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Epic Systems X Emitrr Integration
Epic manages clinical documentation and workflows across your entire health system. Emitrr connects to Epic's scheduling data to automate patient communication at scale, reminders, AI call handling, broadcast messaging, and review requests, across every specialty and every site.
Planning to integrate Emitrr with Epic Systems? Review a quick checklist to understand what's required before integration.
Why Connect Epic with Emitrr?
Reach Patients Who Don't Use MyChart
Emitrr sends reminders and messages by text, no portal login required. Practices reach a broader patient population and get higher confirmation rates without changing any clinical workflow.
Handle High Call Volumes Without More Staff
Emitrr’s AI agent answers calls, handles FAQs, and converts missed calls to text, at any volume, around the clock. Large practices stop losing patients to voicemail.
Communicate With Your Entire Patient Panel in Minutes
Broadcast urgent clinical updates, schedule changes, or care alerts to specific patient groups directly from Epic scheduling data, in seconds, not hours.
Build Consistent Reputation Across Every Location
Post-visit review requests go out automatically after every appointment, for every provider, every specialty, every site. Health systems have grown their review volume by up to 800% using automated outreach.
Features You Get With the Epic + Emitrr Integration
Text-First Automated Reminders and Confirmations
Send appointment reminders via text to the full Epic patient population, including those who don’t use MyChart.
Confirmation responses sync back into Epic automatically, appointment status updates in real time.
Customise reminder content by specialty, department, or visit type, across all Epic ambulatory sites.
Increase overall confirmation rates without requiring patients to access a portal or download an app.
AI-Powered Call Handling at Health System Scale
AI agent handles overflow, after-hours, and high-volume inbound calls across all locations.
Callers asking about scheduling, directions, pre-visit prep, or referrals get an instant AI response.
Missed calls convert automatically to text conversations, capturing every patient interaction.
Call data feeds into Emitrr reporting so health system leaders can track volume, resolution rates, and peak demand.
Schedule-Based Mass Messaging to Patient Populations
Pull specific patient cohorts from Epic scheduling data and broadcast messages in seconds.
Send urgent care alerts, schedule disruptions, public health notices, or care protocol updates immediately.
Segment by department, appointment type, provider, or date range, reaching exactly the right patients.
All broadcast messages are HIPAA-compliant and sent from the practice’s existing numbers.
Multi-Site Post-Visit Review Request Automation
Trigger review requests automatically after every appointment closes across all Epic-connected sites.
Direct patients to the right Google Business profile for their specific location or specialist.
Track review volume, ratings, and response rates for every site from one Emitrr dashboard.
Build and protect the reputation of each location independently, at enterprise scale.
Key Use Cases
Front Desk
Clinical Providers
Practice Leaders
Frequently Asked Questions
Ready to Connect Emitrr with Epic?
Epic manages the care. Emitrr manages the conversation. Connect the two and ensure every patient, across every specialty and every site, hears from you at exactly the right moment.