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Introduction  You have created a product or service, launched it in the market, and onboarded customers who have used it. What next? As a business, at every stage of your journey, it’s extremely important to listen to your customers otherwise … Read More

Introduction to Fake Google Reviews  Fake google reviews are those reviews which are usually left by people who have not really engaged with your business these could be competitors with malicious intent OR an honest mistake by someone due to … Read More

What are Google Reviews? If you want to visit a restaurant or are looking to avail a service what do you usually do? You go online and do a local search or search on Google Maps, right?  What Google shows … Read More

Introduction Did you know 80% of new customer interactions with businesses begin online, so your online presence and what customers say about you matter a lot.  While you cannot control the things customers say about your business directly, you can, … Read More

Introduction to Patient Retention Patient retention is an important facet of the healthcare industry as it helps improve patient outcomes and patient satisfaction, while also bringing a spike in the revenue of the healthcare practices.  Patient retention encompasses engaging with … Read More

Introduction A particularly good aftereffect of the pandemic is that people have now become more health-conscious than ever. They are proactively taking steps to ensure that they remain in good health, and are also actively involved in their treatment processes … Read More

Introduction The pandemic has revolutionized how healthcare organizations think and work. For a health care provider in 2022, just offering the treatment is not enough. The industry has been disrupted and fragmented with new players, technologies, and processes. In 2021, more … Read More

Introduction Text messaging has become one of the most convenient and preferred forms of communication by individuals and businesses alike. Making a robust impact in all industries, text messaging has also proven to improve operational efficiency in the healthcare sector.  … Read More

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce Missed appointments are more than a minor inconvenience; they … Read More

What is Patient Recall? Patient recall is the process of encouraging patients to return to the clinic for a routine check-up. Patient recalls are timed and regular appointments. These regular hygiene check-ups are essential for providing ongoing care to patients these … Read More

Introduction Being greeted with a pen and paper and a clipboard is probably one of the most frustrating parts of visiting a healthcare practice. Even when all other industries seem to have taken a shift by embracing technology, the healthcare … Read More

Introduction “SMS is not just a tool; it’s a lifeline for businesses to connect with their customers, providing immediate feedback and fostering loyalty.” – Marc Benioff, Co-Founder and CEO of Salesforce” Missed appointments are more than a minor inconvenience; they … Read More