Every Shopper Interaction Shapes the Sale

Manage customer conversations, order updates, and promotional outreach without disconnected tools or delayed responses. Give your retail teams the visibility and speed to deliver exceptional service.

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Increase Repeat Purchases Without Increasing Manual Customer Follow-Ups

Launch Promotional Campaigns That Bring Customers Back In-Store

  • SMS campaigns promote sales, launches, and seasonal events reaching shoppers instantly
  • CSV uploads segment customers by purchase history, preferences, or visit frequency
  • Automated campaigns target inactive shoppers with personalized promotional offers
  • Bulk messaging drives visibility for limited-time retail promotions without manual effort
  • Live dashboards track campaign engagement and customer response activity in real time

Answer Product and Availability Questions Without Delaying Staff

  • AI auto-replies instantly answer pricing, availability, and store-hour questions
  • Smart workflows route complex inquiries to the right store associate automatically
  • AI captures customer intent before transferring conversations to support staff
  • Missed-call-to-text reconnects shoppers the moment a store call goes unanswered
  • Structured summaries let staff pick up conversations without asking repeated questions

Coordinate Customer Communication Across Every Store Location

  • One shared inbox centralizes every customer conversation across all retail locations
  • Location-specific numbers route every shopper to the correct store instantly
  • Inter-location transfers move conversations seamlessly without losing customer context
  • Internal notes keep staff aligned on orders, pickups, and escalations effortlessly
  • Multi-store visibility ensures consistent customer support across every location

Trusted by 1000+ Retail Professionals

What Businesses Say About Emitrr

"I've tried 4 different platforms, Emitrr has worked the best for me The support staff has been very receptive and efficient discussing my requests and needs Very convenient, easy to navigate the platform, connected to my phone app and email for notifications."

Garry Z.

Manager, Retail

"It has been great to avoid calls to confirm appts. I know the patients also appreciate it. The multiple options of usage such as text, forms, surveys. Being able to assign messages to certain staff members as well as departments."

Nancy P.

Medical Office Manager, Furniture

"AWESOME. I would recommend to anyone looking for a messaging platform. Especially love having a text friendly retail number that is the SAME as the number we've always had. I LOVE Emitrr. The support you get is wonderful, the app is easy to use and they have been incredibly responsive. As a small business, we needed a messaging platform that wouldn't break the bank and this meets all our needs (and then some) without making us feel overwhelmed. We came from Podium (had a terrible experience with them) and feel so valued at Emitrr!"

Madison W.

Director of Marketing, Furniture

Impact by the Numbers

90+

hours of manual work saved

90%

reduction in no-shows

10×

growth in reviews

100%

call answer coverage

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Integrate Emitrr with your Favourite App

From EHRs to CRMs and communication apps, Emitrr integrates seamlessly. So your workflows just flow.

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