Did you know that in 2026, an estimated 98% of text messages sent to patients are opened, compared to just 20% of emails? This stark contrast highlights the immense potential of SMS communication in healthcare, yet many platforms fall short … Read More

In today’s healthcare landscape, efficient and effective patient communication is paramount. Practices using Athenahealth, a widely adopted cloud-based EHR system known for its robust revenue cycle management and KLAS-awarded billing services, often find themselves at a crossroads. While Athenahealth excels … Read More

The landscape of healthcare communication has undergone rapid evolution, especially in 2026. For years, tools like Zipwhip offered a way for businesses to connect with customers via text. However, in December 2023, Zipwhip’s landline texting platform was shut down, leaving … Read More

Did you know that in 2026, the average patient spends over 15 minutes on hold each month waiting to connect with their healthcare provider’s office? This significant time investment highlights a critical need for efficient and integrated communication systems within … Read More

In today’s fast-paced healthcare environment, effective patient communication isn’t just a nice-to-have; it’s a critical component of successful practice management and positive patient outcomes. With the average patient expecting near-instantaneous responses and convenient communication methods, relying solely on traditional phone … Read More

Did you know that 90% of text messages are read within 3 minutes? In today’s fast-paced healthcare environment, timely and effective communication is no longer a luxury; it’s a necessity. For practices using Tebra (formerly Kareo), a leading electronic health … Read More

Did you know that the average patient today expects a response to their communication within 15 minutes? In the fast-paced world of healthcare, where every minute counts and patient satisfaction is paramount, traditional communication methods often fall short. This is where … Read More

Did you know that a staggering 90% of text messages are read within 3 minutes of being received? This incredible statistic highlights the immense potential of SMS communication in today’s fast-paced world. For healthcare practices, this means a powerful opportunity … Read More

In today’s fast-paced healthcare landscape of 2026, efficient and effective patient communication isn’t just a nicety—it’s a necessity. Practices are constantly seeking ways to streamline operations, reduce administrative burdens, and enhance the patient experience. One of the most impactful advancements … Read More

Did you know that missed appointments cost the healthcare industry billions of dollars each year? Estimates suggest that the U.S. healthcare system loses upwards of $150 billion annually due to no-shows alone. This staggering figure highlights a critical challenge: effective … Read More

Did you know that patients are up to 20 times more likely to respond to a text message than a phone call? In today’s fast-paced world, effective communication is no longer a luxury for healthcare practices; it’s a necessity. Patients expect … Read More

Did you know that over 77% of adults in the United States own a smartphone, and a staggering 97% of text messages are read within three minutes of delivery? In today’s fast-paced world, patients expect instant communication, and healthcare practices … Read More