Instead of juggling multiple tools to handle bookings, reminders, follow-ups, and no-show gaps, Emitrr brings it all into one place. Clinics can offer online booking through a simple interface, while also using built-in tools like two-way texting, missed call follow-ups, and automated recall campaigns.

Emitrr isn’t just about managing the calendar, it’s built to reduce phone traffic, prevent no-shows, and streamline how your team connects with pet owners before and after each visit. It’s especially helpful for clinics that want to replace outdated systems or lighten the load on front-desk staff without sacrificing service quality.

Emitrr Features

• Automated reminders: Send appointment reminders through text or email without lifting a finger. These can be scheduled to go out days or hours before the visit.
• Self-scheduling: Clients can book appointments on their own, anytime, through a mobile-friendly link or embedded calendar. This frees up your front desk and gives pet owners the convenience they expect.
• Web chat to text: When a client starts a conversation through your website, the chat automatically moves to text, so they can keep the conversation going even after they leave your site. Great for capturing leads and answering quick questions.
• Smart calendar syncing: Emitrr keeps your calendar updated in real time. Any changes made, i.e., bookings, cancellations, reschedules, are synced instantly so your team stays on the same page.
• Mobile access: You don’t have to be at the clinic to manage your schedule. Staff can view and update appointments, send messages, or respond to clients right from their phone or tablet.
• Two-way texting: Text with clients directly from the platform. It can be confirming an appointment or answering a follow-up question, or checking in post-visit, communication stays quick and easy.
• Digital forms: Intake, consent, and post-visit forms can be sent and completed online. That means less paperwork at check-in and smoother appointments overall.
• Recurring texts: Set up messages to repeat on a schedule, like monthly health tips, medication reminders, or wellness plan updates. Ideal for keeping clients engaged beyond the appointment.
• Drip campaigns: Automate a series of texts or emails sent over time. Use this to onboard new clients, send post-visit instructions, or remind pet parents of upcoming services.
• Recall automation: Need to remind clients about vaccines, dental cleanings, or rechecks? Emitrr handles that automatically, based on each pet’s care schedule.
• Missed-call-to-text: If someone calls your clinic and no one answers, Emitrr automatically sends a follow-up text. It’s a smart way to capture leads, reschedule appointments, or offer help right away, even during busy hours.
• Waitlist management: Keep a list of clients waiting for earlier openings. If someone cancels, Emitrr can automatically notify people on the waitlist and help fill the spot.
• Analytics dashboard: Track key metrics like response times, booking volume, no-shows, and communication patterns, all from one easy-to-read dashboard.
• File sharing: Send documents, images, or instructions directly to clients via text. Helpful for sharing discharge notes, vaccine records, or post-op care sheets.
• Text-to-pay links: Make it easy to collect payments by sending secure links via text. Ideal for deposits, balances due, or quick payment after a visit.
• Unified communication management: All communication, such as texts, VoIP calls, form submissions, and chat messages, comes into one shared inbox. That way, your team doesn’t have to switch between platforms to stay in touch with clients.
• Multi-location support: If your practice has more than one location, Emitrr lets you manage scheduling and communication across all sites without needing separate accounts or systems.

Emitrr Pros

• All-in-one communication suite: From texting and calling software to web chat and email, all client communication runs through one platform. That means fewer tools to juggle and nothing gets lost between channels.
• Streamlined user experience: Emitrr is easy to navigate, even for teams who aren’t tech-savvy. Booking, messaging, and follow-ups it’s all simple and accessible, with no steep learning curve.
• Seamless integration with key tools: It connects smoothly with practice management systems, calendars, form builders, and payment platforms. That makes it easier to plug into your existing workflow without reworking how your clinic operates.
• Cost-effective for growing teams: Emitrr offers a strong feature set at a competitive price point, especially for clinics looking to scale. You get enterprise-level tools without enterprise-level pricing.
• Smart automation for busy teams: Automated reminders, missed-call texts, and drip campaigns help reduce daily admin tasks. These small automations add up to big time savings for front-desk staff.
• No lock-ins: Emitrr doesn’t trap you in long-term contracts. That flexibility gives clinics room to test the platform and make decisions based on performance, not pressure.

Emitrr Cons

• Some advanced features are still being rolled out in phases.

Emitrr Pricing

• Scheduling starts with SMS features at $149/month. 
• Custom scheduling package pricing available upon request.

Emitrr Integrations

Emitrr offers 500+ integrations across industries, including dental, real estate, recruiting, and more, with platforms such as:

• MailChimp
• Denticon
• Zapier
• Salesforce
• HubSpot
• Facebook
• HouseCall Pro
• And many more

Emitrr Customer Support Channels

• Live chat: Chat with Emitrr’s live representatives
• Phone: Call Emitrr at +1 (210) 941-4696
• Email: Send email to Emitrr’s support team at [email protected]
• Knowledge base
• FAQs/forum
• SMS 

Emitrr Rating

Emitrr has a solid 4.8-star rating on Capterra.

Emitrr Reviews

“Big Emitrr Fan! Dedicated team of professionals; always willing to go above and beyond to help customers. Great product and looking forward to all their updates and improvements they are rolling out.”

“I’ve tried 4 different platforms, Emitrr has worked the best for me. The support staff has been very receptive and efficient discussing my requests and needs.”

(Source: Capterra)

2. PetDesk

What is PetDesk?

PetDesk is a client communication and appointment management tool designed specifically for veterinary practices and pet care providers. It focuses on improving client retention and streamlining day-to-day operations through features like appointment reminders and health service reminders.

While PetDesk offers solid tools for communication and engagement, some clinics may find the customization options a bit limited, especially when it comes to adjusting workflows or messaging sequences.

PetDesk Features

• Mobile app for pet parents: Clients can request appointments, view medical reminders, and stay in touch with your clinic, all from an easy-to-use app.
  
• Automated reminders and confirmations: Sends reminders for appointments, medication refills, and routine care like vaccines or dental cleanings.
  
• Client retention dashboard: Tracks which clients are overdue or at risk of dropping off and helps you re-engage them with timely reminders.
  
• Health service reminders: Automatically prompts clients when it’s time for follow-ups, vaccinations, or annual exams based on patient history.

PetDesk Pros

• Pet parent–friendly app: The mobile app is intuitive, well-designed, and keeps clients connected to your clinic even outside of visits.
  
• Built-in client retention tools: Helps identify lapsed clients and re-engage them without extra manual work.
  
• Reminder automation: Reduces no-shows by keeping clients in the loop with timely reminders and confirmations.
  
• Veterinary-specific design: Unlike general tools, PetDesk was built for vet clinics, so its features align well with typical veterinary workflows.

PetDesk Cons

• Limited workflow customization: While PetDesk covers the basics well, some clinics may find it difficult to tailor communication sequences or modify appointment logic beyond what’s pre-set.
  
• No built-in two-way texting: Unlike platforms that allow real-time back-and-forth texting from the dashboard, PetDesk’s communication is more structured and less flexible for quick, casual exchanges.
  
• App dependency for clients: Some features are tied to client adoption of the mobile app. If clients don’t download or use it regularly, engagement can drop off.
  
• Fewer integrations compared to competitors: Although it works with major PMS platforms, PetDesk doesn’t offer as many third-party integrations as more open-ended systems like Emitrr or Weave.

PetDesk Pricing

• Contact support

PetDesk Integrations

• Covetrus Pulse
• Hippo Manager
• ASI-ware

PetDesk Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• Chat

PetDesk Rating

PetDesk has a 4.7-star rating on Capterra.

PetDesk Reviews

“It’s been great. I feel like I can concentrate more on my job and it helps our receptionist and manager be able to communicate to our clients in a efficient manner.”

“PetDesk is a useful tool, but is quite expensive and leaves much to be desired. It ended up causing too many issues and the cons outweighed the benefits.”

(Source: Capterra)

3. Vetstoria

What is Vetstoria?

Vetstoria is an online scheduling platform built exclusively for veterinary practices. It focuses on real-time booking and automation, allowing clinics to reduce phone calls, fill appointments faster, and offer 24/7 scheduling directly through their website or social media. It’s particularly strong in integration with major practice management systems and real-time availability syncing.

However, some users report that the setup can feel technical, and the interface may take a bit of time to get used to, especially for smaller clinics with limited IT support.

Vetstoria Features

• Real-time online booking: Clients can see live availability and book directly into your schedule without calling the clinic.
  
• PMS integration: Seamlessly connects with systems like Cornerstone, AVImark, and ezyVet, syncing appointments and availability in real time.
  
• Custom booking rules: Lets you control who can book what, when, and with which vet ideal for managing different services, appointment lengths, and provider schedules.
  
• Website and social media embeds: Booking widgets can be added to your website, Google profile, or social channels, helping convert online traffic into confirmed appointments.

Vetstoria Pros

• Built specifically for veterinary clinics: Every feature is tailored to the scheduling needs of animal hospitals, from exam types to multi-vet practices.
  
• Strong integration capabilities: Syncs smoothly with leading PMS tools, which makes adoption easier and keeps workflows consistent.
  
• 24/7 client booking: Pet owners can book appointments anytime, without needing to call during business hours.
  
• Reduces call volume: With more clients booking online, front-desk staff spend less time on the phone and more time supporting in-clinic operations.

Vetstoria Cons

• Setup can be time-intensive: The initial configuration may require some technical involvement, especially to align booking rules with your PMS.
  
• Interface can feel dated: Some users note that the design isn’t as modern or intuitive as other platforms, especially on mobile.
  
• Limited communication tools: Vetstoria focuses heavily on scheduling but doesn’t include two-way texting or broader client engagement features.

Vetstoria Pricing

• Contact support

Vetstoria Integrations

• Wix
• Google Analytics 360
• Covetrus Avimark
• Covetrus Pulse
• Rhapsody and more!

Vetstoria Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

Vetstoria Rating

Vetstoria has a 4.8-star rating on Capterra.

Vetstoria Reviews

“Very Good I think it is very beneficial to the practice and very easy for clients to use”

“It has been frustrating getting to this point, as I have been working with vestoria over the last 4 – 5 months working out the bit that didnt work, and we implemented the final changes a few weeks ago, so to get it all reset again with the optimisation is a little frustrating but I get it.”

(Source: Capterra)

4. Weave

What is Weave?

Weave is a communication and client experience platform that combines phones, texting, scheduling, and payments into a single system. While it’s not built exclusively for veterinary practices, many clinics use it for its strong communication tools and ability to centralize client interactions. Weave is especially popular among businesses looking to modernize their front-desk operations.

That said, Weave can feel more like a phone-first platform than a full veterinary scheduling solution. Some clinics may also find the pricing high, especially if they don’t use all the bundled features.

Weave Features

• Two-way text messaging: Text clients directly from your business number for appointment reminders, follow-ups, and quick communication.
  
• Digital payment collection: Send secure payment links by text or email, allowing clients to pay invoices without needing to call or stop by.
  
• Appointment reminders & confirmations: Automates reminders for upcoming visits and lets clients confirm or reschedule by text.

Weave Pros

• All-in-one communication hub: Combines phones, texting, voicemail, and payments, reducing the number of tools your team needs to manage.
  
• Easy client messaging: Staff can send and receive texts without switching platforms, making it simple to confirm appointments or answer quick questions.
  
• Professional, polished interface: Clean design and intuitive dashboard help teams adopt it quickly, even without a steep learning curve.

Weave Cons

• Not built specifically for veterinary workflows: While it covers communication well, Weave lacks vet-specific scheduling features like appointment type controls or medical record syncing.
  
• Higher price point: Compared to other tools, Weave can be expensive, especially for smaller practices not using every feature it offers.
  
• Limited customization in reminders: Message templates and scheduling rules are more generic, which may limit how much you can tailor them to your clinic’s needs.

• Complex Setup: Initial setup and integration with existing systems can be time-consuming and may require dedicated support.

Weave Pricing

There are 3 Weave pricing plans:

• Ultimate
• Elite
• Pro

Weave Integrations

• Mindbody
• eClinicalWorks
• athenaOne
• ezyVet and more!

Weave Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• Chat

Weave Rating

Weave has a 4.3-star rating on Capterra.

Weave Reviews

“Weave has been east to work with, and when we aren’t sure how to accomplish something within the portal they have been eager to help.”

“It has it’s pros and cons. It sometimes is confusing to me, seeing how it sends messages to patients that we rescheduled so I can see how it would be confusing to our elderly patients thanking them for coming in when we rescheduled their appointment.”

(Source: Capterra)

5. DaySmart Vet

What is DaySmart Vet?

DaySmart Vet (formerly Vetter Software) is a cloud-based practice management and scheduling platform built specifically for veterinary clinics. It combines medical recordkeeping, client communication, appointment scheduling, and payment processing into one system, designed to support both front-desk teams and providers.

However, because it’s a full practice management solution, it may be more than what smaller clinics need if they’re only looking for standalone scheduling software.

DaySmart Vet Features

• Online appointment booking: Pet owners can schedule appointments directly from the website, with custom rules based on provider availability, appointment type, and location.
  
• Medical record management: Integrated patient records include treatment histories, prescriptions, lab results, and notes, all connected to the appointment schedule.
  
• Built-in payment processing: Accepts in-person or remote payments through the platform, simplifying billing and reducing the need for third-party tools.
  
• Client communication tools: Sends appointment confirmations, reminders, and follow-up messages via email or SMS to help reduce no-shows.

DaySmart Vet Pros

• All-in-one platform: Combines scheduling, medical records, billing, and communication in a single cloud-based system, ideal for streamlining clinic operations.
  
• Vet-specific design: Every feature is tailored for veterinary workflows, from SOAP templates to custom treatment plans.
  
• Cloud access: Being fully cloud-based allows staff and doctors to log in and manage schedules or records from any device.

DaySmart Vet Cons

• Learning curve: With so many features, onboarding can take time, especially for teams transitioning from simpler tools.
  
• Limited standalone use: It’s built as a complete system, so it may not integrate as easily if you already use a different PMS.
  
• Higher cost for small practices: Pricing is geared toward full-practice management, which could be more than what solo or small clinics need.

DaySmart Vet Pricing

DaySmart Vet offers flexible pricing options to accommodate practices of varying sizes:

• 1–5 Users: $116 per month
• 6–10 Users: $293 per month
• 11–15 Users: $400 per month
• 16–20 Users: $493 per month
• 21–24 Users: $583 per month
• 25+ Users: Custom pricing available upon request

DaySmart Vet Integrations

• Vetstoria
• Stripe
• VitusVet
• Demandforce and more!

DaySmart Vet Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

DaySmart Vet Rating

DaySmart Vet has a 4.5-star rating on Capterra.

DaySmart Vet Reviews

“Easy to use, multiple ways to get to one place, mostly self explanatory. I can request a feature and I can usually get the feature added.”

“Sometimes it feels like they don’t have developers that know anything about veterinary medicine and how the business works.”

(Source: Capterra)

6. ezyVet

What is ezyVet?

ezyVet is a cloud-based veterinary practice management software that combines scheduling, patient records, billing, inventory, and reporting in one platform. Designed for both general practices and specialty clinics, it offers a highly customizable interface and powerful automation tools.

It’s best suited for medium to large veterinary teams that need an advanced, all-in-one solution. That said, the system can feel overwhelming at first due to its depth, and the learning curve may be steep for smaller practices with limited IT resources.

ezyVet Features

• Smart scheduling: Handles complex scheduling needs with support for multiple providers, appointment types, and time-blocking.
  
• Comprehensive medical records: Built-in templates for SOAP notes, diagnostic imaging, lab results, and treatment history, accessible from any device.
  
• Integrated billing and inventory: Automatically links procedures and products to invoices, helping clinics stay on top of revenue and stock.
  
• Reporting & dashboards: Detailed reports help track clinical, financial, and operational performance across locations or service lines.

ezyVet Pros

• Highly customizable: Offers flexible workflows that can be tailored to fit how your clinic runs, from appointment rules to clinical documentation.
  
• Cloud-based access: Staff can manage schedules, records, and billing from anywhere, with automatic updates and backups.
  
• Built for large and multi-specialty clinics: Strong support for specialty workflows, advanced diagnostics, and multi-location management.
  
• Powerful integration ecosystem: Works with a wide range of tools, lab systems, payment processors, imaging software, and more.

ezyVet Cons

• Steep learning curve: Due to its depth and customization options, it takes time for new users to get fully comfortable with the system.
  
• Not ideal for small clinics: Smaller teams may find it too robust or complex if they don’t need all the advanced functionality.
  
• Setup and training time: Onboarding can be time-consuming, especially for teams moving from simpler systems.
  
• Expensive: ezyVet offers a lot, but that also means a higher price point, which may be out of range for budget-conscious practices.

ezyVet Pricing

Pricing starts at $245 per month.

ezyVet Integrations

• Xero
• SmartFlow
• PayJunction
• Zoom Workplace and more!

ezyVet Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

ezyVet Rating

ezyVet has a 4.7-star rating on Capterra.

ezyVet Reviews

“Very good. Fairly intuitive, however quickly scanning through records can be a bit cumbersome.”

“My overall experience is good, but there is a lot of room for improvement.”

(Source: Capterra)

7. VitusVet

What is VitusVet?

VitusVet is a client communication and engagement platform designed to help veterinary practices improve appointment compliance, client retention, and overall workflow. Unlike full-scale practice management systems, VitusVet focuses on boosting operational efficiency through tools like reminders, digital forms, and two-way texting.

It’s a solid add-on for clinics looking to modernize communication without replacing their existing PMS. However, its feature set may feel limited for clinics in search of an all-in-one scheduling or records solution.

VitusVet Features

• Two-way text messaging: Communicate with clients directly via SMS to confirm appointments, send updates, or follow up after visits.
  
• Digital forms: Collect intake forms, consent documents, and other client data electronically before the appointment.
  
• Reminder automation: Sends scheduled appointment, medication, and wellness reminders to reduce no-shows and increase compliance.
  
• Missed call text-back: Automatically texts clients who call but don’t reach your team, helping you capture missed opportunities.

VitusVet Pros

• Quick to set up and use: Lightweight and user-friendly, making it easy for front-desk staff to learn and adopt quickly.
  
• Great for client engagement: Helps keep communication going between visits without overwhelming staff.
  
• Works alongside most PMS systems: Acts as a communication layer rather than replacing your existing setup.
  
• Improves compliance with reminders: Reduces missed appointments and keeps wellness care on track through timely messaging.

VitusVet Cons

• Not a full scheduling platform: It supports communication around appointments but doesn’t offer built-in online booking or calendar syncing.
  
• Limited customization options: Message templates and workflows are fairly fixed, which can restrict flexibility for larger or specialized clinics.
  
• No in-house payment processing: Unlike some competitors, it doesn’t include text-to-pay or built-in billing tools.
  
• Better as an add-on than a standalone tool: VitusVet shines when layered onto existing systems but won’t meet all your scheduling or practice management needs on its own.

VitusVet Pricing

• Contact support

VitusVet Integrations

• Covetrus Pulse
• DaySmart Vet
• Advantage
• Cornerstone

VitusVet Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

VitusVet Rating

VitusVet has a 4.7-star rating on Capterra.

VitusVet Reviews

“I have been really happy overall using VitusVet and the people are always really friendly and helpful.”

“The appointment requests. They never line up with actual appt slots and there is no customization that will allow for that.”

(Source: Capterra)

8. Digitail

What is Digitail?

Digitail is an all-in-one cloud-based veterinary practice management system that combines medical records, online scheduling, client communication, invoicing, and inventory management. Designed with both clinics and pet parents in mind, it focuses on improving operational efficiency while enhancing the client experience.

What makes Digitail appealing is its mobile-first approach and built-in pet parent app, but some clinics may find its reporting tools or customization options less robust compared to more mature platforms.

Digitail Features

• Online scheduling with smart filters: Clients can book appointments directly through your website or app, with logic to match appointment types with the right vet and time slots.
  
• All-in-one medical recordkeeping: Includes SOAP notes, treatment plans, prescriptions, and lab results, fully integrated with appointments and billing.
  
• Pet parent mobile app: It lets clients view medical history, get reminders, request appointments, and communicate with the clinic, all in one place.
  
• Built-in invoicing and payments: Generates invoices tied to services and inventory, with support for direct payments and digital receipts.

Digitail Pros

• Modern interface: Designed with a clean layout and mobile-first thinking, making it intuitive for both staff and clients.
  
• Strong client engagement tools: The pet parent app increases transparency and helps keep clients connected with your clinic between visits.
  
• Ideal for paperless clinics: Built for clinics that want to go fully digital with intake, forms, charting, and payments.

Digitail Cons

• Limited custom reports: While core reports are included, some users find the reporting functionality less flexible for deeper insights or multi-location tracking.
  
• May require process changes: Clinics switching from older or desktop-based systems may need to adjust workflows to fit Digitail’s structure.
  
• Smaller integration ecosystem: Compared to platforms like Emitrr, ezyVet or Weave, Digitail offers fewer third-party integrations.

Digitail Pricing

• Starts at $300 per month

Digitail Integrations

• Okta
• Stripe
• VetPay

Digitail Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

Digitail Rating

Digitail has a 4.7-star rating on Capterra.

Digitail Reviews

“Overall very good. I think Digitail has a lot of potential and I look forward to continuing to work with them.”

“Very unhappy with the software program and the lack of proper and timely support.”

(Source: Capterra)

9. AVImark

What is AVImark?

AVImark is one of the most established veterinary practice management systems in the industry, widely used by small to mid-sized clinics across the U.S. It offers core features like scheduling, billing, medical recordkeeping, inventory, and client communication, all from a single desktop-based system.

While AVImark is known for its reliability, it lacks some of the modern cloud-based flexibility and mobile access that newer platforms provide. It’s best suited for clinics that prefer on-premise systems and don’t need remote access or app-based tools.

AVImark Features

• Integrated appointment scheduling: Manage appointments by provider, room, and service type from a centralized desktop calendar.
  
• Comprehensive medical records: Includes treatment histories, SOAP notes, lab results, and image storage, all linked to patient files.
  
• Billing and inventory management: Automatically links services and products to invoices, and helps track inventory with real-time usage updates.
  
• Client communication tools: Sends automated reminders and confirmations via email, and integrates with third-party texting platforms.

AVImark Pros

• Proven track record: Trusted by thousands of veterinary clinics for decades, backed by the support of Covetrus.
  
• Feature-rich desktop system: Offers deep functionality without needing a constant internet connection.
  
• Highly scalable: Works well for both solo practices and larger multi-provider clinics with high patient volumes.
  
• Robust training and support network: Extensive documentation, training materials, and experienced customer support staff.

AVImark Cons

• Not cloud-based: Being a locally installed desktop solution, it doesn’t support remote access or real-time cloud syncing.
  
• Outdated interface: The user interface can feel dated compared to modern platforms with cleaner, mobile-friendly designs.
  
• Requires IT infrastructure: Since it’s not cloud-based, you’ll need in-house or contracted IT support for backups, updates, and system maintenance.
  
• Limited native communication features: While functional, texting and advanced messaging tools usually require third-party add-ons.

AVImark Pricing

• Contact support

AVImark Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• Chat

AVImark Rating

AVImark has a 4.1-star rating on Capterra.

AVImark Reviews

“Overall it’s excellent. There are sometimes bugs with it (like suddenly not finding any pet named Bella, so you have to rebuild indexes) but for the most part, it works great. It is usually speedy, and it can do some really neat, helpful things.”

“Constant need for support to manager administrator stuff”

(Source: Capterra)

10. Shepherd

What is Shepherd?

Shepherd is a cloud-based veterinary practice management software designed to simplify workflows and eliminate unnecessary administrative tasks. It focuses on reducing errors, improving team collaboration, and making documentation faster through automation and intuitive design.

Shepherd is ideal for clinics that want a clean, modern system without the complexity of legacy platforms. However, its relatively smaller integration network and limited custom reporting options may be a drawback for larger or more data-driven practices.

Shepherd Features

• Built-in appointment scheduling: Schedule by provider, service, or room, with easy drag-and-drop functionality and real-time updates.
  
• Integrated invoicing: Charges are linked directly to services performed, which auto-generate invoices and reduce missed billables.
  
• Cloud access and device flexibility: Being fully cloud-based, Shepherd can be used on desktop, tablet, or mobile, no installation required.

Shepherd Pros

• Clean, intuitive interface: Designed with simplicity in mind, making it easy for new staff to get up to speed quickly.
  
• Fast, automated documentation: Automatically generates medical records from treatments performed, reducing time spent on notes.
  
• Cloud-based and mobile-friendly: Teams can access the platform from anywhere, making it flexible for remote access or multi-room setups.

Shepherd Cons

• Fewer third-party integrations: Compared to larger systems, Shepherd offers fewer direct integrations with outside labs, marketing tools, or payment gateways.
  
• Limited custom reporting: While basic reports are available, the system lacks advanced analytics or fully customizable reporting tools.
  
• No native client app: Unlike tools like PetDesk or Digitail, Shepherd doesn’t offer a dedicated mobile app for pet owners.

Shepherd Pricing

• Contact support

Shepherd Customer Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• Chat

Shepherd Rating

Shepherd has a 5-star rating on Capterra.

Shepherd Reviews

“I love how ‘connected’ everything is. Everything is hyperlinked so you can easily go between each feature. I love all of the capabilities Shepherd has in terms of integrations, tracking of employee usage, the task options, etc.”

“It doesn’t yet sync with laboratory or online pharmacies. I believe in time it will. Also I am still in the input phase where I have to enter charges for products etc”

(Source: Capterra)

What Makes Emitrr Stand Out for Veterinary Online Scheduling?

When you’re choosing scheduling software for your clinic, it’s easy to get overwhelmed by flashy features or tools that sound impressive, but don’t actually make your job easier. Emitrr stands out because it focuses on solving real-world problems for veterinary teams: high phone volumes, no-shows, miscommunication, and administrative overload.

Here’s why many clinics are switching to Emitrr, and staying with it:

AI-powered features

Emitrr uses built-in intelligence to automate things your staff would otherwise have to do manually. For example, it can:

• Send follow-up messages after missed calls
• Run automatic reminder campaigns for upcoming appointments
• Trigger recalls based on vaccination or check-up history

This reduces the time your front-desk team spends on repetitive tasks, without adding complexity. It also offers AI-driven features like an AI receptionist and an AI-assisted agent, Sarah , that can take the hassle out of business texting. 

Watch this video to learn more about it in detail:

Easy schedule management

Emitrr gives you complete control over how your schedule runs. You can:

• Customize appointment types (e.g., wellness exam vs. dental cleaning)
• Assign specific services to certain staff or time slots
• Block off time for emergencies or surgeries

The drag-and-drop interface makes it easy to adjust without needing technical support. You can even create sms templates for your vet practice and easily automate the process.

Seamless integration

Emitrr fits into your existing workflow without forcing you to change everything. It’s built to:

• Sync with your calendar (Google, Outlook)
• Work alongside your existing software stack
• Avoid duplicate entry and reduce switching between systems

That means no double data entry, no juggling between platforms, and fewer opportunities for mistakes.

User-friendly interface

The platform is easy to navigate, even for staff who aren’t tech-savvy. Everything from booking to messaging is straightforward, so your team can start using it confidently without weeks of training.

Affordable pricing

Many platforms charge extra for basic features or tie you into long-term contracts. Emitrr keeps things simple:

• Flat pricing with no hidden fees
• All essential features included
• Scales well for small or growing teams

This makes it ideal for practices that want enterprise-level tools, without paying enterprise prices.

HIPAA compliance

Emitrr is designed with client privacy in mind. It encrypts data, supports consent-based messaging, and follows best practices for protecting personal and medical information. This keeps you compliant and builds trust with your clients.

Dedicated support

Good support can make or break your experience with a new system. Emitrr offers responsive, knowledgeable help from real people, not just automated replies. Whether you need onboarding assistance or quick help with an issue, you’ll get it.

Zero learning curve

Emitrr is built so that anyone on your team can use it from day one. Whether it’s your receptionist, tech, or practice manager, the system is intuitive enough that no one gets left behind. That means less downtime, faster adoption, and a smoother transition.

FAQs

Conclusion

Choosing the right vet office scheduling software can make a real difference in how smoothly your veterinary clinic runs. It’s not just about booking appointments, it’s about reducing no-shows, freeing up staff time, improving communication, and creating a better experience for the clients and pets you care for.

Each of the tools we’ve covered brings something different to the table. Some focus on communication, others on medical records, and a few aim to do it all. The best choice depends on your clinic’s size, workflow, and what you need the most, whether that’s stronger automation, simpler scheduling, or better client engagement.

If you’re looking for a solution that checks all the boxes, without the complexity or the learning curve, Emitrr is worth serious consideration. It’s built to solve the everyday challenges vet clinics face, and it does so with clarity, flexibility, and real support behind it. Book a demo with Emitrr today to see how it can help improve client communication and streamline day-to-day operations, without the steep learning curve.