Latest Articles & Insights

Introduction Wondering how to set up automated reminder and recall workflows in Athenahealth? We got you.  Recalls and reminders are time-consuming but extremely important tasks to perform when running a healthcare practice. But what if there was a way to … Read More

Introduction Patient communication in healthcare is shifting rapidly toward text, be it for sending appointment reminders, schedule updates, follow-ups, prescription alerts, etc. And for practices using Athenahealth, SMS is one of the most effective ways to reach patients at scale. … Read More

Introduction In healthcare, patient messages do not follow schedules. Some are urgent, others are routine, but every patient expects to know their message has been received. When responses are delayed, uncertainty builds quickly for patients and pressure increases for staff. … Read More

Introduction In healthcare practices today, the burden of communication is growing as patients expect quick replies and instant answers. Despite the evolution of digital channels, phone calls remain the primary channel for patient interaction. While Athenahealth offers a great solution … Read More

Introduction Faxing has come a long way from noisy machines and dedicated phone lines. Beginning as an analog method of transferring documents, faxing has become a secure cloud-based network able to process millions of pages per day. Organizations today demand more … Read More

Introduction Patient messages never seem to slow down. Front desks, billing teams, and clinical staff open their inboxes each morning to dozens of new requests. By midday, that number often reaches the hundreds. Appointment changes, billing questions, and refill requests … Read More

Introduction On the surface, requesting a prescription refill through Athenahealth looks straightforward. A patient submits a request, the provider reviews it, and the prescription gets sent to the pharmacy. Done. But if you’ve ever worked the front desk at a … Read More

Introduction  Faxing is still part of everyday business for many teams, but that doesn’t mean it should feel slow or frustrating. A lot of businesses start out with Faxage and then slowly realize it’s no longer meeting their needs. Between … Read More

Introduction  Primary care clinics today are managing higher patient volumes, tighter schedules, and increasing expectations for quick, convenient communication. When existing tools no longer keep up, many practices begin exploring better AI chatbot for primary care clinics alternatives that can … Read More

Introduction to Hucu.AI Pricing Curious to find out Hucu.AI pricing and how it stacks up for your healthcare practice? Whether you’re exploring secure messaging tools or evaluating options to automate and streamline communication, understanding what you’ll pay and what you’ll … Read More

Introduction Doctors these days are under enormous pressure. Rising patient volumes, staff shortages, administrative overload, constant phone calls, appointment chaos, and increasing expectations for fast responses have made it difficult for physicians to focus on what truly matters: patient care.  From … Read More

Introduction to Adit Pricing If you are on this page and reading this blog, then you are probably looking for a practice management platform, and Adit is one of the platforms you are considering. Adit is an all-in-one solution specifically … Read More