Automate annual eye exam recall, contact lens reorder reminders, and post-visit review requests to keep your schedule full and patients returning year after year.
Most patients need an external prompt to book next year's exam. Without automated recall based on last-visit date, a significant portion of your patient panel simply never comes back in.
Patients running low on their supply may reorder from an online retailer rather than calling your office, especially if the process feels inconvenient. A timely reminder from you keeps that revenue in-house.
Exam lane time is your most finite resource. A missed appointment slot without a confirmed replacement is revenue lost that you can never recover and it compounds fast across a full week.
Appointment requests, insurance questions, frame availability, and lens order status inquiries all hit your phone line at once, creating hold times and dropped calls that frustrate patients who had a simple question.
Auto-identify patients due for their yearly exam based on last visit and send a personalized text to schedule, bringing your full panel back without manual outreach or list management.
Text patients before every exam like comprehensive eye exams, contact lens fittings, follow-up visits, and collect confirmations automatically, reducing no-shows across your schedule.
Send automated texts when a patient's lens supply should be running low based on their prescription to keep them loyal to your practice instead of ordering from an online retailer.
Let patients ask about frame availability, insurance coverage, or their prescription via text to reduce phone volume and make your practice dramatically easier to work with.
Fill exam lane cancellations by immediately texting your waitlist to keep every slot productive and your schedule consistently full.
Send new patient registration and ocular health history forms before the first visit, to be completed in advance, so the exam starts immediately at arrival.
reduction in manual responses
reduction in no-shows & cancellations
growth in patient reviews
staff hours saved weekly through automation