BestNotes X Emitrr Integration

BestNotes manages your behavioral health records. Emitrr handles every patient touchpoint around them. Connect the two, and your staff stops chasing confirmations, your patients stay engaged, and your schedule stays full.

Planning to integrate Emitrr with BestNotes? Review a quick checklist to understand what's required before integration.

Why Connect BestNotes with Emitrr?

save time

Stop Wasting Staff Time 

Emitrr automates reminders, confirmations, and intake tasks your front desk repeats dozens of times a day. Save up to 2 hours of admin work daily.

two-way texting

Text Patients, Both Ways 

Send HIPAA-compliant texts from your existing number. Patients reply directly. No more phone tag for scheduling changes or session confirmations.

no-shows

Cut No-Shows Significantly 

Automated reminders go out days and hours before each appointment. Practices using Emitrr reduce no-shows by up to 90%.

review requests

Build Your Reputation 

Post-visit review requests go out automatically after each session. Practices have grown their online reviews by up to 800% with zero extra effort.

Features You Get With the BestNotes + Emitrr Integration

Automated Appointment Reminders and Confirmations

  • Send reminders 72, 24, and 2 hours before every therapy session automatically.
  • Patients confirm, cancel, or reschedule via text, no phone call needed.
  • Confirmation status syncs back into BestNotes in real time.
  • Customise reminder cadence per provider, location, or appointment type.

Automated No-Show Recovery and Patient Recall

  • Trigger a follow-up text within minutes of a missed appointment.
  • Re-engage lapsed patients with automated reactivation campaigns.
  • Offer same-day or next-available slots directly inside the text thread.
  • Track recovery rates and measure the revenue impact of recalled visits.
mass texting
create online forms

Digital Intake and Consent Forms via SMS

  • Send intake questionnaires and consent forms to new patients before their first visit.
  • Patients complete forms on their phone, no app, no paper, no printing.
  • Completed form data syncs back into BestNotes automatically.
  • Reduce time spent on day-of paperwork by sending forms days in advance.

AI-Powered After-Hours Call Handling

  • An AI virtual agent answers calls outside office hours, no voicemail drop.
  • Handles scheduling questions, FAQs, and appointment requests automatically.
  • Missed calls trigger an instant SMS so no patient inquiry goes unanswered.
  • All call interactions are logged and routed to the right staff member.

Key Use Cases

Front Desk / Admin

Automate daily reminder calls
Send group messages to waitlisted patients
Route after-hours inquiries to AI agent

Clinical Staff

Receive completed intake before sessions
Review pre-visit questionnaire responses
Get notified of confirmed appointments
Flag high-risk patients for follow-up

Practice Owners

Track no-show rate by provider
Monitor review growth over time
Measure staff hours saved per week

Frequently Asked Questions

How do I connect Emitrr with BestNotes?
Connection is set up by the Emitrr onboarding team. Most practices are live within a few days with no technical work required on your end.
Is this HIPAA-compliant?
What features are included?
Do I need new software or hardware?
Can I enable only certain features?

Ready to Connect Emitrr with BestNotes?

See how behavioral health practices cut no-shows and save hours of admin work every week, without changing how BestNotes works.

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