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PointClickCare X Emitrr Integration
PointClickCare manages your long-term care operations. Emitrr handles the communication around them. Keep families informed, digitize admission paperwork, and automate resident appointment reminders, without burdening your nursing staff.
Planning to integrate Emitrr with PointClickCare? Review a quick checklist to understand what's required before integration.
Why Connect PointClickCare with Emitrr?
Reduce the Communication Burden on Nursing Staff
Automated messages handle routine family updates, appointment reminders, and care conference notifications. Nursing staff stay focused on residents.
Safe, Compliant Messaging for Sensitive Settings
Every message is HIPAA-compliant and encrypted. Communicate with families and care coordinators without compliance risk.
Fill Care Appointments, Reduce Last-Minute Gaps
Automated therapy and specialist appointment reminders reduce last-minute scheduling failures across your facility.
Build Your Facility's Reputation
Automated post-discharge satisfaction prompts help your facility collect feedback and grow its online ratings with zero manual effort.
Features You Get With the PointClickCare + Emitrr Integration
Facility-Wide Mass Messaging for Family and Care Coordinators
Send updates to family members or care coordinators by wing, unit, or care type.
Communicate policy changes, visiting hour updates, or care alerts without individual outreach.
Deliver messages to hundreds of contacts with a single send.
Track delivery rates and read confirmations for accountability.
Digital Admission and Consent Forms
Send admission paperwork and care consent forms to families via SMS before arrival.
Recipients complete forms on any device, no printing, no faxing.
Completed form data syncs back into PointClickCare.
Reduce physical paperwork at admission and speed up the onboarding process.
Automated Therapy and Specialist Appointment Reminders
Send reminders for PT, OT, speech therapy, and specialist visits scheduled in PointClickCare.
Notify residents and their families in advance, reducing last-minute cancellations.
Confirmations sync back into the schedule automatically.
Set different reminder timing for therapy sessions vs. external specialist appointments.
HIPAA-Compliant Messaging for Sensitive Care Settings
All messages to families, care coordinators, and discharge contacts are fully encrypted.
No PHI is exposed in unsecured channels at any point in the workflow.
Full message audit trail supports compliance reviews and incident documentation.
Staff communicate using the practice’s number, not personal devices.
Key Use Cases
Front Desk
Clinical Staff
Practice Managers
Frequently Asked Questions
Ready to Connect Emitrr with PointClickCare?
Give your long-term care facility a communication layer that keeps families informed, reduces paperwork at admission, and takes routine follow-ups off your nursing team's plate.