ModMed X Emitrr Integration

ModMed manages your clinical workflows. Emitrr automates everything in between, reminders, recalls, after-hours calls, and review requests. Specialty practices connect the two to cut no-shows, save staff hours, and keep every patient touchpoint covered without lifting a finger.

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Planning to integrate Emitrr with ModMed? Review a quick checklist to understand what’s required before integration.

Why Connect ModMed with Emitrr?

high call volume

Cut the Manual Calling

Your front desk shouldn't spend hours confirming appointments. Emitrr automates reminders across your ModMed schedule so staff can focus on patients in the room.

two-way texting

Two-Way, HIPAA-Compliant Texting

Send and receive patient messages from your existing clinic number. Every conversation stays HIPAA-compliant and logged, no personal phones, no separate apps.

no-shows

Fewer No-Shows, Fuller Schedules

Automated confirmations write back into ModMed in real time. Cancellations open slots instantly. Practices reduce no-shows by up to 90%.

review requests

More Reviews, More New Patients

Emitrr sends review requests automatically after each visit. Specialty practices have boosted their online reviews by up to 800%, without any extra work from staff.

Features You Get With the ModMed + Emitrr Integration

Automated Appointment Reminders

  • Send pre-visit prep instructions automatically based on appointment type, dilation, fasting, post-op protocols, and more.
  • Confirmation responses sync directly back into ModMed EMA, no manual status updates needed.
  • Customize reminder timing and message content by specialty, provider, or visit type.
  • Reduce the daily call-out list to near zero without removing the personal touch.

Automated No-Show Recovery and Recall

  • Detect unfilled slots the moment a patient cancels and trigger an instant waitlist fill message.
  • Send recall messages to patients due for annual exams, follow-up consultations, or surveillance visits.
  • Set recall cadences by condition or visit type, dermatology annual checks, ortho follow-ups, GI surveillance, and more.
  • Re-engage patients who missed an appointment with an automatic rescheduling prompt sent the same day.
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AI-Powered After-Hours Call Handling

  • AI agent answers calls outside clinic hours, handles FAQs, collects caller details, and routes urgent requests to on-call staff.
  • Missed calls during the day convert automatically to a text conversation so no inquiry goes cold.
  • Patients asking about prescription refills, post-op questions, or rescheduling get an immediate response β€” not a voicemail.
  • Staff arrive in the morning with resolved conversations, not a backlog of callbacks.

Post-Visit Review Request Automation

  • Trigger a review request via text within minutes of each appointment completing in ModMed.
  • Direct satisfied patients to Google or other review platforms in one tap.
  • Monitor incoming reviews across all clinic locations from a single Emitrr dashboard.
  • Build consistent review volume that strengthens local search rankings for each specialty.
Review-request

Key Use Cases Across Teams

Operations Team

Post-op instruction delivery
Recall for surveillance patients
Pre-visit instructions by visit type
Prescription refill request routing

Business Owners

No-show rate reporting by provider
Schedule fill rate visibility

Frequently Asked Questions

How do I connect Emitrr with ModMed?
Emitrr's onboarding team handles the setup. Once connected, Emitrr pulls your ModMed schedule and writes confirmations back automatically. Most practices are live within a few days.

Is this integration HIPAA-compliant?

What features are included in this integration?

Do I need new software or hardware?

Can I enable only certain features?

Ready to Integrate Emitrr with ModMed?

Give your specialty practice the automation it deserves. Reduce no-shows, recover missed calls, and grow your reviews, all without adding work for your team.

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