4.9 (400+
reviews)
Experity X Emitrr Integration
Experity manages your urgent care operations. Emitrr handles every patient touchpoint around the visit. Answer every missed call instantly, collect post-visit reviews automatically, and keep patients engaged after they walk out the door.
Planning to integrate Emitrr with Experity? Review a quick checklist to understand what's required before integration.
Why Connect Experity with Emitrr?
Answer Every Patient, Even When Lines Are Busy
Missed calls trigger an instant text so no patient inquiry goes unanswered during a rush. Your front desk stays focused on the patients in front of them.
Two-Way Texting for Real-Time Updates
Text patients wait time updates, discharge instructions, or follow-up information. They reply directly, no hold times.
Turn Walk-In Visits Into 5-Star Reviews
Automated post-visit review requests go out the same day. Urgent care practices using Emitrr have grown reviews by up to 800%.
Bring Patients Back for Follow-Up Visits
Automated recall messages re-engage patients who need follow-up care or have not visited in months. Reduce no-shows by up to 90% on scheduled follow-up visits.
Features You Get With the Experity + Emitrr Integration
Missed Call-to-Text for High-Volume Urgent Care Lines
Every missed call triggers an instant automated text to the patient.
Patients get an immediate response even during your busiest hours.
Replies route to the shared inbox for staff to follow up when available.
Track missed call volume and response rates from the Emitrr dashboard.
Automated Post-Visit Review Requests
Send a review request text to every patient the same day as their visit.
Direct satisfied patients to Google or your top urgent care review platform.
Route negative feedback internally before it becomes a public review.
Build a steady stream of new reviews without any manual outreach from staff.
Real-Time Two-Way Patient Texting
Text patients wait time estimates, test results notifications, and discharge instructions.
Patients reply with questions, staff respond from a centralized HIPAA-compliant inbox.
All communication is logged and tied to the patient record in Experity.
Keep every patient informed without pulling front desk staff off the floor.
Follow-Up Visit Reminders and Recall Campaigns
Send automated reminders for patients scheduled for follow-up visits.
Re-engage patients who received urgent care but have not returned for recommended follow-up.
Include direct scheduling links in recall messages for instant rebooking.
Target patients by visit type, diagnosis category, or days since last visit.
Key Use Cases
Front Desk
Clinical Staff
Practice Managers
Frequently Asked Questions
Ready to Connect Emitrr with Experity?
Help your urgent care practice answer every patient, collect more reviews, and bring walk-in patients back for the follow-up visits they need.