Author Archives: Shefali Jain

In 2022, almost every business needs a chat solution on its website, It’s almost like your website visitors expect it. What if they have a query regarding your services? Or about the pricing? Resolving a customer query as soon as … Read More

Introduction Text messaging is fast becoming the preferred communication channel for businesses across various domains as it is informative, non-intrusive, generates more responses and has the capacity to impact every business’s top line.  Did you know? if your business communication lands … Read More

Introduction Email and SMS are common marketing channels to engage current customers and acquire new ones. But should you use email, SMS, or both to market your business? That’s a curveball question for many marketers and solopreneurs. To select between … Read More

MMS Vs SMS Texting predates the internet, and hence makes itself the oldest form of instant messaging. Even today, after the leaps in communication technology, texting has retained itself as one of the most preferred methods of communication.  Almost 80% … Read More

Introduction to ZipWhip Alternatives Are you a ZipWhip customer who has still not found the right alternative to ZipWhip ever since it shut down? We got you! In this guide, we have compared many ZipWhip alternatives, such as Emitrr, on … Read More

Introduction  Strong customer support relies on offering multiple ways for customers to connect, including calls, texts, emails, and live chat. Among these, calling remains the most direct and reliable channel for real-time conversations. Earlier, businesses depended on landline phones, which … Read More

ClickSend vs. TextMagic – The Best Choice? Business Communication, through SMS, MMS, and Email is essential to reach existing and new customers and build a relationship with them. This is crucial for growth, and if done right, the rewards are … Read More

EZ Texting vs SimpleTexting: Which Platform Should You Pick? The world of SMS Marketing is a huge one and is growing at an exponential rate; with more and more people becoming increasingly dependent on their mobile phones. Fun fact: According to … Read More

Introduction You probably already know how crucial text messaging is to customer communication. This channel is a sure-shot way to ensure all relevant business communication reaches your customers. Businesses usually facilitate this through a business texting platform. 2 of the … Read More

Textedly vs. SlickText – The right choice One of the most effective ways to reach your customers and grow your business is through text message marketing.  With an open rate of over 98% and a click-through rate of 45%, text message marketing … Read More