Top 5 Mass Texting Service For Employees in 2024

Introduction

As per the Mobile Marketing Association, open rates for SMS are around 98%. Harnessing the power of mass texting service for employees has changed the way we communicate with team members. Employee mass texting services are vital for companies to keep their employees updated and informed. If you are also a business and looking to improve your internal communication then you are in the right place. In this blog, we will go further and explore how to use an employee texting system, top mass texting software, and why Emitrr is your best choice.
So let’s get started with this guide to explore the best software for mass texting service for employees.

What is a Mass Texting Service for Employees?

A mass texting service for employees is a kind of communication tool or an employee texting platform that allows businesses or companies to send SMS to a group of team members instantly. Mass texting service for employees is an essential tool for communicating important updates, announcements, shift changes, or any kind of emergency updates. 

How to Use Mass Text Messaging For Employee Communication

Human Resources

Through employee mass texting service you can send your employees updates such as enrollment dates, and policy updates or can also send reminders for any required or missing documents. Employee mass texting services are specially designed to meet the needs and preferences of small to large businesses. Emitrr’s employee mass texting service also allows employers to engage in real-time conversation through two-way text messaging. 

Company News

An employee texting platform is a great tool for updating your employees with company news and updates all at once. Instead of sending updates in different inboxes, you can send text blasts in a few clicks. Not only this with employee texting systems like Emitrr, you can even schedule these messages in advance, ensuring that important information is shared at the right time without being missed.

Employee Scheduling

Business owners can use the employee texting system to simplify the process of employee scheduling by confirming or rescheduling it and notifying them immediately. This system offers immediate communication and responses when additional staff are needed for last-minute tasks or meetings. Integrating texting in your scheduling system allows for the automation of reminders on shifts, hence enhancing general communication and operational efficiency.

Urgent Alerts

Employee mass texting service excels when it comes to sending urgent news, alerts, or updates to employees which can also include emergency updates, critical safety instructions, and a lot more!! Since text messages have a good open rate of as high as 98%, mass texting services for employees ensure that employees receive the necessary information instantly and can act accordingly. 

Employee Feedback Surveys

Text messaging has evolved into a great, efficient way to collect feedback from employees. Employee texting systems come in handy when it comes to sending surveys to employees in just a few clicks. You can create surveys as per your needs and send them to all employees at once. Not only this you can also send reminders to your employees to fill in the survey without any need to manually type messages to each employee. 

Accounting and Finance

Mass texting can also be employed to inform all staff in the accounting and finance departments regarding payroll updates, tax documents, or any financial deadlines. In this way, mass texting service for employees ensures that all vital financial information is accurately and timely disseminated to the proper personnel.

Remote Employee Communication

For remote teams, mass texting bridges the gap by delivering crucial updates, meeting reminders, and real-time alerts.  Employee mass texting service ensures that all employees, regardless of location, stay connected and informed, fostering better communication and productivity within the organization.

Top 5 Employee Mass Texting Services for Employees: A Quick Glance

• Emitrr
• Slicktext
• Textedly
• TextRequest
• Text-em-all

Top 5 Employee Texting Platforms: Detailed Analysis

Emitrr

Emitrr is an all-in-one solution if you are looking for a comprehensive mass texting service for employees that offers mass texting and additional features to help you operate your business smoothly. You can send mass text messages through Emitrr with a few clicks in minutes. Furthermore, you can also personalize your messages, respond promptly, automatically follow up through drip campaigns, and allow employees to respond to marketing texts. Emitrr is a one-stop solution for businesses that are looking to streamline their team interaction through mass texting. Here is a quick look at this employee texting platform – 

Emitrr Reviews 

Emitrr Support Channels

• Email/Help Desk
• FAQs/Forum
• Knowledge Base
• Phone Support
• 24/7 (Live rep)
• Chat

Emitrr Ratings 

• Capterra- 4.8/5.
• GetApp- 4.7/5.
• G2- 4.8/5.

SlickText

SlickText is another mass texting platform that is easy to use. This employee texting system offers various features which include automated text messaging, 2-way messaging, schedule messaging, and a lot more!! It is an SMS marketing platform that offers powerful mass texting services for employees. Let’s have a brief look at the ratings reviews and support channel of this employee texting system – 

SlickText Reviews 

SlickText Support Channels

• Email
• FAQs
• Knowledge Base
• Phone Support
• Chat

SlickText Ratings 

Capterra- 4.8/5.
GetApp- 4.8/5.
G2- 4.8/5.

Textedly

Textedly is an employee texting system that caters to small to medium businesses for their texting needs. This employee texting system also offers mass texting service for employees and contains various features such as tracking text message delivery, scheduling text messages, auto-reply text, two-way text, and much more!! Let’s have a quick look at this mass texting service for employees –

Textedly Reviews

Textedly Support Channels 

Phone Support
Email/Help Desk
Chat
FAQs/Forum
24/7 (Live rep)
Knowledge Base

Textedly Ratings

Capterra- 4.6/5.
GetApp- 4.6/5.
G2- 4.6/5.

Text Request

Text Request is an employee texting platform that is designed to cater to various industries to ensure seamless communication within teams. This mass texting service for Employees has features such as group texting, automation, and reporting. Furthermore, it also excels when it comes to seamless integration with your existing software. Let’s have a quick look at reviews, ratings, and support channels of this employee texting platform – 

Text Request Reviews

Textedly Support Channels 

Phone Support
Email
Chat
24/7  (Live rep)
Knowledge Base

Text Request Ratings 

Capterra– 4.6/5.
GetApp- 4.6/5.
G2- 4.6/5.

Text-Em-All

Text-Em-All is another employee texting system through which businesses can connect with employees through various channels, This service caters to small to mid-sized businesses to streamline their employee communication. It also excels when it comes to sending important updates, emergency notifications, reminders, or important announcements. 

Text-Em-All Reviews

Text-Em-All Support Channels

Phone Support
Email
Chat
24/7 Help Center
FAQs
Knowledge Base

Text-Em-All Ratings

Capterra– 4.7/5
GetApp- 4.8/5.
G2- 4.8/5.

Selection Criteria for Employee Texting System

Core mass Texting Software Functionalities

For a mass texting service for employees it is crucial to have the following functionalities –

• Instant messaging and internal communication.
• Capability to share files and documents for collaboration
• Supports Automation and Scheduling
• Seamless Integration with other business tools and software
• Provide secure and encrypted communication to adhere to industry standards
• Real-time alerts to keep you informed with necessary updates

Additional Standout Features

To select the best employee mass texting service  it is necessary to keep an eye on additional or unique features, including – 

• Use of AI for automating the routine task
• Multi-channel support for flexibility
• Personalization Options to make communication more relevant
• Custom Templates and Predefined Messages to save time

Usability 

To assess the usability of the communication employee texting platform you need to consider the following factors –

• Intuitive and user-friendly interface that requires minimal training
• Easy to navigate
• Quick access to necessary features in a few clicks
• Offers customization options to scale as your business grows

Customer Onboarding 

To understand the onboarding process of the employee mass texting service you need to take into account the following factors –

• Easy and quick steps 
• Onboarding training for initial understanding of the dashboard
• Availability of training videos
• Support systems such as webinars 
• Support for migrating the data from the current software to the new tool

Customer Support 

To find the best employee texting system it is important to check the kind of customer service it offers as in case of any problem customer support is the primary solution for businesses operating the platform – 

• Availability of multiple channels which include email, phone, chat
• Existence of resources such as FAQs, blogs, etc
• The quality of support offered 
• Efficiency of the support teams

Value for Money

While finalizing the employee texting platform your value of the employee texting system comes last but it is an important factor to consider, you need to see the following factors –

• Free trials or demo
• Transparent pricing with no hidden costs
• Tiered pricing plans for different types of businesses

Why Emitrr is the Best Mass Texting Service for Employees?

Instant Communication

Emitrr keeps you on top when it comes to offering instant communication without any hassle. This mass texting service for employees ensures that important information such as urgent alerts or announcements is delivered on time without any delay. With real-time mass text delivery, you can effortlessly keep your team and employees informed as well as connected.

High Deliverability Rates

One of the major benefits of opting for Emitrr is its high deliverability rates. It makes sure that each text reaches the intended recipient within seconds without any hassle. This employee texting platform saves your messages from getting lost and also spam flags. That’s the kind of reliability required to have timely communication in dealing with critical issues that people need to be aware of immediately.

Ease of Use and Automation

Emitrr excels when it comes to ease of use and automation. Furthermore, it is designed in such a way that users don’t need to be tech-savvy. On the other hand, automation comes in handy when there is a need to send scheduled text messages, send automated responses, and a lot more!! The automation feature of this employee texting system reduces manual efforts drastically and allows you to focus on other more important tasks.

Two-Way Communication

There are many other employee texting platforms that only offer one-way communication but Emitrr understands the importance of 2-way communication hence it offers the feature of two-way texting where you can send and receive text. This feature fosters interaction and ensures open lines of communication between management and their employees.

Seamless Integration

Emitrr plays well with others as its capability to integrate seamlessly with other software makes it an even more robust mass texting service for employees. Furthermore, you can also integrate it with other software such as your CRM system, PMS, or EHR systems. This simplifies communication processes and ensures that all employee interactions are aligned with existing business workflows.

Reliable and Secure

Emitrr knows the importance of being secure and adhering to rules and regulations. Hence it is designed in a way that it keeps the information of employees secure. The strength of security features along with corresponding adherence to industry standards gives a sense of trust that businesses are handling sensitive information efficiently.

How to Send Mass Text Messages Using Emitrr? 

Sending mass texts using Emitrr is a two-minute job. 
Here’s how you can do it: 
Step-1: Log into your Emitrr account. 

Step 2:  Go to the top right corner and click on ‘send’. A column to add recipients will be displayed. You can either type in their names or add their contact numbers manually.

Step 3: Once you enter more than one contact, the dashboard will prompt you to start a group message or message recipients individually.  

To send a mass text click on message recipients individually. 

Step 4: Type your message in the message section, give a name to the group, and hit send. 

If you do not wish to write a message from scratch then you also have the option to use the pre-designed templates, add an image, or choose a property. 

How to Send a Group Text Using Emitrr? 

You can also use the group texting feature for internal communication, Here’s how you can send group text messages using Emitrr: 
Step-1: Log into your Emitrr account.

Step 2: Go to the top right corner and click on ‘send’. A column to add recipients will be displayed. You can either type in their names or add their contact numbers manually. 

Step 3:  Once you enter more than one contact, the dashboard will prompt you to start a group message or message recipients individually.  
To send a group text click on start group chat. 

Step 4: Give a name to the group, type your message, and click on send! 

And just like that, your group is set up, allowing you to effortlessly communicate with your contacts in a single conversation.

Why Would You Need a Group Texting Option

Improved Team Collaboration and Communication

Group texting offers an opportunity to make it possible for the employees, teams, or departments to have an avenue of open communication with one another. It allows them to share ideas freely, discuss problems, and find the best solution in real-time. This will ensure that the employees are kept informed, resources are shared, and issues are solved, and will make teamwork more efficient and the projects leaner.

Scheduling and Timing Flexibility

Unlike traditional calls or meetings, where the person’s availability has to coincide, group text can facilitate employees discussing pertinent subjects at will. Employees can contribute to short or long discussions as they find time; thus, communication does not obstruct their workflow.

Context and Content Suitability

Group texting in mass texting software enables deep discussions and sharing of content items such as files, pictures, and documents. This is quite helpful while working on projects where pictorial information or more elaborate feedback is needed.

Boosting Engagement and Participation

The group chats encourage engagement from all members and involve active participation. Employees get to voice their thoughts and receive instant feedback on matters as they unfold. It engages all employees in discussions and is helpful in enhancing the feeling of community and a sense of belonging, thereby enhancing morale and cooperation across the board.

Centralized Communication Hub

Using group texting in mass texting software may enable businesses to centralize communications into one platform. This reduces a business’s dependency on multiple channels like emails, instant messaging apps, or phone calls, making communications more organized and accessible.

Targeted Communication and Segmentation

With group texting, communication can be segmented and targeted to specific groups based on departments, projects, or topics. This ensures that messages are relevant and reach only those who need to be part of the conversation. It prevents information overload while keeping discussions focused and purposeful.

Frequently Asked Questions

Conclusion

In conclusion, it is important to note that employee mass texting services offer a plethora of functionalities and features to improve business operations and management. As a lot of options are available out there in the market, it gets difficult to choose the best one for your business. However, our detailed guide about mass texting service for employees gives a clear picture of Emitrr being the best among others, From offering extensive features to being cost-effective it is indeed the best for every business. If you want to know how Emitrr can transform your business with its comprehensive features and other functionalities then book a demo now!!