Great Guest Experiences Start Before Check-In

Turn every inquiry, booking, and guest interaction into a seamless hospitality experience. Centralize reservations, concierge requests, guest communication, and front desk coordination to deliver faster, more personalized service.

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Simplify Reservations, Guest Communication, and Daily Operations

Turn Guest Inquiries into Confirmed Reservations Faster

  • Guests receive instant SMS booking links to reserve rooms without waiting on hold
  • Availability syncs with your reservation system to prevent overbooking automatically
  • Booking flows capture stay dates, room type, and guest preferences upfront
  • Modifications and cancellations are handled through automated messaging
  • Pre-arrival reminders and confirmations reduce no-shows and last-minute confusion

Drive Repeat Bookings with Targeted Guest Outreach

  • Upload guest databases via CSV and segment by stay history, preferences, or visit frequency
  • Targeted campaigns promote seasonal offers, events, and special packages automatically
  • Post-stay follow-ups trigger automatically to encourage repeat bookings and feedback
  • Campaigns activate based on guest behavior — recent stay, inactivity, or loyalty tier
  • Live monitoring tracks engagement, responses, and booking conversions in real time

Keep Front Desk, Reservations, and Guest Communication in Sync

  • VoIP routes every incoming reservation and guest call to the right staff member instantly
  • SMS handles check-in instructions, service updates, and quick guest requests effortlessly
  • Every channel like calls, SMS, and messaging are managed from one unified platform
  • Internal coordination tools let staff manage guest needs without losing conversation context
  • Consistent communication across front desk, reservations, and management at all times

Trusted by 1000+ Hospitality Professionals

What Businesses Say About Emitrr

"They have been wonderful in helping with our issues and making sure we understand how to use the program! Any time there are issues we can easily reach out and get an answer or have them look into the issue. I like all our calls and texts and voicemails are easily accessible and easy to find"

Sarah S.

Hospitality

"We have success with SMS marketing and the review feature that allows us to manage all our reviews from different platforms in one place. Emitrr helps us to not only create ama campaigns but continue following our leads from start to finish!"

Nicole E

Hospitality

"have used it for over 2 years and love it I like that I can use it on the phone as well as my computer. I can call guests and owners from my cell using my work phone number."

Bronwynn J.

Hospitality

Impact by the Numbers

90+

hours of manual work saved

90%

reduction in no-shows

10×

growth in reviews

100%

call answer coverage

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Integrate Emitrr with your Favourite App

From EHRs to CRMs and communication apps, Emitrr integrates seamlessly. So your workflows just flow.

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