Latest Articles & Insights

Introduction Behavioral health and wellness practices run on two separate systems that rarely talk to each other. Practice Better manages clinical workflows — intake, sessions, care plans — while Salesforce handles the business side: leads, referrals, follow-ups, and client relationships. … Read More

Introduction Salesforce Athenahealth integration gives medical practices something most standalone tools can’t: a connected view of every patient, from first referral to follow-up, without toggling between systems. As clinical workflows grow more complex and patient expectations for timely communication rise, … Read More

Introduction In the complex world of enterprise dental organizations, managing patient care and business operations across multiple locations presents a significant challenge. A staggering 70% of healthcare organizations struggle with data silos, hindering effective patient outreach and operational efficiency. This … Read More

Introduction A staggering 90% of dental practices report facing challenges with patient data silos and communication breakdowns between their practice management systems (PMS) and customer relationship management (CRM) platforms. This disconnect directly impacts patient engagement, operational efficiency, and ultimately, revenue. … Read More

Introduction A staggering 85% of dental practices struggle with fragmented patient data, leading to operational inefficiencies and missed revenue opportunities. For Dental Support Organizations (DSOs) managing multiple locations, this challenge is amplified, creating a complex web of disconnected systems that … Read More

Introduction A staggering 85% of healthcare providers recognize the critical need for seamless data flow between their Electronic Health Records (EHRs) and Customer Relationship Management (CRM) systems to improve operational efficiency and patient care. In the competitive landscape of modern … Read More

Introduction Did you know that inefficient data management in dental practices can lead to an estimated loss of over $10,000 per provider annually due to missed appointments and unrecovered leads? This staggering figure highlights the critical need for seamless communication … Read More

Introduction A staggering 75% of healthcare providers report that inefficient administrative processes directly hinder patient care. In behavioral health and wellness, that inefficiency has a specific shape: client data lives in one platform, marketing and follow-up lives in another, and … Read More

Introduction In the complex landscape of modern healthcare, the seamless flow of patient information between different software systems is no longer a luxury but a necessity. For independent medical practices and multi-specialty clinics, managing patient outreach, engagement, and clinical data … Read More

Introduction Did you know that in 2026, an estimated 75% of dental practices utilize some form of practice management software, with a significant portion also employing CRM systems to manage patient relationships and referrals? This dual system approach, while offering … Read More

Introduction If you’re looking for an Athelas integration that improves patient communication, you’re probably trying to solve a common problem. While Athelas helps practices manage clinical documentation, billing, AI charting, and revenue cycle operations, it doesn’t handle every patient conversation … Read More

Introduction Many behavioral health and wellness practices run Practice Better for client management and Mailchimp for email outreach, and still find themselves manually bridging the two. The Practice Better Mailchimp integration is meant to solve that, but without the right … Read More