Latest Articles & Insights

Introduction In the world of instant messaging and AI-driven conversation, you might be asking yourself if faxing is still a thing. If you are a small business (especially in healthcare, law, or finance), the answer is a hard yes. For secure, legally … Read More

Introduction Healthcare depends on timely decisions, clear information and smooth coordination across teams. At the center of this sits the EHR which shapes how care moves from one step to the next. athenahealth powers a large part of daily operations … Read More

Introduction Digital wellness has experienced remarkable growth as more clients turn to technology for personalized guidance, instant support, and holistic care solutions. Today, wellness professionals, including therapists, fitness trainers, nutritionists, and holistic care providers, face growing expectations to respond quickly, … Read More

Introduction When it comes to healthcare practices, sharing medical records is a routine responsibility, but it is also one of the most compliance-sensitive tasks, as almost every record contains Protected Health Information, and even a small mistake can lead to … Read More

Introduction to Athena Patient Billing Patient billing is critical to a practice’s cash flow, and Athena patient billing is built to manage claims, payments, and patient balances in one connected system. Still, even small gaps can lead to delayed revenue … Read More

Introduction Clinical documentation and navigation consume a large part of a provider’s time. Moving between screens, typing notes, and searching for patient details can slow down workflows and reduce face-to-face time with patients.  An Athenahealth survey shows that 92% of … Read More

Introduction Reputation drives patient decisions, and patients rely on the experience of others when they choose a healthcare practice or provider. Seeing what other patients have said about the practice makes them feel confident in making a decision. Here’s when … Read More

Introduction The current state of psychiatry is paradoxical: the need for mental health services has never been greater, while psychiatrists and their staff are becoming overwhelmed by non-clinical, administrative burden, scheduling, billing, complex note writing, and constant follow-up. This administrative … Read More

Introduction Nurses today operate under immense pressure as rising patient volumes, complex care protocols, staffing shortages, and constant communication demands continue to expand their daily responsibilities. Beyond hands-on patient care, nurses spend a significant amount of time managing appointments, answering … Read More

Introduction The demand for mental health support has grown rapidly, putting enormous pressure on therapists and practice owners. With increasing caseloads, rising patient expectations, and the need for quicker responses, traditional workflows often fall short. This has pushed mental health … Read More

Introduction Managing your health records online is more important than ever. The Athena Patient portal makes it easy and safe to share documents with your doctor or clinic. Knowing how to upload things like insurance cards, lab results, or referral … Read More

Introduction Access to health information has become increasingly vital, and the Athena Patient Portal enables patients to view messages, schedule appointments, access lab results, and review their medical records in one place. For many patients, the first challenge is understanding … Read More