Criterions X Emitrr Integration

Criterions manages your community health records. Emitrr makes sure every patient can access care without a language barrier or a missed call standing in the way. Automate reminders, digitize intake, and respond to every patient, in the language they speak.

Planning to integrate Emitrr with Criterions? Review a quick checklist to understand what's required before integration.

Why Connect Criterions with Emitrr?

language

Reach Every Patient in Their Language 

Emitrr supports multilingual messaging, send reminders, forms, and follow-ups in English, Spanish, and more.

missed call

No Patient Call Goes Unanswered 

Every missed call triggers an instant text back to the patient. Your lean team stays focused on the clinic, not the call queue.

information collection

Paperless Intake for Every New Patient 

Digital intake forms go out via SMS before the visit. Patients complete them on their phones, no clipboard required.

no-shows

Reduce No-Shows Across Your Community 

Automated reminders reduce no-shows by up to 90%. Consistent attendance is essential for FQHC funding and patient outcomes.

Features You Get With the Criterions + Emitrr Integration

collaborate with your team

Multilingual Patient Messaging

  • Send appointment reminders, forms, and follow-ups in English and Spanish.
  • Patients receive communications in the language they trust.
  • Multilingual message templates are ready to deploy without manual translation.
  • Improve health equity and communication access for your entire patient population

Missed Call-to-Text for Community Health Centers

  • Every missed call triggers an automatic text to the patient in their preferred language.
  • Patients get an immediate response even during peak clinic hours or understaffed periods.
  • Replies route to the shared inbox for the next available staff member.
  • Capture every patient inquiry without increasing call center headcount.
reduce no shows easily.
create online forms

Digital Intake and Registration Forms

  • Send new patient intake, registration, and consent forms via SMS in the patient's language.
  • Patients complete forms from any device before arriving at the clinic.
  • Completed form data syncs into Criterions for care team review.
  • Reduce in-clinic paperwork and speed up check-in for every new patient.

Appointment Reminders for Community Health Visits

  • Automate reminders for every primary care, dental, behavioral health, and preventive visit.
  • Patients confirm attendance via text, reducing community no-show rates.
  • Set reminder timing appropriate for the travel and logistical needs of your patient population.
  • Unconfirmed appointments trigger a second reminder without staff involvement.

Key Use Cases

Front Desk

Auto-send bilingual reminders
Capture missed calls as immediate bilingual texts
Manage all patient replies in one inbox
Send intake forms before every new patient

Clinical Staff

Review completed intake forms before each visit
Flag patients with outstanding forms
Identify patients overdue for preventive care
Receive attendance lists before sessions

Practice Managers

Track no-show rates by type and language
Monitor multilingual campaign delivery rates
Measure intake form completion rates
Pull attendance reports for compliance reviews

Frequently Asked Questions

How do I connect Emitrr with Criterions? 
Emitrr's onboarding team handles setup. Most practices are live within a few days with no technical work required on your end.
Is this HIPAA-compliant? 
What features are included? 
Do I need new software or hardware? 
Can I enable only certain features?

Ready to Connect Emitrr with Criterions?

Serve every patient in your community with accessible, multilingual communication that keeps your clinic fully booked and your staff focused on care.

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