Manage evaluations, caregiver communication, recurring therapy visits, patient reminders, and follow-up coordination from one centralized communication platform built for busy therapy practices.
OT patients often attend multiple sessions per week. Manually confirming each visit is unsustainable and missed calls mean missed appointments, especially for pediatric patients.
For pediatric OT, messages go to parents managing packed schedules. A reminder buried in a crowded inbox means a no-show and a child who misses critical developmental intervention.
Progress plateaus are common in OT. Without structured automated touchpoints between visits, patients quietly stop scheduling before reaching their functional independence goals.
Gathering insurance authorization, developmental history, and consent forms in the waiting room on day one delays the evaluation and frustrates families before care has even started.
Text patients and caregivers before every session; weekly recurring visits, evaluations, and one-offs; and collect confirmations automatically.
Route communications to the parent or guardian managing the child's schedule, not just the patient record while keeping the right person in the loop every time.
Send automated check-in texts when patients miss sessions or show early signs of dropping off their plan, catching disengagement before it becomes permanent.
Deliver developmental history, consent, and insurance forms to caregivers digitally before the first visit. Completed thoughtfully at home, not rushed at arrival.
Give patients and families a direct text channel to your practice with queries, rescheduling, and care updates, without consuming your phone line.
Identify patients who've gone inactive and send personalized outreach to bring them back before meaningful OT progress is lost.
reduction in manual responses
reduction in dental no-shows & cancellations
growth in patient reviews
staff hours saved weekly through automation